Develop and implement operational strategies and policies to improve efficiency and effectiveness. Manage day-to-day operations, ensuring smooth workflow and timely execution of tasks. Identify and address operational issues and bottlenecks to improve performance. Oversee and manage the operations team, providing guidance, training, and performance feedback. Analyze and identify areas for process improvement and optimization. Implement new technologies and systems to streamline operations and enhance productivity. Develop and maintain standard operating procedures (SOPs) to ensure consistency and quality. Manage budgets, allocate resources effectively, and monitor expenses to ensure cost-effectiveness. Oversee procurement of materials, equipment, and supplies, ensuring timely availability and quality. Ensure adherence to quality standards, industry regulations, and company policies. Implement and maintain quality control measures to minimize errors and defects. Job Types: Full-time, Permanent Pay: ₹35,000.00 - ₹40,000.00 per month Benefits: Cell phone reimbursement Food provided Schedule: Day shift Morning shift Rotational shift Supplemental Pay: Yearly bonus Work Location: In person
Key Responsibilities: Location: Pathanamthitta 1. Operational Management: - Oversee the day-to-day operations of the bar, including opening and closing procedures, staffing, and customer service. - Ensure compliance with all relevant regulations, including licensing laws, health and safety standards, and food and beverage regulations. - Maintain cleanliness and organization of the bar area, including bar equipment, stock storage, and seating arrangements. 2. Staff Management: - Recruit, train, and supervise bar staff, including bartenders, servers, and support staff. - Create work schedules, assign duties, and monitor performance to ensure efficient and effective service delivery. - Provide ongoing coaching and development opportunities to enhance staff skills and professionalism. 3. Customer Service: - Ensure high-quality customer service standards are maintained at all times, addressing customer inquiries, complaints, and feedback promptly and professionally. - Monitor customer satisfaction levels and implement strategies to enhance the overall guest experience. - Promote a welcoming and hospitable atmosphere to encourage repeat business and positive word-of-mouth referrals. 4. Inventory Management: - Manage inventory levels of alcoholic and non-alcoholic beverages, bar supplies, and equipment to minimize waste and control costs. - Conduct regular stock checks, reconcile discrepancies, and place orders with suppliers as needed. - Implement effective stock rotation and storage procedures to maintain product quality and freshness. 5. Financial Management: - Monitor sales performance, analyze financial data, and prepare reports to track revenue, expenses, and profitability. - Develop pricing strategies, promotions, and upselling techniques to maximize sales and profitability. - Implement cost-control measures to optimize operational efficiency and achieve budgetary targets. 6. Safety and Compliance: - Ensure compliance with all relevant health and safety regulations, including sanitation standards, fire safety protocols, and alcohol service guidelines. - Conduct regular inspections and risk assessments to identify and mitigate potential hazards. - Train staff on safety procedures and emergency protocols to maintain a safe and secure environment for employees and guests. Qualifications and Skills: - Proven experience in a similar role within the hospitality industry, preferably in a bar or restaurant setting. - Strong leadership and communication skills with the ability to motivate and inspire a diverse team. - Excellent customer service skills with a focus on building positive relationships and exceeding guest expectations. - Sound knowledge of alcoholic and non-alcoholic beverages, cocktail preparation techniques, and industry trends. - Proficiency in inventory management software, POS systems, and Microsoft Office applications. - Familiarity with local licensing laws, health and safety regulations, and industry best practices. - Flexibility to work evenings, weekends, and holidays as required in a fast-paced, dynamic environment. Education and Certification: - Bachelor's degree or diploma in Hospitality Management, Business Administration, or related field preferred. - Additional certifications in mixology, bartending, or management training programs are advantageous. Job Type: Full-time Pay: ₹20,000.00 - ₹30,000.00 per month Experience: total work: 3 years (Preferred) Work Location: In person Application Deadline: 24/10/2024
Location: Pathanamthitta Female preferred Knows Hotsoft. Guest & Visitor Management: Welcome and greet visitors and clients in a professional and friendly manner, and direct them to the correct individuals or departments. Communication: Answer, screen, and forward incoming calls, and manage emails to ensure efficient communication flow. Administrative Support: Handle incoming and outgoing mail and packages, maintain organized files and records, and perform tasks like photocopying and scanning. Office Operations: Keep the reception area tidy and presentable, monitor and order office supplies, and ensure office security by following safety procedures. Scheduling: Coordinate appointments and meetings for staff and visitors. Information Provision: Provide basic and accurate information to visitors and callers regarding the company's services. Job Types: Full-time, Permanent Benefits: Food provided Health insurance Provident Fund
