Officer - Marketing - Institutional Sales

Purpose/Objective

This position will be responsible for overseeing coal quality, quantity, and operational efficiency, ensuring compliance,accurate record-keeping, and effective coordination in the thermal power station

Key Responsibilities of Role

TPS Supervisor Operational Oversight and Quality Assurance - Coordinate with the Port team for placing indents with the Railway for the required coal rakes - Ensure the efficient placement of coal rakes to meet operational needs - Oversee the entire process from the receipt of coal rake to submission of bills, including weighment and sampling - Ensure the quality and quantity of coal received at the TPS complies with the specified standards outlined in the contract - Act as a witness during weighment and sampling processes, alongside third-party representatives and customer representatives, to ensure accuracy and validation - Collect samples for quality check by independent inspection agency, and for future internal sample/reference - Collaborate with an independent inspection agency and address any discrepancies found in the samples with respect to quality and quantity and ensure payments are processed accordingly - Prepare and submit referee letters from independent agency when differences are detected in the samples for quality and quantity analysis - Establish effective communication and liaison with various internal (Logistics and shipping, Finance, Quality) and external (external agencies) stakeholders involved in the process Branch Development Strategy, Market Intelligence - Conduct market mapping for the select region to identify potential new key accounts and explore further potential from current key accounts - Identify and drive new product development opportunities - Grow and retain market share for key accounts - Capture market intelligence through multiple sources (field inputs, research, competition intelligence) - Voice of Customer (VoC) on coal quality (customer feedback) - Competitor scanning - Champion IRM Registration amongst existing customers and ensure new orders are done through IRM (as mandated) - Provide market intelligence about the pricing and product details to the team along with the Chief trader - Review existing processes and systems for identifying process/system improvements, identify new initiatives, automation, and digitization opportunities Documentation and Payments - Maintain accurate records of coal quality, quantity, and analysis results - Maintain delivery schedule as per tender/customer requirements - Validate required documents and clearance procedures for bill payments - Ensure that records are up-to-date and readily available for internal and external auditing processes Management Information System (MIS) - Maintain accurate Management Information System (MIS) records for the TPS and upload the same on digital platform provided by the organisation - Keep track of MIS for the specific TPS plant to assess and report on performance Digitisation and Automation - Support comprehensive digitization strategies to optimise operational efficiency - Innovate and implement automation solutions to support overall organisational goals/strategy - Key Stakeholders Internal: - Commercial - Logistics Key Stakeholders External: - Customers - Railways - Inspection Agencies

Technical Competencies

MIS & Reporting,Communication and liaison Skills ,Port Operations,Market Intelligence,Documentation and Payments

Qualifications and Experience

Education Qualification: - Graduate Work Experience (Range of years): - 2+ years of experience