SUMMARY
This is a remote position.
Want to play a key role in keeping operations seamless at one of Australia’s fastest-growing education companies? To ensure that students always have the right resources, schedules run smoothly, and queries are resolved quickly? To work at the heart of a fast-scaling team where operational excellence drives both the student learning experience and the success of our departments? At Contour, we are looking for a proactive and detail-oriented Operations Coordinator to streamline critical processes and partner with department leaders to ensure projects are delivered on time and to a high standard. This role is perfect for someone who thrives on organization, loves solving problems, and wants their work to directly influence not only how thousands of students learn, but also how our teams scale effectively. You won’t just be keeping day-to-day operations moving; you’ll be a key support to leaders across multiple departments, helping them coordinate initiatives, track progress, and remove blockers so projects hit deadlines and deliver impact.
Who We Are
Contour Education is reshaping what great education looks like at scale. Founded in 2020, we have grown from a handful of students to 8,000+ students and 320+ team members in just a few years, and we are only getting started. We provide an ecosystem of support: weekly small-group tutoring sessions at our campuses, 1:1 personal support, and a comprehensive online learning portal packed with resources, practice material, and workshops. Our students consistently achieve exceptional results in school assessments, selective entry exams, and university preparation. Behind the scenes, we run on lean operations, AI-driven automation, and modern tech systems. That is how we have been able to scale so quickly while maintaining a premium learning experience for every student. We have been recognized three years in a row as one of the Australian Financial Review’s Fastest Growing Startups, but growth is not our endgame. Our vision is bigger: to build the most effective education platform in Australia, combining human teaching with technology, and to empower every student to achieve their potential.
What You’ll Do
As an Operations Coordinator, you will oversee the systems, workflows, and communications that keep Contour’s student operations running smoothly. That means:
- Supporting the management of core operational systems and processes.
- Ensuring resources, schedules, and workflows are accurate and up to date.
- Monitoring, prioritizing, and resolving operational tickets quickly.
- Communicating updates and changes to relevant teams to maintain alignment.
- Researching and scoping operational projects with clear objectives and action plans.
- Coordinating across teams to ensure alignment, progress, and timely completion of tasks.
- Responding promptly and professionally to student queries and issues.
- Managing your own tasks while adapting to shifting priorities and timelines.
Why Join Us?
Because you believe operational excellence is just as important as great teaching. At Contour, you will be at the heart of the student experience, keeping things seamless so learning can happen without roadblocks. We are not a risky startup with no traction, but we are not a slow-moving corporation either. We sit in that rare middle ground: fast growth, stable model, and an ambitious roadmap. You can make a visible impact here quickly. This is a high-impact role where your organizational skills, communication abilities, and attention to detail will directly influence how efficiently our students learn and how effectively our teams collaborate.
Requirements
Must-Haves
- A bachelor’s degree in any field
- 1 2 years of experience in Operations Management
- Strong organizational skills with the ability to manage multiple tasks simultaneously
- Excellent written and verbal communication skills
- Proficiency with digital tools and platforms
- A proactive, problem-solving mindset and attention to detail
- Ability to work collaboratively across teams in a fast-paced environment
Nice-to-Haves
- Familiarity with project management tools like Monday.com, Podium, or Missive
- Interest in education and a passion for helping students succeed
Benefits
Perks, Culture, and Growth
- Remote - first : Work from anywhere in India
- Competitive salary: 5 LPA
- Structured workweek: 7 8 hours per day, 6 days a week (with one fixed weekday off; weekends are not off)
- High-impact role: Your work ensures a smooth and reliable student learning experience.
- Career growth: Collaborate with experienced educators, operations managers, and global teams to build your skills in educational operations
- Autonomy and ownership: Take charge of processes while innovating and improving workflows
- Global collaboration: Work as part of a supportive, international team that values communication and problem - solving
We are ambitious, bold, and passionate about reshaping education in Australia. Our goal is to become the most trusted household name for students and families nationwide. Join us in building the operational backbone that makes this vision possible.
