🚀 Lead with Purpose | We’re Hiring – Centre Manager (Chembur, Mumbai) Are you an MBA graduate with a passion for sales, counselling, and operations ? Do you thrive in a high-impact environment where education meets leadership? Join Champions Academy as a Centre Manager at our Chembur branch and be part of a mission-driven team shaping the academic journeys of thousands of students. 🏢 About the Role We’re looking for a dynamic leader who can: Drive admissions through effective counselling and lead follow-ups Execute operational SOPs at the centre level Manage teams, enhance productivity, and ensure service excellence Collaborate across departments for smooth academic and operational delivery ✅ Ideal Candidate Profile Education : MBA (mandatory) Experience : 2+ years in sales, counselling, or business development Preferred Industry : EdTech, coaching institutes, or the education sector Core Skills : Leadership, communication, operational management, and a solution-driven approach 📍 Location: Champions Academy, Chembur, Mumbai 📧 Apply at : hr@champseducare.com 📞 Contact : +91- 8291289034
As an intern at Champs Educare, your day-to-day responsibilities will include conducting market and competitor analysis to gain insights into industry trends. You will also assist with field visits and engage with the community to understand their needs and preferences. Additionally, you will be involved in conducting seminars and supporting the execution of events to promote the institute's offerings. Furthermore, your role will entail supporting lead generation activities and providing assistance in converting leads into customers. This hands-on experience will provide you with valuable skills in market research, community engagement, event management, and sales support. Champs Educare is a renowned institute known for its exceptional teaching standards and for producing top ranks in engineering and medical entrance exams. With our head office located in Powai and seven centers spread across Mumbai, we are committed to providing quality education and shaping the future of aspiring students. Join us in our mission to help individuals achieve their academic goals and excel in their chosen fields.,
Job Title – Centre Academic Coordinator (CAC) Company Name – Champs Educare Pvt. Ltd. Job Location – On-site (Branches: Thane, Powai, Ghatkopar – Mumbai) Job Type – Full-time Seniority Level – Entry-level / Mid-level About the Company Champs Educare Pvt. Ltd. (Champions Academy) is a premier institute delivering exceptional results in JEE Mains, JEE Advanced, BITSAT, NEET-UG, and Olympiads . With a strong focus on mentoring and holistic academic support, we empower students with the right mindset, work ethic, and strategies to realize their maximum potential. Role Overview The Centre Academic Coordinator (CAC) ensures smooth academic operations at the branch. This role bridges students, faculty, and administration to deliver quality learning, track performance, and maintain a high standard of academic excellence. Eligibility Criteria: 🎓 Education: M.Sc. in Physics / Chemistry / Mathematics / Biology B.Ed. in Mathematics or Science (compulsory Key Responsibilities (KRAs & KPIs Aligned) Academic Coordination & Delivery Supervise day-to-day academic activities and ensure curriculum adherence . Plan, schedule, and coordinate lectures, tests, and academic events in alignment with faculty. Oversee Abhyaas sessions (post-class exercise solving, doubt clearance, answer checking). Maintain discipline and ensure students utilize time productively. Student Progress & Performance Tracking Monitor and analyse student academic performance using test results, attendance, and progress reports. Ensure AIR (Academic Interaction Register) is regularly updated with parental responses and coordinator remarks. Track weak-performing students and provide academic intervention strategies. Communication & Parent Interaction Serve as the primary contact point for student and parent academic concerns. Conduct structured parent interactions to update on student progress and performance improvement plans. Escalate unresolved issues to the Centre Manager/HO as per reporting guidelines. Reporting & Accountability Submit daily, weekly, and monthly reports on student attendance, performance, and academic operations. Ensure quantified reporting (attendance %, Abhyaas compliance, AIR follow-ups, student progress stats). Zero tolerance for incomplete/fake reporting – accountability is mandatory. Operational & Quality Assurance Ensure smooth functioning of classrooms, test halls, and academic resources. Implement and monitor standard academic policies at the branch level. Conduct academic audits and recommend corrective measures to maintain teaching quality. Skills & Requirements Strong organisational and multitasking abilities. Excellent communication & interpersonal skills for student–parent–faculty coordination. Proficiency in MS Excel & Word for reporting and analysis. Problem-solving attitude with a proactive approach. Ability to manage pressure and ensure discipline among students. Work Schedule Shift Timings : 7:30 AM – 4:30 PM Work Days : 6 days/week (Sunday weekly off) Additional : Supervision of Sunday Tests as per branch requirement Compensation & Benefits Salary : Up to ₹25,000 per month Probation Period : 6 months Growth : Performance-based incentives & career progression opportunities Training : Structured training & development programs Application Process Apply via LinkedIn Easy Apply or reach out directly: Contact Person : Tanvi Bhandari (HR Executive) 📧 Email: tm.champseducare@gmail.com 📞 Phone: 7039736601 / 8291289034
