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0 years

0 Lacs

gurugram, haryana, india

Remote

IT Account Administrator Gurgaon, India As an IT account administrator at AXA XL, you play a crucial role in managing technological capabilities for the organization, upholding secure access principles and values within the team. Their responsibility lies in ensuring that the team follows the agreed-upon practices and processes while working on significant technology initiatives for the organization. Their influence and expertise are essential in promoting a dynamic and adaptive approach to access management, ultimately supporting the company's strategic objectives and enhancing overall operational security. What You’ll Be DOING What will your essential responsibilities include? Provide Identity, Access and Administrative support for New joiners, Movers and Leavers both contractors and FTE. Work with HR and IT teams to troubleshoot account issues as and when needed. Use Active Directory and Azure AD to manage access entitlements between diverse systems. Network File share access provisioning and performing access control via remote access to servers through CyberArk. Perform access management (i.e., account creations and password resets) for key AXA XL Critical Financial Applications and common business applications. Fulfill Audit requests submitted by internal and external audit teams. Working on tools like Varonis, Change Auditor, Beyond Compare, Tree Size. End-to-end ownership of all identity and access administration service requests. Ensuring Service requests are responded to and resolved within service level agreements. Robust ability to multi-task and work on tasks and projects while being interrupted by colleagues requesting support; ability to constantly re-prioritize tasks is a must. Develop and maintain productive working relationships with all interfacing teams, including Service Desk, Colleague Care, HR and Application Support. What You Will BRING We’re looking for someone who has these abilities and skills: Required Skills And Abilities years of significant experience in Information technology or Identity and Access management. Knowledge of best practices in IT administration and system security. ITIL Foundation is must and Azure certification (AZ-900, SC-300) is preferable. Strong organizational and time management skills Excellent interpersonal skills, including communication, presentation and ability to negotiate. Analytical skills to address complex issues and ability to think and communicate at different levels of detail and across different levels of the organization. Qualifications Bachelor's degree in computer science, information technology or similar. Minimum years of relevant experience with IT systems, networks, and related technologies. Preferred Qualifications Applicable professional qualification, such as PowerShell, Microsoft office tools and technologies like Excel, SharePoint, Admin Center, O365. Proven experience in Identity and access management platform like in Azure AD and on-prem Active Directory. Knowledge of NTFS and DFS permissions. Who WE Are AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don’t just provide re/insurance, we reinvent it. How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business − property, casualty, professional, financial lines and specialty. With an innovative and flexible approach to risk solutions, we partner with those who move the world forward. Learn more at axaxl.com What We OFFER Inclusion AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture and enables business growth and is critical to our success. That’s why we have made a strategic commitment to attract, develop, advance and retain the most inclusive workforce possible, and create a culture where everyone can bring their full selves to work and reach their highest potential. It’s about helping one another — and our business — to move forward and succeed. Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe. Robust support for Flexible Working Arrangements Enhanced family-friendly leave benefits Named to the Diversity Best Practices Index Signatory to the UK Women in Finance Charter Learn more at axaxl.com/about-us/inclusion-and-diversity. AXA XL is an Equal Opportunity Employer. Total Rewards AXA XL’s Reward program is designed to take care of what matters most to you, covering the full picture of your health, wellbeing, lifestyle and financial security. It provides competitive compensation and personalized, inclusive benefits that evolve as you do. We’re committed to rewarding your contribution for the long term, so you can be your best self today and look forward to the future with confidence. Sustainability At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our 2023-26 Sustainability strategy, called “Roots of resilience”, focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations. Our Pillars Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society - are essential to our future. We’re committed to protecting and restoring nature - from mangrove forests to the bees in our backyard - by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans. Addressing climate change: The effects of a changing climate are far-reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions. Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We’re training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting. AXA Hearts in Action: We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL’s “Hearts in Action” programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day - the Global Day of Giving. For more information, please see axaxl.com/sustainability.

Posted 12 hours ago

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0 years

0 Lacs

gurugram, haryana, india

Remote

IT Account Administrator Gurgaon, India As an IT account administrator at AXA XL, you play a crucial role in managing technological capabilities for the organization, upholding secure access principles and values within the team. Their responsibility lies in ensuring that the team follows the agreed-upon practices and processes while working on significant technology initiatives for the organization. Their influence and expertise are essential in promoting a dynamic and adaptive approach to access management, ultimately supporting the company's strategic objectives and enhancing overall operational security. What You’ll Be DOING What will your essential responsibilities include? Provide Identity, Access and Administrative support for New joiners, Movers and Leavers both contractors and FTE. Work with HR and IT teams to troubleshoot account issues as and when needed. Use Active Directory and Azure AD to manage access entitlements between diverse systems. Network File share access provisioning and performing access control via remote access to servers through CyberArk. Perform access management (i.e., account creations and password resets) for key AXA XL Critical Financial Applications and common business applications. Fulfill Audit requests submitted by internal and external audit teams. Working on tools like Varonis, Change Auditor, Beyond Compare, Tree Size. End-to-end ownership of all identity and access administration service requests. Ensuring Service requests are responded to and resolved within service level agreements. Robust ability to multi-task and work on tasks and projects while being interrupted by colleagues requesting support; ability to constantly re-prioritize tasks is a must. Develop and maintain productive working relationships with all interfacing teams, including Service Desk, Colleague Care, HR and Application Support. What You Will BRING We’re looking for someone who has these abilities and skills: Required Skills And Abilities years of significant experience in Information technology or Identity and Access management. Knowledge of best practices in IT administration and system security. ITIL Foundation is must and Azure certification (AZ-900, SC-300) is preferable. Strong organizational and time management skills Excellent interpersonal skills, including communication, presentation and ability to negotiate. Analytical skills to address complex issues and ability to think and communicate at different levels of detail and across different levels of the organization. Qualifications Bachelor's degree in computer science, information technology or similar. Minimum years of relevant experience with IT systems, networks, and related technologies. Preferred Qualifications Applicable professional qualification, such as PowerShell, Microsoft office tools and technologies like Excel, SharePoint, Admin Center, O365. Proven experience in Identity and access management platform like in Azure AD and on-prem Active Directory. Knowledge of NTFS and DFS permissions. Who WE Are AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don’t just provide re/insurance, we reinvent it. How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business − property, casualty, professional, financial lines and specialty. With an innovative and flexible approach to risk solutions, we partner with those who move the world forward. Learn more at axaxl.com What We OFFER Inclusion AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture and enables business growth and is critical to our success. That’s why we have made a strategic commitment to attract, develop, advance and retain the most inclusive workforce possible, and create a culture where everyone can bring their full selves to work and reach their highest potential. It’s about helping one another — and our business — to move forward and succeed. Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe. Robust support for Flexible Working Arrangements Enhanced family-friendly leave benefits Named to the Diversity Best Practices Index Signatory to the UK Women in Finance Charter Learn more at axaxl.com/about-us/inclusion-and-diversity. AXA XL is an Equal Opportunity Employer. Total Rewards AXA XL’s Reward program is designed to take care of what matters most to you, covering the full picture of your health, wellbeing, lifestyle and financial security. It provides competitive compensation and personalized, inclusive benefits that evolve as you do. We’re committed to rewarding your contribution for the long term, so you can be your best self today and look forward to the future with confidence. Sustainability At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our 2023-26 Sustainability strategy, called “Roots of resilience”, focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations. Our Pillars Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society - are essential to our future. We’re committed to protecting and restoring nature - from mangrove forests to the bees in our backyard - by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans. Addressing climate change: The effects of a changing climate are far-reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions. Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We’re training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting. AXA Hearts in Action: We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL’s “Hearts in Action” programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day - the Global Day of Giving. For more information, please see axaxl.com/sustainability.

