Location : Noida Experience- 7+Years Package- Maximum 12 LPA Working days- 6 days Working shift- Rotational shift Role & responsibilities - Network- ospf, ipsector, Cisco Routers, Switches , Firewalls , LAN , Meraki , Juniper , SDWAN ,Security , Fortigate Firewall, Palo Alto, Aruba wireless, Hands-on experience/ skills in Administration/ Operations/ Configuration of Cisco Routers, Switches, Any Firewalls, Cisco Wireless LAN Controller, Cisco Meraki wireless, Juniper Switching, Cisco Meraki switching, SDWAN etc. Strong Knowledge/ Experience in Cisco Network & Security Solutions Routing, Switching, Firewalls, Cisco WLC Experience in Network Design, Implementation and Architecture Reviews is a great advantage. Good understanding of ITIL Processes such as Incident Management, Problem Management, Change Management, Asset/ Configuration Management, Service Reporting IT & Security Audits and Support Note- Apply only immediate joiners.

Role & responsibilities Greetings from Progressive Tech Serve. As discussed, we are hiring for Desktop Support Engineer. The Job description and other informations are mentioned below: - Role Name: - Desktop Support Engineer. Location-Ahmedabad Address:- 106, SAKAR 3, OPP ALPINE HEIGHTS, NR INCOME TAX CHAR RASTA, ASHRAM ROAD, AHMEDABAD 380014. Type of Job: - WFO No of days working in a week: - 6 days Job Descriptions: - Desktop Support Engineer Operating Systems Client: Windows,10 & 11. • Installing and administering network print server • Managing backups and restoration of data using • Familiar with computer applications such as MS-OFFICE , O365 , • Experience with LAN, WAN. • installations of printers, scanner • Creating tickets for the agent. • VPN issues, Trouble shootings of PC and Laptops. • Install and upgrade of all Hardware and Softwares, • Laptops formatting and also drivers and software installations, Network media connections [modems, routers, switches] • Installing additional software tools, service packs and others, Configuring and Troubleshooting the Network Printer Issues. • Achieved 95% accuracy in resolving user tickets and reduced service restoration time by 45%. • Proficiently handle P1, P2, and P3 tickets, consistently meeting SLA deadlines for timely resolution. • Knowledge on Remote Desktop and Remote Assistance. • Ensure security through access controls, backups and firewalls. • Upgrade systems with new releases and models, Configuration and troubleshooting of MS-Outlook Clients. • Providing solutions for problems with network printers, network connectivity, and hardware and software problems. • Take over all ownership of all user calls logged and ensuring resolution of calls within SLA. • Remote Server Administration through VNC, Remote Desktop Connection , Bit Locker , Mapping of n/w drive If interested, please share your updated CV along with the details below to take your CV for further technical evaluations: ekta@progressive.in Call:- 9560621796

Key Responsibilities: Learn and develop a deep understanding of Angular framework and its best practices. Assist in developing, testing, and maintaining user-friendly web applications. Collaborate with team members to design and implement efficient, reusable, and scalable code. Work closely with backend developers to integrate APIs and ensure seamless functionality. Debug and resolve technical issues under the guidance of senior developers. Stay updated with the latest web development trends and technologies. Skills and Qualifications (Angular Preferred): Solid understanding of web fundamentals including HTML5, CSS3, and JavaScript. Proficiency in Angular (preferred) or strong willingness to learn and work with Angular. Familiarity with TypeScript and component-based architecture. Understanding of RESTful APIs and integration with front-end frameworks. Basic knowledge of tools like Angular CLI, RxJS, and ngModules is a plus. Eagerness to learn and adapt to new frameworks, libraries, and best practices. Strong problem-solving and analytical skills with a keen attention to detail. Good communication and collaboration abilities in a team environment. Key Responsibilities: Science, Information Technology, or a related field is preferred.K

Location: Level 3-4, East Wing, International Tech Park, Inorbit Mall Rd, Vittal Rao Nagar, Madhapur, Hyderabad, Telangana 500081 Job Description: Need female candidate with good communication skills and technical skills with minimum experience of 2 years

