Job
Description
Role Overview: - Work independently without close supervision to enhance your skills and play a vital role in delivering consistent and qualitative Lease Administration Abstraction services for JLL Clients. - Manage a team working on Abstraction aspect of Lease Administration and their Supervisors/Assistant Managers. - Act as an Operations Lead for Abstractions, accountable for the operational delivery of your team members. - Responsible for overall employee life-cycle management including Recruitment, Development, Salary review, Promotion, and day-to-day support. - Maintain a high level of independence while ensuring Lease Administration Deliveries meet targeted KPIs. - Collaborate with multiple stakeholders for continuous performance improvement and sharing best practices within the team. Key Responsibilities: - Manage administrative and recruitment matters in consultation with Hub/Regional Operations Leads. - Oversee the team of abstractions and double checkers in JBS, ensuring qualitative delivery of Lease Administration services. - Act as a mentor and primary contact for interaction with all parties to maintain accurate lease administration database. - Ensure Turn Around Time and responsiveness targets are met, and processes adhere to internal and external policies. - Collaborate with internal Stakeholders to resolve escalations and ensure operational activities are completed within stipulated timelines. - Encourage teamwork, cooperation, performance excellence, and personal success within the team. Qualifications Required: - University Graduates/Post Graduates or equivalent work experience in lease administration. - PMP / MBA degree preferred. - Minimum of 7 years industry experience in corporate environment, third party service provider, or consultant. - Strong attention to detail, knowledge of real estate leases and accounting, ability to manage accurate data, and prioritize work within tight deadlines. - Good interpersonal skills, positive approach to meeting clients" needs, experience in property management/lease administration system. - Strong team management and project planning skills, sound computer skills in Microsoft Office, excellent communication skills, and workplace ethics. Additional Company Details: - The position involves managing all aspects of lease administration, including portfolio reviews, management reporting, and monitoring resources in JBS LA team. - Focus on accurate abstractions, maintaining client database current, and achieving performance metrics like Quality, TAT, and Productivity. - Responsibilities also include contributing to team meetings, maintaining respect for staff, building effective relationships with stakeholders, and providing strong leadership to reporting line. (Note: The job description does not include additional details about the company),
