35 Operations Excellence Jobs

You will be responsible for managing the NCR operations for Bloom Studio Wellness Pvt Ltd, India's first-of-its-kind AI-integrated Fashion, Beauty & Wellness brand. Your role will involve driving revenue growth, maintaining profitability, and ensuring operational excellence in the NCR region. Key Responsibilities: - P&L Ownership: Drive revenue growth and maintain profitability across NCR. - Sales Leadership: Develop and execute strategies to meet monthly/quarterly targets. - Operations Excellence: Oversee all studio and home service operations for quality and efficiency. - Recruitment & Team Building: Hire, train, and lead beauticians, stylists, and support teams. - Marketing & Events: Localize campaigns, plan events, and collaborate with influencers to boost visibility. - Admin & Logistics: Manage vendors, inventory, and logistics for seamless service delivery. - Performance Tracking: Monitor KPIs, prepare reports, and implement action plans for improvement. Qualifications Required: - 4-7 years of experience in city or regional management in beauty, wellness, retail, hospitality, or service industry. - Experience in startups with a proven ability to scale operations. - Flair for sales, travel, and client relationship building. - Strong leadership, analytical, and creative problem-solving skills. - Bachelor's degree required (MBA preferred). If you join Bloom Studio Wellness Pvt Ltd, you will have the opportunity to lead the growth of an AI-powered beauty & wellness brand in a high-potential region. This ownership-driven role offers a clear career growth path, competitive salary, attractive performance incentives, and the chance to work in a fast-paced, innovative startup environment. Apply Now: Send your CV to info@bloomstudio.ai with the subject line City Manager - NCR. For more information, visit www.bloomstudio.ai. Bloom Studio - Glow, Simplified.,

As a Vice President Sales, Product & Operations in the IT industry located in Kanjur Marg, Mumbai, you will play a crucial role in driving revenue growth, market expansion, product innovation, and operational excellence. **Key Responsibilities:** - Develop and execute sales strategies to achieve revenue targets and expand market share. - Lead enterprise sales and B2B business development in IT solutions, SaaS, and technology services. - Build and mentor high-performance sales teams with a strong customer focus. - Manage key account relationships, drive client acquisition and retention. - Define and oversee product roadmaps aligned with market trends and customer needs. - Drive product lifecycle management from concept to market launch. - Collaborate with engineering, R&D, and marketing teams for innovative IT product development. - Lead end-to-end operations ensuring efficiency, scalability, and service excellence. - Implement KPIs, SLAs, and process optimization frameworks. - Manage budgets, cost controls, and operational risk mitigation. - Ensure compliance with quality standards, data security protocols, and industry regulations. **Qualifications & Skills:** - Bachelor's degree in Computer Science, IT, Engineering, or Business Administration; MBA preferred. - 15+ years of leadership experience in IT industry with expertise in sales management, product development, and operations leadership. - Strong experience in SaaS, cloud solutions, enterprise software, IT services, and digital transformation. - Proven track record of revenue growth, market expansion, and operational efficiency. - Excellent leadership, strategic planning, negotiation, and communication skills. In this role, you will be responsible for driving sales leadership, product strategy, and operational excellence in the IT industry. Your expertise in IT sales, product management, and operations management will be crucial in achieving revenue targets, expanding market share, and ensuring operational efficiency.,

Inviting applications for the role of Vice President of Global Business Services/Global Capability Centres (GBS/GCC) Advisory We at Genpact are looking for someone to lead in the Vice President role in Global Business Services (GBS) & Global Capability Centres (GCC) Advisory! : Applied Advisory Location- India In this role, candidate must have ability to seamlessly blend consulting (consultative skills, tight project management) and operational (practice know-how on industry GBS/GCC processes, analytics) skills and be accountable for the results. Key relationships for this role are Applied Advisory teams, Data, Technology & AI team, Business Development Teams, Global operations teams, Internal functional teams (e.g. HR/Talent Acquisitions, Facilities & IT), Client Stakeholders Responsibilities To bring industry knowledge, world-class consulting capabilities, innovation and ground-breaking technology to our clients for Global Capability Centers and Global Business Services organisations Execute projects to deliver outcomes for clients across the lifecycle of their GBS/GCC projects - from strategy & design, build and transition, operate and transform and (in the case of BOTT models) Transfer back to the client. Contribute to the development of thought leadership and points of view, to promote the capabilities and positioning that Genpact seek to build in this market Support development of the GBS/GCC advisory practice - including identifying, attracting and developing new talent. Qualifications we seek in you! Minimum Qualifications Bachelor's with relevant year s of experience in consulting, technology or GCC operations Solid functional knowledge & experience in at least one of the following areas, Finance & Accounting, Supply Chain Management, Procurement, Human Resources Sales & Commercial Experience of working in India GCC market including one or more of: GCC strategy/ advisory Applications Portfolio Management Program/Portfolio Management Operations Excellence Business Analysis Vendor Management Prior solutioning and consulting experience Global perspective and understanding of business marketplace Project Management & Change Management Skills Ability to develop and apply creative, workable solutions to project-related issues Preferred Qualifications/ Skills Excellent communication - verbal and written Strong Presentation skills Consultative selling expertise Consulting project delivery - timeline and landmark management, Senior Partner relationship management Creative thinking/innovative attitude Strong eye for business and understanding of business issues across multiple focus sectors Ability to engage senior client management on offerings, emerging issues in focus sectors, lead project scope discussions and provide insightful recommendations across GBS/GCC lifecycle

