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6.0 - 11.0 years

11 - 12 Lacs

gurugram

Work from Office

SBI Card truly lives by the work-life balance philosophy. We offer a robust we'llness and we'llbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a we'll curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose The role is responsible to manage all collection vendor audit processes and activities ensuring alignment with the overall as we'll as functional business objectives. Role Accountability Coaching & Mentoring - Vendors & Agency Managers- 50% Manage New Hire Orientation on SVCL, Code of Conduct, Compliance guidelines for vendor staffs and new hired agency managers in base & aligned locations Ensure Quarterly Code of Conduct refreshers are in place for executives at aligned locations/vendor staffs Ensure shorter learning curve on key compliance metrics & track agent/agency performance/improvement Lead Operational Process trainings and demystification on policies Work with stakeholders to prepare Monthly training calendars basis TNI Ensure telephonic customer interactions made at vendor premise are checked on quality & compliance parameters Sample Live call listening/barging at vendor premise Coach vendor staff to improve quality of interaction with customers, thereby reducing customer facing & company impacting defects (Reputational & Financial) Vendor Process Quality Check -30% Review & Analyze SVCL assessed by Line Managers Review 3rd party collection vendors on defined SVCL parameters across locations (Tier I, II & III) for SBI Card Review outsourced tele-calling shops on defined SVCL parameters Closure of SVCL with respective line managers as per defined timelines Exit /Offboarding review of vendors and ensure data purging, HDD disposal and issuance of no objection clearance Drive adherence to defined SVCL PEN Reporting -20% Train and coach staff on SVCL parameters in aligned zone to reduce repeatability of defects Highlight red flags with potential process fix to stakeholders Provide input into the design and execution of action plans for identified issues Maintain Data security check and report publishing to management Measures of Success Adherence to SVCL guidelines for Vendor coaching SVCL PEN target SVCL Report Closure within Business TAT Identify Process Gaps, Closure & Reporting Decrease of defect trend of assigned vendors / zone Process Adherence as per MOU Competencies critical to the role Analytical Ability Process Orientation Detail Orientation Stakeholder Management Qualification Graduate/ Postgraduate in any discipline Preferred Industry FSI

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3.0 - 5.0 years

20 - 25 Lacs

gurugram

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Assist seniors & managers in developing new methodologies and internal initiatives. Identity & internally escalate and potential red flags related to the engagement. Preparation of reports/deliverables/status updates/audit committee presentations. Demonstrate the ability to multi-task and manage multiple projects as directed by the managers. Handling data analytics - Access, ACL etc. Awareness of internal auditing standards issued by IIA and ICAI. Manage the engagement budgets and support superiors in developing marketing collaterals, business proposals and new solution/methodology development. Attention to detail and mentoring young interns and analysts within the practice. Identify and escalate potential business opportunities for the firm on existing client Is a client-facing role. Skills and attributes To qualify for the role you must have Qualification A CA or masters degree in Science or masters degree in arts or masters in business, accounting, finance, or a related discipline Experience 3 to 5 years of experience

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8.0 - 9.0 years

20 - 25 Lacs

hyderabad

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Lead a team of process consultants and development team to deliver transformation programs using robotics, exposure on blue prism and AA is must and open span / ui path is preferred Product development is highly preferred to help lead platform development, IP for EY Expertise in two or more of the areas listed Go to Market Strategy / Commercial Diligence / Business planning / Performance improvement of internal operations / Global Sourcing Experience handling consulting/ technology led transformation projects Good experience in business development through building of proposal, value proposition for client needs Skills and attributes To qualify for the role you must have Qualification B.E. / B.Tech. or CA + MBA (preferably from a reputed institute with a good academic background

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7.0 - 10.0 years

35 - 40 Lacs

noida

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Drive the business development process on new & existing client engagements by gathering appropriate resources, gaining access to key contacts & supervising proposal preparation. Identify buyers, influencers & stakeholders in existing client engagements and build strong relationships. Identify opportunities for cross-selling to current clients/introduce colleagues from other service lines. Work with high-growth clients and other market leaders in industries such as financial services, insurance etc. Plan & schedule client engagements. Determine and deploy the right team with adequate skill sets for executing engagements and periodically review the status of engagements and work products Review status updates and prepare management presentations/audit committee presentations etc. Drive timely billing of invoices & actively follow up on collections. Skills and attributes To qualify for the role you must have Qualification University undergraduate degree, post-graduation preferred. Experience Minimum 7 years of relevant work experience

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1.0 - 3.0 years

15 - 17 Lacs

gurugram

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Identify & internally escalate and potential red flags related to the engagement. Preparation of reports/deliverables/status updates/audit committee presentations. Demonstrate the ability to multi-task and manage multiple projects as directed by the managers. Handling data analytics - Access, ACL etc. Good SAP knowledge Proactively identify and escalate counselees not being chargeable on engagements. Awareness of internal auditing standards issued by IIA and ICAI. Skills and attributes To qualify for the role you must have Qualification SAP FI specialist Experience 1 to 3 years of experience.