Posted 12 hours ago

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3.0 - 5.0 years

0 Lacs

gurugram, haryana, india

Remote

We're looking for an IAM Analyst (NTFS) to join our fintech project team in our Gurgaon office . This is a full-time, in-office position , five days a week. We are only considering candidates who can join immediately or within 15 days . Experience: 3-5 Years Location: Gurgaon Work Mode: On-site Shift: Rotational Mandatory Skills: IAM, NTFS permissions, SailPoint, Okta, Distribution Lists, shared folders, File Systems, Mailboxes, and Windows Active Directory . Job Description As an IAM Analyst, you will be responsible for the following: Creating, modifying, and deleting Exchange mailboxes, distribution lists, public folders, and contacts . Performing user administration in a Windows Active Directory environment. Granting NTFS permissions for folders and files in a Windows environment . Administering Exchange , including creating and maintaining mailboxes, distribution lists, and public folders . Performing user administration for various in-house and third-party applications. Experience with RSA (Remote Access) and BES (Blackberry Enterprise Server) user administration. Knowledge of and adherence to SAS and SOX audit requirements related to Identity & Access Management. Experience with workflow management tools.

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45.0 years

0 Lacs

hyderabad, telangana, india

On-site

POSITION TITLE: Senior IT Support Specialist DEPARTMENT: Information Technology Ora Values the Daily Practice of … Prioritizing Kindness * Operational Excellence * Cultivating Joy * Scientific Rigor At Ora, we are building the future of ophthalmic clinical research. As the world’s leading full-service ophthalmic drug and device development firm, we guide our clients across all phases of clinical research to efficiently bring new products and therapies to market. Over the past 45 years, our expert teams have helped earn more than 85 new product approvals. Ora's pre-clinical and clinical models, unique methodologies, integrated clinical data solutions, and global regulatory strategies have been refined and proven across thousands of global projects. Today, our team continues to expand across the globe, with over 600 employees across North America, Europe, Asia, and Latin America. The Role: The Senior IT Support Specialist plays a critical role in ensuring the smooth operation of Ora’s technology infrastructure. This position provides hands-on support to Hyderabad employees and contractors resolving technical issues, managing IT assets. The ideal candidate is a proactive problem solver with strong technical acumen, excellent communication skills, and a passion for delivering exceptional user support. This role also serves as the primary liaison with Hyderabad IT vendors and contributes to the development and execution of Ora’s IT strategy. You will work closely with global teams in a hybrid cloud and on-premises environment, contributing to strategic IT projects and enhancing local operational efficiency. What You’ll Do: Provide expert-level technical support for hardware, software, and network-related issues across Windows and macOS environments. Provision and configure new user devices (laptops, phones, mobile devices) in accordance with company policies and user needs. Troubleshoot and resolve complex end-user hardware issues, ensuring minimal downtime and optimal performance. Manage and support Office 365 applications and services, including user accounts, licensing, and collaboration tools. Administer Active Directory in a hybrid environment, including user/group management, permissions, and policy enforcement. Demonstrate deep understanding of NTFS permissions, including group permissions, inheritance, and access control best practices. Collaborate with outsourced network providers to identify trends, resolve recurring issues, and proactively train users to reduce support requests. Oversee procurement of IT hardware, software, and peripherals to support Hyderabad office in alignment with business needs and budget. Experience with endpoint management tools such as Intune, Datto, SCCM, or other MDM/RMM tools. Use ITSM ticketing systems such as SysAid, ServiceNow, or equivalent to manage support tickets and asset tracking. Monitor and report on system health and security metrics using tools like Avanan, SentinelOne, and Datto. Assist with system upgrades, migrations, and infrastructure deployment projects. Develop and maintain IT documentation, knowledge bases, and standard operating procedures. Deliver onboarding and technical training sessions to new hires and existing users. Adhere to all aspects of Ora’s quality system. Adhere to all essential systems and processes that are required at Ora to maintain compliance to Ora’s data integrity & business ethics and regulatory requirements. Clear and sustained demonstration of Ora’s values -- prioritizing kindness, operational excellence, cultivating joy and scientific rigor – as well as their linked behaviors. Responsibilities may differ from the above based on the specific needs of the business. What We Look For: Experience needed for the Role: Minimum 5 years of experience in IT support, help desk, or related technical roles. Additional Skills & Attributes: Strong critical thinking and analytical skills with a proven ability to troubleshoot and resolve complex technical issues. In-depth knowledge of Windows operating systems, Office 365, and Active Directory in hybrid environments. Familiarity with MacOS a plus. Expertise in NTFS permissions management, including advanced understanding of group permissions and inheritance. Exceptional customer service and interpersonal skills; able to communicate clearly and effectively with users at all levels. Ability to manage multiple tasks and priorities in a fast-paced environment. Experience managing IT vendors and coordinating outsourced support services. Self-motivated, detail-oriented, and committed to continuous improvement and user satisfaction. Experience with security tools such as antivirus, endpoint protection, multi-factor authentication (MFA), and patch management. Familiarity with cloud integrations and identity management platforms like Azure AD, Azure portal, and OneLogin in hybrid/multi-cloud environments. Experience working with ticketing systems such as SysAid and ServiceNow. Experience using endpoint management tools such as Intune, SCCM, or Datto RMM Competencies and Personal Traits: What We Do: Execution Excellence: Ability to set goals, create structure and maintain a focused and collaborative approach to the delivery of timely and high-quality work. How We Do It: IQ, EQ and SQ: Agile and positive thinker, communicator and collaborator who uses a growth mindset to work and lead with authenticity, transparency, resilience, and empathy. Scientific, intellectual, and emotional/social curiosity creates the willingness and ability to innovate, make mistakes, learn and try again. Clear and Direct Communication, Feedback and Conflict Resolution: Practice radical candor in your communication and participate in active Giving and receiving feedback frequently, with an open heart and mind creates psychological safety and promotes faster, individual, team and company growth. Why We Do It: Seek Meaning and Purpose and a Desire to be Part of Something Bigger than Yourself: Crave being part of a team that works together under shared values to achieve significant positive impact in the wider world. At Ora, we are creating vision beyond what we see. Our mission is to weave together people, processes, and technology to support innovation in ophthalmology around the world. We believe our business should be a force for good — to improve, heal, and change how we see. As a global company, our vibrant community and culture are nurtured by our core values: Prioritizing kindness, cultivating joy, operational excellence, and scientific rigor. Through our commitment to these values, we have built an inclusive and supportive work environment that fosters respect, accountability, and a fulfilling work-life balance for every team member. We know a diverse workforce adds to our collective value and strength as an organization. People of color, the LGBTQIA+ community, disabled candidates and veterans are strongly encouraged to apply. Ora is proud to be an Affirmative Action and Equal Opportunity Employer, committed to equal employment opportunity and fair, equitable compensation regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Our Privacy Policy | Ora (oraclinical.com)

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0 years

0 Lacs

kharkhauda

On-site

#freepost Designation: Windows Administrator Location: Kharkhauda, Haryana Experience: 3+ yrs of experience Qualification: Degree/ Graduation in IT background Key Requirements Proactive Monitoring & Alerts : Experience in setting up, modifying, and managing server alerts; strong understanding of monitoring tools and server health checks. Windows Server Administration : Hands-on with Windows Server 2012R2, 2016, 2019, and 2022, including configuration and troubleshooting of roles like AD, DNS, DHCP, WINS, IIS, WSUS. Storage & File Services : Knowledge of RAID, Disk Management, File & Print Server administration, NTFS permissions, and troubleshooting. Server Infrastructure : Experience with Windows Failover Clustering, FTP/SFTP services, Terminal Services, and OS performance tuning. Directory Services : Strong understanding of Active Directory, DNS, and Azure AD. Virtualization : Basic working knowledge of VMware. OS Migration : Understanding of Windows OS migration concepts and best practices. ITSM Process Knowledge : Familiarity with ITIL processes (Incident, Service, Change, Problem Management); experience with ITIM or similar tools. Communication & Documentation : Strong written and verbal communication skills; ability to create technical documentation and reports. Collaboration : Provide support to L1 teams and collaborate effectively across teams. Job Types: Full-time, Permanent Benefits: Health insurance Provident Fund Work Location: In person