Career Opportunities Position Center Manager- Bancassurance Band 4 Reporting to Regional Manager - Bancassurance Function Bancassurance- YBL Sales Key Responsibility Areas: Recruit, train and Supervise executives to achieve the agreed business targets and insurance sales in the defined cluster (40 and odd branches) and building a progressive partnership with the bank. Manage the discrepancies at the cluster level, provide support for ongoing issue resolution, manage initiatives deployed, providing induction and on-the-job training for Ops processes and workflows to team in order to achieve operations excellence & derive customer satisfaction. Participate in the hiring process, Counsel and Mentor performance, Conduct Fortnightly PRPs, co-create and implement recognition platforms in order to build a capable and motivated team in the Yes Bank Relationship. Anticipate training requirements for the partner and lead the development and deployment of partner training programs in order to increase the selling effectiveness of owned as well partner teams. To ensure that the system requirements are met in order to the relationship is productive and mutually beneficial and compliant with all regulatory requirements. Deploy and monitor implementation specifically Bank staff contests/R&R in order to accelerate revenue generation with the Channel. Measure of Success: CBP, Case Size, manmonths, Paid cases Initiatives deployed-Plan VS actual Customer satisfaction scores. Hiring vs. objectives Employee Satisfaction Scores Feedback from Partner Channel Partner feedback Adverse observations in Audit Scores Incremental business results (Leads / policies etc.), Spend - Budget vs. actual Desired qualifications and experience: Master of Business Administration or equivalent 5-7 years of experience in Sales, prior experience in Insurance essential with min 2 years of team handling experience. Career Opportunities Position Center Manager- Bancassurance Band 4 Reporting to Regional Manager - Bancassurance Function Bancassurance- YBL Sales Key Responsibility Areas: Recruit, train and Supervise executives to achieve the agreed business targets and insurance sales in the defined cluster (40 and odd branches) and building a progressive partnership with the bank. Manage the discrepancies at the cluster level, provide support for ongoing issue resolution, manage initiatives deployed, providing induction and on-the-job training for Ops processes and workflows to team in order to achieve operations excellence & derive customer satisfaction. Participate in the hiring process, Counsel and Mentor performance, Conduct Fortnightly PRPs, co-create and implement recognition platforms in order to build a capable and motivated team in the Yes Bank Relationship. Anticipate training requirements for the partner and lead the development and deployment of partner training programs in order to increase the selling effectiveness of owned as well partner teams. To ensure that the system requirements are met in order to the relationship is productive and mutually beneficial and compliant with all regulatory requirements. Deploy and monitor implementation specifically Bank staff contests/R&R in order to accelerate revenue generation with the Channel. Measure of Success: CBP, Case Size, manmonths, Paid cases Initiatives deployed-Plan VS actual Customer satisfaction scores. Hiring vs. objectives Employee Satisfaction Scores Feedback from Partner Channel Partner feedback Adverse observations in Audit Scores Incremental business results (Leads / policies etc.), Spend - Budget vs. actual Desired qualifications and experience: Master of Business Administration or equivalent 5-7 years of experience in Sales, prior experience in Insurance essential with min 2 years of team handling experience.

Greetings, We are seeking a Service Excellence Head for one of the renowned hospital based in Gachibowli-Hyderabad, Post : Service Excellence Head Work Experience: 6+ Years (from Aviation/Hospitality Industry) Qualification : MBA/MHA Or relevant Remunerations : Best as per industry standard Key Responsibilities: Manage the daily operations of the hospitals physical facilities, including maintenance, security, housekeeping, and utilities. Develop and implement preventive maintenance programs and ensure timely repairs. Ensure compliance with health, safety, environmental, and building regulations. Oversee facility-related budgets, contracts, and vendor relationships. Coordinate with clinical and administrative departments to support operational needs. Lead emergency preparedness, disaster management, and safety protocols. Supervise facility staff and contractors, providing training and performance management. Plan and execute facility upgrades, expansions, or renovations. Monitor energy use and sustainability initiatives. Ensure proper documentation and reporting related to facility management. For further details, please connect with me at +919220647539 Best Regards,

As a Consultant in the Banking Operations Excellence practice at Accenture, you will have the opportunity to work on challenging client problems using the latest technologies and collaborating with leading companies across industries. With 3-8 years of experience, you will be based in Gurgaon, Mumbai, or Bangalore and work as an Analyst/Consultant. Accenture Strategy and Consulting offers an inclusive and collaborative environment for outcome-oriented problem solvers like you. You will play a strategic role in shaping new business models, collaborating with clients in unconventional ways, and driving constant innovation within the Banking practice. Your responsibilities will include working closely with clients to analyze complex business problems, conducting research and analysis to identify solutions, and presenting findings to clients. You will evaluate potential solutions, drive project implementation, and ensure business readiness throughout the process. To excel in this role, you should possess strong analytical and communication skills, the ability to solve complex business problems, and cross-cultural competence to thrive in a dynamic environment. Previous experience in top consulting firms, knowledge of banking operations, and familiarity with tools like Celonis, Blueprism, and Lean Six Sigma certification are desirable. By joining Accenture, you will have the opportunity to work on transformative projects with key clients, collaborate with industry experts, and develop your skills through personalized training modules. Accenture is committed to accelerating equality and promoting responsible business practices across the organization. If you are passionate about driving change, leveraging technology, and creating sustainable value for stakeholders, Accenture offers an exciting opportunity to be part of a global team that is shaping the future of business and technology. Visit www.accenture.com to learn more about our services and culture.,