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1.0 - 3.0 years

15 - 17 Lacs

noida

Work from Office

Identify & internally escalate and potential red flags related to the engagement. Preparation of reports/deliverables/status updates/audit committee presentations. Demonstrate the ability to multi-task and manage multiple projects as directed by the managers. Handling data analytics - Access, ACL etc. Proactively identify and escalate counselees not being chargeable on engagements. Awareness of internal auditing standards issued by IIA and ICAI. Skills and attributes To qualify for the role you must have Qualification Chartered Accountant/Certified Internal Auditor/Masters in Business Administration. Experience 1 to 3 years of experience.

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3.0 - 7.0 years

11 - 13 Lacs

gurugram

Work from Office

Anticipate and identify engagement-related risks and escalate issues as appropriate. Identity & internally escalate and potential red flags related to the engagement. Preparation of reports/deliverables/status updates/audit committee presentations. Demonstrate the ability to multi-task and manage multiple projects as directed by the managers. Handling data analytics - Access, ACL etc. Awareness of internal auditing standards issued by IIA and ICAI. Skills and attributes To qualify for the role you must have Qualification B.Tech Experience 3+ years

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8.0 - 17.0 years

35 - 40 Lacs

gurugram

Work from Office

Requisition Id 1621873 Drive the business development process on new & existing client engagements by gathering appropriate resources, gaining access to key contacts & supervising proposal preparation. Identify buyers, influencers & stakeholders in existing client engagements and build strong relationships. Identify opportunities for cross-selling to current clients/introduce colleagues from other service lines. Work with high-growth clients and other market leaders in industries such as financial services, insurance etc. Plan & schedule client engagements. Determine and deploy the right team with adequate skill sets for executing engagements and periodically review the status of engagements and work products Review status updates and prepare management presentations/audit committee presentations etc. Drive timely billing of invoices & actively follow up on collections. Skills and attributes To qualify for the role you must have Qualification University undergraduate degree, post-graduation preferred. Experience Minimum 7 years of relevant work experience

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3.0 - 5.0 years

20 - 25 Lacs

noida

Work from Office

Assist seniors & managers in developing new methodologies and internal initiatives. Identity & internally escalate and potential red flags related to the engagement. Preparation of reports/deliverables/status updates/audit committee presentations. Demonstrate the ability to multi-task and manage multiple projects as directed by the managers. Handling data analytics - Access, ACL etc. Awareness of internal auditing standards issued by IIA and ICAI. Manage the engagement budgets and support superiors in developing marketing collaterals, business proposals and new solution/methodology development. Attention to detail and mentoring young interns and analysts within the practice. Identify and escalate potential business opportunities for the firm on existing client Is a client-facing role.

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11.0 - 12.0 years

17 - 18 Lacs

hyderabad

Work from Office

Track day to day BPO (vendor) performance metrics Report critical call outs and business improvement insights Execute performance improvement projects across vendors and businesses Create and follow through with root cause analysis of identified problem areas within our vendor operations Build and maintain a working relationship between Uber and Vendor partners Coordinate & organise cross-functional projects while maintaining robust documentation Proactively identify problem areas to drive KPI improvements through data analysis and present them in a meaningful way Draft stakeholder communications Required Qualifications and Skills: Ability to work US business hours Strong skills in using Google Workspace suite (Slides, Sheets, Docs, etc) Knowledge of Uber products and business within the US & Canada market Effective time management, self starter & tenacious problem solver Collaborate closely with internal program stakeholders to identify, develop, and implement strategies for streamlining processes and executing program demands. Communicate effectively with all levels of the organization, providing regular updates on project status, challenges, and achievements. Identify areas for improvement in vendor operations and compliance, proposing and implementing changes that enhance efficiency and effectiveness

