Operations Manager - Merchant Acquisition (Consumer Lending)

What You’ll Do

As a key member of our operations team, you will lead merchant acquisition efforts for our consumer lending business. Working closely with the founding team, business development, and product teams, you’ll be responsible for building strong merchant partnerships that drive adoption of our security-backed credit solutions. Your work will directly influence growth, revenue, and the overall success of our fintech platform.

Your responsibilities will include:

• Driving merchant onboarding for our consumer lending products across target categories and geographies
• Identifying, approaching, and closing partnerships with high-potential merchants and brands
• Building scalable processes for merchant acquisition, documentation, and integration
• Coordinating with the product and tech teams to ensure smooth merchant integration and training
• Tracking performance of onboarded merchants, identifying issues, and driving improvements
• Managing relationships with key merchants to ensure long-term engagement and growth
• Staying up to date with lending industry trends, merchant financing models, and BNPL/credit innovations

Who You Are

• Previous experience in merchant acquisition, partnerships, business development, or operations (experience in fintech, lending, or payments preferred)
• Strong relationship-building and negotiation skills
• Ability to work with cross-functional teams — product, tech, compliance, and sales — to deliver results
• Familiarity with merchant payment systems, lending products, or POS financing
• Self-starter with excellent organizational skills and a bias towards execution
• Data-driven mindset with the ability to track KPIs and optimize acquisition processes
• Educational background in Business, Finance, Economics, or related fields (MBA preferred but not mandatory)

What We Offer

• Competitive Salary + Incentives
• Performance-Based Rewards: Additional incentives for achieving and exceeding acquisition targets
• Path to Leadership: High performers will be fast-tracked to senior operational roles
• Build the Future of Fintech: Be part of a team redefining credit access in India
• High Ownership, Real Impact: You’ll directly shape how merchants adopt and benefit from our lending solutions from day one