Role & responsibilities Troubleshooting and Problem Solving: Diagnosing and resolving hardware, software, and network issues for end-users. This includes problems with desktops, laptops, printers, peripherals, and applications. They often use diagnostic tools and knowledge bases to identify solutions. Technical Support: Providing first-level or second-level technical support to end-users via phone, email, chat, or in person. This involves answering questions, explaining technical concepts, and guiding users through solutions. Hardware and Software Installation/Maintenance: Installing, configuring, and maintaining desktop and laptop computers, operating systems (like Windows, macOS, or Linux), and software applications. This can also include imaging new machines and deploying software updates. Network Connectivity: Troubleshooting network connectivity issues, including Wi-Fi, Ethernet, and VPN problems. They may work with network administrators to resolve more complex network problems. Asset Management: Tracking and managing computer hardware and software inventory. This includes recording serial numbers, software licenses, and disposal information. Documentation: Maintaining accurate records of support requests, solutions, and hardware/software configurations. This helps in building a knowledge base and improving future support efforts. User Training: Providing basic training to end-users on the use of hardware, software, and IT systems. Security: Implementing and enforcing security policies and procedures, such as password management, data encryption, and malware protection. Collaboration: Working closely with other IT teams, such as network administrators, system administrators, and security specialists, to resolve complex issues and ensure the smooth operation of IT systems.

Role & responsibilities: Should have good communication skills. Should have good knowledge of windows troubleshooting/ Printer troubleshooting. Should have good knowledge of outlook troubleshooting. Should have basic knowledge of servers and network devices. Should have good knowledge of VC Devices. Location: Sector 63, Noida

Minimum Exp - 3yrs Qualification - Btech Job location - Noida Sec 83 Working days - 5days Shift timings - 9am to 6pm Job Responsibilities Strong hands-on experience with .NET Core (Web API, MVC) and C#. Proficient in Angular for building responsive front-end components. Deep understanding of MS SQL Server, including writing complex T-SQL queries, stored procedures, joins, triggers, and performance optimization techniques. Strong understanding of RESTful API development and JSON-based communication. Familiar with version control (Git) and CI/CD pipelines. Good communication skills and the ability to work independently and in a team.

Role & responsibilities Profile- Service Desk Team Lead Location-Gurgaon (Sector 38) Experience- 4 Years- 8 Years Shift-rotational shift working days- 6 Days working Package- Maximum 30 CTC JD - Service Desk Team Leader IT The IT Service Desk Team Leader oversees the performance and strategic operations of the service desk function, ensuring the delivery of efficient, high-quality IT support aligned with organizational goals. This role combines operational leadership with data-driven service improvement, focusing on: Team Leadership & Talent Development: Supervises daily team operations, builds a high-performance culture, and drives continuous learning through coaching and mentoring. Operational Excellence: Ensures smooth incident and request management based on ITIL standards, while leading root cause analysis, knowledge management, and after-action reviews. Performance & Reporting: Leverages service desk analytics (e.g., SLA, FCR, resolution time) to identify trends, optimize workflows, and enhance user satisfaction. Stakeholder Engagement: Acts as a key escalation point and communication bridge between IT and business stakeholders, ensuring transparency and responsiveness. Tool & Process Optimization: Manages ITSM platforms (e.g., ServiceNow, Jira) to enable automation, efficiency, and audit compliance. Crisis Management & Project Support: Leads response during major incidents and partners cross-functionally to support system rollouts and strategic IT initiatives. This role is pivotal in aligning frontline IT service delivery with business continuity, user satisfaction, and long-term digital transformation objectives. Note:- we are consider only male candidates. don't apply fresher candidates. If you are interested kindly share your updated resume ekta@progressive.in Call:- 9560621796