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0 years

0 Lacs

kharkhauda

On-site

#freepost Designation: Windows Administrator Location: Kharkhauda, Haryana Experience: 3+ yrs of experience Qualification: Degree/ Graduation in IT background Key Requirements Monitoring & Alerts : Setup and manage server alerts; strong monitoring knowledge. Windows Server : Admin experience with 2012R2–2022; roles like AD, DNS, DHCP, IIS, WSUS. Storage & File Services : RAID, Disk, NTFS, File/Print Server management. Server Infra : Failover Clustering, FTP/SFTP, Terminal Services, performance tuning. Directory Services : Active Directory, DNS, Azure AD. Virtualization : Basic VMware knowledge. OS Migration : Understanding of migration concepts. ITSM Tools : Familiar with ITIL, ITIM, and support processes. Communication : Strong in documentation and client interactions. Team Support : Assist L1 team; collaborate across functions. Job Types: Full-time, Permanent Benefits: Health insurance Provident Fund Work Location: In person

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0.0 years

0 Lacs

kharkhauda, haryana

On-site

#freepost Designation: Windows Administrator Location: Kharkhauda, Haryana Experience: 3+ yrs of experience Qualification: Degree/ Graduation in IT background Key Requirements Monitoring & Alerts : Setup and manage server alerts; strong monitoring knowledge. Windows Server : Admin experience with 2012R2–2022; roles like AD, DNS, DHCP, IIS, WSUS. Storage & File Services : RAID, Disk, NTFS, File/Print Server management. Server Infra : Failover Clustering, FTP/SFTP, Terminal Services, performance tuning. Directory Services : Active Directory, DNS, Azure AD. Virtualization : Basic VMware knowledge. OS Migration : Understanding of migration concepts. ITSM Tools : Familiar with ITIL, ITIM, and support processes. Communication : Strong in documentation and client interactions. Team Support : Assist L1 team; collaborate across functions. Job Types: Full-time, Permanent Benefits: Health insurance Provident Fund Work Location: In person

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0.0 years

0 Lacs

kharkhauda, haryana

On-site

#freepost Designation: Windows Administrator Location: Kharkhauda, Haryana Experience: 3+ yrs of experience Qualification: Degree/ Graduation in IT background Key Requirements Proactive Monitoring & Alerts : Experience in setting up, modifying, and managing server alerts; strong understanding of monitoring tools and server health checks. Windows Server Administration : Hands-on with Windows Server 2012R2, 2016, 2019, and 2022, including configuration and troubleshooting of roles like AD, DNS, DHCP, WINS, IIS, WSUS. Storage & File Services : Knowledge of RAID, Disk Management, File & Print Server administration, NTFS permissions, and troubleshooting. Server Infrastructure : Experience with Windows Failover Clustering, FTP/SFTP services, Terminal Services, and OS performance tuning. Directory Services : Strong understanding of Active Directory, DNS, and Azure AD. Virtualization : Basic working knowledge of VMware. OS Migration : Understanding of Windows OS migration concepts and best practices. ITSM Process Knowledge : Familiarity with ITIL processes (Incident, Service, Change, Problem Management); experience with ITIM or similar tools. Communication & Documentation : Strong written and verbal communication skills; ability to create technical documentation and reports. Collaboration : Provide support to L1 teams and collaborate effectively across teams. Job Types: Full-time, Permanent Benefits: Health insurance Provident Fund Work Location: In person

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3.0 years

0 Lacs

chennai, tamil nadu, india

On-site

Role Description Role Proficiency: Follow/update runbook/SOP to monitor track and co-ordinate to closure/service requests Outcomes 1) Monitor customer infrastructure using tools or defined SOPs to identify failures and mitigate the same by raising tickets with defined priority and severity2) Update SOP with updated troubleshooting instructions and process changes 3) Mentor new team members in understanding customer infrastructure and processes Measures Of Outcomes 1) SLA Adherence2) Compliance towards runbook based troubleshooting process3) Time bound elevations and routing of tickets – OLA Adherence4) Schedule Adherence in managing ticket backlogs5) # of NCs in internal/external audits6) Number of KB changes suggested7) Production readiness of new joiners within agreed timeline by one-on-one mentorship8) % Completion of all mandatory training requirements Monitoring Outputs Expected: Understand Priority and Severity based on ITIL practice. Understand agreed SLA with customer and adhere. Adhere to ITIL best practices Runbook Reference Follow runbook for troubleshooting record troubleshooting steps and provide inputs for runbook changes. Use KB/SOP to resolve tickets update KB/SOP with new findings Tickets Backlog Follow up on tickets based on agreed timelines manage ticket backlogs/last activity as per defined process Collaboration Collaborate with different towers of delivery for ticket resolution (within SLA) document learnings for self-reference. Actively participate in team/organization-wide initiatives. Collaborate with other team members for timely resolution of tickets. Assist new team members to understand the customer environment. Process Adherence Thorough understanding of organization and customer defined process. Consult with mentor when in doubt. Adherence to defined processes. Adhere to organization’ s policies and business conduct. Training On time completion of all mandatory training requirements of organization and customer. Provide on floor training and one-on-one mentorship for new joiners. Performance Management Update FAST Goals in NorthStar track report and seek continues feedback from peers and manager. Skill Examples Strong interpersonal and communication skills (Written verbal and email etiquette) to interact with different teams and customers. Analytical ability to understand a larger picture of customer issues. Ability to follow SOP documents and escalate the s with in the SLA defined. Networking: a. Basic Network commands for troubleshooting Desktop/Laptop connectivity issues Server:a. Strong skills in most operating system commands/utilities basic understanding of virtualization server and client OS installation workgroup and domain knowledgeb. Support tasks like OS installation and basic user level commands and local user/group managementc. Software installation and Basic patch installation Storage & Backup:a. Ability to monitor any Enterprise Storage and backup Solutionsb. Skilled in Storage and backup Monitoringc. Skilled in ticketing tools Database:a. Create or modify queries in order to suit business requirementsb. Data modelling skills; distinguish between OLTP and Data warehouse applicationsc. Storage hardware storage management techniques software used for managing the storaged. Tweak tables making them use less space as possible End User Computing:a. Confident in handling end user calls/Ticketing toolsb. AD managementc. Antivirus Management Strong troubleshooting skills Knowledge Examples ITIL Framework 2) Monitoring knowledge with various infrastructure tools 3) Fair understanding of customer infrastructure ability to co-relate failures4) Networking:a. Understanding of IP addressingb. Moderate knowledge in Network show commands across routers switches Firewalls Load balancersc. Should have basic knowledge in High CPU High Bandwidth usage reasonsd. Basics in Port-Channels and ether channelse. Basic understanding of ticketing tools such as Service-now OR Remedy5) Server:a. Familiarity with the basic OS administrative tools and how to locate them analyse event logs/sys logs etc.b. File system (FAT NTFS etc) and partitioning knowledgec. Basic understanding of system processes/services and user process6) Storage & Backup:a. Good Knowledge in Storage and Backup technologyb. Strong Knowledge in Backup and Recovery Operationsc. Good Knowledge Tape Libraries Backup Appliances Virtual tape Libraries7) Monitoring:a. Good understanding of Networking conceptsb. Basic knowledge of infrastructure componentsc. Knowledge in handling and monitoringd. Familiar with Linux and Windows commands8) Database:a. Very fluent in Structured query languageb. Knowledge of database background processesc. Knowledge of 3-Tier client server architectures and Web services9) End User Computing:a. Knowledge on Office 365b. Basic Network knowledge10) Quality Analysis:a. Exposure to technology/processes as per audit requirements b. Working knowledge of MS Excel Word PPT Outlook etc.s Additional Comments UST is growing and expanding. Come be part of our growth. We are seeking Service Desk Agent that has excellent communication skills in English. Hands on Service Desk and Active Directory experience. In this role you will work in a team setting; we will provide 24/7 support rotating shift amongst the team. Must be flexible to work any work schedule as needed. The Service Desk Agent will act as a point of contact to customers reporting issues, requesting information, access, or other services delivering customer service through multiple channels such as Phone, Chat and Email. Service Desk Agent is responsible for developing a deep understanding of client systems and business practices and should ensure that the service achieves or exceeds its service level targets related to the tickets logged, Resolution and progression of IT related requests and incidents. Experience and personal qualities: 1. Excellent English Communication skills, and Should have experience in voice support 2. 3+ years of Experience in technical Voice Support or ServiceDesk 3. Handle phone calls/emails and deal with them promptly, efficiently and with empathy to ensure a positive experience for our customers. 4. Knowledge in Health Domain is an advantage. 5. Willing to work in 24*7 shift (Rotating schedule) 6. Basic understanding of On-premise and Azure Active Directory. 7. Knowledge of Computers and basic understanding of Networks, with an excellent knowledge on Windows 10-11, Office365 and MS Products. 8. Should have understanding on MFA and Intune. 9. Good Understanding of ITSM tools- ServiceNow. 10. Flexibility to take on additional tasks as directed by Team Lead. UST is an Equal Opportunity Employer Skills Service Desk,It Service Desk,Customer Service

