Operations Manager

1. POSITION SUMMARY

The Operations Manager is responsible for overseeing the overall administrative and operational functions of the college. The role ensures efficient execution of day-to-day activities, coordination between departments, and adherence to institutional policies. The Operations Manager plays a crucial role in maintaining operational excellence, supporting academic delivery, and ensuring a safe, orderly, and well-managed campus environment.

2. KEY RESPONSIBILITIESA. Administrative & Operational Oversight

• Ensure smooth and efficient functioning of daily college operations.
• Supervise all administrative units including front office, housekeeping, transport, and security.
• Ensure timely availability of resources and logistical support for academic and non-academic departments.
• Implement operational procedures aligned with institutional standards.

B. Staff Management & Supervision

• Supervise non-teaching staff and monitor performance, attendance, and discipline.
• Allocate duties, prepare work schedules, and ensure adequate staffing.
• Conduct periodic training sessions to improve staff efficiency and service quality.
• Address staff-related issues in coordination with HR.

C. Facilities & Infrastructure Management

• Oversee the maintenance, cleanliness, and upkeep of all campus buildings, classrooms, laboratories, and common areas.
• Coordinate with vendors and service providers for facility maintenance, repairs, and AMC renewals.
• Maintain asset registers and ensure optimal utilization of institutional resources.

D. Student Services & Campus Coordination

• Oversee student-related operational processes such as ID cards, transport, campus access, and general services.
• Support in maintaining discipline and ensuring smooth student movement and campus order.
• Resolve student operational concerns in a timely and professional manner.

E. Compliance & Policy Implementation

• Ensure adherence to institutional policies, procedures, and statutory requirements.
• Maintain all operational records, licenses, and compliance documentation.
• Support audits, inspections, and regulatory visits as required.

F. Reporting & Documentation

• Prepare periodic reports on operational activities for management review.
• Maintain logs, registers, inventories, and facility usage records.
• Document operational incidents, resolutions, and preventive actions.

G. Coordination & Liaison Activities

• Serve as the primary operational point of contact for internal departments and external agencies.
• Coordinate with vendors, contractors, and service providers.
• Support management during events, admissions, examinations, and other major activities.

3. QUALIFICATIONS & EXPERIENCE

• Bachelor’s Degree in Management/Administration or related field (Master’s degree preferred).
• Minimum 5–10 years of experience in administration or operations, preferably in an educational institution.
• Demonstrated experience in staff supervision and facility management.
• Strong digital literacy; proficiency in MS Office and administrative software.

4. SKILLS & COMPETENCIES

• Strong leadership and team management abilities
• Excellent communication and interpersonal skills
• Effective problem-solving and decision-making skills
• High level of organization, attention to detail, and time management
• Ability to work under pressure and handle operational emergencies
• Professional integrity and adherence to institutional values

5. WORKING CONDITIONS

• Requires on-campus presence throughout the working day.
• May involve extended working hours during events, admissions, examinations, and emergencies.

Job Type: Full-time

Pay: ₹30,000.00 - ₹40,000.00 per month

Work Location: In person