Role & responsibilities Service Desk Engineer:- Key Responsibilities: Ticket Management: Use the IT Service Management (ITSM) tool to log, track, and manage incidents and service requests. SLA Management: Monitor and ensure that SLAs are met by tracking ticket progress and ensuring timely resolution by assigning tickets to the appropriate engineers. Bridge Communication: Act as the primary point of contact between the engineering team and end-users, providing updates, clarifying requirements, and resolving any issues related to incidents or requests. Ticket Assignment: Review incoming tickets and assign them to the appropriate support engineers based on priority and expertise. Incident Reporting: Prepare and generate incident reports, summarizing issues, resolutions, and any relevant details for ongoing monitoring or post-mortem analysis. Pack & Catch Support: Assist with the preparation, packaging, and labeling of IT hardware for deployment to end-users. Basic Troubleshooting: Assist with basic troubleshooting of IT devices and software in coordination with the engineering team when necessary. End-User Assistance: Support end-users by gathering relevant details for tickets and communicating necessary information to engineers for resolution. Documentation & Reporting: Maintain clear and organized documentation related to ticketing, inventory, and incident management to ensure transparency and accuracy. Skills & Qualifications: Experience working with ITSM tools (e.g., ServiceNow, JIRA, or similar ticketing platforms). Strong organizational skills and the ability to manage multiple tasks simultaneously. Good understanding of Service Level Agreements (SLAs) and how to track and meet them. Basic knowledge of IT hardware, including laptops, desktops, and peripherals. Excellent communication skills, with the ability to act as an effective liaison between engineers and end-users. Strong attention to detail and accuracy in logging tickets and preparing reports. Ability to prioritize tasks and manage time efficiently in a fast-paced environment. Team player with the ability to work independently when needed. Preferred Experience: Experience in an IT support, helpdesk, or service desk environment. Familiarity with ITIL frameworks or ITSM processes. Previous experience managing incident reports and SLA adherence. anshu.chaubey@progressive.in

Job Title: Admin Manager Location: Noida Sector 83, Uttar Pradesh Work Schedule: 6 Days Working (Monday to Saturday) but in case of work Sunday late evenings etc Preferred Gender: Male Job Type: Full-Time Should know driving Immediate Joiners Preferred Key Responsibilities: Oversee the general cleanliness and upkeep of the office building Manage parking space allocation and resolve related issues Provide field support for various operational activities Handle courier services management, including dispatch and receipt of packages Manage vendor relationships and coordinate with vendors for services (maintenance, cleaning, etc.) Address general office queries and assist employees with day-to-day administrative needs Ensure smooth functioning of office infrastructure and resolve any administrative issues promptly Qualifications: Previous experience in office administration or facility management (3+ years preferred) Strong organizational and multitasking skills Ability to handle a variety of administrative tasks efficiently Good communication skills to manage vendor relationships and resolve queries Familiarity with office management software and tools Proactive and able to work independently with minimal supervision

Job Title: Business Development Executive Location: A-26 Sec 83, Noida (UP) Department: Business Development Experience: 1.5yrs to 4yrs Employment Type: Full-time Job Summary We are looking for enthusiastic and ambitious fresh master graduates who are eager to kickstart their careers in sales and business development. As an Inside Sales Executive, you will play a key role in connecting with potential clients, learning about Progressives IT services, and supporting the sales team in identifying and nurturing leads. Key Responsibilities Learn and understand Progressives portfolio of IT services and solutions. Conduct research to identify potential clients and key decision-makers. Reach out to prospects via phone, email, and LinkedIn to generate interest. Set up introductory calls and meetings for senior sales or technical teams. Maintain records of interactions and lead status in the CRM system. Follow up with prospects to keep the conversation active. Work with marketing teams to follow up on inbound leads and campaign responses. Assist in preparing presentations, proposals, and documentation as needed. Participate in training sessions to build product knowledge and sales skills. Required Skills & Qualifications Masters degree in business, IT, Marketing, or any related field. Strong communication skills (verbal and written) in English. Good interpersonal skills and confidence in speaking with clients. Basic knowledge of Microsoft Office (Excel, PowerPoint, Word). Eagerness to learn about IT services, sales, and customer engagement. Positive attitude, high energy, and a willingness to work in a team environment. Preference is Female candidate comfortable to locate in Noida What We Offer Competitive salary and performance-based incentives. Opportunity to work with a high-growth IT services company. Training and upskilling opportunities in tech-driven sales. Collaborative and inclusive work culture. AI Led Ops for future progression 5 days working Mon-Friday