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9.0 - 14.0 years

5 - 12 Lacs

bengaluru

Work from Office

Greetings from Sun Technologies!!! Position: Senior Windows Administrator Years Of Experience: 8+Years Work Location: HBR Layout, Bangalore (work from office) Job Type: Permanent/Fulltime Position Interview Mode : In-Person Shift Details: 24/7 Rotational (Free 2 ways cab with dinner) Mandatory Skills : Active Directory, DNS, DHCP, Group Policies etc. Windows System Administrator Responsibilities: Advanced Active Directory skills including GPOs, building and upgrading domains, forests, RODC server core, site topology, domain & trust, LDAP integration with apps, security/delegation control, TCP/IP DNS, DHCP, Schema update and certificate trust Managing and monitoring AD Inter and Intra replication, DNS Zones and records. Ensuring the proper assignment and configuration of FSMO roles. Configuring forest-wide Lightweight Directory Access Protocol (LDAP) settings. Good knowledge of TCP/IP networking and protocols (DNS, ICMP, SMB, SSL/TLS, etc.) Strong experience on Windows 2012 & 2016 troubleshooting and Clustering concepts Excellent technical knowledge of Active Directory, MDT for OS deployment, DNS, DHCP, email administration, Hyper-V, Bit locker, Patch management. Support IT infrastructure systems and services with 24x7 on-call rotating support Hands-on expertise on DNS, DHCP, TCP/IP, Routers Ability to troubleshoot network issues - LAN & Wireless Experience handling enterprise-level anti-virus, intrusion detection Experience handling Windows & Mac machines with knowledge of Active Directory Laptop Desktop, Server Troubleshooting, Active Directory Management, VPN and Network Troubleshooting, Excellent Communication Skills Hands-on experience in managing and troubleshooting Apple, Windows devices. Desktop Support with impactful problem-solving techniques. If interested please share updated resume to chandanap@suntechnologies.com

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0 years

0 Lacs

delhi, india

On-site

Company Description At Plantomed, we believe in improving health through natural solutions rooted in Ayurveda. Our goal is to provide natural remedies for modern health problems using the best ingredients nature has to offer. We collaborate with Ayurvedic experts and medical professionals to create formulas that combine traditional knowledge with modern science. Our products are certified by the Hon. Ayush Ministry, ensuring they are pure, natural, and effective. Choose Plantomed for a natural, effective approach to better health and wellness, inspired by Ayurveda. Role Description This is a full-time, on-site role for a Hardware Network Engineer located in Delhi, India. The Hardware Network Engineer will be responsible for designing, implementing, and maintaining network infrastructure. Daily tasks include troubleshooting network issues, optimising network performance, ensuring network security, installing and configuring hardware and software, and providing technical support to staff. The role involves working closely with a team to ensure the reliability and efficiency of the network systems. Qualifications Skills in troubleshooting network issues and optimising network performance Proficiency in installing and configuring hardware and software Bachelor's degree in Computer Science, Information Technology, or a related field Skills 1. Computer Fundamentals (Basic Level) Computer Components → CPU, RAM, Storage, Input/Output devices Operating System Basics → Windows, macOS File System Understanding → NTFS, FAT32, Permissions Software Installation & Updates → Drivers, Apps, Patches 2. Networking Basics  IP Addressing → IPv4, IPv6, Private vs Public IP  DNS, DHCP, Gateway, → Role & working  LAN, WAN, MAN → Network types (Basic )  OSI & TCP/IP Model → 7 Layers & 4 Layers basics  Wi-Fi & Wired Networks → Configuration & Security & 3. Hardware Knowledge Motherboard, CPU, RAM, HDD, SSD basics Local Printer & Network Printer configuration & troubleshooting BIOS / UEFI settings ka basic knowledge PC assemble/disassemble process Common hardware failures & fixes & Replacement. 4. Operating System & Software Skills  User creation, password reset, permissions allow  Task Manager, Event Viewer, Disk Management  Windows Update & Troubleshooting tools  Day to Day Inventory. 5. Device Knowledge 1. Switch , Router , Hub. 2. Straight wire crimp , Cross wire crimp.

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0 years

0 Lacs

pune, maharashtra, india

On-site

Windows Architect with Azure on perm cloud – Core Expertise Windows Server (2008–2022) : Setup, AD, DNS, DHCP, GPO. Active Directory : Design, replication, user/group management. PowerShell : Automation, reporting, bulk operations. Patch & Security : WSUS/SCCM, NTFS, firewall, antivirus. Backup/DR : Veeam, Windows Backup, recovery planning. Virtualization : Hyper-V, VMware, VM lifecycle. Monitoring & Troubleshooting : SCOM, Event Viewer, PerfMon. Storage & RDS : RAID, iSCSI, RDS deployment. Certificates & Compliance : PKI, SSL, audit policies.

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1.0 - 3.0 years

3 Lacs

india

On-site

Role Summary: The IT Expert will be responsible for maintaining all PCs, laptops, servers, and ensuring smooth functioning of the ERP system. The role also involves managing network systems and server configurations. Key Responsibilities: · Troubleshoot PC, hardware, and network-related issues. · Manage and maintain ERP software systems. · Configure, maintain, and monitor servers. · Implement IT policies including NTFS permissions and backup protocols. · Provide general IT support across departments. · Ensure regular maintenance and updates of IT infrastructure. Qualifications & Experience: · Education: Bachelor’s or Master’s Degree in a relevant field, along with a recognized IT certification. · Experience: 1-3 years relevant experience. · Industry Preference: Open to all industries; preference for manufacturing sector experience. Skills & Competencies: · Strong understanding of ERP systems and hardware troubleshooting. · Knowledge of networking, NTFS, system security policies. · Proficiency in MS Office and IT support tools. · Good communication skills in Hindi, English, and Gujarati. · Soft-spoken and collaborative. Job Type: Full-time Pay: ₹25,000.00 per month Work Location: In person

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0 years

0 Lacs

gurgaon, haryana, india

On-site

Job Description: VMware/Windows/Cloud (AWS/Azure) Administrator Hands on Experience in ESXi/VC installation and configuration. Experience in troubleshooting issues on ESXI’s etc. Experience in troubleshooting issues on vCenter Appliances Experience in Datacenter handling monitoring the health check of server/UCS/VC Experience on either Shell/power shell/python Expert Knowledge on VMware ESXi patching/Upgrade, VUM/LCM, baselines, host profiles management. Ability to setup of resource pools and a VMware Distributed Resources Scheduler (DRS) cluster, Resource Management, Resource Monitoring along with VMware High Availability (HA) cluster Proven experience in ESX Server Installation and configuration of virtual switches, network connections and port groups configure Storage Validated understanding to support Level 3 OS monitoring Client Software, Backup and Recovery client, Client Software, automated Security, health checking client, OS monitoring Windows 2003/2008/2012/2016/2019/2022 Servers administration Advanced OS troubleshooting skills Server builds using images Strong knowledge on install, configure and manage Microsoft Windows OS, VMware. Strong Knowledge on server management tools H/W troubleshooting, Firmware & BIOS upgrade Strong Knowledge of Troubleshooting skills on Windows server (Blue Screen Errors, performance issues, permissions issues) Knowledge and troubleshooting on Vrealize automation Cloud (Azure) Management of Windows servers in Azure cloud environments. Provision and manage infrastructure resources in the cloud using tools like Azure Resource Manager templates or terraform. Investigate and resolve issues related to the application, infrastructure, or deployment pipelines. Design, implement, and manage CI/CD pipelines using Azure DevOps. Automate infrastructure provisioning and deployments using Infrastructure as Code (IaaC) tools like Terraform, ARM templates, or Azure CLI. Monitor and optimize Azure environments to ensure high availability, performance, and security Troubleshoot and resolve issues related to build, deployment, and infrastructure. Support all Cloud Resources in Azure; Deploy and manage Azure virtual machines, provisioning Vnets, VM’s and load balancers Configure various Azure services such as virtual networks, storage accounts, key vault, load balancer, cluster etc. and troubleshoot it. Troubleshoots issue, performing root cause analysis, and implements corrective/preventive actions. Hands on experience in migration from On-Premises to Cloud in Azure Implementation and troubleshooting experience AZURE are required, including security configurations, patching. Documentation, & Administration Experience (Azure Certifications Appreciated) Assist with infrastructure migration strategies such as large-scale application transfers to the cloud. File Services: DFS configurations Knowledge and troubleshooting on DFSR configurations. Experience in bulk Data migration. NTFS permissions administration SMB Share configuration and permissions. Windows File share configuration, troubleshooting performance issues. Knowledge on Active Directory.

