Onboarding Specialist

Job Title:

About Flexi Pitches:

Flexi Pitches brings together Top 1% leaders, founders, and investors through curated Demo Nights and award showcases. Every interaction counts — and that starts with how we onboard startups, mentors, and partners.

We’re looking for someone who can make every onboarding feel personal, structured, and effortless.

Key Responsibilities:

• Manage the complete onboarding journey for startups, mentors, and event participants.
• Coordinate form submissions, documentation, and approvals with precision.
• Communicate onboarding steps clearly via email, WhatsApp, or calls.
• Collaborate with internal teams to ensure smooth handoff from outreach to participation.
• Track onboarding metrics and maintain updated databases of registered startups and leaders.
• Identify and fix friction points in the onboarding process.
• Assist during events to ensure all participants are guided and supported.

Skills & Requirements:

• 1–3 years of experience in client onboarding, operations, or community management.
• Excellent written and verbal communication.
• Strong organizational and coordination skills.
• Comfortable with tools like Google Sheets, Forms, and CRM dashboards.
• Positive, problem-solving attitude — someone who loves helping others succeed.

What You’ll Get:

• Access to our flagship Top 1% Leaders Roundtables and Demo Nights.
• Mentorship from founders and community heads.
• Performance-based stipend and certificate per event.
• Chance to grow into Community or Operations Lead roles across the Flexi ecosystem.