Role & responsibilities Desktop Support Job Description:- Provide IT support (Single Point of Contact) including desktop related technical assistance via telephone, ticket system, emails, and instant chat messaging tool. Co-ordination with engineers and user. Providing desk side support for local users and remote assistance for users. Monitor, track and respond to customer satisfaction survey responses. Should be good in Windows Support, Outlook Support, Active Directory, DNS, DHCP. Should have good knowledge into Hardware Support (Printer, System Assembling and Disassembling) OS Troubleshooting, Outlook Troubleshooting and Configuration Should have good communication and technical knowledge.

Job Description Below:- Support end to end asset and inventory administration process for tracking the status, location and ownership of assets as per the Asset Management Process. Update the asset database and support the processes required for the capture of any changes and will incorporate those changes into the asset database on regular basis. Correctness and completeness of data/information/ detail captured and updated Record updated asset / store inventory keeping all the information, like Serial number, Location, PO details, Warranty / AMC for all Hardware, Software, Server, Network, IPs Make the inventory & Asset Data available to SPOC at all time as & when required, for all IT peripherals, spare parts and accessories Ensure & coordinate for material movement as per requirement, maintain separate asset list for refresh, pool assets & other BAU requirements Implement the asset management tool for end-user only. Provide Physical inventory status and report of the assets to the IT Finance team on a half yearly basis Take care of delivery Challans, gate pass etc. for entire inventory to comply with the Audit requirement Tagging of assets as per guidelines Maintain inventory of spares. Asset management team to assist in spare, capacity management and inventory forecasting Share the Monthly Asset Management report.

Job Description:- 1. Supported user base of at least 100+ end users 2. Address user tickets regarding hardware, software, and networking 3.Knowledge of basic network troubleshooting at desktop level 4. Knowledge of installing the Microsoft security patches, Antivirus Patches etc. 5. Provide installation, configuration, and support of desktop computers, peripheral equipment, and software. 6. Perform routine updates of desktop hardware and software 7. Rebuild, configure, and repair desktop equipment as needed 8. OS Installation, Outlook Configure 9. IT H/W Diagnosis & troubleshooting 10. Applications & OS Troubleshooting

Job Description:- 1. Supported user base of at least 100+ end users 2. Address user tickets regarding hardware, software, and networking 3.Knowledge of basic network troubleshooting at desktop level 4. Knowledge of installing the Microsoft security patches, Antivirus Patches etc. 5. Provide installation, configuration, and support of desktop computers, peripheral equipment, and software. 6. Perform routine updates of desktop hardware and software 7. Rebuild, configure, and repair desktop equipment as needed 8. OS Installation, Outlook Configure 9. IT H/W Diagnosis & troubleshooting 10. Applications & OS Troubleshooting candidate must have Bike

Role & responsibilities Desktop Support Job Description:- Provide IT support (Single Point of Contact) including desktop related technical assistance via telephone, ticket system, emails, and instant chat messaging tool. Co-ordination with engineers and user. Providing desk side support for local users and remote assistance for users. Monitor, track and respond to customer satisfaction survey responses. Should be good in Windows Support, Outlook Support, Active Directory, DNS, DHCP. Should have good knowledge into Hardware Support (Printer, System Assembling and Disassembling) OS Troubleshooting, Outlook Troubleshooting and Configuration Should have good communication and technical knowledge Emai ID - anshu.chaubey@progressive.in

Role & responsibilities Desktop Support Job Description:- Provide IT support (Single Point of Contact) including desktop related technical assistance via telephone, ticket system, emails, and instant chat messaging tool. Co-ordination with engineers and user. Providing desk side support for local users and remote assistance for users. Monitor, track and respond to customer satisfaction survey responses. Should be good in Windows Support, Outlook Support, Active Directory, DNS, DHCP. Should have good knowledge into Hardware Support (Printer, System Assembling and Disassembling) OS Troubleshooting, Outlook Troubleshooting and Configuration Should have good communication and technical knowledge.

