Operations Coordinator

0 years

1 Lacs

Posted:17 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Responsibilities:

1) Client Feedback Calls:

  • Conduct feedback calls to clients in English, Malayalam, and Tamil to assess their experience and gather insights for improvement.

2) VFS Appointment Booking:

  • Schedule VFS appointments as per client requirements.
  • Ensure accurate information is provided regarding appointment availability and procedures.

3) Handling Organic Inquiries:

  • Respond to organic inquiries promptly and professionally.
  • Provide clear and accurate information to clients regarding services.

4) Communication & Coordination:

  • Maintain effective communication with clients and internal teams to ensure smooth operations.
  • Ensure proper documentation and follow-ups for client interactions.

Job Types: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹16,000.00 per month

Benefits:

  • Paid sick time

Ability to commute/relocate:

  • Kochi, Kerala: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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