Operations Manager

Operations Head– Whoppl

Department:

Reports to:

Location:

Role Overview

Operations Manager at Whoppl

Key Responsibilities

Operational Planning & Team Coordination

o  Oversee day-to-day operations across Client Servicing, Creative, Influencer, and Finance teams.

o  Drive structured workflows to ensure smooth campaign execution and timely client deliveries.

KPI Management & Performance Monitoring

o  Define and track key performance indicators (team productivity, delivery timelines, campaign quality, and client satisfaction).

o  Review progress regularly with team leads and take corrective action when targets are at risk.

Process Optimization & Efficiency

o  Identify gaps and streamline workflows to improve turnaround times and resource utilization.

o  Implement tools and systems to track progress, reduce errors, and enhance communication.

Client & Vendor Coordination

o  Liaise between internal teams, clients, and external partners for smooth operations.

o  Ensure client deliverables meet quality standards and deadlines.

Budget & Resource Management

o  Plan and allocate budgets across campaigns efficiently.

o  Maintain operational cost control and provide monthly performance reports.

Required Qualifications

·       Bachelor’s degree in Business Administration, Operations, Marketing, or a related field.

4–6 years of experience

KPIs, project management, and cross-team coordination.

·       Excellent leadership, communication, and stakeholder management skills.

·       Proficiency in project management and reporting

Preferred Skills

·       MBA or PG in Operations / Marketing.

·       Familiarity with influencer marketing ecosystem and brand campaign processes.

·       Strong analytical mindset with the ability to use data for decision-making.

·       Experience managing teams in a fast-paced creative setup.

Interested candidate can email us to careers@whoppl.com