As a Field Delivery Operations Manager at our organization, you will utilize your expert subject matter knowledge to lead a team in managing staff activities, solving complex business and technical issues, and ensuring excellent customer satisfaction. Your role will have a significant impact on business unit results and organizational strategy by driving continuous improvement in service delivery processes and ensuring profitability. You will be responsible for managing onsite, bench, and walk-in repair operations across the Commercial and Consumer segments of the Print and PC business in India. Your key responsibilities will include delivering support efficiency, customer excellence, and field delivery objectives through a team of Territory Supplier Operations Managers. Mentoring and coaching will be a crucial part of your role, as you will be expected to develop and grow your team members by leveraging every opportunity to enhance their skills and capabilities. Additionally, you will act as a trusted advisor to Service Supplier Partners, manage escalations, oversee onboarding and offboarding processes, drive channel programs deployment, and ensure records management compliance. Your role will also involve engaging with Country Leadership to drive HP CSSD business goals, lead strategic service partner performance reviews, and ensure compliance audits. You will represent HP in advocating for hardware and solutions for business deals, driving services growth strategy, and executing transformation and digital initiatives to automate operations. Establishing strong relationships with GTM, partners, and customers will be essential, as you will serve as the main focal contact for channel service delivery end-to-end. You will provide timely updates on key performance indicators, initiatives, and strategic plans, while also identifying opportunities to simplify processes, drive efficiency, and contribute to business case development for HP delivery solutions. In addition to addressing and resolving service delivery issues, managing contracts, and mitigating potential risks, you will stay updated with industry trends, emerging technologies, and best practices related to service delivery management. Your ability to build and manage strong customer relationships, influence and negotiate effectively, and lead cross-cultural, cross-tower teams will be critical to your success in this role. The ideal candidate will have an Advanced University Degree or equivalent combination of education and experience, along with 15+ years of related business experience. Multi-cultural and global experience is desired, and strong talent management experience is essential. Superior communication skills, crisis and conflict management abilities, and a strong sense of cultural sensitivity are also required for this position. This is a full-time role reporting to the Senior Manager level, and the hiring manager for this position is Kee Jen Wong. If you are looking for a challenging opportunity to lead field delivery operations, drive continuous improvement, and contribute to the growth of the organization, we encourage you to apply for this position.,

As a Field Delivery Operations Manager at HP, you will be responsible for leading a team in a large multi-department area(s) with a significant impact on business unit results and organizational strategy. Your role involves managing staff activities to solve complex business and technical issues within established policies. You will act as a key advisor to Service Delivery Partners and HP senior leadership, contributing to the development of overall policies and long-term goals of the organization. Your primary focus will be on ensuring excellent customer satisfaction, driving continuous improvement in service delivery processes, and ensuring profitability. You will manage the activities of non-exempt/exempt individual contributors and/or MG1s, recruiting and supporting the development of direct staff members. Your responsibilities will include: - Managing Onsite, bench, and Walk-in repair operations across the Commercial and Consumer segment of Print and PC business - Mentoring and coaching team members, fostering internal and external activities, and contributing to the personal growth of individuals - Acting as a trusted advisor to Service Supplier Partners, overseeing onboarding/offboarding & renewals, and driving channel programs deployment - Engaging with Country Leadership to represent CS, driving HP CSSD business goals and initiatives for successful implementation - Establishing strong relationships with GTM, partners & customers, providing timely updates on key performance indicators, initiatives, and strategic plans - Identifying opportunities to simplify, automate, and drive efficiency through cross org, contributing to compelling business case development - Addressing and resolving service delivery issues, including supplier and customer escalations, and assisting as the technical consultant for Power Services Partners - Collaborating with global, channel sales, and legal teams to draft & service delivery agreements, ensuring compliance with obligations and managing renewals and amendments - Identifying and mitigating potential risks, developing contingency plans and proactive measures to ensure business continuity - Staying updated with industry trends, emerging technologies, and best practices related to service delivery management Qualifications: - Advanced University Degree or equivalent combination of education and experience - 15+ years of related business experience - Multi-cultural and global experience desired Key Skills: - Ability to build & manage strong customer relationships at the executive level - Superior influence & negotiation skills - Strong communication skills: verbal & written with the capability to represent HP at external customer & industry events - Crisis & conflict management skills - Strong talent management experience, coaching & mentoring experts & specialists in Field and Channel Operations If you are looking for a challenging role where you can make a significant impact on business operations and drive service delivery excellence, this position could be the perfect fit for you. Join HP as a Field Delivery Operations Manager and be a part of a dynamic team dedicated to continuous improvement and customer satisfaction.,

As the Regional Head - Design at Livspace, you will be leading a team of 6 to 8 highly motivated General Managers (Design) & Territory Managers (Design), overseeing around 200-250 individuals within their respective cohorts. Your primary responsibilities will include driving overall revenue and growth in the region, establishing high-performing teams for sustainable business operations, managing the complete P&L, and executing the AOP plan for the region. Your role will involve taking ownership of project deliveries, specifically the Design Closure of Livspace Catalogue products such as Kitchen, Wardrobe, Storages, Furniture, and Decor, as well as essential home improvement services across the region. You will be tasked with ensuring a seamless customer experience by enhancing predictability and efficiency in project deliveries with a stringent focus on quality standards. Leading, motivating, training, and managing Managers, Designers, and Livspace Partners on a daily basis will be crucial to your success. You will drive initiatives for revenue growth, team performance enhancement, and overall people growth within your region. Additionally, you will be responsible for designing and implementing new processes or re-engineering existing ones at the city/central level to boost productivity and readiness for exponential growth. Your role will also involve establishing governance mechanisms to ensure process compliance at the city level, fostering continuous improvement across all verticals. By providing leadership in best practices, you will strive to enhance the consistency, predictability, and efficiency of the team's project delivery capability. Collaboration with cross-functional teams, such as Sales, Last Mile Operations, and Central teams, will be essential to ensure seamless project deliveries. **Job Requirement** **Minimum Skills/Qualifications:** - Graduate or MBA from IITs/Tier 1 B Schools with a specialization in Operations or Operational Research. - 8 to 10 years of overall experience with a minimum of 3 years in leadership positions (City/Regional/Central Head) within MNCs or unicorn startups. - Preferred experience in the Interiors Industry, Project Management Consulting, Operations, or E-Commerce domain. - Strong Leadership and People Management skills with a history of direct team reporting in previous roles. **Additional Skills:** - Exceptional attention to detail and strong written and oral communication skills to effectively convey business requirements. - Proficiency in multitasking and managing complex operational structures. - Structured thought process and analytical ability to thrive in a fast-paced startup environment. - High level of ownership and commitment towards achieving targets. - Demonstrated expertise in operations processes, customer experience enhancement, and implementing measurement systems for complex situations. - Strategic thinking coupled with methodical execution and a drive for continuous improvement. - Strong interpersonal and leadership skills to influence business partners and drive change effectively. - Proficiency in analytics and decision-making based on data insights. By joining Livspace as Regional Head - Design, you will have the opportunity to lead a dynamic team, drive business growth, and contribute to redefining industry standards in the home interiors and renovation space.,

