Offshore Account Management Professional

3 - 8 years

8 - 12 Lacs

Posted:2 weeks ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Roles and Responsibility

  • Manage and maintain client relationships to ensure high levels of satisfaction and retention.
  • Develop and implement effective account management strategies to drive business growth.
  • Collaborate with cross-functional teams to deliver exceptional customer service and support.
  • Identify and pursue new business opportunities to expand the company's presence in the market.
  • Analyze customer feedback and provide insights to improve overall customer experience.
  • Build and maintain strong relationships with clients to ensure long-term partnerships.

Job Requirements

  • Proven experience in offshore account management or a related field.
  • Strong understanding of the software services industry and its trends.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Ability to work independently and as part of a team to achieve common goals.
  • Strong analytical and organizational skills to manage multiple projects simultaneously.
  • Experience working with international clients and managing cultural differences is an asset.

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