Operation Executive

Company Description:
Nexa Byte Innovations is a cutting-edge FinTech company in Noida dedicated to revolutionizing the digital payment landscape. The company offers secure and user-friendly payment solutions designed to streamline transaction and empower users. Nexa Byte prioritizes users convenience, security and rewarding payment experiences through innovation technology.Role Description:This is a full time on-site rile for an Operations Executive at Nexa Byte Innovations in Noida. The Operation Executive will be responsible for overseeing the daily operation activities, managing processes, analyzing data, ensuring efficient operations and facilitating communication between team.Key Responsibilities:Manage payment processing operations, including authorization, clearing and settlement.Ensure compliance with industry regulations and security standards (e.g., PCI DSS).Monitor and review transaction data to identify and mitigate fraudulent activities or errors.Collaborate with the risk management team to develop strategies for fraud prevention.Address and resolve customer inquiries and issues related to payments and transactions.Provide exceptional customer service to build and maintain strong client relationships.Perform daily, weekly, and monthly financial reconciliation of payment transactions.Investigate and resolve discrepancies or discrepancies in payment records.Generate regular reports on payment transaction metrics and key performance indicators (KPIs).Provide insights and recommendations for process improvement based on data analysisIdentify opportunities to optimize payment processes and enhance operational efficiency.Ensure adherence to regulatory requirements and maintain accurate documentation of transactions and processes.Assist in the integration of new payment technologies and platforms.Qualifications:-Bachelor's degree in business, finance, or a related field.Good knowledge of excel.Strong attention to detail and analytical skills.Excellent communication and interpersonal skillsKnowledge of payment processing regulations and compliance requirements.Proficiency in using payment processing software and tools.