Career Opportunities Position Center Manager- Bancassurance Band 4 Reporting to Regional Manager - Bancassurance Function Bancassurance- YBL Sales Key Responsibility Areas: Recruit, train and Supervise executives to achieve the agreed business targets and insurance sales in the defined cluster (40 and odd branches) and building a progressive partnership with the bank. Manage the discrepancies at the cluster level, provide support for ongoing issue resolution, manage initiatives deployed, providing induction and on-the-job training for Ops processes and workflows to team in order to achieve operations excellence & derive customer satisfaction. Participate in the hiring process, Counsel and Mentor performance, Conduct Fortnightly PRPs, co-create and implement recognition platforms in order to build a capable and motivated team in the Yes Bank Relationship. Anticipate training requirements for the partner and lead the development and deployment of partner training programs in order to increase the selling effectiveness of owned as well partner teams. To ensure that the system requirements are met in order to the relationship is productive and mutually beneficial and compliant with all regulatory requirements. Deploy and monitor implementation specifically Bank staff contests/R&R in order to accelerate revenue generation with the Channel. Measure of Success: CBP, Case Size, manmonths, Paid cases Initiatives deployed-Plan VS actual Customer satisfaction scores. Hiring vs. objectives Employee Satisfaction Scores Feedback from Partner Channel Partner feedback Adverse observations in Audit Scores Incremental business results (Leads / policies etc.), Spend - Budget vs. actual Desired qualifications and experience: Master of Business Administration or equivalent 5-7 years of experience in Sales, prior experience in Insurance essential with min 2 years of team handling experience. Career Opportunities Position Center Manager- Bancassurance Band 4 Reporting to Regional Manager - Bancassurance Function Bancassurance- YBL Sales Key Responsibility Areas: Recruit, train and Supervise executives to achieve the agreed business targets and insurance sales in the defined cluster (40 and odd branches) and building a progressive partnership with the bank. Manage the discrepancies at the cluster level, provide support for ongoing issue resolution, manage initiatives deployed, providing induction and on-the-job training for Ops processes and workflows to team in order to achieve operations excellence & derive customer satisfaction. Participate in the hiring process, Counsel and Mentor performance, Conduct Fortnightly PRPs, co-create and implement recognition platforms in order to build a capable and motivated team in the Yes Bank Relationship. Anticipate training requirements for the partner and lead the development and deployment of partner training programs in order to increase the selling effectiveness of owned as well partner teams. To ensure that the system requirements are met in order to the relationship is productive and mutually beneficial and compliant with all regulatory requirements. Deploy and monitor implementation specifically Bank staff contests/R&R in order to accelerate revenue generation with the Channel. Measure of Success: CBP, Case Size, manmonths, Paid cases Initiatives deployed-Plan VS actual Customer satisfaction scores. Hiring vs. objectives Employee Satisfaction Scores Feedback from Partner Channel Partner feedback Adverse observations in Audit Scores Incremental business results (Leads / policies etc.), Spend - Budget vs. actual Desired qualifications and experience: Master of Business Administration or equivalent 5-7 years of experience in Sales, prior experience in Insurance essential with min 2 years of team handling experience.

As a proactive and self-directed professional with a proven track record in achieving Sourcing and Operations Excellence in fast-paced project environments, you have successfully managed and driven procurement schedules, quality initiatives, inventory, Port Operation and logistics plans, and process change initiatives. In your current role at Western Diamond Cement Limited, you have played a key role in assisting the company to achieve year-on-year improvements and savings within its operating plan. With experience in managing large annual spends up to USD 10 Million, you excel in strategy development, deployment, and planning while maintaining a balance between central strategy and regional customization. Your passion for delivering outstanding customer service, both individually and as part of a team, is evident in your dedication to driving profitability through strategic growth, employee training, and quality enhancement.,

At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. As part of our EY GDS, Finance Consulting Team, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Our Finance practice is growing, as our clients focus on building resilience into their operations and services in the now, next, and beyond. To meet this need, we are looking for talented and ambitious individuals at Senior Consultant level who are interested in this dynamic growth area and who want to contribute to our continued, sustained growth agenda and purpose of Building a Better Working World. We are seeking an experienced Consultant to join our Business Consulting Finance team, specializing in Finance Transformation, Process Automation, Digital Transformation, High Radius Implementation, and Operations Excellence, projects. As a Senior Consultant, you will be responsible for owning and executing consulting projects to EY clients worldwide. We are looking for candidates with educational background from premier institutes. This job profile will offer an individual to help clients transform their Finance function with the help of leading tools in Finance space, specifically High Radius for this role. You will be in client facing role and will work closely with cross-functional teams, including product owners, developers, and testers, across different time zones to ensure successful collaboration and product delivery. The ideal candidate should have a strong background in High Radius implementations, excellent communication skills, and the ability to work effectively with global teams. Functional Areas - Finance & Accounting, Order to Cash Key responsibilities: - As a Senior Consultant you will be responsible to carry out end-to-end client implementation of HighRadius Receivables applications projects across the globe in an individual capacity. - It is a hybrid of technical and functional aspects of implementing application software - Run and execute the project through the various phases of project life cycle including Design, Build, Testing, cutover, Go-live and hyper care. - Closely collaborate with functional leads, technical teams, product management & QA to rapidly deploy and enterprise-grade solution. - Create and maintain product and operational related issues log, reporting on status as required by program structure. - Be the client expert, understand their business functions and processes, communicate their needs to product teams. - Help to build and improve the implementation, training methodologies and the tools needed future implementations. - Willing to work as per US / Europe/APAC time zones - Coach and mentor, the team - Enable the team to become self-organizing and encourage collaboration and creativity across different time zones. - Proactively address any issues that may arise due to time zone differences to ensure seamless communication and collaboration. - Foster an environment of continuous improvement by facilitating retrospectives and implementing actions to address improvement opportunities globally. - Stay up to date with industry trends, best practices, and emerging technologies Desired Skills: - MBA or bachelor's degree in Business, Accounting, Computer Science/Information Technology, Engineering (Computer/Telecommunication), Commerce, or equivalent is required. - Demonstrated expertise in HighRadius implementations - Finance Transformation with expertise in Order to Cash process and High Radius Implementations - Strong Finance technical skills - Prior industry/consulting experience preferred - Experience in Finance process design and process improvement within the Finance function is required - Strong analytical, problem-solving, and negotiation skills are necessary - Excellent verbal and written communication skills, including the ability to effectively communicate with various stakeholders at different levels of the organization, are required - Experience working with distributed teams across different time zones - Familiarity with tools and techniques for facilitating remote collaboration and communication - Ability to work effectively in a fast-paced and dynamic environment - Your track record should demonstrate delivering business value through technology and the ability to communicate strategic technical concepts at an executive level EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.,

