Operations Manager

Job Title: Dealership Operations Manager

Key Responsibilities:

• Daily Operations Management: Oversee day-to-day operations of the dealership, ensuring smooth, efficient, and profitable functioning.
• Sales and Service Oversight: Manage sales, service, and parts departments while setting and achieving financial and performance targets.
• Staff Management: Recruit, train, and develop team members to build a high-performance, customer-focused workforce.
• Customer Satisfaction: Prioritize customer experience by promptly addressing concerns and continuously enhancing service quality.
• Inventory Management: Maintain optimal stock levels across departments, minimizing overstocking and reducing waste.
• Financial Reporting: Analyze financial statements and reports to identify areas for cost control, revenue growth, and profitability improvements.
• Marketing Strategies: Design and execute marketing initiatives to increase brand visibility and drive customer engagement and sales growth.

Requirements:

• Experience: 4 to 10 years of experience in automotive sales and dealership operations management.
• Skills: Strong leadership, communication, and problem-solving abilities.
• Education: Diploma or Bachelor's degree in Business, Automotive Management, or a related field.
• Language: Proficiency in both English and Hindi.

Salary Range: ₹ [To be discussed based on experience]

Benefits:

• Cell phone reimbursement
• Health insurance
• Provident Fund (PF)
• Performance-based bonus
• Annual bonus

Key Performance Indicators (KPIs):

• Achievement of monthly and quarterly sales targets
• High customer satisfaction scores and positive feedback
• Effective inventory turnover and minimal wastage
• Improved financial performance based on regular analysis and reporting

Job Type: Full-time

Pay: ₹15,329.75 - ₹60,000.00 per month

Benefits:

• Cell phone reimbursement
• Provident Fund

Work Location: In person