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1.0 - 3.0 years

7 - 11 Lacs

hyderabad

Work from Office

Managers collaborate with the HR Partners (HRP) to support sensitive and often complex employee issues including disciplinary, performance improvement and grievance processes. These channels can include 1:1s, multiple stakeholder meetings, as well as scalable learning formats to educate Managers on relevant people matters. The HRP acts as an influential partner in helping managers with talent and performance management processes, people development, HR policies and implementation of organizational changes. Thanks to their front-line visibility across businesses, HR Partners are in a position to spot trends, identify emerging needs and address them in collaboration with the appropriate business and HR stakeholders. Performance Management: Support managers through performance management cases including performance improvement plans and assessments. Guide managers in implementing performance management processes and tools effectively. Partner with managers to ensure fair evaluation and coaching of their employees. Analyze performance data to identify trends and share insights to prevent the recurrence of known issues. Employee Relations: Handle employee relations cases and investigations following established processes and policies. Conduct thorough and impartial investigations, support grievance processes, and engage in informal discussions or mediation. Provide guidance to managers on ER matters including policy violations and workplace concerns. Work with Legal and Employee Relations teams when required for sensitive cases. Analyze investigation findings and prepare recommendations to close issues with relevant stakeholders. HR General: Act as stewards of the employee experience and Amazon s culture. Demonstrate proficiency in people tools, processes, programs, and projects. Deliver Manager Education initiatives to further drive collective education and manager effectiveness. Analyze data and observations across the organization, highlighting trends and recommending/driving solutions, as appropriate. Change Management: Support implementation of employee programs and contribute to improvements in manager experience. Provide feedback on change initiatives to HR Business Partners and central teams. Use data and insights to identify process improvement opportunities. Support communication and adoption of changes following established frameworks. This role is performed through an innovative customer relationship Management tool, which enables this team to be uniquely positioned to identify trending issues and themes through data and inform consequent decisions and initiatives. The HRP team s role is also to identify process improvement opportunities and standardize best practices due to our extensive insights across business lines. Bachelors degree in Human Resources or related field 1-3 years relevant experience in the areas of HR Partnering Strong HR acumen, including strong problem-solving skills, critical thinking and analysis Experience working in a highly matrixed organization. Ability to identify problems and drive appropriate solutions independently Masters degree in Human Resources or related field Proven track record of accomplishments in a dynamic environment, which is fast paced and customer driven Proven ability to prioritize, meet deadlines and make the best use of available resources Project management and the ability to deliver, with a proven track record of influencing through data-driven recommendations Coaching and consulting skills; Ability to work with and influence multiple stakeholders

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9.0 - 14.0 years

6 - 7 Lacs

ahmedabad

Work from Office

Recruitment & Selection Drive quality hiring by sourcing, screening, and selecting suitable candidates. Ensure timely closure of open positions in alignment with business needs. Employee Engagement Design and execute learning initiatives, team-building activities, and fun events. Foster a positive and engaging work culture. Performance Management Ensure timely and accurate completion of performance appraisals. Support managers in goal setting, feedback, and performance improvement processes. Compensation & Benefits Monitor employee satisfaction regarding pay and benefits. Address concerns and provide feedback to management for improvement. Salary & Payroll Management Oversee preparation of monthly salary sheets. Ensure approvals from reporting managers and timely salary disbursement. Employee Relations Conduct exit interviews and analyze feedback for retention strategies. Address employee grievances promptly and maintain healthy workplace relations. HR Documentation & Compliance Maintain accurate HR-related records and ensure documentation is up to date. Ensure adherence to statutory and company compliance requirements. Time & Attendance Management Monitor attendance, punctuality, and leaves through HRM systems. Report discrepancies and ensure discipline in reporting and time management. HRM Management Maintain updated HRM data and records. Identify and report bugs or issues promptly for resolution. Admin & Operations Handle administrative responsibilities to ensure smooth daily operations. Support cross-functional requirements and operational needs of the organization.

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1.0 - 4.0 years

0 - 2 Lacs

hyderabad

Work from Office

You will be working on Providing personalized academic support to students in the Aptitude, assisting with understanding coursework and improving performance. Training, Curating, developing, and enhancing curriculum in line with industry standards and learning objectives. The candidate will join as an intern, with the potential for conversion to a full-time position based on performance during the internship. Responsibilities Deliver targeted and efficient training programs to help students build a strong foundation in aptitude skills and achieve mastery in key concepts Offer guidance and assistance with worksheets, assignments, and other academic tasks to help students grasp key concepts. Resolve student queries related to Aptitude, providing clear and helpful explanations. Support team members by aiding in curriculum development, lesson planning, and instructional strategies. Contribute to the development and refinement of educational content, including lesson plans, worksheets, and assessments. Provide co-curricular support by organizing and facilitating relevant academic activities and events to enhance the overall learning experience. Leverage generative AI technologies to optimize and enhance content creation processes, ensuring innovative, efficient, and scalable content development Should be able to deliver effective lectures to 100+ students. Minimum Qualifications A degree is required, along with an overall minimum academic score of 60%. Strong written and verbal communication skills, with the ability to simplify complex topics for a diverse audience. Strong foundational knowledge in Fundamentals of Aptitude. Passion for training Passion for helping others succeed. Deep understanding of the challenges and needs of students. Excellent communication skills for effective feedback delivery. Detail-oriented with good documentation and organizational skills. Ability to manage multiple tasks in a fast-paced environment, ensuring timely delivery and quality. Have experience on new age tools such as Chat GPT to help optimize the process. Preferred Skills Ability to Identify and address the efficiency barriers in content development processes. Ability to adapt training methods to various learning styles Be open to receiving objective criticism and improving upon it Openness for iterations and feedback

