Office Coordinator

Job Title: Office Coordinator – Sales & Service

Location: Janakpuri, New Delhi

Job Type: Full-time

Experience: 2–4 years preferred

Industry: Office Automation & IT

Job Summary:

Office Coordinator

Key Responsibilities:

• Sales & Service Coordination:

• Manage and support sales and service operations on a daily basis.
• Follow up with sales and service teams for updates and ensure task completion.
• Maintain sales and service documentation and reports.
• Ensure timely response to client inquiries and service requests.

• Daily Task Management:

• Assign daily tasks to relevant team members and ensure accountability.
• Monitor progress of tasks throughout the day.
• Collect end-of-day reports and consolidate them for management review.

• Vendor & OEM Coordination:

• Liaise with vendors, OEMs, and suppliers for procurement and service requirements.
• Maintain vendor contact database and ensure timely communication.
• Follow up on deliveries, service support, and payment schedules.

• Customer Communication:

• Respond to customer queries via phone, email.
• Coordinate with sales and technical teams to address customer concerns.
• Maintain good relationship with all customers.

• Documentation & Reporting:

• Prepare and maintain reports, presentations, and correspondence as required.
• Use Microsoft Excel for data management and reporting.
• Create and maintain presentations in PowerPoint and documents in Word.

Skills & Qualifications:

• Proficient in

  Microsoft Office Suite (Excel, Word, PowerPoint)

  .
• Strong

  verbal and written communication

  skills in English.
• Ability to

  multitask and prioritize

  in a fast-paced environment.
• Excellent

  organizational and time management

  skills.
• Strong interpersonal skills; ability to interact with internal teams, vendors, and clients.
• Self-motivated with a proactive approach to problem-solving.
• Experience in handling coordination roles in

  sales and service operations

  is preferred.
• Basic understanding of CRM tools or ERP software is a plus.

Educational Qualifications:

• Bachelor's degree in Business Administration, Commerce, or a related field.

Working Days & Hours:

• Monday to Saturday
• 9:30 AM to 5:30 PM (or as per company policy)

Salary:

• Commensurate with experience and industry standards