As the Manager - PMO, GBS Commercial at AB InBev GCC in Bangalore, you will be responsible for optimizing, standardizing, process reengineering, and automation of Business Processes through data, technology, and analytics across operations streams. You will lead multiple high-impact projects with stakeholders across different zones and geographies, impacting a team strength of 150 members. Collaborating with senior leadership and business units, you will drive Operations Excellence initiatives, facilitate process health evaluation, and identify process improvements. Your key tasks and accountabilities will include driving continuous improvement in data quality management processes and data integrity, working with cross-functional stakeholders to define requirements and develop insights around relevant Operational & People KPIs, and identifying and eliminating process and technology wastes. You will be involved in preparing business cases to evaluate in-house and external vendor capabilities, driving global solutions and process improvements initiatives, and executing change management in process and technology initiatives. Additionally, you will be responsible for coaching teams on Process, Technology, and Analytics, leading data projects end-to-end to optimize processes, and working on key analytical models. You will collaborate with Zone & Global Solution Project Leaders, Zone & Global Directors for Financial operations, Global Solution Architects & Technology Managers, and other key internal stakeholders to ensure successful project delivery and process optimization. The ideal candidate for this role should possess a Master's Degree or equivalent, have the ability to think creatively while identifying new insights, and be adaptable to changing organizational needs. Technical skills required include proficiency in working with analytics, relational databases, and business analytics tools, advanced proficiency in Microsoft Excel and PowerPoint presentations, intermediate knowledge of Power BI, and a passion for the beer industry. If you are ready to join a team that dreams as big as you do and contribute towards creating a future with more cheers, we invite you to apply for the Manager - PMO, GBS Commercial position at AB InBev GCC.,

This role ensures process integrity, policy adherence, operational audits, and continuous improvement across distribution centres and hub operations, with a strong focus on last-mile delivery performance. The ideal candidate will drive operational discipline and excellence by monitoring compliance, conducting audits, performing root cause analysis, and delivering insights to improve processes across the last-mile logistics chain. Key Responsibilities: SOP Monitoring: Ensure SOP adherence across branches and hub operations, covering shipment handling, cash (COD) management, DA (Delivery Associate) compliance, last-mile delivery execution, and operational security. Conduct periodic checks of processes and documentation including branch checklists, cash records, shipment reconciliation, RTO, aging reports, and SLP adherence. Root Cause Analysis: Investigate operational lapses such as delayed deliveries, cash discrepancies, and non-compliance in last-mile delivery and hub workflows; coordinate with Area Managers and Branch Incharges for resolution and closure. Process Documentation: Maintain centralized documentation for policies, process changes, compliance formats, and corrective actions related to hub operations and last-mile delivery. MIS & Reporting: Prepare daily/weekly/monthly compliance scorecards and audit reports with detailed insights into branch, hub, and last-mile delivery performance, highlighting gaps, red flags, and improvement areas. Training & Communication: Assist in rolling out SOPs, process updates, and policy changes through structured training to field teams involved in hub and delivery operations. Qualifications & Skills: Graduate in any discipline (logistics/supply chain preferred) 1-5 years of experience in compliance, audit, or operations excellence, preferably in logistics, hub operations, last-mile delivery, supply chain, or e-commerce sector. Familiarity with field operations and distribution center processes. Strong analytical, investigative, and documentation skills. Proficient in MS Excel, Google Sheets, PowerPoint, and basic data visualization tools. Working knowledge of logistics SOPs and cash compliance frameworks preferred. Ability to manage multi-location operations and handle data at scale. Work experience with companies like Amazon, Flipkart, Meesho will be an added advantage

The Partner Operations Manager position based in Gurgaon/Mumbai requires a minimum of 4+ years of experience and immediate availability. You will be responsible for managing Partner-facing licensing solutions and serving as a subject matter expert in Volume Licensing concepts and processes. Your primary role will involve providing transactional support to Partner Field sellers and their customers, ensuring timely and high-quality deliverables for our Partners. Fluency in English is essential for effective communication with Partners and internal stakeholders. You will directly interact with Partners to facilitate smooth transactional and Partner service activities. This is a hybrid position, requiring on-site presence for a minimum of 3 days per week. To be considered for this role, you should have a Bachelor's degree in business, Operations, Finance, or a related field, along with experience in operations, program management, or process management. A minimum of 4 years of experience in contracting & order management, pipeline management, and billing execution is required, with a focus on financial accuracy, compliance, and risk management. Additionally, you should have expertise in contract validation, credit approval, billing management, Partner service, stakeholder engagement, process optimization, and operations excellence. Data-driven decision-making skills using KPIs to monitor performance and act as a trusted advisor to both internal and external Partners are crucial. Preferred qualifications include 2+ years of experience in Partner service operations, managing escalations, improving service metrics, and implementing process improvements. Experience with Business Value deal constructions, licensing concepts, and providing direct support for Volume Licensing sales and support lifecycle is advantageous. As a Partner Operations Manager, your responsibilities will include managing contracting and order management processes, deal validation, pipeline management, billing execution, credit approval management, and overseeing Partner service operations. You will serve as the primary point of contact for operational Partner service inquiries, monitor service metrics, handle escalations, and collaborate with other departments to resolve Partner issues. You will also be involved in driving operations excellence through optimization and process improvements, providing efficient and scalable operational solutions, and acting as a trusted advisor for Partners and internal clients. Generating reports on Partner service metrics and activity for senior leader consumption and overseeing Go to Market activities for both Teams + Teams driven Copilot MAU will be part of your role.,