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3.0 - 5.0 years

9 - 13 Lacs

bengaluru

Work from Office

Channel Sales Manager Loan Against Property (LAP) Job Location: Bangalore (Karnataka) Salary: Max 12.0 LPA Experience: 3+ Relevant Experience Job Summary: We are seeking an experienced and dynamic Channel Sales Manager to drive the sales of our Loan Against Property (LAP) product through various distribution channels. The ideal candidate will have a proven track record in channel sales, strong relationship building skills, and a deep understanding of the LAP market. Key Responsibilities: Channel Development: 1. Identify, onboard, and manage new channel partners, including brokers, financial advisors, and other intermediaries. 2. Maintain and strengthen relationships with existing partners to maximize sales opportunities. Sales Strategy: 1. Develop and execute effective sales strategies to meet and exceed sales targets. 2. Conduct market research to identify potential opportunities and challenges in the LAP market. Training and Support: 1. Provide comprehensive training to channel partners on the LAP product, sales techniques, and regulatory requirements. 2. Offer continuous support and guidance to partners to enhance their sales performance. Performance Management: 1. Monitor, analyze, and evaluate the performance of each channel partner. 2. Develop and implement performance improvement plans for under performing partners. Compliance and Risk Management: 1. Ensure all sales activities adhere to company policies, procedures, and regulatory requirements. 2. Conduct regular audits to ensure compliance and mitigate risks. Reporting and Analysis: 1. Prepare regular reports on sales performance, market trends, and channel partner activities. 2. Utilize data and insights to drive strategic decisions and improvements. Qualifications: Bachelor s degree in Business, Finance, Marketing, or a related field. Minimum 3 years of experience in channel sales, preferably in the financial services or mortgage industry. Proven track record of achieving sales targets and driving business growth. Excellent communication, negotiation, and relationship-building skills. Strong analytical and problem-solving abilities. In-depth knowledge of Loan Against Property products and market dynamics. Ability to travel as needed, Experience in managing a large network of channel partners. Competencies: Results-oriented with a proactive and strategic approach to sales. Ability to work independently and as part of a team. High level of integrity and professionalism. Strong organizational and time management skills. Date : 12.09.2025

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2.0 - 5.0 years

3 - 6 Lacs

bengaluru

Work from Office

Work Schedule Third Shift (Nights) Environmental Conditions Office Job Description How will you make an impact As member of the Thermo Fisher Scientific team, you will carry out important work, such as assisting customers in finding cures for cancer, protecting the environment, or making sure our food is safe. Your work will have real -world impact! We will support you in achieving your c areer goals every step of the way. What will you do The Customer Experience Assessor (CEA) monitors and assess voice, email, and chat interactions, relative to established criteria and calibrated standards, to ensure our customers have a memorable experi ence. These assessments are done on scoring forms and focus on areas such as job knowledge, accurate system usage, soft skills, and first contact resolution. The CEA will provide additional mentoring of agents in the greatest need, such as new hires and/or those below goal. Additionally, the data from all evaluations rolls into a database where you will uncover feedback for targeted training, development, and/or process improvement to drive an improve customer experience and ultimately CAS . To ensure assess ments are scored in sync with established standards and participate in monthly calibration sessions. How will you get here Education Requires a high school diploma or GED. A bachelor s degree is helpful, applicants with shown experience and knowledge w ill also be considered. Experience Experience in working across functions and establishing strong working relationships. Needs minimum direction to achieve interpersonal goals. Candidates must be fully trained on all CS processes and procedures includi ng phone, email and RGA training. At least 2 years experience in one of our CCG US call centers as a Customer Service Agent, while maintaining strong quality scores. Demonstrates knowledge of systems and procedures related to Thermo Fisher Customer Servi ce. Demonstrates strong interpersonal skills using judgement when needed. Strong focus with attention to detail. Strong time management and prioritization skills. Self-motivated yet know when to seek mentorship. Positive demeanor and works well independent ly and with a team. Proficient with MS Office products, particularly Excel. Internal candidates must not be on any form of corrective action or Performance Improvement Plan.

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3.0 - 7.0 years

0 Lacs

hyderabad, telangana

On-site

As a Functional Consultant in Oracle Cloud EDM module, your role involves the following key responsibilities: - Creating applications by selecting the appropriate adapter from the list of available EDM Adapters - Developing data chain objects such as Node Types, Hierarchy Sets, Node Sets, and Viewpoints - Generating Maintenance Views - Implementing Node Type converters and Compares - Writing queries for data analysis - Demonstrating the ability to create complex derived properties - Managing subscriptions for efficient metadata management - Defining business constraints and validations - Configuring Mapping Viewpoints - Establishing an efficient Governance Framework - Performing bulk Metadata updates using custom scripts - Configuring Users, User Groups, access provisioning, and Security framework - Integrating EDM with various target systems - Managing environment synchronization, code migration, and release management In addition to the above responsibilities, you should be able to: - Understand the impact of changes made to metadata and conduct impact analysis - Take necessary steps to enhance performance - Conduct integration using EPM automate The technical requirements for this role include proficiency in: - Oracle EDM (Enterprise Data Management) - Understanding of Overall EPM Processes Please note that the preferred skill set for this position includes expertise in Oracle Cloud's EPM - Enterprise Data Management technology.,

