94 Npa Jobs - Page 4

Oversee vehicle recovery ops for North, ensuring maximum recovery rates ,minimizing losses.Lead a team,develop recovery strategies&collaborate with stakeholders.The role requires strong leadership, strategic thinking, and analytical skills Required Candidate profile Prior experience in managing north states including UP region. Exposure of managing a pool size of 25-30k cases monthly. Exposure of driving CV,PV,CE collection.

Role & responsibilities 1. Manage & motivate team of 200 operators & 10 TLs.. 2.Manage the Collection process for assigned campaign(s)/Portfolio(s) 3.Ensure operator are delivering individual campaign target, SLA & KPI 4.Maximize Productivity by increasing performance Coaching and Feedback, Bottom Quotile Management, Individual Target settings, Weekly and monthly review, Analyzing relevant reports, making reports and reporting to management on areas of improvement. 5.Conducting team meetings, pre/post/mid shifts. 6.To recruit, induct, develop and support a team delivering front line customer services to ensure resolution of enquiries, complaints and request for services at the earliest possible opportunity. Dialer Knowledge preferred. 7.To supervise the workload of the team, allocating team members to optimize service provision and administrative support across the hours of the operation of the Contact Centre. 8.Attrition , Shrinkage, roster management. 9.Managing PIP (Performance improvement Plan) of the team members. Preferred candidate profile Graduate, with minimum 4-10 years of collections experience. Candidate should have Large field team handling experience(TLs/AMs/Managers) Computer literacy: internet, email, MS Excel, MS PowerPoint & Presentation savy Should be able to coordinate with other department efficiently to resolve queries. Drive Team for Higher productivity Must be good in Planning and execution and able to manage large volumes Excellent Communication and presentation skills Supervisory skills: ability to coach, mentor and inspire Result orientation: ability to set and review targets

Objective Primary objective at the capacity of Assistant Manager / Cluster manager for a City / State / Zone. In this role is to AM/CM is too supervise and manage field collections through External collections team and Vendor management to deliver continuous results, drive profitability, process improvement through initiatives Role & responsibilities 1. Location management & Must be Target oriented & set high benchmarks. 2. To Manage In-house Team Leaders, followed by vendor management at location level. 3. Control portfolio in terms of Physical collections & CRR indicators in External domain. 4. Reports Management which will support in tracking field team performance. 5. Departmental liaising to improve team performance. 6. Managing the allocation strategy, capacity planning, Span of control & training in- house staff about product & services 7. To manage Audit and Quality parameters at vendor management level 8. Must be good in planning, Operational challenges & problem solving. 9. Analyze team performance and provide corrective action for improvement. 10. Ensure proper quality controls on the set process 11. Customer escalation and complaints management in coordination with other departments. 12. Training and development for team Motivation. Preferred candidate profile Graduate, with minimum 5-10 years of collections recovery experience. Candidate should have Large field team handling experience(TLs/AMs/Managers) Computer literacy: internet, email, MS Excel, MS PowerPoint & Presentation savy Should be able to coordinate with other department efficiently to resolve queries. Drive Team for Higher productivity Must be good in Planning and execution and able to manage large volumes Excellent Communication and presentation skills Supervisory skills: ability to coach, mentor and inspire Result orientation: ability to set and review targets Open to travel for official purpose.