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10.0 years

0 Lacs

mumbai, maharashtra, india

On-site

Millennium Technology Services is seeking a skilled Storage Engineer to help power the next generation of infrastructure for enterprise clients. If you are passionate about storage technologies and data center performance, we want you on our team. Key Responsibilities Daily administration and proactive support of the storage infrastructure Audit and report storage performance, utilization, and errors Serve as a trusted advisor to clients and internal stakeholders Provide onsite staffing augmentation for customer storage teams Interface with Pure Storage Global Services for escalation and technical support Operate within a customer’s IT Service Management (ITSM) framework Support data migrations, disaster recovery, backup/restore, storage consolidation, and performance tuning projects Qualifications & Requirements Strong knowledge of Pure Storage FlashArrays and Purity OS (including ActiveCluster) Solid grasp of networking (Ethernet, IP, DNS, FC switches, routers, etc.); Cisco ACI exposure is a plus Understanding of SAN/NAS storage, storage efficiency software, and replication tools Familiar with storage operations tools and best practices Hands-on knowledge of storage protocols: FC, iSCSI, NAS, SAN Familiar with multipathing configuration and storage monitoring Solid understanding of Microsoft Windows OS (NTFS, shares, domain structures) Proficiency in Unix/Linux system administration (especially AIX); familiarity with NFS, NIS/NIS+, Oracle ASM Bonus: Experience with Cirrus Data Solutions Appliance or block data migration tools Data center migration/consolidation project experience Bachelor’s degree in Electrical Engineering, Computer Science, or related field 5–10+ years in IT operations (preferably storage-centric) ITIL V4 Foundation certification preferred

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2.0 - 3.0 years

0 Lacs

chennai

On-site

2 - 3 Years 1 Opening Chennai, Kochi, Trivandrum Role description Role Proficiency: Follow/update runbook/SOP to monitor track and co-ordinate to closure/service requests Outcomes: 1) Monitor customer infrastructure using tools or defined SOPs to identify failures and mitigate the same by raising tickets with defined priority and severity2) Update SOP with updated troubleshooting instructions and process changes 3) Mentor new team members in understanding customer infrastructure and processes Measures of Outcomes: 1) SLA Adherence2) Compliance towards runbook based troubleshooting process3) Time bound elevations and routing of tickets – OLA Adherence4) Schedule Adherence in managing ticket backlogs5) # of NCs in internal/external audits6) Number of KB changes suggested7) Production readiness of new joiners within agreed timeline by one-on-one mentorship8) % Completion of all mandatory training requirements Outputs Expected: Monitoring: Understand Priority and Severity based on ITIL practice. Understand agreed SLA with customer and adhere. Adhere to ITIL best practices Runbook Reference: Follow runbook for troubleshooting record troubleshooting steps and provide inputs for runbook changes. Use KB/SOP to resolve tickets update KB/SOP with new findings Tickets Backlog: Follow up on tickets based on agreed timelines manage ticket backlogs/last activity as per defined process Collaboration: Collaborate with different towers of delivery for ticket resolution (within SLA) document learnings for self-reference. Actively participate in team/organization-wide initiatives. Collaborate with other team members for timely resolution of tickets. Assist new team members to understand the customer environment. Process Adherence: Thorough understanding of organization and customer defined process. Consult with mentor when in doubt. Adherence to defined processes. Adhere to organization’ s policies and business conduct. Training: On time completion of all mandatory training requirements of organization and customer. Provide on floor training and one-on-one mentorship for new joiners. Performance Management: Update FAST Goals in NorthStar track report and seek continues feedback from peers and manager. Skill Examples: Strong interpersonal and communication skills (Written verbal and email etiquette) to interact with different teams and customers. Analytical ability to understand a larger picture of customer issues. Ability to follow SOP documents and escalate the s with in the SLA defined. Networking: a. Basic Network commands for troubleshooting Desktop/Laptop connectivity issues Server:a. Strong skills in most operating system commands/utilities basic understanding of virtualization server and client OS installation workgroup and domain knowledgeb. Support tasks like OS installation and basic user level commands and local user/group managementc. Software installation and Basic patch installation Storage & Backup:a. Ability to monitor any Enterprise Storage and backup Solutionsb. Skilled in Storage and backup Monitoringc. Skilled in ticketing tools Database:a. Create or modify queries in order to suit business requirementsb. Data modelling skills; distinguish between OLTP and Data warehouse applicationsc. Storage hardware storage management techniques software used for managing the storaged. Tweak tables making them use less space as possible End User Computing:a. Confident in handling end user calls/Ticketing toolsb. AD managementc. Antivirus Management Strong troubleshooting skills Knowledge Examples: 1) ITIL Framework 2) Monitoring knowledge with various infrastructure tools 3) Fair understanding of customer infrastructure ability to co-relate failures4) Networking:a. Understanding of IP addressingb. Moderate knowledge in Network show commands across routers switches Firewalls Load balancersc. Should have basic knowledge in High CPU High Bandwidth usage reasonsd. Basics in Port-Channels and ether channelse. Basic understanding of ticketing tools such as Service-now OR Remedy5) Server:a. Familiarity with the basic OS administrative tools and how to locate them analyse event logs/sys logs etc.b. File system (FAT NTFS etc) and partitioning knowledgec. Basic understanding of system processes/services and user process6) Storage & Backup:a. Good Knowledge in Storage and Backup technologyb. Strong Knowledge in Backup and Recovery Operationsc. Good Knowledge Tape Libraries Backup Appliances Virtual tape Libraries7) Monitoring:a. Good understanding of Networking conceptsb. Basic knowledge of infrastructure componentsc. Knowledge in handling and monitoringd. Familiar with Linux and Windows commands8) Database:a. Very fluent in Structured query languageb. Knowledge of database background processesc. Knowledge of 3-Tier client server architectures and Web services9) End User Computing:a. Knowledge on Office 365b. Basic Network knowledge10) Quality Analysis:a. Exposure to technology/processes as per audit requirements b. Working knowledge of MS Excel Word PPT Outlook etc.s Additional Comments: Responsibilities • Act as customer point of contact (L1). • Log, update and track customer escalations and service requests. • Triage the tickets and escalate as appropriate. • Coordinate SLA calculations and own SLA reporting • Make sure the support tickets are up to date and own till closure. • Collaborate with higher levels (L3/L4) to resolve application issues. • Ensure completeness of tickets raised by the customers and do basic investigations • Initiate incident meetings during critical issues and ensure regular updates to relevant stakeholders. • Work in different time zones being in 24/7 support model. • Handle service requests and incidents with SOPs in place. • Maintain the run book and SOPs • Excellent verbal and writing communication, interpersonal and analytical skills. • Exposure with ticketing tools like JIRA • Great team player with the ability to work with minimal supervision. • Should be customer focused and empathetic. • Quick learner and have business awareness. • Should have good collaboration skills. • Basic technical skills like SQL scripting are desirable. Skills Monitoring,Sql,Analytical,Java About UST UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.

