Develop and implement operational strategies and policies to improve efficiency and effectiveness. Manage day-to-day operations, ensuring smooth workflow and timely execution of tasks. Identify and address operational issues and bottlenecks to improve performance. Oversee and manage the operations team, providing guidance, training, and performance feedback. Analyze and identify areas for process improvement and optimization. Implement new technologies and systems to streamline operations and enhance productivity. Develop and maintain standard operating procedures (SOPs) to ensure consistency and quality. Manage budgets, allocate resources effectively, and monitor expenses to ensure cost-effectiveness. Oversee procurement of materials, equipment, and supplies, ensuring timely availability and quality. Ensure adherence to quality standards, industry regulations, and company policies. Implement and maintain quality control measures to minimize errors and defects. Job Types: Full-time, Permanent Pay: ₹35,000.00 - ₹40,000.00 per month Benefits: Cell phone reimbursement Food provided Schedule: Day shift Morning shift Rotational shift Supplemental Pay: Yearly bonus Work Location: In person
Key Responsibilities: Location: Pathanamthitta 1. Operational Management: - Oversee the day-to-day operations of the bar, including opening and closing procedures, staffing, and customer service. - Ensure compliance with all relevant regulations, including licensing laws, health and safety standards, and food and beverage regulations. - Maintain cleanliness and organization of the bar area, including bar equipment, stock storage, and seating arrangements. 2. Staff Management: - Recruit, train, and supervise bar staff, including bartenders, servers, and support staff. - Create work schedules, assign duties, and monitor performance to ensure efficient and effective service delivery. - Provide ongoing coaching and development opportunities to enhance staff skills and professionalism. 3. Customer Service: - Ensure high-quality customer service standards are maintained at all times, addressing customer inquiries, complaints, and feedback promptly and professionally. - Monitor customer satisfaction levels and implement strategies to enhance the overall guest experience. - Promote a welcoming and hospitable atmosphere to encourage repeat business and positive word-of-mouth referrals. 4. Inventory Management: - Manage inventory levels of alcoholic and non-alcoholic beverages, bar supplies, and equipment to minimize waste and control costs. - Conduct regular stock checks, reconcile discrepancies, and place orders with suppliers as needed. - Implement effective stock rotation and storage procedures to maintain product quality and freshness. 5. Financial Management: - Monitor sales performance, analyze financial data, and prepare reports to track revenue, expenses, and profitability. - Develop pricing strategies, promotions, and upselling techniques to maximize sales and profitability. - Implement cost-control measures to optimize operational efficiency and achieve budgetary targets. 6. Safety and Compliance: - Ensure compliance with all relevant health and safety regulations, including sanitation standards, fire safety protocols, and alcohol service guidelines. - Conduct regular inspections and risk assessments to identify and mitigate potential hazards. - Train staff on safety procedures and emergency protocols to maintain a safe and secure environment for employees and guests. Qualifications and Skills: - Proven experience in a similar role within the hospitality industry, preferably in a bar or restaurant setting. - Strong leadership and communication skills with the ability to motivate and inspire a diverse team. - Excellent customer service skills with a focus on building positive relationships and exceeding guest expectations. - Sound knowledge of alcoholic and non-alcoholic beverages, cocktail preparation techniques, and industry trends. - Proficiency in inventory management software, POS systems, and Microsoft Office applications. - Familiarity with local licensing laws, health and safety regulations, and industry best practices. - Flexibility to work evenings, weekends, and holidays as required in a fast-paced, dynamic environment. Education and Certification: - Bachelor's degree or diploma in Hospitality Management, Business Administration, or related field preferred. - Additional certifications in mixology, bartending, or management training programs are advantageous. Job Type: Full-time Pay: ₹20,000.00 - ₹30,000.00 per month Experience: total work: 3 years (Preferred) Work Location: In person Application Deadline: 24/10/2024