Operations Manager

Company Description

Flexi Roundtables: Top 1% Leaders is an invite-only forum in India dedicated to the top 1% of leaders. Our team comprises business, quality, data, and content analysts who help businesses build their communities focusing on acquisition, retention, and engagement. We prioritize adding value to our customers above all else.

Role Description

This is a full-time remote role for an Operations Manager. The Operations Manager will oversee day-to-day operational activities, ensuring procedures and processes are efficiently and effectively implemented. Responsibilities include coordinating with various teams, managing resources, monitoring performance metrics, and implementing process improvements. The Operations Manager will also ensure customer satisfaction and retention by continually improving service quality.

Qualifications

• Strong organizational and coordination skills
• Experience in resource management and performance monitoring
• Proficiency in process improvement and implementation
• Excellent communication and interpersonal skills
• Ability to work independently and remotely
• Experience in customer satisfaction and retention
• Bachelor's degree in Business Administration, Operations Management, or a related field