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12.0 - 16.0 years

0 Lacs

karnataka

On-site

Role Overview: As a Financial Controller at our company, you will be responsible for overseeing the financial activities on a daily basis. You will ensure proper staffing levels, develop and train your team, and maintain a strong connection with key contacts. Additionally, you will focus on enhancing the guest experience, maintaining responsible business practices, and handling financial analysis and budgeting. Key Responsibilities: - Direct and oversee everyday financial activities, ensuring appropriate staffing levels - Develop and train team members, providing coaching and feedback to enhance performance - Ensure compliance with standards and provide necessary tools for efficient work - Recommend HR actions when necessary - Maintain connections with key contacts such as owners, asset managers, and regulatory agencies - Assist guests with requests and complaints, ensuring accurate guest bills - Uphold ethical and legal financial control procedures and systems - Distribute outlook and forecast information to identify cost savings - Minimize waste and reduce slow-moving items - Prepare financial analysis, variance explanations, and recommendations for achieving business goals - Develop and manage hotel and department budgets, financial forecasts, and reporting - Reconcile accounts monthly, oversee credit extension, and manage collection of overdue accounts - Review rates and recommend rate strategy to the General Manager Qualifications Required: - Master's degree or equivalent in Accounting or Finance - 12+ years of experience in hotel accounting or internal audit, with at least one year in a department head role - Fluent English language proficiency Additional Company Details: At our company, we prioritize True Hospitality by caring for people and creating genuine connections with guests. Our core service skills include True Attitude, True Confidence, True Listening, and True Responsiveness. We value creating great experiences, doing the right thing, and understanding people at a deeper level. Joining our team means becoming part of the global IHG family, where trust, support, and a commitment to excellence are key values. We offer a competitive salary, benefits, room discounts, and comprehensive training opportunities. If you believe you have the potential to excel in this role, we encourage you to apply and start your journey with us today.,

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1.0 - 5.0 years

0 Lacs

hyderabad, telangana

On-site

Role Overview: You have the opportunity to join EY as an Associate Consultant in the Business Consulting Risk team, specifically focusing on Regulatory Compliance in Hyderabad. As part of EY Consulting, you will contribute to building a better working world by leveraging the power of people, technology, and innovation to drive long-term value for clients. Key Responsibilities: - Anticipate and identify engagement-related risks and escalate issues as needed. - Identify and internally escalate any potential red flags during engagements. - Prepare reports, deliverables, status updates, and audit committee presentations. - Demonstrate the ability to manage multiple projects simultaneously as directed by managers. - Handle data analytics using tools like Access and ACL. - Maintain awareness of internal auditing standards issued by IIA and ICAI. Qualification Required: - Chartered Accountant/Certified Internal Auditor/Masters in Business Administration. Additional Details of the Company: At EY, the focus is not just on your current self but on who you can become. The company believes in providing training, opportunities, and creative freedom to help you reach your full potential. With a client-centric approach, EY Consulting aims to solve strategic problems and drive long-term value for clients through its sub-service lines: Business Consulting, Technology Consulting, and People Advisory Services. EY is committed to being an inclusive employer and offers a personalized Career Journey with ample resources for skills development and learning.,

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2.0 - 6.0 years

0 Lacs

noida, uttar pradesh

On-site

As a Sales and Customer Success Trainer at our company, you will play a crucial role in developing comprehensive training programs for our sales and customer success teams. Your responsibilities will include creating training materials such as videos, cheat sheets, and conducting live training sessions to ensure that our teams are well-equipped to meet customer needs and drive sales. - **Learning Management System:** - Manage and suggest optimizations regularly to enhance effectiveness. - **Training Content Development:** - Create cheat sheets, videos, and manuals. - Develop tools like "Hose Finder" and "Hose Assembly Code Finder". - Update cheat sheets for hose fittings, chemical resistance charts, and conversion tables. - **Training Delivery:** - Conduct training sessions on various topics. - Develop and deliver training videos for product clarification and soft skills. - Provide training on the LMS. - Ensure successful delivery of training sessions as per schedule with high engagement and participation rates. - **Process and Performance Improvement:** - Define parameters for analyzing past customer history and incorporate them into training. - Include real customer inquiries in training scenarios for practical understanding. - **Collaboration and Feedback:** - Collaborate with different teams to identify training needs and gaps. - Gather feedback on training effectiveness and continuously improve training materials. The ideal candidate for this role should have 2-5 years of training experience, preferably in a sales or customer service organization. This role is based in Ecotech 3, Noida Extension, and will involve working in a fast-paced environment where your contributions will directly impact the success of our sales and customer success teams.,

