Operational Specialist

About Club Feast

At Club Feast, we’re reinventing how companies experience food by partnering with the best local restaurants to deliver high-quality meals at unbeatable prices.

Backed by General Catalyst and founded by the creator of Seated (acquired after raising $60M+) alongside an ex–Goldman Sachs Director, Club Feast is scaling fast and transforming the corporate catering space.

We’re a high-growth startup where things move quickly, ownership runs deep, and execution matters. We’re looking for operators who think clearly, act decisively, and thrive in fast-paced environments.

About the Role

Operations Specialists

You’ll sit at the center of our day-to-day operations — ensuring things run smoothly, problems are solved quickly, and standards stay high. This is not a passive role. We’re looking for people who take ownership, anticipate issues, and operate with a strong sense of accountability.

high-performance, structured environments

What You’ll Do

Operational Execution

• Manage daily operational workflows across logistics, dispatch, and/or restaurant coordination.
• Review and audit orders, routes, and assignments to ensure accuracy and coverage.
• Ensure all operational tasks are completed on time and to standard.

Live Operations & Issue Resolution

• Monitor live operations and respond quickly to issues as they arise.
• Reassign resources, escalate risks, and make real-time decisions to keep service levels high.
• Maintain calm, clear execution during high-volume or high-pressure moments.

Cross-Functional Coordination

• Work closely with drivers, restaurant partners, account management, and internal ops leads.
• Communicate clearly when issues arise and follow through until resolution.
• Flag recurring problems and suggest improvements.

Reporting & Process Improvement

• Complete daily reporting and operational summaries.
• Track KPIs related to execution, accuracy, and efficiency.
• Identify gaps in processes and proactively propose solutions.

Who You Are

Strong Operational Background

• 2–4+ years of experience in operations, logistics, consulting, finance operations, or similar execution-heavy roles.
• Experience in

  structured, high-performance environments

  is strongly preferred (e.g., consulting firms, Big 4, investment banks, global tech companies, or well-known startups).

High Standards

• Detail-oriented, organized, and process-driven.
• You notice when something is off and act on it.

Ownership Mentality

• You don’t wait for instructions — you take responsibility and follow through.
• You’re comfortable being accountable for outcomes.

Calm & Analytical

• Able to prioritize quickly and make decisions with incomplete information.
• Comfortable operating under pressure.

Tech-Savvy

• Strong with Google Workspace, spreadsheets, and web-based tools.
• Comfortable learning new systems quickly.

Flexible & Reliable

• Willing to adjust hours when operations require coverage (including evenings or weekends if needed).
• Shows up consistently and follows through.

Compensation

• Monthly compensation: $800–$1,000 USD

  , depending on experience and background.

quality, judgment, and execution ability

Why Join Club Feast

• High-impact role with real ownership.
• Remote-first team with autonomy and trust.
• Opportunity to grow into more senior operational responsibilities.
• Work alongside operators from top-tier backgrounds.
• Be part of a company scaling quickly in a space that directly impacts people every day.