Onboarding Specialist

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About Flexi Roundtables

Top 1% Leaders

As we scale to multi-city, multi-partner, high-impact events, we are building a world-class operations team that can match the speed, precision, and excellence our brand is known for.

Role Overview

Onboarding Specialist

seamless onboarding

This role is ideal for someone who thrives in high-stake environments, understands senior-leader etiquette, and can operate with extreme ownership.

Key Responsibilities

1. CXO & Leader Onboarding

• Manage end-to-end onboarding for invited CXOs and senior delegates
• Conduct welcome calls, explain agenda, venue, flow, and experience
• Coordinate special requirements (dietary, travel support, early access, etc.)

2. Communication Excellence

• Draft crisp, professional WhatsApp updates, emails, reminders
• Share event briefs, speaker notes, and arrival instructions
• Ensure leaders receive timely follow-ups without chasing

3. Partner & Sponsor Coordination

• Align with partners (AWS, Sprinto, Sonatype, etc.) on leader lists & confirmation
• Manage onboarding for their CXO nominations
• Track status, share updates with internal teams daily

4. Operational Readiness

• Maintain updated onboarding trackers
• Work with event operations team on seating, registration, badges
• Flag risks early (dropouts, delays, special requirements)

5. Experience Assurance

• Ensure every leader’s first touchpoint feels premium
• Offer concierge-style assistance pre-event
• Coordinate post-event thank-you notes and social media tagging

Who You Are

• 1–4 years experience in

  client servicing, event coordination, CXO relations, customer success, or operations

• Strong communication skills (English mandatory, Hindi/Telugu good to have)
• Comfortable working with senior leaders and top brands
• High sense of ownership — can handle pressure, urgency, and multiple tracks
• Obsessed with structure, accuracy, and presentation

What Success Looks Like

• 100% CXO onboarding completed before time
• Zero last-minute confusion or missed communication
• Partners fully aligned and informed
• Leaders feel “premium, valued, and well-handled”
• Internal teams get real-time updates for smooth execution

Why Join Flexi Roundtables

• Work directly with the

  Top 1% of India’s leadership ecosystem

• Be part of a brand creating national impact in the AI + GCC + Compliance narrative
• Hyper-growth environment with extreme learning
• Multi-city travel, exclusive CXO forums, and high-visibility work
• Opportunity to grow into

  CXO Relations Manager / Event Lead / Partner Success Lead