Our team focuses on order to cash lifecycle for Microsoft products and services. We manage pre-sales processes through pipeline management, ensuring successful close to secure revenue while optimizing deal management processes in partnership with the field.

• Bachelor's Degree in Business, Operations, Finance or related field and 4+ years work experience in program management, process management, process improvement
• Must have verbal & written business proficiency in English.
  Preferred Qualifications
• Good understanding of licensing models
• Good understanding of sales excellence process
• Ability to understand data models, trend analysis
• Strong focus on tactical action and strategic thinking with commitment to identifying opportunities for improvement, working with little supervision, and driving consensus
• Strong prioritization skills and proven problem-solving abilities to manage uncertainties while handling multiple priorities, particularly when confronted with time-sensitive issues that require collaborative evaluation and resolution across team boundaries
• Excellent presentation skills and ability to engage senior leaders
• Strong work ethic with the ability to multi-task and prioritize
• Passion for technology, innovation, and leading change – a growth mindset is essential
• Process and project management skills and experience

• Serve as a trusted advisor for deal management in assigned markets
• Stakeholder management:

• Develop impactful relationships with Sales, Operations & other business stakeholders to deliver a best in class deal management experience to maximize revenue booked

• Collaborate with field/ subsidiary sales & licensing stakeholders on pipeline management, which includes creating and managing workback plans, track deal statuses and arrivals

• Communicate skillfully to align expectations with field/ subsidiary sales & licensing stakeholders when it comes to critical deals (especially at month/quarter end)

• Provide accurate deal and order volume forecasts

• Partner with relevant teams to ensure adequate credit capacity to support the deal pipeline

• Maintain deep understanding of current business processes, policies and tools that impact deal velocity and leverage internal relationships to de-risk complex and transformational deals

• Understanding and applying policies and program knowledge to deal consultancy, as well as act as the escalation point for order processing and policy/program related issues

• Systematically identify and analyze causal links in complex patterns or ambiguous data to understand implications of customer/partner issues and required solutions

• Anticipate and action on changing conditions, identify new risks and issues and report on key issues/trends to drive process and productivity initiatives