Office Admin

Fashion Tv

1 - 3 years

3 - 5 Lacs

mumbai

Posted:1 hour ago| Platform:

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Skills Required

service quality office software administration customer service receptionist activities office administration hospitality management coordination excel operations vendor vendor coordination management systems vendor negotiation communication skills

Work Mode

Work from Office

Job Type

Full Time

Job Description

Manage daily hospitality operations, ensuring service quality and guest satisfaction.
Handle guest queries, complaints, and requests promptly and professionally.
Coordinate with vendors, suppliers, and internal teams for smooth operations.
Monitor and maintain hospitality standards, cleanliness, and safety protocols.
Assist in planning events, bookings, and hospitality services as required.
Contribute to process improvements and maintain accurate operational records.

Selection Criteria

Prior experience in hospitality, hotel management, or related customer service roles.
Graduate in Hotel Management, Hospitality, or related field preferred.
Strong communication, interpersonal, and customer service skills.
Ability to handle complaints, negotiate with vendors, and manage service delivery.
Knowledge of hospitality operations, protocols, and safety standards.
Proficient in basic office software (MS Office) and hospitality management systems.
Detail-oriented, able to work independently, and manage multiple tasks.

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