Objective Primary objective at the capacity of Assistant Manager / Cluster manager for a City / State / Zone. In this role is to AM/CM is too supervise and manage field collections through External collections team and Vendor management to deliver continuous results, drive profitability, process improvement through initiatives Role & responsibilities 1. Location management & Must be Target oriented & set high benchmarks. 2. To Manage In-house Team Leaders, followed by vendor management at location level. 3. Control portfolio in terms of Physical collections & CRR indicators in External domain. 4. Reports Management which will support in tracking field team performance. 5. Departmental liaising to improve team performance. 6. Managing the allocation strategy, capacity planning, Span of control & training in- house staff about product & services 7. To manage Audit and Quality parameters at vendor management level 8. Must be good in planning, Operational challenges & problem solving. 9. Analyze team performance and provide corrective action for improvement. 10. Ensure proper quality controls on the set process 11. Customer escalation and complaints management in coordination with other departments. 12. Training and development for team Motivation. Preferred candidate profile Graduate, with minimum 5-10 years of collections experience. Candidate should have Large field team handling experience(TLs/AMs/Managers) Computer literacy: internet, email, MS Excel, MS PowerPoint & Presentation savy Should be able to coordinate with other department efficiently to resolve queries. Drive Team for Higher productivity Must be good in Planning and execution and able to manage large volumes Excellent Communication and presentation skills Supervisory skills: ability to coach, mentor and inspire Result orientation: ability to set and review targets Open to travel for official purpose.

Summary The position is open for Asst. Manager / Cluster Manager for Mumbai & Pune (Maharashtra) , the candidate must have min 5-10 years of collection/ recovery experience of banking , fintech or NBFC. The person would be responsible for end-to-end collection of the assigned portfolio of cash loan and consumer durable products, managed portfolio (one or multiple dues stages) performance through a team of team leaders and vendors, along with managing relationship with all key stake holders for the region, need to ensure timely achievement of the assigned targets in a very fast paced environment by formulating and executing collection strategy. Role & responsibilities 1. Location management & Must be Target oriented & set high benchmarks. 2. To Manage In-house Team Leaders, followed by vendor management at location level. 3. Control portfolio in terms of Physical collections & CRR indicators in External domain. 4. Reports Management which will support in tracking field team performance. 5. Departmental liaising to improve team performance. 6. Managing the allocation strategy, capacity planning, Span of control & training in- house staff about product & services 7. To manage Audit and Quality parameters at vendor management level 8. Must be good in planning, Operational challenges & problem solving. 9. Analyze team performance and provide corrective action for improvement. 10. Ensure proper quality controls on the set process 11. Customer escalation and complaints management in coordination with other departments. 12. Training and development for team Motivation Qualifications; Any Graduation / Post graduation. Graduate, with minimum 5-10 years of collections experience. Candidate should have Large field team handling experience(TLs/AMs/Managers) Computer literacy: internet, email, MS Excel, MS PowerPoint & Presentation savy Should be able to coordinate with other department efficiently to resolve queries. Drive Team for Higher productivity Must be good in Planning and execution and able to manage large volumes Excellent Communication and presentation skills Supervisory skills: ability to coach, mentor and inspire Result orientation: ability to set and review targets Open to travel for official purpose.

Summary The position is open for Asst. Manager/Cluster Manager for Lucknow- Uttar Pradesh. Tele Recovery & Field Recovery, the candidate must have min 5-10 years of collection/ recovery experience of banking , fintech or NBFC. The person would be responsible for end-to-end collection of the assigned portfolio of cash loan and consumer durable products, managed portfolio (one or multiple dues stages) performance through a team of team leaders and vendors. Role & responsibilities 1. Location management & Must be Target oriented & set high benchmarks. 2. To Manage In-house Team Leaders, followed by vendor management at location level. 3. Control portfolio in terms of Physical collections & CRR indicators in External domain. 4. Reports Management which will support in tracking field team performance. 5. Departmental liaising to improve team performance. 6. Managing the allocation strategy, capacity planning, Span of control & training in- house staff about product & services 7. To manage Audit and Quality parameters at vendor management level 8. Must be good in planning, Operational challenges & problem solving. 9. Analyze team performance and provide corrective action for improvement. 10. Ensure proper quality controls on the set process 11. Customer escalation and complaints management in coordination with other departments. 12. Training and development for team Motivation. Preferred candidate profile Graduate, with minimum 5-10 years of collections experience. Candidate should have Large field team handling experience(TLs/AMs/Managers) Computer literacy: internet, email, MS Excel, MS PowerPoint & Presentation savy Should be able to coordinate with other department efficiently to resolve queries. Drive Team for Higher productivity Must be good in Planning and execution and able to manage large volumes Excellent Communication and presentation skills Supervisory skills: ability to coach, mentor and inspire Result orientation: ability to set and review targets Open to travel for official purpose. Note ; Tele Recovery & Field Recovery are both different profile . Candidate having experience in Tele Recovery / Field Recover Can apply on Same.