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3.0 - 8.0 years

7 - 8 Lacs

hyderabad

Work from Office

Reviews agent performance results daily to ensure all goals are met or exceeded Analyzes and trends agent KPI/Sales performance Identifies performance gaps and prepare action plans for effective coaching and performance improvement during one-on-one feedback Monitors and assesses employee calls to drive performance improvement plans Ensures agent calls are aligned with Quality Assurance objectives and targets, and CSAT expectations Be hands-on and demonstrates a desire to help Global Agents by building effective working relationships, driving individual responsibility, and accountability, and contributing to the site s successful performance Teaches and improves up-selling and technical skills (i.e. improved call handling, navigation and Product information research etc) Reviews and distributes procedure changes/updates in a timely manner. Ensures agents understand changes and are aligned with organizational/site goals Plans and conducts team meetings to share information, calibrate knowledge and performance, and motivate agents to learn and excel Attends assigned Leadership Calibrations Assists and tracks agent password resets Assists, tracks, and coordinates issues with supporting departments, such as IT (computers, headsets, software, etc), HR (payroll issues), and Workforce (overtime, attendance tracking, etc.) Administers HR and Department policies as instructed Conducts annual reviews/PACS/E-valuation Presents his/her team s performance in a business review format either weekly or monthly Supports and enforces o Code of Conduct o Compliance Requirements and Procedures o Dress Code o English Only Policy o Attitude/Behavior o Integrity o Call Handling Drives teamwork and team performance

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0.0 - 1.0 years

2 - 3 Lacs

bengaluru

Work from Office

Requisition Id 1624733 The opportunity Analyst-FS-Business Consulting Risk-CNS - Risk - Digital Risk - Bangalore FS To address this delicate balance of issues, our proficient team of business strategists, technologists and industry leaders bring fresh thinking and sector knowledge across banking and capital markets, insurance, and wealth and asset management. The results are seamless collaboration, innovative problem solving, breakthrough performance gains and sustainable value creation. We recruit, train and foster a diverse set of people who give their minds to building the future of financial services. Together, we explore new perspectives with innovative and innovative thinking to deliver exceptional client service and ensure that what we do today, counts for tomorrow. CNS - Risk - Digital Risk EY Consulting is building a better working world by transforming businesses through the power of people, technology and innovation. Our client-centric approach focuses on driving long-term value for our clients by solving their most strategic problems. EY Consulting is made up of three sub-service lines Business Consulting (including Performance Improvement and Risk Consulting), Technology Consulting and People Advisory Services. We help our clients in identifying and managing the interplay between upside and downside risk in order to make the long-term decisions to prevent risk and impact on their organizations ability to meet its future business strategy and objectives. The 3 key fields of play are Enterprise Risk - helps clients identify and address key risk areas, while building the agility to respond quickly. The areas of focus include Enterprise risk and resilience, Internal audit, Compliance and Internal controls Technology Risk - helps clients to achieve sustainable growth by supporting their efforts to protect their business performance and by providing trusted communications on internal control and regulatory compliance to investors, management, regulators, customers and other stakeholders. EY teams accomplish this by assessing the technology risks that are introduced to businesses. Financial Services Risk - helps clients in the financial sector to identify, manage and monitor the risks in their business. It is done through a transformative and agile approach including process and procedures, risk, data modeling and analytics, reporting to stakeholders and third parties, business requirements (for software selection and IT implementation), analysis of assets and liabilities, and capital and liquidity management. Your key responsibilities Understanding of systems delivery lifecycles and delivery methodologies. In depth understanding of business processes, financial products, market risk management and regulatory requirement. Skills and attributes To qualify for the role you must have Qualification A Bachelors degree in Commerce, Management, Accounting, Finance or Economics and other graduation streams or a related discipline Available to travel outside of their assigned office location at least 50% of the time. Experience 0 to 1 year of post-qualification experience.

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1.0 - 3.0 years

3 - 5 Lacs

gurugram

Work from Office

Requisition Id 1642936 The opportunity Associate Consultant-NAT-Business Consulting Risk-CNS - Risk - Risk Management - Gurgaon CNS - Risk - Risk Management EY Consulting is building a better working world by transforming businesses through the power of people, technology and innovation. Our client-centric approach focuses on driving long-term value for our clients by solving their most strategic problems. EY Consulting is made up of three sub-service lines Business Consulting (including Performance Improvement and Risk Consulting), Technology Consulting and People Advisory Services. We help our clients in identifying and managing the interplay between upside and downside risk in order to make the long-term decisions to prevent risk and impact on their organizations ability to meet its future business strategy and objectives. The 3 key fields of play are Enterprise Risk - helps clients identify and address key risk areas, while building the agility to respond quickly. The areas of focus include Enterprise risk and resilience, Internal audit, Compliance and Internal controls Technology Risk - helps clients to achieve sustainable growth by supporting their efforts to protect their business performance and by providing trusted communications on internal control and regulatory compliance to investors, management, regulators, customers and other stakeholders. EY teams accomplish this by assessing the technology risks that are introduced to businesses. Financial Services Risk - helps clients in the financial sector to identify, manage and monitor the risks in their business. It is done through a transformative and agile approach including process and procedures, risk, data modeling and analytics, reporting to stakeholders and third parties, business requirements (for software selection and IT implementation), analysis of assets and liabilities, and capital and liquidity management. Your key responsibilities Anticipate and identify engagement-related risks and escalate issues as appropriate. Identity internally escalate and potential red flags related to the engagement. Preparation of reports/deliverables/status updates/audit committee presentations. Demonstrate the ability to multi-task and manage multiple projects as directed by the managers. Handling data analytics - Access, ACL etc. Awareness of internal auditing standards issued by IIA and ICAI. Skills and attributes To qualify for the role you must have Qualification Chartered Accountant/Certified Internal Auditor/Masters in Business Administration. Experience 1 to 3 years of experience.

