Operations Associate

Job Title: Operations Associate

Location: Kota, Rajasthan (On-Site)

Company: JobsKart

Department: Operations & Client Success

Experience Level: 0–3 years

Employment Type: Full-Time

About JobsKart

JobsKart is a recruitment platform built to make hiring simple, fast, and affordable for employers in Tier 2 and Tier 3 cities. With over 100K+ app downloads, we help businesses hire across 60+ job categories through a mix of tech-driven matching and local expertise.

Role Overview

The Operations Executive will be responsible for managing day-to-day operational tasks, ensuring employer and candidate interactions are seamless, and supporting the team in achieving goals.

Key Responsibilities

Operational Coordination

• Handle job posting, database updates, and employer onboarding on the JobsKart platform
• Coordinate with recruitment, sales, and marketing teams for smooth workflows
• Maintain accurate daily records of employer requests, job status, and closures

Client Support

• Assist employers in navigating the platform and posting jobs
• Resolve queries from employers and candidates via calls, WhatsApp, and email
• Follow up on active jobs to ensure hiring progress

Process Management

• Track key operational metrics (jobs posted, candidates matched, closures achieved)
• Identify gaps in workflows and suggest improvements
• Ensure timely completion of tasks and target adherence

Field & Local Coordination

• Support the on-ground team in connecting with local employers and talent pools
• Occasionally assist in field visits for employer onboarding or market research

Requirements

• 0–3 years of experience in operations, client servicing, or recruitment support
• Proficient with WhatsApp, Google Sheets, and basic data entry
• Strong communication skills in Hindi (English is a plus)
• Organized, detail-oriented, and able to manage multiple tasks simultaneously
• Must be based in or near Kota

Why Join JobsKart?

• Be part of a fast-growing HR-tech platform transforming local hiring
• Work in a collaborative, growth-focused environment
• Learn recruitment operations from the ground up
• Competitive salary + performance incentives

To Apply: Email your resume to ankit@jobskart.co