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0 years

0 Lacs

chennai, tamil nadu, india

On-site

Role Description Role Proficiency: Follow/update runbook/SOP to monitor track and co-ordinate to closure/service requests Outcomes 1) Monitor customer infrastructure using tools or defined SOPs to identify failures and mitigate the same by raising tickets with defined priority and severity2) Update SOP with updated troubleshooting instructions and process changes 3) Mentor new team members in understanding customer infrastructure and processes Measures Of Outcomes 1) SLA Adherence2) Compliance towards runbook based troubleshooting process3) Time bound elevations and routing of tickets – OLA Adherence4) Schedule Adherence in managing ticket backlogs5) # of NCs in internal/external audits6) Number of KB changes suggested7) Production readiness of new joiners within agreed timeline by one-on-one mentorship8) % Completion of all mandatory training requirements Monitoring Outputs Expected: Understand Priority and Severity based on ITIL practice. Understand agreed SLA with customer and adhere. Adhere to ITIL best practices Runbook Reference Follow runbook for troubleshooting record troubleshooting steps and provide inputs for runbook changes. Use KB/SOP to resolve tickets update KB/SOP with new findings Tickets Backlog Follow up on tickets based on agreed timelines manage ticket backlogs/last activity as per defined process Collaboration Collaborate with different towers of delivery for ticket resolution (within SLA) document learnings for self-reference. Actively participate in team/organization-wide initiatives. Collaborate with other team members for timely resolution of tickets. Assist new team members to understand the customer environment. Process Adherence Thorough understanding of organization and customer defined process. Consult with mentor when in doubt. Adherence to defined processes. Adhere to organization’ s policies and business conduct. Training On time completion of all mandatory training requirements of organization and customer. Provide on floor training and one-on-one mentorship for new joiners. Performance Management Update FAST Goals in NorthStar track report and seek continues feedback from peers and manager. Skill Examples Strong interpersonal and communication skills (Written verbal and email etiquette) to interact with different teams and customers. Analytical ability to understand a larger picture of customer issues. Ability to follow SOP documents and escalate the s with in the SLA defined. Networking: a. Basic Network commands for troubleshooting Desktop/Laptop connectivity issues Server:a. Strong skills in most operating system commands/utilities basic understanding of virtualization server and client OS installation workgroup and domain knowledgeb. Support tasks like OS installation and basic user level commands and local user/group managementc. Software installation and Basic patch installation Storage & Backup:a. Ability to monitor any Enterprise Storage and backup Solutionsb. Skilled in Storage and backup Monitoringc. Skilled in ticketing tools Database:a. Create or modify queries in order to suit business requirementsb. Data modelling skills; distinguish between OLTP and Data warehouse applicationsc. Storage hardware storage management techniques software used for managing the storaged. Tweak tables making them use less space as possible End User Computing:a. Confident in handling end user calls/Ticketing toolsb. AD managementc. Antivirus Management Strong troubleshooting skills Knowledge Examples ITIL Framework 2) Monitoring knowledge with various infrastructure tools 3) Fair understanding of customer infrastructure ability to co-relate failures4) Networking:a. Understanding of IP addressingb. Moderate knowledge in Network show commands across routers switches Firewalls Load balancersc. Should have basic knowledge in High CPU High Bandwidth usage reasonsd. Basics in Port-Channels and ether channelse. Basic understanding of ticketing tools such as Service-now OR Remedy5) Server:a. Familiarity with the basic OS administrative tools and how to locate them analyse event logs/sys logs etc.b. File system (FAT NTFS etc) and partitioning knowledgec. Basic understanding of system processes/services and user process6) Storage & Backup:a. Good Knowledge in Storage and Backup technologyb. Strong Knowledge in Backup and Recovery Operationsc. Good Knowledge Tape Libraries Backup Appliances Virtual tape Libraries7) Monitoring:a. Good understanding of Networking conceptsb. Basic knowledge of infrastructure componentsc. Knowledge in handling and monitoringd. Familiar with Linux and Windows commands8) Database:a. Very fluent in Structured query languageb. Knowledge of database background processesc. Knowledge of 3-Tier client server architectures and Web services9) End User Computing:a. Knowledge on Office 365b. Basic Network knowledge10) Quality Analysis:a. Exposure to technology/processes as per audit requirements b. Working knowledge of MS Excel Word PPT Outlook etc.s Additional Comments Responsibilities Act as customer point of contact (L1). Log, update and track customer escalations and service requests. Triage the tickets and escalate as appropriate. Coordinate SLA calculations and own SLA reporting Make sure the support tickets are up to date and own till closure. Collaborate with higher levels (L3/L4) to resolve application issues. Ensure completeness of tickets raised by the customers and do basic investigations Initiate incident meetings during critical issues and ensure regular updates to relevant stakeholders. Work in different time zones being in 24/7 support model. Handle service requests and incidents with SOPs in place. Maintain the run book and SOPs Excellent verbal and writing communication, interpersonal and analytical skills. Exposure with ticketing tools like JIRA Great team player with the ability to work with minimal supervision. Should be customer focused and empathetic. Quick learner and have business awareness. Should have good collaboration skills. Basic technical skills like SQL scripting are desirable. Skills Monitoring,Sql,Analytical,Java

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2.0 years

0 Lacs

india

On-site

Role : Senior Hosting Product Specialist About Us: Newfold Digital is a leading web technology company serving nearly 7 million customers globally. Established in 2021 through the combination of leading web services providers Endurance Web Presence and Web.com Group, Newfold’s mission is to empower success in a connected world with a focus on helping businesses of all sizes thrive online. The company's world-class family of brands includes BlueHost, HostGator, iPage, Domain.com, A Small Orange, MOJO Marketplace, BigRock, and ResellerClub. What you’ll do? ● Participate in 24x7 shifts ● Monitor the stability of our products with various internal tools. ● L1/L2 Support ownership of all hosting products (cpanel/plesk/vps/cloud/dedicated). ● Handle incident response, troubleshooting and fix for various products/services. ● Handle escalations as per policies/procedures. ● Get different internal/external groups together to resolve production site issues effectively. ● Communicate clearly on tickets, phone calls made to the team about various issues. ● Exhibit a sense of urgency to resolve issues. ● Build advanced automation workflows for automating repeated issues. ● Work with our infrastructure team to deploy and maintain Linux/Windows servers using automated scripts and a predefined runbook. ● Ensure SLA's and Operational standards are met. ● Raise tickets to different internal groups to resolve recurrent problems, alerts and follow up on escalated issues. ● Liaison with engineering teams for RCA's, permanent resolutions on issues affecting production sites. ● Contribute to Operations handbook. ● Ensure smooth hand-offs between shifts. Who you are? (2-3 years of experience) ● Educational Qualifications : Graduate, preferably in Information Technology or Computer Science Consistently strong academic performance. ● Linux: Goodunderstanding of Linux Systems, Any Shell/Bash, sed/awk/grep/egrep, VI/VIM/Emacs, netstat, lsof, strace, ps/top/atop/dstat, grub boot config & systems rescue, fstab/disk labels, ext3/ext4, IPtables, sysstat (sar/vmstat/iostat etc), run-levels & startup scripts, sudo/chroot/chkrootkit/rkhunter. ● Windows: Windows 2000/2003/2008, NTFS chkdisk/acls etc, Troubleshoot system/application faults using Event logs, Updates via WSUS, Terminal Services, IIS Fundamentals ● Fundamentals: Basic DNS & Networking, TCP/UDP, IP Routing, HA & Load Balancing Concepts. ● Application Protocols: SMTP,HTTP,FTP,IMAP,POP. ● Shifts: Must be willing to work in shifts (including at night and on holidays). Good To Have: ● Understanding of Cloud ● Systems/Hardware: RAID, LOM/IPMI/IP KVMs, Dell Hardware. ● Windows:WMI, Powershell/VB scripts, MS-SQL Fundamentals. ● Applications: Postfix/qmail/Exim, Database Systems Fundamentals (MySQL/Postgres),Nginx/Apache (mod_php, mod_fcgid, CGI, php-fpm etc), Tomcat. ● Tools/Utilities: Nagios, DHCP, Kickstart/Cobbler, Yum, RPM, GIT/SVN ● Others: Regular expressions, Rescue Kits like TRK, etc. ● Certification: Red Hat Certified Engineer (RHCE), GCP Why you’ll love us. We’ve evolved; we provide three work environment scenarios. You can feel like a Newfolder in a work from-home, hybrid, or work-from-the-office environment. Work-life balance. Our work is thrilling and meaningful, but we know balance is key to living well. We celebrate one another’s differences . We’re proud of our culture of diversity and inclusion. We foster a culture of belonging. Our company and customers benefit when employees bring their authentic selves to work. We have programs that bring us together on important issues and provide learning and development opportunities for all employees. We have 20 + affinity groups where you can network and connect with Newfolders globally. We care about you. At Newfold, taking care of our employees is our top priority. we make sure that cutting edge benefits are in place to for you. Some of the benefits you will have: We have partnered with some of the best insurance providers to provide you excellent Health Insurance options, Education/ Certification Sponsorships to give you a chance to further your knowledge, Flexi-leaves to take personal time off and much more. Building a community one domain at a time, one employee at a time. All our employees are eligible for a free domain and WordPress blog as we sponsor the domain registration costs. Where can we take you? We’re fans of helping our employees learn different aspects of the business, be challenged with new tasks, be mentored, and grow their careers. Unfold new possibilities with #teamnewfold!

