Operations Manager

About Us:

At Catalyst Growth Consultants, we help businesses achieve sustainable, organic growth by combining modern technology with proven management principles. Our integrated approach blends marketing strategy, creative storytelling, and digital innovation to deliver exceptional customer experiences and business outcomes.

The Role:

Operations Manager

You’ll oversee cross-functional teams—from social media managers and video editors to software developers and analytics experts—ensuring smooth workflows, on-brand creative output, and efficient execution across all departments. Your leadership will help us scale smartly while maintaining the high quality our clients expect.

Key Responsibilities:

• Manage daily operations across digital marketing and IT functions
• Oversee creative workflows for video production, social media, and design
• Collaborate with project managers, designers, editors, and social media teams to ensure content quality and timely delivery
• Coordinate with the tech/development team on project timelines, resource planning, and delivery
• Optimize internal processes and cross-functional workflows
• Monitor KPIs, client analytics, and performance dashboards
• Improve team productivity, budget efficiency, and project turnaround
• Maintain quality control over brand aesthetics, messaging, and user experience
• Serve as the communication bridge between creative, tech, and strategic leadership
• Implement and refine SOPs, tools, and reporting systems for smooth remote collaboration

Who You Are:

• Proven experience in operations within a digital agency or IT/digital marketing environment
• Strong leadership and people management skills across creative and technical teams
• Eye for design and visual storytelling with the ability to review and assess creative work
• Excellent grasp of digital marketing, social media platforms, and analytics tools
• Comfortable with software development cycles and basic technical workflows
• Strong communication, organization, and problem-solving abilities
• Resourceful, proactive, and able to thrive in a fast-paced remote setup
• Bachelor’s degree in Business, Management, Marketing, or related field

Salary: