You will be responsible for implementing the HRAPP application and ensuring successful project outcomes for our clients. Your key responsibilities will include acquiring and maintaining a comprehensive understanding of HRAPP, proactively building strong customer relationships, understanding client requirements, configuring the HRAPP application to address these requirements, providing user training, and support for the client in implementing the application in their organization in a timely and professional manner. You will also be expected to solutionize to address client-specific requirements, support clients in using and deriving maximum value from the application, develop competence in the use of all information systems used in the implementation, and ensure all project-related activities are completed for continuous improvement in the implementation process, product, and customer support. To excel in this role, you must be a graduate in any discipline with proficiency in MS Excel skills. An understanding of the software product implementation life cycle would be advantageous. Experience in client engagement and query resolution through effective telephone and email communication is essential. You should be highly customer-focused, with the ability to partner with clients and help them achieve their goals. Excellent verbal and written English communication skills are a must, and familiarity with Hindi would be an advantage. A strong eagerness towards learning is also required. Joining us will provide you with an opportunity to be involved in high-impact work within a great team and an energy-filled work environment. We offer an excellent benefits package to support your professional growth and well-being.,
As a highly motivated and creative UI Engineer, you will be responsible for developing user interfaces using Vue.js, HTML, CSS, and JavaScript to ensure high-performance and responsive web applications. Your collaboration with the product management team and UI/UX designers will involve translating design concepts and wireframes into high-quality code. Additionally, you will actively participate in brainstorming sessions to implement creative solutions for complex problems and optimize applications for speed, scalability, and maintainability. Troubleshooting front-end development issues and staying updated on industry trends will be essential. Participating in code and design reviews to uphold quality standards will also be part of your role. Key Responsibilities: - Develop user interfaces using Vue.js, HTML, CSS, and JavaScript - Collaborate with product management and UI/UX designers - Participate in brainstorming sessions for creative solutions - Optimize applications for speed, scalability, and maintainability - Troubleshoot front-end development issues - Stay updated on industry trends - Participate in code and design reviews Qualifications Required: - Bachelor's degree in Computer Science, Web Development, or related field - Up to one year of experience in Vue.js or a comparable JavaScript framework - Solid understanding of UI/UX design principles and best practices - Proficiency in HTML, CSS, and JavaScript with experience in responsive web design - Exceptional problem-solving skills and creativity - Excellent communication and teamwork skills In this role, you will have the opportunity to work in a collaborative and supportive environment that encourages creativity and innovation. You can expect a competitive salary and benefits package, along with opportunities for professional growth and exposure to cutting-edge technologies and industry trends.,
As a passionate professional and customer-focused individual, you will be responsible for implementing the HRAPP application and ensuring successful project outcomes for our clients. **Key Responsibilities:** - Acquire and maintain a comprehensive understanding of HRAPP - in terms of usage, configuration, implementation, and value proposition. - Proactively build strong customer relationships. - Understand client requirements, configure the HRAPP application to address these requirements, port client data, provide user training and support to the client in implementing the application in their organization in a time-bound and professional manner. - Solutionize either through configurations or workarounds to address client-specific requirements. - Support clients in using and deriving maximum value from the application. - Develop competence in the use of all the information systems used in the implementation of the application. - Ensure all project-related activities are completed to enable the organization to continuously track and improve the Implementation process. - Actively contribute to continuous improvement in the areas of the implementation process, product, and customer support. **Qualifications Required:** - Must be a graduate in any discipline. - Proficiency in MS Excel skills. - Understanding of the Software product implementation life-cycle will be an advantage. - Experience in client engagement and query resolving through effective telephone and email communication. - Highly Customer Focused with the ability to partner with clients and help them achieve their goals. - Excellent verbal and written English communication skills. - Apart from English, familiarity with Hindi will be an advantage. - Strong eagerness towards learning. In addition to the responsibilities and qualifications mentioned above, you will have the opportunity to be involved in high-impact work, work in a great team with energy-filled work environment, and enjoy an excellent benefits package.,
As an experienced Customer Onboarding/product implementation specialist, you will be responsible for onboarding customers and providing enterprise-level technical support. Your role will involve gathering requirements via various communication channels and ensuring the best-in-class implementation of the product. **Role Overview:** You will serve as the primary contact for customers during project implementations, displaying a high sense of urgency and ownership. Building and managing strong relationships with clients and internal stakeholders will be a key aspect of your role. **Key Responsibilities:** - Manage all technical aspects of project implementation from kick-off to Go-Live, including scoping and change request management. - Collaborate with project sponsors and stakeholders to define project goals, requirements, planning, tracking, and timely delivery. - Conduct pre-kick-off and kick-off meetings to establish project plans, milestones, and expectations with customers. - Lead the development and implementation of plans and programs to meet project goals. - Monitor project progress daily, report status to senior management and stakeholders, and manage communication and risk management plans. - Coordinate with customers and internal teams to adjust work/change as needed due to scope changes. - Recommend product enhancements and opportunities to the Product Management team. - Collaborate with sales, implementation services, and SI partners for customer engagements. - Work closely with Customer Success Manager for proper handover after Go-Live. - Be a trusted advisor to customers and demonstrate a growth mindset. **Qualifications:** - 2 to 5 years of experience in the software/tech industry. - Experience in SaaS product implementation is preferred. - Basic front-end programming skills (HTML5, JavaScript, jQuery) are beneficial. - Understanding of technology stack, programming concepts, and integrations with cloud systems. - Hands-on experience with configuring SaaS products like Zoho, Zendesk, Keka, Servicenow is a plus. - Fast learner with good communication and written skills. - Willingness to work in Europe shift and on cross-functional teams. - Ability to understand customer requirements and provide solutions effectively. - Possess soft skills to interact with customers via phone or video calls. If there are any additional details about the company in the job description, kindly provide them for a more comprehensive job description.,