Location: Pathanamthitta Female preferred Knows Hotsoft. Guest & Visitor Management: Welcome and greet visitors and clients in a professional and friendly manner, and direct them to the correct individuals or departments. Communication: Answer, screen, and forward incoming calls, and manage emails to ensure efficient communication flow. Administrative Support: Handle incoming and outgoing mail and packages, maintain organized files and records, and perform tasks like photocopying and scanning. Office Operations: Keep the reception area tidy and presentable, monitor and order office supplies, and ensure office security by following safety procedures. Scheduling: Coordinate appointments and meetings for staff and visitors. Information Provision: Provide basic and accurate information to visitors and callers regarding the company's services. Job Types: Full-time, Permanent Benefits: Food provided Health insurance Provident Fund
Need a good driver for Fuel tanker who will be responsible for taking the supplies from Depot and unload at the petrol pump. Driver should be experienced enough to drive the heavy vehicle and should be flexible in working hours. *Hazardous License must* Job Type: Permanent Pay: ₹30,000.00 per month Work Location: In person
Need a good driver for Fuel tanker who will be responsible for taking the supplies from Depot and unload at the petrol pump. Driver should be experienced enough to drive the heavy vehicle and should be flexible in working hours. *Hazardous License must* Job Type: Permanent Pay: ₹30,000.00 per month Work Location: In person
Guest Interaction: Greet customers warmly, present menus, and escort them to their tables. Order Taking: Accurately take food and drink orders, answer questions about menu items, and make suggestions for specials or ingredients. Food & Beverage Service: Promptly and efficiently deliver prepared food and beverages to guests. Customer Satisfaction: Continuously check on guests to ensure their meal is satisfying and address any complaints or concerns. Payment Processing: Prepare bills, process cash and credit card payments accurately, and provide change when necessary. Table Maintenance: Clear dirty dishes, clean tables, and reset them for the next customers. Menu Knowledge: Memorize menu items, ingredients, and specials to provide informed recommendations. Teamwork: Coordinate with kitchen and bar staff to ensure orders are correct and served in a timely manner. Hygiene & Safety: Adhere to food safety standards and maintain a clean, welcoming dining environment. Job Type: Full-time Pay: ₹12,000.00 - ₹17,000.00 per month Benefits: Food provided Health insurance Provident Fund Work Location: In person
Guest Interaction: Greet customers warmly, present menus, and escort them to their tables. Order Taking: Accurately take food and drink orders, answer questions about menu items, and make suggestions for specials or ingredients. Food & Beverage Service: Promptly and efficiently deliver prepared food and beverages to guests. Customer Satisfaction: Continuously check on guests to ensure their meal is satisfying and address any complaints or concerns. Payment Processing: Prepare bills, process cash and credit card payments accurately, and provide change when necessary. Table Maintenance: Clear dirty dishes, clean tables, and reset them for the next customers. Menu Knowledge: Memorize menu items, ingredients, and specials to provide informed recommendations. Teamwork: Coordinate with kitchen and bar staff to ensure orders are correct and served in a timely manner. Hygiene & Safety: Adhere to food safety standards and maintain a clean, welcoming dining environment. Job Type: Full-time Pay: ₹12,000.00 - ₹17,000.00 per month Benefits: Food provided Health insurance Provident Fund Work Location: In person
General Cleaning: Perform dusting, vacuuming, sweeping, and mopping floors to maintain overall cleanliness. Sanitation: Clean and sanitize kitchens, bathrooms, and other assigned areas, including fixtures, counters, and appliances. Room Care: Make beds, change linens and towels, and ensure rooms are neat and tidy. Supplies Management: Restock essential supplies such as toiletries, cleaning products, and other consumables. Waste Disposal: Empty trash receptacles and ensure waste is disposed of in designated areas. Equipment Maintenance: Properly use, store, and maintain cleaning equipment. Day and Night Shift Food and Accomodation Provided Job Types: Full-time, Permanent, Fresher Benefits: Food provided Health insurance Provident Fund
Guest Interaction: Greet guests warmly, escort them to tables, and present menus. Order Taking: Accurately take food and beverage orders, answer questions about the menu, and make recommendations for dishes and specials. Service Delivery: Promptly and accurately deliver food and beverages to tables. Customer Satisfaction: Check on guests during their meal to ensure their needs are met and resolve any issues or complaints. Payment Processing: Prepare and present bills, and accurately process cash and credit card payments. Table Maintenance: Clear tables, reset them for the next guests, and ensure the overall cleanliness of the dining area. Communication: Communicate with kitchen and bar staff to ensure orders are correct and to alert them of any allergies or special requests. Experience Required Freshers can also apply Educational qualification: Any hotel Management courses Job Types: Full-time, Permanent, Fresher Benefits: Food provided Health insurance Provident Fund