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1.0 - 3.0 years

3 - 5 Lacs

pune

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Requisition Id 1642868 The opportunity Consultant-NAT-Business Consulting Risk-CNS - Risk - Risk Management - Pune CNS - Risk - Risk Management EY Consulting is building a better working world by transforming businesses through the power of people, technology and innovation. Our client-centric approach focuses on driving long-term value for our clients by solving their most strategic problems. EY Consulting is made up of three sub-service lines Business Consulting (including Performance Improvement and Risk Consulting), Technology Consulting and People Advisory Services. We help our clients in identifying and managing the interplay between upside and downside risk in order to make the long-term decisions to prevent risk and impact on their organizations ability to meet its future business strategy and objectives. The 3 key fields of play are Enterprise Risk - helps clients identify and address key risk areas, while building the agility to respond quickly. The areas of focus include Enterprise risk and resilience, Internal audit, Compliance and Internal controls Technology Risk - helps clients to achieve sustainable growth by supporting their efforts to protect their business performance and by providing trusted communications on internal control and regulatory compliance to investors, management, regulators, customers and other stakeholders. EY teams accomplish this by assessing the technology risks that are introduced to businesses. Financial Services Risk - helps clients in the financial sector to identify, manage and monitor the risks in their business. It is done through a transformative and agile approach including process and procedures, risk, data modeling and analytics, reporting to stakeholders and third parties, business requirements (for software selection and IT implementation), analysis of assets and liabilities, and capital and liquidity management. Your key responsibilities Identify internally escalate and potential red flags related to the engagement. Preparation of reports/deliverables/status updates/audit committee presentations. Demonstrate the ability to multi-task and manage multiple projects as directed by the managers. Handling data analytics - Access, ACL etc. Proactively identify and escalate counselees not being chargeable on engagements. Awareness of internal auditing standards issued by IIA and ICAI. Skills and attributes To qualify for the role you must have Qualification Engg + PG Experience 1 to 3 years of experience.

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1.0 - 3.0 years

3 - 5 Lacs

bengaluru

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Requisition Id 1639014 The opportunity Consultant-TMT-Business Consulting Risk-CNS - Risk - Digital Risk - Bangalore TMT Industry convergence offers TMT (Technology, Media Entertainment, and Telecommunications) organizations the chance to evolve and transform, but it also presents challenges around competitiveness and delivering agile corporate strategies for growth. We help TMT companies create compelling employee and customer experiences, retaining skills and talent while achieving enterprise-wide operational excellence. We help them guard their data, brand and reputation. We also enable the pursuit of MA strategies that methodically create value, reduce risk and transform TMT companies into powerhouses that will lead the technology revolution of the future building a better working world for all. CNS - Risk - Digital Risk EY Consulting is building a better working world by transforming businesses through the power of people, technology and innovation. Our client-centric approach focuses on driving long-term value for our clients by solving their most strategic problems. EY Consulting is made up of three sub-service lines Business Consulting (including Performance Improvement and Risk Consulting), Technology Consulting and People Advisory Services. We help our clients in identifying and managing the interplay between upside and downside risk in order to make the long-term decisions to prevent risk and impact on their organizations ability to meet its future business strategy and objectives. The 3 key fields of play are Enterprise Risk - helps clients identify and address key risk areas, while building the agility to respond quickly. The areas of focus include Enterprise risk and resilience, Internal audit, Compliance and Internal controls Technology Risk - helps clients to achieve sustainable growth by supporting their efforts to protect their business performance and by providing trusted communications on internal control and regulatory compliance to investors, management, regulators, customers and other stakeholders. EY teams accomplish this by assessing the technology risks that are introduced to businesses. Financial Services Risk - helps clients in the financial sector to identify, manage and monitor the risks in their business. It is done through a transformative and agile approach including process and procedures, risk, data modeling and analytics, reporting to stakeholders and third parties, business requirements (for software selection and IT implementation), analysis of assets and liabilities, and capital and liquidity management. Your key responsibilities Identify internally escalate and potential red flags related to the engagement. Preparation of reports/deliverables/status updates/audit committee presentations. Demonstrate the ability to multi-task and manage multiple projects as directed by the managers. Handling data analytics - Access, ACL etc. Proactively identify and escalate counselees not being chargeable on engagements. Awareness of internal auditing standards issued by IIA and ICAI. Skills and attributes To qualify for the role you must have Qualification Chartered Accountant/Certified Internal Auditor/Masters in Business Administration. Experience 1 to 3 years of experience.

