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SoulSensei
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Operations Executive

Operations Executive

SoulSensei

1 - 2 years

0 Lacs

mumbai metropolitan region

Posted:1 week ago| Platform:

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Skills Required

coordination scheduling data report metrics support documentation psychology communication video crm development empathy

Work Mode

On-site

Job Type

Full Time

Job Description

About Us:

Working model:

Days:

Timings:

Budget:

Experience:

About the Role:

Key Responsibilities

Manage daily operational workflows tied to website performance and internal processes.
Coordinate with cross-functional teams to ensure seamless task execution and follow-ups.
Identify areas of improvement in current processes and help implement practical solutions.
Track and report key operational metrics to support data-driven decision making.
Help maintain clear documentation of processes, SOPs, and internal guidelines.
Support implementation of tools and systems that enhance team efficiency.
Be a key point of contact for resolving operational issues or bottlenecks quickly.

What We’re Looking For

Bachelor’s degree in any discipline (Psychology, Humanities, or Communication is a plus)
Strong verbal and written communication skills in
English and Hindi
Confident on phone/video calls, calm and people-friendly demeanor
Comfortable with tools like
Google Sheets, Google Calendar, WhatsApp Business
Highly organized, detail-oriented, and proactive
Prior experience in client servicing, customer support, wellness coordination, or telesales is a plus
Freshers with strong communication and soft skills are encouraged to apply

Bonus Points If You Have:

Experience with CRM tools or scheduling platforms like Calendly
An interest in personal development, mental wellness, or spirituality

Why You’ll Love Working With Us:

Be part of a mission-led startup focused on making real impact
Work with a compassionate, purpose-driven team
Learn and grow across multiple functions
Enjoy a culture of empathy, ownership, and meaningful work

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