Operations Executive

About the Role:
We are looking for a detail-oriented and proactive Operations Executive to join our travel company. In this role, you will oversee the day-to-day execution of travel itineraries, manage vendor relationships, and ensure smooth and memorable travel experiences for our clients. The ideal candidate is highly organized, customer-focused, and thrives in a dynamic, fast-paced environment.

Key Responsibilities:

• Coordinate end-to-end travel arrangements including flights, accommodation, transportation, and tours.
• Ensure timely and accurate execution of travel itineraries and booking confirmations.
• Communicate with suppliers, travel partners, and vendors to ensure high-quality service delivery.
• Assist in resolving customer issues, complaints, or last-minute travel changes.
• Monitor and manage booking systems and internal databases to ensure data accuracy.
• Liaise with the sales and customer service teams to align client expectations with operational capabilities.
• Track client feedback and support continuous improvement initiatives.
• Maintain records of bookings, payments, invoices, and supplier agreements.
• Stay updated with travel regulations, visa requirements, and destination information.

Requirements:

• Bachelor’s degree in Tourism, Business Administration, Hospitality, or a related field (preferred).
• 1–3 years of experience in operations within the travel, tourism, or hospitality industry.
• Strong organizational and multitasking skills with a high attention to detail.
• Excellent communication and negotiation skills.
• Customer service mindset with problem-solving abilities.
• Proficiency in MS Office and travel booking platforms; experience with [insert booking software if relevant, e.g., Amadeus, Galileo, Sabre] is a plus.
• Ability to work under pressure and meet tight deadlines.

What We Offer:

• A vibrant, collaborative team environment.
• Opportunities to grow within the travel and tourism sector.
• Competitive salary and performance-based incentives.
• Travel discounts and familiarization trip opportunities.
• [Optional: Health benefits, hybrid work, etc.]

Job Type: Full-time

Pay: ₹24,000.00 - ₹40,000.00 per month

Work Location: In person