Operation executive Intern

0 - 1 years

0 Lacs

Posted:6 days ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Internship

Job Description

Do you enjoy carrying out operations efficiently and feel enthusiastic about maintaining mutually beneficial relationships with clientsIf your answer is a resounding yes, then we are hunting for you.
As a Operation Executive at SmartQ, your primary goal will be to take responsibility for managing and optimizing the day-to-day operations to ensure efficiency, quality, and alignment with the overall strategic goals of the organization. In addition, you must be adept at strategic planning, team leadership, and problem-solving to navigate the complexities of operational management.
Do you possess all these skills and wish to make an impact in the world of food and technologyJoin us now!
  • By guiding associates and promoting the utilization of the digitized platform, communicate the benefits and convenience of the SmartQ ordering APP, including associated offers.
  • Drive the adoption process by assisting associates in downloading and using the App, providing training, and supporting those without the App to order and pay through various payment wallets.
  • Engage daily with food partners to update menu items, coordinate with the tech team to reflect changes on the App, and ensure timely push notifications and banner displays.
  • Conduct Cafe LENS and hygiene checklists, perform hourly governance checks on LENS, and address issues while reporting incidents, accidents, and near misses to the reporting manager.
  • Foster a positive work culture and ensure timely, high-quality service. Gather feedback from employees and clients at cafeterias regularly.
  • Ensure compliance with company and statutory requirements for displays, counters, and service areas. Oversee cafeteria counters to ensure adherence to laid-out OSPs (Operating Standard Procedures).
  • Inspect work areas during and after use, ensuring proper waste disposal. Maintain Health, Safety, and Environment (HSE) and temperature records, reporting any variances.
  • Ensure equipment operates according to Equipment Safety Work Procedures (ESWP) and report any downtime to relevant departments.
Educational Qualification & Skills Required
  • Hotel Management graduate
  • Strong work ethic, integrity and personal accountability to be a self-starter and make independent decisions
  • The ability to handle pressure and meet deadlines
  • Flexibility and willingness to take on any tasks to support team efforts
  • Excellent written and verbal communication skills
  • Strong interpersonal skills
  • Result-oriented and accountability
  • Excellent financial and application acumen
  • Self-motivated, agile and ability to adapt to a changing environment
  • Knowledge of the local language is mandatory
  • The candidate will be required to work for 6 days a week
  • SmartQ will provide travel reimbursements as per travel policy
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