The role of developing, evaluating, and directing the consistent implementation of QatarEnergy LNG Operations Excellence (OE) programs and the Process Safety Program (PSP) at QatarEnergy LNG is crucial for ensuring sustainability and continuous improvement across all Company assets. Key Accountabilities - I - Ensure the consistent implementation of the Process Safety Program (PSP) framework and scope through collaboration with Asset managers. - Lead a multidisciplinary team in developing QatarEnergy LNG Barrier Management processes to establish industrial best practices within the Company. - Work closely with key stakeholders to plan, organize, coordinate, and effectively implement QatarEnergy LNG Barrier Management processes. - Develop and implement the Mitigate Volume Threats (MVT) process across all assets, enhancing opportunities for integration with other risk and reliability processes. - Provide technical expertise within the Operations Group for advice on complex issues with significant business impact. - Direct the development of quality assurance and project planning measures for assigned projects to ensure proper implementation considering critical quality standards. Key Accountabilities - II - Develop and sustain all OE-related programs/initiatives by incorporating essential control measures, including PSP audit programs, feedback systems, KPI tracking, and behaviour and cultural change programs. - Advise on establishing OE-related KPI targets for the Operations Group. - Provide guidance on OE-related technical competency and develop structured training programs. - Develop and evaluate Operations Group level procedures, OE procedures, manuals, training materials, and assessment practices. - Act as the business owner for all OE-related IT tools to support the Company's objective of leading in the industry. Qualifications - Bachelor's degree in an Engineering Discipline. Knowledge And/or Experience - I - 11 years of experience in the oil and gas industry with a solid understanding of Operations Excellence functions. - Advanced knowledge and experience in deploying OE initiatives. - Demonstrated ability to lead multidisciplinary teams in implementing Operations Group strategies sustainably. - Ability to drive change behaviors within Operations teams by introducing new programs, concepts, and best practices with alignment and support from Management.,

Qualcomm India Private Limited is seeking a Buyer to manage purchase orders and day-to-day procurement activities efficiently. In this role, you will be responsible for ensuring timely delivery of materials and parts needed by internal stakeholders. You will also be managing supplier relationships, negotiating costs, and ensuring promise dates are met. Additionally, you will review requisitions or MRPs to anticipate supply and demand requirements and work across teams to execute purchase orders and address any issues that may arise. To be considered for this position, you should have an Associate's degree or a High School Diploma or Equivalent with at least 1 year of experience in buyer, procurement, supply chain, or a related field. You will be supporting Global Procurement Operations and should have a good understanding of the REQ to PO process in the Oracle Platform. Experience with invoice resolution process and working with cross-functional teams like AP, IT, Sourcing, and Contracts will be beneficial. Your role will involve collaborating with others in the procurement function to identify opportunities for continuous improvement and business enhancements. The ideal candidate will be a graduate with 5 to 8 years of experience, preferably in US-based MNCs. You should possess strong skills in Vendor Negotiations, Tactical Sourcing, and Contract Management, along with hands-on experience with the Oracle Platform. Excellent written and verbal communication skills are essential, and you should be flexible to work in shifts. Being innovative, self-motivated, and having the ability to drive process improvements will be key to success in this role. You should also be a team player, actively contribute to the team, and demonstrate strong problem-solving abilities. Qualcomm is an equal opportunity employer and is committed to providing accessible processes for individuals with disabilities. If you require accommodations during the application/hiring process, please contact disability-accommodations@qualcomm.com. Please note that Qualcomm expects its employees to comply with all applicable policies and procedures, including those regarding the protection of confidential information. If you are looking to join Qualcomm as a Buyer and meet the requirements mentioned above, we encourage you to apply for this exciting opportunity.,

Lead end-to-end delivery for Autonomous Mobile Robots: procurement, production, quality, installation, after-sales. Drive P&L, cost, customer success. 15+ yrs in robotics/automation. Lean/Six Sigma preferred. chetan@swonline.in

As an Associate in Operations Transformation at PwC's Product Development & Manufacturing (PD&M) team in Bangalore, India, you will be part of the Advisory Line of Service focusing on Management Consulting. Your role involves partnering with clients from various industries to tackle critical business challenges and drive transformation in product design, engineering, and manufacturing processes. Your responsibilities will include working on Strategy & Operations, Digital Manufacturing, Digital Engineering, and Connected Products & Solutions (CP&S) to deliver impactful advisory and implementation services. Specifically, you will be expected to possess knowledge and experience in several key areas such as Manufacturing Strategy & Operations, Operations Excellence, Maintenance & Reliability, Manufacturing Quality, Contract Manufacturing Strategy, M&A Integration & Separation, Network Optimization, and Project Management. To excel in this role, you should have a Bachelor's Degree from a Tier 1 college, with an MBA in Operations being preferred. Additionally, you are required to have 2-5 years of relevant work experience that aligns with the necessary knowledge and skills. Your ability to demonstrate strong problem-solving skills, analytical thinking, communication, presentation skills, and collaboration will be crucial for success in this position. Your role will involve analyzing client needs, developing operational strategies, and providing guidance to help clients enhance efficiency, reduce costs, and increase responsiveness in their supply chain operations. You will work closely with clients to identify areas for improvement, develop strategies, and provide guidance on technology and data analytics to create a connected and agile supply chain network. Travel to client locations may be required based on project requirements. You will collaborate with team members, stakeholders, and leadership to deliver engagements, support project management, and produce high-quality deliverables. Your ability to build and maintain collaborative relationships, manage timelines, and ensure successful project execution will be key to your success in this role. In summary, as an Associate in Operations Transformation at PwC's PD&M team, you will play a vital role in driving operational efficiency, enhancing supply chain operations, and delivering impactful solutions to clients across diverse industries.,

