Operations Manager - B2B Sales Background

Position Overview

We are seeking an experienced Operations Manager with a strong B2B Sales background to oversee day-to-day business operations, streamline processes, and drive efficiency across departments. The ideal candidate will have a deep understanding of B2B sales cycles, client relationship management, and operational excellence, ensuring smooth coordination between sales, operations, and customer success teams

Key Responsibilities

• Operations Management
• Oversee daily business operations to ensure smooth functioning across departments.
• Design, implement, and optimize operational processes to increase efficiency and reduce costs.
• Monitor KPIs and prepare reports to track business performance

• Sales Operations & Support
• Work closely with the sales team to support B2B lead generation, pipeline management, and deal execution.
• Develop and manage sales dashboards, forecasts, and CRM processes.
• Ensure proper contract management, pricing approvals, and compliance with sales policies

• Cross-Functional Collaboration
• Act as a bridge between sales, marketing, finance, and customer success teams.
• Ensure seamless onboarding, delivery, and support for B2B clients.
• Resolve operational bottlenecks and escalate issues when required.

• Client & Vendor Management
• Support client relationship teams in ensuring high service quality and timely deliveries.
• Manage vendor negotiations, procurement processes, and third-party partnerships

• Process Improvement & Strategy
• Identify gaps in workflows and suggest automation/technology-driven solutions.
• Collaborate with leadership to design growth strategies and operational roadmaps.
• Drive continuous improvement initiatives across the organization.

Key Competencies

• Strategic thinking with operational excellence.
• Strong understanding of B2B sales funnels and client lifecycle management.
• Process-driven, detail-oriented, and proactive in problem-solving.
• Collaborative mindset with ability to influence cross-functional teams.

Job Type: Full-time

Pay: ₹25,000.00 - ₹35,000.00 per month

Work Location: In person