Operations and Administration Specialist

About the Role

Operations and Administration Specialist

Key Responsibilities

Office & Facility Management

• Oversee office infrastructure, supplies, housekeeping, and security.
• Ensure timely maintenance of systems, equipment, and common areas.
• Maintain an efficient and employee-friendly work environment.

Operations Support

• Coordinate operational workflows across departments for smooth execution.
• Assist in process documentation and compliance tracking.
• Support HR and Finance teams in operational requirements when needed.

Vendor & Procurement Management

• Manage relationships with vendors and service providers.
• Handle procurement of supplies, IT equipment, and services within budget.
• Negotiate contracts and ensure timely payments/documentation.

Employee Support & Logistics

• Facilitate onboarding logistics (ID cards, seating, system allocation, etc.).
• Support employee travel, event logistics, and meeting arrangements.
• Act as the point of contact for employee administrative queries.

Events & Engagement

• Coordinate logistics for company meetings, workshops, and offsites.
• Liaise with vendors for catering, travel, and facilities during events.

Key Skills & Competencies

• Strong organizational and multitasking ability.
• Excellent communication and vendor management skills.
• Proficiency in MS Office (Word, Excel, Outlook).
• Problem-solving mindset with attention to detail.
• Ability to handle confidential matters with discretion.

Qualifications

• Bachelor’s degree in Business Administration, Management, or related field.
• 3–5 years of experience in Administration/Operations.
• Experience in vendor management, office operations, or facility management preferred.