JOB DESCRIPTION Job Description Position: Operations Manager Department: Operations Location: Head Office – Champions Academy Reports To: Head of Operations About Champions Academy: Champions Academy is a leading institute dedicated to JEE and NEET preparation, with multiple centers across Mumbai and Pune. The institution is driven by a commitment to excellence, discipline, and result-oriented operations. The Head Office plays a vital role in ensuring coordination, process adherence, and smooth functioning across all departments — Academics, Sales, Admin, and Accounts. Position Overview: The Operations Manager is a pivotal role responsible for managing, monitoring, and streamlining all operations at the Head Office level. The ideal candidate must be dynamic, analytical, and highly responsible — capable of coordinating multiple teams, ensuring accountability, maintaining data integrity, and facilitating efficient inter-departmental communication. Key Responsibilities 1. Head Office Coordination & Administration Act as the central coordinator for all Head Office departments — Accounts, Admin, Academics, and Sales . Ensure timely completion of assigned tasks by team members, maintaining accountability and quality control. Track inter-departmental deliverables and follow up proactively to prevent delays. Maintain structured documentation, trackers, and performance reports for management review. Support the Head of Operations in daily monitoring, communication, and workflow alignment. 2. CAC (Centre Academic Coordinator) Coordination Act as the primary liaison from the Head Office for all CACs across Mumbai and Pune centers. Monitor and transcribe call recordings from CACs and compile daily reports for performance review. Maintain CAC daily work reports, track performance, and follow up on academic and operational tasks. Coordinate with CACs for academic queries, AIR picture submissions, Abhyaas updates, and issue resolution. Ensure adherence to academic processes, timely report submissions, and consistency in service quality. 3. Academic Operations & Result Compilation Supervise result compilation for monthly, quarterly, and annual assessments across branches. Verify data accuracy, coordinate with the MIS and DTP teams, and support backend result processing. Assist in tracking student progress and academic performance reporting. Handle student and parent onboarding through app registration, Google Form follow-ups, and communication coordination. 4. Sales & CRM Coordination Sales Team Supervision (Pune): Monitor Pune sales team activities, including call performance, data utilization, and lead conversion tracking. Guide the team in improving call quality and achieving conversion targets. Lead Distribution & Management: Allocate leads from multiple sources (social media campaigns, inbound calls, and marketing events) to relevant teams or branches for optimized conversions. Manage lead assignment through Cratio CRM and Google Sheets , ensuring data accuracy and timely follow-up. Admissions Tracking: Collaborate with the counselor team to generate and analyze admission conversion and fee collection reports. Track pending leads and ensure consistent follow-ups through structured reports. CRM Management: Oversee the Cratio CRM system , ensuring proper data management, lead tagging, and timely updates. Support BDAs in CRM navigation, lead tracking, and real-time reporting. 5. Data & Reporting Management Maintain and manage operational datasets related to academics, sales, leads, and performance metrics . Coordinate with departments to ensure timely and accurate reporting. Create and share regular team performance reports for management review. Support real-time sales and academic reporting with data verification and structured analysis. Display strong proficiency in Microsoft Excel and data tools to maintain clean, accurate, and reliable datasets. 6. Creative, Inventory & Vendor Management Creative Coordination: Collaborate with the design and marketing teams to fulfill creative material requirements and support social media campaign planning. Inventory Management: Oversee inventory records of marketing materials, student uniforms, and operational supplies. Ensure timely dispatch and replenishment. Vendor Management: Handle vendor coordination, procurement, and payment tracking for marketing and sales collateral, maintaining accurate records of all transactions. 7. Technical & Operational Support Provide backend operational support to the MIS and DTP teams , especially during result compilation and report generation. Assist with resolving day-to-day technical and operational issues impacting workflow at the Head Office or branch level. Required Skills & Competencies Advanced proficiency in Microsoft Excel (Pivot Tables, VLOOKUP, Data Validation, Dashboards). Prior experience using CRM platforms (preferably Cratio or similar systems). Strong analytical, logical reasoning, and problem-solving skills. High sense of ownership, accountability, and task completion . Excellent communication, coordination, and reporting abilities. Adaptable, organized, and proactive in managing multiple tasks simultaneously. Capable of working independently while maintaining collaboration across teams. Qualifications & Experience Graduate or Postgraduate in Business Administration, Operations, or Management-related field . 3–5 years of experience in Operations, Coordination, or Administrative Management (education sector preferred). Working Hours Monday to Saturday: 10:00 AM – 7:00 PM Flexibility required during key academic or operational periods. Ideal Candidate Attributes Reliable, responsible, and performance-driven professional, with the ability to manage diverse teams. Strong leadership and follow-up skills with attention to detail.