Product Implementation Specialist

You will be responsible for implementing the HRAPP application and ensuring successful project outcomes for our clients. Your key responsibilities will include acquiring and maintaining a comprehensive understanding of HRAPP, proactively building strong customer relationships, understanding client requirements, configuring the HRAPP application to address these requirements, providing user training, and support for the client in implementing the application in their organization in a timely and professional manner. You will also be expected to solutionize to address client-specific requirements, support clients in using and deriving maximum value from the application, develop competence in the use of all information systems used in the implementation, and ensure all project-related activities are completed for continuous improvement in the implementation process, product, and customer support. To excel in this role, you must be a graduate in any discipline with proficiency in MS Excel skills. An understanding of the software product implementation life cycle would be advantageous. Experience in client engagement and query resolution through effective telephone and email communication is essential. You should be highly customer-focused, with the ability to partner with clients and help them achieve their goals. Excellent verbal and written English communication skills are a must, and familiarity with Hindi would be an advantage. A strong eagerness towards learning is also required. Joining us will provide you with an opportunity to be involved in high-impact work within a great team and an energy-filled work environment. We offer an excellent benefits package to support your professional growth and well-being.,