Operations Excellence Manager

As an experienced Operations Excellence Manager at Dana Choga, your role will involve mapping end-to-end processes for cloud kitchens and restaurant operations. You will be responsible for recording, measuring, and tracking performance data across outlets, identifying operational inefficiencies, and systemic leaks. Building dashboards, reports, and frameworks to support data-backed decisions will be crucial in your position. It is essential to apply DMAIC and Six Sigma methodologies for process improvement and collaborate with ops, supply chain, and tech teams to implement solutions. Lastly, presenting insights and recommendations to senior leadership will be a key aspect of your role. - Map end-to-end processes for cloud kitchens and restaurant operations - Record, measure, and track performance data across outlets - Identify operational inefficiencies and systemic leaks - Build dashboards, reports, and frameworks to support data-backed decisions - Apply DMAIC and Six Sigma methodologies for process improvement - Collaborate with ops, supply chain, and tech teams to implement solutions - Present insights and recommendations to senior leadership Qualifications required for this role include: - Hold a bachelors or masters degree in statistics or mathematics - Possess a minimum of 12 years of experience in business strategy, analytics, or operations excellence - Be Six Sigma Yellow Belt certified - Demonstrate a strong understanding of DMAIC and continuous improvement practices - Be proficient in Excel and Google Sheets; Power BI or Tableau is a plus - Exhibit strong analytical thinking, process mapping, and communication skills - Prior exposure to hospitality, QSR, or cloud kitchens is considered a plus,