General Cleaning: Perform dusting, vacuuming, sweeping, and mopping floors to maintain overall cleanliness. Sanitation: Clean and sanitize kitchens, bathrooms, and other assigned areas, including fixtures, counters, and appliances. Room Care: Make beds, change linens and towels, and ensure rooms are neat and tidy. Supplies Management: Restock essential supplies such as toiletries, cleaning products, and other consumables. Waste Disposal: Empty trash receptacles and ensure waste is disposed of in designated areas. Equipment Maintenance: Properly use, store, and maintain cleaning equipment. Day and Night Shift Food and Accomodation Provided Job Types: Full-time, Permanent, Fresher Benefits: Food provided Health insurance Provident Fund
Guest Interaction: Greet guests warmly, escort them to tables, and present menus. Order Taking: Accurately take food and beverage orders, answer questions about the menu, and make recommendations for dishes and specials. Service Delivery: Promptly and accurately deliver food and beverages to tables. Customer Satisfaction: Check on guests during their meal to ensure their needs are met and resolve any issues or complaints. Payment Processing: Prepare and present bills, and accurately process cash and credit card payments. Table Maintenance: Clear tables, reset them for the next guests, and ensure the overall cleanliness of the dining area. Communication: Communicate with kitchen and bar staff to ensure orders are correct and to alert them of any allergies or special requests. Experience Required Freshers can also apply Educational qualification: Any hotel Management courses Job Types: Full-time, Permanent, Fresher Benefits: Food provided Health insurance Provident Fund
Supervise and guide room attendants, housemen, and public area cleaners. Assign daily duties and inspect completed work for cleanliness and maintenance issues. Ensure timely completion of room cleaning and turndown services. Inspect guest rooms, corridors, and public areas regularly. Maintain high standards of hygiene and presentation. Report and follow up on maintenance and repair issues with the engineering department. Train new staff on cleaning procedures, guest interaction, and safety standards. Conduct refresher training sessions and performance evaluations. Prepare daily reports on room status, staff attendance, and maintenance issues. Maintain records of lost and found items. Ensure compliance with health, safety, and hygiene standards. Respond promptly to guest requests and complaints related to housekeeping. Coordinate with Front Office for room status updates and special guest requirements. Job Types: Full-time, Permanent Pay: ₹20,000.00 per month Benefits: Food provided Health insurance Provident Fund Work Location: In person
Oversee daily housekeeping operations and ensure tasks are completed efficiently. Assign duties and responsibilities to housekeeping staff, including room attendants, cleaners, and janitors. Conduct team briefings to communicate daily tasks, priorities, and updates. Inspect rooms, public areas, and facilities to ensure they meet cleanliness and hygiene standards. Identify areas requiring additional attention or improvement and take corrective action. Ensure compliance with organizational policies, health, and safety regulations. Monitor the inventory of cleaning supplies, linens, and equipment. Order and restock supplies as needed, ensuring cost-effective purchasing. Maintain records of stock levels and usage. Address and resolve guest complaints or requests related to housekeeping services. Collaborate with other departments, such as front office or maintenance, to ensure guest satisfaction. Uphold a professional and friendly demeanor when interacting with guests and staff. Job Type: Full-time Pay: ₹20,000.00 per month Benefits: Health insurance Experience: total work: 1 year (Preferred) Work Location: In person
Supervise and guide room attendants, housemen, and public area cleaners. Assign daily duties and inspect completed work for cleanliness and maintenance issues. Ensure timely completion of room cleaning and turndown services. Inspect guest rooms, corridors, and public areas regularly. Maintain high standards of hygiene and presentation. Report and follow up on maintenance and repair issues with the engineering department. Train new staff on cleaning procedures, guest interaction, and safety standards. Conduct refresher training sessions and performance evaluations. Prepare daily reports on room status, staff attendance, and maintenance issues. Maintain records of lost and found items. Ensure compliance with health, safety, and hygiene standards. Respond promptly to guest requests and complaints related to housekeeping. Coordinate with Front Office for room status updates and special guest requirements. Job Types: Full-time, Permanent Pay: ₹20,000.00 per month Benefits: Food provided Health insurance Provident Fund Work Location: In person