Operations Head

The Head of Operations will oversee the institution’s daily administrative and operational functions, ensuring all departments perform efficiently and in alignment with institutional goals. The role demands leadership in managing and ensuring the smooth operation of all institutional activities.

Key Responsibilities:

Departmental Evaluation:

• Conduct regular performance evaluations of academic and non-academic departments.
• Collect, analyze, and report departmental performance and improvement plans.
• Collect and review monthly and weekly performance reports from all departments.
• Identify areas of concern and recommend corrective actions.

Fee Collection Oversight:

• Supervise and ensure timely and accurate fee collection processes.
• Coordinate with finance/accounts for reconciliation and reporting.
• Address and resolve student or parent fee-related queries in coordination with the accounts team.

Batch & Student Assessment:

• Monitor academic batch schedules, student progress, and examination results.
• Ensure timely assessments and feedback mechanisms are in place.
• Coordinate with academic teams to maintain academic quality and student satisfaction.

Institutional Operations:

• Supervise daily operations including infrastructure, administration, and facility management.
• Ensure regulatory and compliance requirements are met (e.g., audits, records, approvals).

Reporting & Communication:

• Provide periodic reports to the Director/Management on institutional performance.

Requirements:

• Strong organizational and leadership abilities
• Knowledge of academic operations and administrative systems
• Excellent verbal and written communication skills

Qualification:

• any master’s degree (M.com/MBA preferred)
• Minimum 1 year of experience in operations within an educational institution

Job Types: Full-time, Permanent

Pay: Up to ₹30,000.00 per month

Schedule:

• Day shift
• Morning shift

Experience:

• Education administration: 1 year (Required)

Work Location: In person