As a professional responsible for the Protection and Annuity business targets within a defined cluster and maintaining a collaborative partnership with the bank, your key responsibilities will include recruiting, training, and supervising executives to meet the agreed objectives. You will be expected to manage discrepancies at the cluster level, provide support for issue resolution, and oversee the implementation of various initiatives to enhance operational efficiency and ensure customer satisfaction. Additionally, your role will involve active participation in the hiring process, mentoring team performance, and implementing recognition platforms to foster a skilled and motivated workforce within Yes Bank Relationship. Anticipating training needs for partners and leading the development of training programs will be crucial to enhancing the selling effectiveness of both your team and partner teams in the areas of Annuity and Protection products. Compliance with regulatory requirements and ensuring productive and mutually beneficial relationships with partners will also be a key aspect of your responsibilities. Furthermore, you will be required to deploy and monitor the implementation of bank staff contests and recognition programs to drive revenue generation through the channel. Success in this role will be measured by factors such as new business acquisition, case size, paid business metrics, effectiveness of initiatives deployed compared to planned objectives, customer satisfaction scores, hiring outcomes versus targets, employee satisfaction scores, channel partner feedback, audit scores, incremental business results, and budget adherence. Your ability to effectively lead and manage the Protection and Annuity business within the defined cluster, while fostering strong partnerships and ensuring operational excellence, will be instrumental in driving success and achieving key performance indicators in line with the organization's objectives.,

Clean Harbors Inc. is a NYSE-listed US-based $5.2 billion company founded in 1980 near Boston by Mr. Alan S. McKim, the current Chairman and CEO. With a dedicated workforce of 18,000 employees and over 450 service locations across the U.S., Canada, and Mexico, Clean Harbors provides premier environmental, energy, and industrial services to more than 300,000 customers. The company has been actively involved in addressing major emergency response events in North America, such as the BP Oil Spill, anthrax attacks, avian flu outbreak, and natural disasters like hurricanes and oil pipeline breaks. Clean Harbors India serves as the Global Capability Center (GCC) supporting the parent company with cutting-edge IT solutions and production support. The employees at GCC work collaboratively with global teams to provide 24x7 support in functions like Finance, HR, Procurement, IT, and Operations. The company's vision is to be recognized as the premier provider of environmental and industrial services. Position: Customer Success Assistant Manager Location: Pune Experience: 6+ Years Work Timings: Rotational Shifts (Office-based with global working windows) Job Overview: The Customer Success Assistant Manager will lead and oversee inbound service and sales teams across voice, email, and chat channels. The role requires managing cross-functional teams, driving customer satisfaction, and achieving sales objectives through effective coaching, strategy, and process optimization. The ideal candidate will ensure outstanding customer service while meeting sales targets in a multichannel environment. Key Responsibilities: - Lead, motivate, and develop a team of customer service and sales agents. - Ensure exceptional service delivery across all channels. - Drive sales performance through coaching and enablement. - Optimize customer experience across communication channels. - Monitor team performance metrics and provide insights. - Conduct ongoing training and provide feedback for improvement. - Manage complex customer issues and escalations. - Implement improvements in workflows and systems. - Collaborate with other departments to align strategies and improve customer experience. - Focus on customer retention and relationship enhancement. Qualifications & Skills: - 6+ years of people management experience in Sales or Customer Success field. - Experience with cross-functional global teams. - Quality-oriented with process improvement mindset. - Business-related degree. - Strong leadership, communication, and analytical skills. - Proficiency in MS Word, Excel, and PowerPoint. - Ability to work on multiple projects simultaneously and deliver through teams.,

Role & responsibilities: Prepare and maintain the Order Allocation Summary to support optimal allocation decisions. Create and update Inventory Aging reports to track stock ageing and identify slow-moving items. Develop Free Inventory Files for visibility of unallocated stocks for business teams. Generate Distributor Order Visibility Reports to enhance order planning and fulfilment efficiency. Prepare and share inputs for Stock Summary reports to relevant stakeholders. Create input files required for running tools that optimize order allocation. Consolidate and prepare Stocks and Sales Performance Reports at SKU, category, and distributor levels. Develop Forecast Accuracy Reports , comparing actuals vs forecast to improve demand planning. Prepare and maintain Cross Sourcing Matrices to support sourcing flexibility and allocation decisions. Required Skills & Qualifications: Graduate/Postgraduate in Commerce, Science, Statistics, Engineering, or related disciplines. 2-4 years of experience in reporting, MIS, or data analysis roles, preferably in supply chain, sales operations, or commercial functions. Advanced Excel skills including pivot tables, complex formulas, lookups, data validation, conditional formatting, and dashboarding. Experience in creating structured reports with accuracy and timeliness. Strong understanding of inventory management concepts is preferred. Ability to handle large datasets efficiently and perform data consolidation from multiple sources. Excellent attention to detail, problem-solving attitude, and logical thinking. Good communication skills to coordinate inputs and explain reports to stakeholders. Preferred Skills: Exposure to Power Query, Power Pivot, VBA Macros, or Power BI for automation and visual reporting. Experience in supply chain analytics, inventory optimization, or order allocation processes. Office Location - Yelahanka, Bangalore