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5.0 years

0 Lacs

jaipur, rajasthan, india

On-site

About The Company Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications Organisation : Novamesh Ltd (TATA Commununications Ltd) Position : L3, Location – Jaipur Shift : 9x5 Job Summary We are looking for an experienced System and Network Forensics Specialist to conduct detailed investigations into cyber incidents, data breaches, and suspicious network activity. The candidate will analyze logs, artifacts, memory dumps, and network traffic to identify root causes, attacker techniques, and indicators of compromise (IOCs). This role plays a key part in incident response and threat attribution efforts. Key Responsibilities System Forensics: Acquire and analyze forensic images of workstations, servers, and storage devices using tools like FTK, EnCase, X-Ways, Autopsy. Perform memory analysis using Volatility or similar tools to extract runtime evidence. Examine system logs, registry, file metadata, prefetch files, and persistence mechanisms. Recover deleted files, examine file access patterns, and identify malicious executables or scripts. Network Forensics Analyze PCAP files and live network captures using Wireshark, Zeek (Bro), tcpdump, or NetworkMiner. Reconstruct sessions to identify lateral movement, exfiltration, beaconing, or C2 communications. Correlate network events with endpoint activity and threat intelligence to understand attack paths. Reporting & Collaboration Document findings, timelines, IOCs, and technical evidence in clear forensic reports. Support legal and HR teams in internal investigations with chain-of-custody adherence. Collaborate with SOC, threat intelligence, and incident response teams during investigations. Recommend detection or preventive controls based on forensic analysis. Required Skills And Qualifications Strong understanding of OS internals (Windows/Linux), file systems (NTFS, EXT4), and memory structure. Hands-on experience with forensic toolkits and analysis frameworks. In-depth knowledge of networking protocols (TCP/IP, DNS, HTTP/S, SMB). Familiarity with malware behavior, rootkits, persistence techniques, and anti-forensic methods. Experience documenting forensic findings for both technical and non-technical audiences. Working knowledge of legal processes related to digital evidence handling. Familiarity with SIEMs (e.g., Splunk, QRadar) and EDR tools (e.g., CrowdStrike, SentinelOne). NBAD etc Experience with MITRE ATT&CK, threat hunting, or reverse engineering. Required Qualifications Education: B.E./B.Tech/MCA/M.Sc. in Computer Science or Information Technology. Experience: Minimum 5+ years of relevant experience in Security Operations, Threat Detection, or Incident Response. Certification : GCFA, GCFE, CHFI

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1.0 - 6.0 years

1 - 4 Lacs

mumbai

Work from Office

Strong experience in Windows Server environment, especially with file server roles. • Hands-on knowledge of Active Directory (user/group management, group policies, permissions). • Familiar with file/folder permission delegation, NTFS, and share-level permissions. • Understanding of approval workflows (could be through ticketing tools • Good interpersonal and communication skills to explain and coordinate with users. Role & responsibilities Network Share Drive Share Drive Expansion CHANGE Request implementation and monitoring Basic knowledge of Share creation CIFS/ NFS Basic knowledge of Active Directory and groups Outlook DL How to apply permission's to share drive Access to other users data/ revoke access Recreate Roaming Profile/Citrix Profile PST mapping User Data Transfer ITIL process - Incident and Change mgmt.

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0 years

0 Lacs

ahmedabad, gujarat, india

Remote

🌍 We’re Hiring: IT Operations Engineer (L1/l2) - (Remote) About Us At KloudMSP, we are a global Managed Services Provider delivering end-to-end IT solutions to clients across industries and continents. From cloud infrastructure and cybersecurity to productivity tools and IT operations, we help businesses stay secure, connected, and efficient in a rapidly changing digital world. Our team is made up of passionate IT professionals who thrive on solving complex challenges and delivering measurable value. We believe in continuous learning, collaboration, and empowering our people to grow alongside the technologies we work with. With a strong focus on customer success and a collaborative work culture, KloudMSP is the ideal place for IT specialists who want to make a global impact while advancing their careers. Join our IT operations team, supporting clients worldwide and ensuring smooth, SLA-driven service delivery What You’ll Do: • Provide remote support via tools, calls, and ticketing systems (SLA-driven) • Manage Azure (VMs, storage, networking, Azure AD, Conditional Access, MFA) • Administer Microsoft 365 (Exchange, Teams, SharePoint, OneDrive, security) • Maintain Active Directory & Group Policies (on-prem/hybrid) • Perform email migrations (Google Workspace, Exchange, IMAP/POP) & configure SPF/DKIM/DMARC • Configure file shares (NTFS, SharePoint, OneDrive, Azure Files) • Manage Windows Server, Linux, Windows 10–11, macOS environments • Administer endpoint security (Intune, antivirus, BitLocker, File Vault) • Automate routine tasks with PowerShell (Bash scripting is a plus) • Monitor backups, perform restore tests, and troubleshoot networking (TCP/IP, DNS, MX, DHCP, VPN, firewall) You Bring: • Basic knowledge of Azure, Microsoft 365, Google Workspace, DNS, Active Directory • Understanding of networking fundamentals (TCP/IP, DNS, MX records) • OS management experience across Windows Server, Linux, Windows, macOS • File/email migration experience & familiarity with ITSM/ticketing tools • Strong troubleshooting skills and a passion for learning • Willingness to work in UK & US rotational shifts • Self-motivated with an eagerness to take on new technologies (training & certifications reimbursed!) 📩 Apply today and take the next step in your IT career with us! 📧 Send your CV to hr@kloudmsp.com with below details Current Salary Expected Salary Notice Period Are you comfortable working in UK/US hours? Do you have a suitable environment to work remotely? #ITJobs #ITOperations #RemoteWork #Azure #Microsoft365 #ActiveDirectory #Networking #CareerGrowth

