Operational Manager

Job Description:
We are looking for a dynamic and experienced Operations Manager to oversee and manage the core functions of our organization, ensuring smooth workflow and high performance across departments. The ideal candidate will be responsible for coordinating and supervising teams in Education, Marketing, Research & Development, Sales, and Operations & Finance.

Key Responsibilities:

· Education Department: Lead, monitor, and support counselors and telecallers to ensure quality guidance, strong communication, and effective student engagement.

· Marketing: Oversee marketing strategy execution, campaign performance, and team coordination to enhance brand visibility and lead generation.

· Research & Development: Guide the R&D team to improve processes, develop new ideas, and enhance service offerings.

· Sales & Ed-Tech Platforms: Manage and operate the sales team across online education platforms, ensuring consistent performance, conversions, and target achievement.

· Cross-Functional Team Management: Coordinate with the Marketing, Sales, Operations, and Finance departments to ensure alignment, efficiency, and smooth daily operations.

· Implement and monitor SOPs, performance metrics, and reporting systems.

· Identify operational gaps and provide strategic solutions to improve productivity.

· Ensure all teams maintain high standards of professionalism, communication, and customer service.

Required Skills & Qualifications:

· Proven experience in operations management or team leadership.

· Strong organizational, communication, and problem-solving skills.

· Ability to lead, motivate, and manage multiple teams simultaneously.

· Experience in the education or ed-tech sector is an added advantage.

What We Offer

• 12 Sick leaves and 12 PL per year.
• Opportunity to lead and grow with a reputed educational organization.
• Professional and growth-oriented work environment.

Job Type: Full-time

Pay: ₹40,000.00 - ₹70,000.00 per month

Work Location: In person