Operations Manager

Manager Administration

About us:

With a strong presence across industries like Retail, eCommerce, Financial Services, Insurance, and Healthcare, we are on a mission to redefine innovation through cutting-edge technology, agile thinking, and a people-first approach.

We are not your typical tech company – we are a collaborative powerhouse where creativity meets execution, and where every team member is empowered to make an impact. Whether it’s engineering digital products, integrating systems, or optimizing performance, we believe in doing things differently - and doing them well.

KogniVera is a forward-thinking organization committed to operational excellence and associate wellbeing. We are seeking a proactive and experienced professional to lead our Administration & Operations function, ensuring seamless coordination across facilities, vendors, events, and internal teams.

If you're looking to be part of a company that values fresh ideas, bold thinking, and continuous learning, KogniVera is the place to be.

About the role:

• Location: Mumbai
• Experience: 4+ years in administrative role
• Education: Undergraduate, Diploma or equivalent
• Reporting To: Head of Administration & Vice President of HR
• Type: Full-time | On-site | Work from Office

What you will be doing?

Office & Facility Management

• Oversee front office, housekeeping, pantry, cafeteria, and visitor management.
• Ensure upkeep, maintenance, and compliance of office infrastructure.
• Coordinate with building management and external agencies for facility-related issues.

Vendor & Budget Management

• Source, negotiate, and manage vendors for supplies, logistics, and services.
• Track purchase orders, contracts, and payments in coordination with Finance.
• Manage department budgets, shift allowances, and expense reporting.

Project & Program Coordination

• Support and coordinate internal projects, governance meetings (MBRs, QBRs), and strategic initiatives.
• Capture minutes, track action items, and ensure timely follow-ups.
• Collaborate with global and cross-functional teams for operational alignment.

Event & Engagement Management

• Plan and execute internal events, offsites, townhalls, and leadership visits.
• Coordinate with vendors for logistics, merchandise, and hospitality.
• Drive employee engagement programs and recognition initiatives.

Administrative Support

• Manage calendars, bookings, reimbursements, and documentation.
• Maintain records for inventory, compliance, and operational checklists.
• Ensure timely renewals of AMCs, licenses, and service agreements.

What are we looking for?

• 4+ years of hands-on experience in Administration, Operations or Business Support roles.
• Diploma or bachelor’s degree or equivalent.
• Strong vendor management, budgeting, and stakeholder coordination skills.
• Good communication skills - both verbal and written.
• Proficiency in MS Office Suite - especially Excel, PowerPoint, Outlook, and Teams.
• A go-getter attitude with the confidence to take initiative and drive change.
• Strong organizational skills and the ability to multitask.
• A genuine passion for administration and a desire to grow in the field.
• Ability to work independently and as part of a team.
• High level of attention to detail and accuracy.

Why join KogniVera?

• Be part of a fast-growing, innovation-driven company.
• Work in a dynamic, collaborative and inclusive environment.
• Opportunity to own and lead operational initiatives for all our offices.
• A culture that values ideas, creativity, and continuous learning.
• Exposure to various administration and operation functions and practices.
• Mentorship and guidance from experienced professionals.

  Role & responsibilities

Preferred candidate profile