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5.0 - 7.0 years

0 Lacs

mumbai, maharashtra, india

Remote

Role: Storage Administrator (SAN, Hitachi & CISCO) CTC: up to 18 LPA (negotiable based up on experience) Location: Mumbai Experience: 5 years Responsibilities: - Administration & Maintenance: Manage day-to-day administration of SAN and storage environments. Perform system-level maintenance and ensure all infrastructure is up-to-date. Handle storage allocations to server infrastructure and perform necessary host-level tasks. Create and maintain comprehensive documentation, procedures, and reports for storage infrastructure. - Capacity & Performance Management: Monitor and analyze storage and SAN switch capacity and performance data. Track storage usage trends, perform capacity planning for future growth, and provide remediation recommendations. Oversee the design, installation, configuration, and de-provisioning of storage solutions. - Troubleshooting & Incident Resolution: Collaborate with customer support teams and participate in problem-solving and troubleshooting activities. Diagnose, resolve, and document problems, including performing root cause analysis for incident records. Execute storage infrastructure maintenance in line with best practices and change management policies. - Disaster Recovery & Replication: Provide and manage disaster recovery solutions for SAN storage. Develop and maintain a library of disaster recovery procedures. Oversee business resumption testing and data integrity checks. Manage data movement and replication processes. - Automation & Scripting: Automate routine administrative tasks using scripting languages like Bash and PowerShell to improve efficiency. Administer Linux (RHEL, CentOS, Ubuntu) and Windows OS environments, configuring file systems (ext4, NTFS, NFS, CIFS) for storage management appliances like Hitachi OpsCenter and Cisco DCNM. - Mentorship & Collaboration: Mentor and train junior administrators. Interface with Hitachi storage engineers to manage the implementation of new storage infrastructure and services. Requirements: 5+ years of experience in storage administration. Proficiency in Hitachi Block Storage (VSP 5000) and Cisco/Brocade SAN Directors and Switches. Hands-on experience with Hitachi OpsCenter Administrator & Analyzer and Cisco NDFC or DCNM. Expertise in Hitachi in-system replication (Shadow Image and Thin Image) and remote replication (True Copy & Universal Replicator). Strong scripting skills in Bash and PowerShell. Experience with Linux (RHEL, CentOS, Ubuntu) and Windows OS administration. Deep understanding of file systems such as ext4, NTFS, NFS, and CIFS. Excellent problem-solving, communication, and collaboration skills. Apply Now! Show more Show less

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0 years

0 Lacs

ahmedabad, gujarat, india

Remote

Company Description Kloud MSP is a full-service Managed Service Provider (MSP) and Managed Security Service Provider (MSSP). We specialize in delivering enterprise-grade solutions tailored to the unique needs of organizations to help them scale faster, stay secure, and operate more efficiently, regardless of industry or business size. Role Description This is a full-time on-site role for an IT Operations Engineer at Kloud MSP. The IT Operations Engineer will be responsible for IT operations, troubleshooting, technical support, system administration, and ensuring the smooth functioning of the organization's technology infrastructure remotely and must work in US & UK shift. What You’ll Do: • Support via remote tools, calls & ticketing (SLA-driven) • Manage Azure (VMs, storage, networking, Azure AD, Conditional Access, MFA) • Administer M365 (Exchange, Teams, SharePoint, OneDrive, security) • Maintain Active Directory & Group Policies (on-prem/hybrid) • Perform email migrations (Google, Exchange, IMAP/POP) & configure SPF/DKIM/DMARC • Configure file shares (NTFS, SharePoint, OneDrive, Azure Files) • Manage Windows Server, Linux, Win 10–11, macOS • Administer endpoint security (Intune, AV, BitLocker, File Vault) • Automate with PowerShell & Bash • Backup monitoring, restore tests, networking (TCP/IP, DHCP, VPN, firewall) You Bring: • Knowledge of Azure, M365, DNS, Active Directory • OS management across Windows Server, Linux, Windows, macOS • File/email migration skills, RMM & ticketing experience • Strong troubleshooting, documentation & self-learning mindset Remote (Gujarat-based) | US & UK Clients | Must work in UK & US hours | Growth in Cloud & Cybersecurity Drop your CV to : hr@kloudmsp.com

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0.0 - 6.0 years

0 Lacs

Powai, Mumbai, Maharashtra

On-site

About Company Dixit Infotech Services Pvt. Ltd. is one of India’s leading information technology service integrators and solution providers. Dixit is a fast-paced, dynamic organization. Our pride and glory lie in being a customer-centric and forward-thinking company. 45 years young, our long experience packed with up-to-date trends and knowledge makes us an IT infrastructure company you can trust. With over 800 employees serving through 41 service locations and 5 offices across India, we provide infrastructure management services, cloud computing, data storage, backup and security, unified communication, enterprise mobility, and more. Partnering with major OEMs, we offer Managed Print Services, AMC and FMS, Device-as-a-Service, structured cabling, and surveillance services to our esteemed clients. Customized solutions, certified professionals, quick responses, and our adaptable attitude towards customer care for your IT infrastructure needs make us 'The X factor in your IT.’ Our Vision: To be the best-in-class in IT services in India and overseas. Our Mission: To provide customized services and solutions and be the No. 1 choice for all IT needs. Job Description Strong experience in Windows Server environment, especially with file server roles. Hands-on knowledge of Active Directory (user/group management, group policies, permissions). Familiar with file/folder permission delegation, NTFS, and share-level permissions. Understanding of approval workflows (could be through ticketing tools Good interpersonal and communication skills to explain and coordinate with users. Role & responsibilities Network Share Drive Share Drive Expansion CHANGE Request implementation and monitoring Basic knowledge of Share creation CIFS/ NFS Basic knowledge of Active Directory and groups Outlook DL How to apply permission's to share drive Access to other users data/ revoke access Recreate Roaming Profile/Citrix Profile PST mapping User Data Transfer ITIL process - Incident and Change mgmt. Department Service Open Positions 1 Skills Required active directory,ntfs,dns, dhcp, GPO, NAS, Service Now, Storage Experience 1 to 6 years Location Powai, Mumbai, Maharashtra, India

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3.0 years

5 - 7 Lacs

Chennai

Remote

We are seeking a talented individual to join our MMC Corporate team at AMSI.This role will be based in Noida/Gurgaon. This is a hybrid role that has a requirement of working at least three days a week in the office. Senior Principal Engineer - Systems Administration - Azure AD We will count on you to: Active Directory Sites and Services (Must Have) Creation of Users, Groups, Computers, OU’s, Group Manages Service Accounts DNS Group Policy Domain DFS Active Directory Trusts (forest, Child and External) Active Directory Schema and attributes Backup and Restore of AD objects AD Certificate Services (PKI) ADFS (Active Directory Federated Services) Windows Server Operating Systems up to and including Windows OS (Basic Knowledge PowerShell and or another scripting language Any Identity Services e.g., OKTA, Ping, Forgerock Semperis Forest Recovery, Semperis DSP and Change Auditor Azure AD and Office 365 Microsoft Azure AD Connec What you need to have: Creation of Users, Groups, Computers, OU’s, Group Manages Service Accounts DNS Group Policy Domain DFS Active Directory Sites and Services Windows Server Operating Systems up to and including Windows Server 2019 Active Directory Trusts (forest, Child and External) Backup and Restore of AD objects Active Directory Schema and attributes NTFS and Share Permissions AD Certificate Services (PKI) PowerShell and or another scripting language ADFS (Active Directory Federated Services) Any Identity Services e.g., OKTA, Ping, Forgerock Semperis Forest Recovery, Semperis DSP and Change Auditor Entra AD and Office 365 Microsoft Azure AD Connect What makes you stand out? A proven background in identity services, supporting Active Directory, Entra AD and OKTA 3+ years supporting identity services in a large enterprise A background in multiple forest, multiple domain environments supporting resource domains for exchange. Knowledge of Microsoft Active Directory Administration and Support Knowledge of Privilege Identity Management, Privilege Access Management Knowledge of Active Directory backup and recovery and advanced audit Knowledge of Windows Operating systems and Windows Firewall Capabilities in scripting in languages including PowerShell Knowledge of PKI and Certificate Services, templates, and management. Understanding of Unix and Linux Operating Systems. Experience managing Okta and Entra (Azure) and a Global Admin level. Why join our team: We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. Marsh McLennan (NYSE: MMC) is the world’s leading professional services firm in the areas of risk, strategy and people. The Company’s more than 85,000 colleagues advise clients in over 130 countries. With annual revenue of $23 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses. Marsh provides data-driven risk advisory services and insurance solutions to commercial and consumer clients. Guy Carpenter develops advanced risk, reinsurance and capital strategies that help clients grow profitably and pursue emerging opportunities. Mercer delivers advice and technology-driven solutions that help organizations redefine the world of work, reshape retirement and investment outcomes, and unlock health and well being for a changing workforce. Oliver Wyman serves as a critical strategic, economic and brand advisor to private sector and governmental clients. For more information, visit marshmclennan.com, or follow us on LinkedIn and X. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person Marsh McLennan (NYSE: MMC) is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marshmclennan.com, or follow on LinkedIn and X. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

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