Role & responsibilities Greetings from Progressive Tech Serve. As discussed, we are hiring for Desktop Support Engineer. The Job description and other informations are mentioned below: - Role Name: - Desktop Support Engineer. Client- Greenlam Ltd Type of Shift: 9 AM TO 6 PM Address:- Survey No267269, 271/2, VillOran, NH 08, TahsilPrantij, DisttSabarkantha, (Gujarat) 383205 Type of Job: - WFO No of days working in a week: - 6 days Job Descriptions: - Desktop Support Engineer Operating Systems Client: Windows,10 & 11. • Installing and administering network print server • Managing backups and restoration of data using • Familiar with computer applications such as MS-OFFICE , O365 , • Experience with LAN, WAN. • installations of printers, scanner • Creating tickets for the agent. • VPN issues, Trouble shootings of PC and Laptops. • Install and upgrade of all Hardware and Softwares, • Laptops formatting and also drivers and software installations, Network media connections [modems, routers, switches] • Installing additional software tools, service packs and others, Configuring and Troubleshooting the Network Printer Issues. • Achieved 95% accuracy in resolving user tickets and reduced service restoration time by 45%. • Proficiently handle P1, P2, and P3 tickets, consistently meeting SLA deadlines for timely resolution. • Knowledge on Remote Desktop and Remote Assistance. • Ensure security through access controls, backups and firewalls. • Upgrade systems with new releases and models, Configuration and troubleshooting of MS-Outlook Clients. • Providing solutions for problems with network printers, network connectivity, and hardware and software problems. • Take over all ownership of all user calls logged and ensuring resolution of calls within SLA. • Remote Server Administration through VNC, Remote Desktop Connection , Bit Locker , Mapping of n/w drive If interested, please share your updated CV. ekta@progressive.in call:- 9560621796 Note: we are consider only male profiles.

Job Title: Inside Sales Executive (Fresher) Location: A-26 Sec 83, Noida (UP) Department: Business Development Experience: 01 Year Employment Type: Full-time Job Summary We are looking for enthusiastic and ambitious fresh master graduates who are eager to kickstart their careers in sales and business development. As an Inside Sales Executive, you will play a key role in connecting with potential clients, learning about Progressives IT services, and supporting the sales team in identifying and nurturing leads. Key Responsibilities Learn and understand Progressives portfolio of IT services and solutions. Conduct research to identify potential clients and key decision-makers. Reach out to prospects via phone, email, and LinkedIn to generate interest. Set up introductory calls and meetings for senior sales or technical teams. Maintain records of interactions and lead status in the CRM system. Follow up with prospects to keep the conversation active. Work with marketing teams to follow up on inbound leads and campaign responses. Assist in preparing presentations, proposals, and documentation as needed. Participate in training sessions to build product knowledge and sales skills. Required Skills & Qualifications Masters degree in business, IT, Marketing, or any related field. Strong communication skills (verbal and written) in English. Good interpersonal skills and confidence in speaking with clients. Basic knowledge of Microsoft Office (Excel, PowerPoint, Word). Eagerness to learn about IT services, sales, and customer engagement. Positive attitude, high energy, and a willingness to work in a team environment. Preference is Female candidate comfortable to locate in Noida What We Offer Competitive salary and performance-based incentives. Opportunity to work with a high-growth IT services company. Training and upskilling opportunities in tech-driven sales. Collaborative and inclusive work culture. AI Led Ops for future progression 5 days working Mon-Friday

Desktop Support Job Description:- Provide IT support (Single Point of Contact) including desktop related technical assistance via telephone, ticket system, emails, and instant chat messaging tool. Co-ordination with engineers and user. Providing desk side support for local users and remote assistance for users. Monitor, track and respond to customer satisfaction survey responses. Should be good in Windows Support, Outlook Support, Active Directory, DNS, DHCP. Should have good knowledge into Hardware Support (Printer, System Assembling and Disassembling) OS Troubleshooting, Outlook Troubleshooting and Configuration Should have good communication and technical knowledge.