Job Description : - To use Six Sigma, LEAN, innovation and strategic planning tools and methodologies to drive business process excellence and deliver business results. - To ensure operational excellence through adherence to designed processes + process audits - To oversee + ensure the delivery of process improvement projects with the objective of productivity and/or quality enhancement with lean methodology. - To ensure high levels of data quality via analysis, review + action planning together with the business unit - To drive process improvement, process re-engineering + support the implementation of changed processes to improve the quality + productivity of operational processes + systems. - To support the analysis of operational procedures, assisting with documenting + producing solutions - To apply project management in compliance with lean methodologies to ensure controlled + structured implementations, as well as assisting in planning + execution of project tasks - To strive for productivity increases through automation + optimization of operational processes to ensure better quality + customer satisfaction in alignment with corporate strategy. - To find solutions + seek opportunities for the organization that will further operational + strategic goals.

Qualcomm India Private Limited is seeking a talented individual to join their Operations Group as a Buyer. In this role, you will be responsible for placing, tracking, and managing purchase orders to support the fulfillment of materials and parts for internal stakeholders. Your duties will include managing supplier relationships, negotiating costs, ensuring promise dates are met, and reviewing requisitions to anticipate supply and demand requirements. Collaboration with cross-functional teams to execute purchase orders and address any issues will be essential. To be considered for this position, you must have at least an Associate's degree or a High School Diploma with 1+ year of buyer, procurement, or supply chain experience. The ideal candidate will have a good understanding of the REQ to PO process in the Oracle Platform, hands-on experience with invoice resolution, and the ability to work with various teams to resolve issues and drive continuous improvement. As a Buyer at Qualcomm, you will support Global Procurement Operations, interface between suppliers and relevant departments, and build and maintain relationships with global customers. Strong negotiation skills, experience with vendor management, and the ability to drive process improvements are key requirements for this role. Qualifications for this position include a minimum of 5 years and up to 8 years of experience in a similar profile, preferably in US-based MNCs. You should have a good grasp of vendor negotiations, tactical sourcing, and contract management, as well as experience working with the Oracle Platform. Excellent written and verbal communication skills, flexibility to work in shifts, and a proactive and innovative mindset are essential qualities we are looking for in candidates. If you are an analytical, numerically astute individual with strong problem-solving abilities, effective time management skills, and a commitment to team development, we encourage you to apply for this position. Qualcomm is an equal opportunity employer and is committed to providing reasonable accommodations for individuals with disabilities during the hiring process. Join Qualcomm and be part of a dynamic team dedicated to excellence in operations and continuous improvement. Apply now to take the next step in your career!,

Maersk is a global leader in integrated logistics and has been an industry pioneer for over a century. Through innovation and transformation, we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence. At Maersk, we believe in the power of diversity, collaboration, and continuous learning, and we work hard to ensure that the people in our organization reflect and understand the customers we exist to serve. With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics. Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's sail towards a brighter, more sustainable future with Maersk. The Global Project Manager - Ocean Contract Management role offers a fantastic opportunity to be a key part of a global transformation team. You will play a pivotal role in driving Procurement Process Excellence, Practices Standardization, and Digital Transformation across regions. Collaborating with a global team, you will deliver best-in-class solutions, with an emphasis on effective communication, change management, continuous improvement, and supporting our Ocean Procurement strategy. You will navigate a diverse internal and external stakeholder landscape, becoming an integral part of the wider Global-Regional-Local Community, where strategic coordination and business transformation occur. In this role, you will work closely with teams in the Global Ocean Procurement function, Global Process Lead (GPL) organization, Procurement Platform organization, Regional Procurement teams, and Regional Contract Management teams within a highly dynamic, geopolitically sensitive, and complex function. **Key Requirements:** - Total Experience: 10+ years. - Proven experience in leading transformation and change management projects at a global and regional scale. - Project Management, Process Excellence, Digital Transformation, Procurement Background, & Operational Excellence: 3-5 years. - Education: Bachelor's degree in business management or engineering. Good to have additional education background of International Business, Foreign Trade, Procurement, Supply Chain Management (SCM), or Project Management. - Industry Preference: FMCG, Oil & Gas (O&G), or Consultancy. - Tools & Technologies: MS Project, Asana, Advanced Excel, Procurement Platforms, Contract Life Cycle Management Systems, Tender Management. **Candidate Must-Have Qualifications:** - Leading Project Management Expertise. - Change Management Expertise. - Stakeholder Management Skills. - Collaboration & Influencing without Authority. - Procurement functional background and expertise. - Effective Communication Skills. **Nice-to-Have Qualifications:** - Financial background (Budgeting, Cost Modeling). - Supplier Experience, Operations Excellence background. - Performance Management Mindset. - Transformation and Digital Mindset. **Key Responsibilities:** - Transformation Leadership: Lead the Ocean Procurement Excellence transformation agenda across regions. - Supplier Experience Excellence: Ensure consistent priorities and approach for onboarding suppliers to new digital solutions and processes. - Effective Communication: Drive global and regional transformation programs, providing clear and effective communication to both internal and external stakeholders. - Operational Excellence: Deploy procurement process and performance standards to drive operational excellence and best practices in strategic categories. - Change Management: Lead the change management journey in collaboration with regional procurement management teams. - Governance: Enable adherence to process standards, governance models, and guidelines across regions. - Performance Management: Establish a performance management system to track and deliver transformation targets. - Stakeholder Engagement: Build strong engagement models to manage global and regional complexities and achieve standardization objectives. - Business Value: Liaise with regional Procurement and Finance teams to validate the business value of the standardization agenda and manage exceptions. - Digitalization: Collaborate with Procurement Platform experts to provide input on automation and digitalization priorities. - Process Excellence: Foster a process excellence mindset to support long-term standardization and transformation initiatives. - Best Practices: Share and implement best practices across regions and procurement teams.,