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1.0 - 2.0 years

3 - 4 Lacs

gurugram

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Requisition Id 1642803 The opportunity Project Consultant-GOV-Business Consulting PI-CNS - BC - Transformation Delivery - Gurgaon GOV Our Global Government Public Sector (GPS) is a network of highly skilled professionals bestowed to serving our clients by bringing best-in-class international experience and insight combined with local knowledge to solve the most critical problems facing governments today. We actively focus on building solutions that help public sector entities face the challenges of the future and reinvent themselves. We have a proud record of helping governments meet their challenges head-on, and we work closely with them to build a world that works better for all citizens. CNS - BC - Transformation Delivery EY Consulting is building a better working world by transforming businesses through the power of people, technology and innovation. Our client-centric approach focuses on driving long-term value for our clients by solving their most strategic problems. EY Consulting is made up of three sub-service lines Business Consulting (including Performance Improvement and Risk Consulting), Technology Consulting and People Advisory Services. It has multiple fields of play such as Your key responsibilities Assist in Project Management of donor projects in the area of skill development Research and analysis and preparation of project reports Preparation of business proposals and pitch presentations Excellent oral and written communication skills Sharp focus on quality delivery Ability to develop/customize solutions relevant to the client Advanced knowledge of MS Excel, Word, PowerPoint Skills and attributes To qualify for the role you must have Qualification A Bachelor s degree in Engineering, Commerce, Management, Accounting, Finance or Economics and other graduation streams or a related discipline Experience 1-2 years of experience in Management consulting, Government Consulting Previous experience in Donor funded projects, especially in domain of skill development Strong analytical, communication, business writing and presentation skills

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Exploring Performance Improvement Jobs in India

India's job market for performance improvement professionals is growing rapidly as companies are increasingly focusing on optimizing their business processes and enhancing productivity. Performance improvement roles require individuals to analyze existing workflows, identify areas for enhancement, and implement strategies to drive efficiency and effectiveness within organizations.

Top Hiring Locations in India

  1. Bangalore
  2. Mumbai
  3. Delhi
  4. Hyderabad
  5. Pune

These cities are known for their thriving business sectors and offer numerous opportunities for performance improvement professionals.

Average Salary Range

The salary range for performance improvement professionals in India varies based on experience and expertise. Entry-level positions typically start at INR 3-5 lakhs per annum, while experienced professionals can earn up to INR 15-20 lakhs per annum.

Career Path

In the field of performance improvement, career progression often follows a trajectory from Analyst to Consultant to Manager. As professionals gain experience and expertise in optimizing business processes, they may advance to roles such as Director or Vice President of Performance Improvement.

Related Skills

In addition to proficiency in performance improvement techniques, professionals in this field often benefit from having skills in data analysis, project management, change management, and communication. These complementary skills enable individuals to effectively identify opportunities for improvement and drive successful implementation strategies.

Interview Questions

  • What is your experience with conducting process analysis and identifying areas for improvement? (basic)
  • Can you describe a successful performance improvement project you led in the past? (medium)
  • How do you approach stakeholder management when implementing process changes? (medium)
  • What tools or methodologies do you use for performance measurement and tracking? (medium)
  • How do you prioritize improvement initiatives based on impact and feasibility? (medium)
  • Can you explain the difference between efficiency and effectiveness in the context of performance improvement? (advanced)
  • How do you handle resistance to change from team members during process improvement initiatives? (advanced)
  • What strategies do you use to ensure sustainability of performance improvements over time? (advanced)
  • How do you quantify the ROI of performance improvement projects? (advanced)
  • Describe a situation where you had to make a tough decision during a performance improvement project. How did you handle it? (medium)
  • How do you stay updated on the latest trends and best practices in performance improvement? (basic)
  • Can you walk us through your approach to developing a performance improvement roadmap for an organization? (medium)
  • How do you ensure alignment between performance improvement initiatives and organizational goals? (medium)
  • Share a challenging experience you faced while implementing a performance improvement strategy and how you overcame it. (medium)
  • How do you measure the success of a performance improvement project? (basic)
  • What role do KPIs play in performance improvement initiatives? (basic)
  • How do you tailor your communication style when presenting performance improvement recommendations to different stakeholders? (medium)
  • What do you think are the most common barriers to successful performance improvement initiatives, and how do you address them? (medium)
  • Can you provide an example of a time when you had to lead a cross-functional team in implementing a performance improvement project? (medium)
  • How do you ensure that performance improvement initiatives are sustainable in the long term? (medium)
  • What are the key components of a successful performance improvement strategy? (basic)
  • How do you handle conflicting priorities when working on multiple performance improvement projects simultaneously? (medium)
  • Describe a situation where you had to pivot your performance improvement strategy based on unexpected challenges or feedback. (medium)
  • How do you approach continuous improvement in your own skills and knowledge in the field of performance improvement? (basic)

Conclusion

As you prepare for performance improvement roles in India, remember to showcase your analytical skills, problem-solving abilities, and experience in driving organizational change. By honing your expertise in this field and mastering the related skills, you can position yourself as a valuable asset to companies seeking to enhance their operational efficiency. Approach interviews with confidence, and demonstrate your passion for driving performance excellence in organizations. Good luck in your job search!

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