ViFin

The ideal candidate will be responsible for gaining a deep understanding of the clients' business objectives and challenges and creating strategic recommendations based off of this understanding. You will do so by building a strong relationship with our clients and analyzing our clients' data. Essentially, you will act as the main point of contact for our clients. Responsibilities Dialogue with our clients to understand their business objectives and challenges Analyze clients' data and provide strategic recommendations to clients Present value-proposition to sales leads and current customers Prospect for new sales leads and close sales Qualifications 4-6 years' of client relationship experience Ability to manage multiple projects and clients Strong communication and interpersonal skills

Job Description: Backend Operation Team Leader – Healthtech Location : Chennai Company: ViFin Industry : Fintech (Hospital Claim Settlement Process & Insurance Affordability) Job Summary: ViFin is a dynamic fintech company focused on revolutionizing the hospital claim settlement process and making insurance more affordable for all. We are looking for a proactive and results-driven Team Leader – Backend Operations to lead our Healthtech backend team. The ideal candidate will be responsible for managing day-to-day operations, ensuring data accuracy, process efficiency, and team performance, while coordinating closely with internal departments and clients. This role demands strong analytical skills, leadership ability, and operational discipline. Key Responsibilities: · Supervise and manage backend operations team for Healthtech processes. · Assign tasks, monitor daily workflow, and ensure timely completion of all deliverables. · Maintain operational dashboards, reports, and trackers using Advanced Excel . · Coordinate with cross-functional teams to streamline backend workflows. · Ensure compliance with quality standards, data accuracy, and service-level agreements (SLAs). · Handle escalations and resolve operational issues effectively. · Monitor and improve productivity, suggest process improvements, and train team members. · Conduct regular team meetings and performance reviews. · Support field operations and be willing to travel when required. Required Skills: · Strong command of Advanced Excel (VLOOKUP, Pivot Tables, Macros, Data Analysis, etc.) · Excellent communication skills (verbal and written) · Ability to lead, motivate, and manage a team efficiently. · Strong problem-solving and organizational skills. · Attention to detail and ability to work under pressure. · Should own a two-wheeler and be open to travel as per business needs. · Prior experience in Telecom or Healthtech domain will be an added advantage. Immediate or within 15 days preferred How to Apply: If you are a go-getter ready to make an impact in the fintech space and contribute to making insurance more accessible, we would love to hear from you. Please submit your resume and a cover letter detailing your relevant experience to fintech.hr@vifin.in #backendoperation #misexecutive #excel #vlookup #hlookup #immidiatejoinee #chennaijob #joboffer #teamhandling #teamleader #telecom #healthtech #pivot #healthinsuranceclaimsupport #claimsettlement #hospitalclaimsettlement #healthtechoperation