Job Title: State Head Job Summary: We are seeking a highly motivated and skilled individual to join our team as a State Head NPA Resolution Role. The primary responsibility of this role is to efficiently collect outstanding loan amounts from customers who have defaulted on their loans. The State Head should have excellent communication and negotiation skills, a strong understanding of the collections process, and the ability to perform under pressure to meet collection targets and generate profit for company. Responsibilities : - Responsible for throughout Collection process deliveries and improvements from Team members across pan India. - Handle a team of minimum 15 Field Officers location wise. - To transit & stabilize business processes - To Train & motivate team. - Ensuring smooth functioning of the business as per the SLA terms & conditions - Managing the profitability of the business as per revenue target Requirements: - Education Qualification: Graduate & above - Previous experience in collections or a similar role, preferably in the banking or financial services industry, 5+ years required in similar process. - Overall P&L understanding to run the business - Communication Skills should fluent - Strong communication and negotiation skills - People Management skills - Ability to work independently and under pressure to meet collection targets - Comfortable with MS office - Excellent problem-solving and decision-making abilities - Proficient in using collections LMS software and Microsoft Office applications - Knowledge of relevant laws, regulations, and best practices in collections - Ability to maintain confidentiality and handle sensitive customer information with care

Role & responsibilities Should be well conversant with IRAC, Exposure, Large exposure norms, Resolution Plan Implementation, Sensitive sector monitoring, etc. Exposure in preparation of DSB, CRILC, PSL, MSME, SLBC, Defaulter, NPA, Bureau reporting (CIBIL), NeSL submission, Quarterly disclosure preparation, Risk Based Supervision submission, Potential NPA tracking, Exception reports, SCOD tracking, etc. Facilitate Half yearly review of all process notes and QC checklists to align with extant circulars. Excellent oral and written communication. Excellent project management skills to manage multiple automation projects with circular implementations. To be able to provide assistance in evaluation and Review of BRDs as well as facilitating UATs for automation projects. Ability to manage work with minimum supervision. Ability to drive all process improvement initiatives. Ability to work under pressure and manage stakeholders expectations. Exposure towards handling Regulatory/Statutory/Concurrent audits and track open audit points till closure.

Role & responsibilities A Regional Collection Manager job description typically involves overseeing and optimizing debt recovery efforts within a specific geographical region . This includes managing a team of collection agents, setting performance targets, implementing strategies to improve collections, and ensuring adherence to compliance and company policies. Preferred candidate profile NBFC

Basic Section No. Of Openings 1 External Title Branch Receivable Manager Employment Type Permanent Employment Category Field Closing Date 13 Jun 2025 Organisational Entity Equitas Small Finance Bank Business Unit Assets Division/Function (SBU) Emerging Enterprise Banking Department VF Sub-Department Receivables Generic Role Branch Receivables Manager External Title (Job Role) Branch Receivable Manager Division Emerging Enterprise Banking Zone South State Tamil Nadu Region Tamil Nadu 1 Area Chennai South Cluster Chennai South PT Location Kanchipuram Branch Code 1167 Branch Name Tambaram Skills Skill Sales Highest Education Bachelor of Arts Working Language English Tamil About The Role Track and Ensure Repayments of the Loan disbursed Enable Collection team to high performance and be a team player To Build and Nurture team & enable them to achieve high performance Ensure loan portfolio to be maintained by closely following up on the first 12 months repayments Manage Hard Bucket collection of the branch Manage Soft bucket cases through Relationship Officer Receivable Executives Handling follow up of Cheques/ECS bounce cases and NPDC delay cases Focus on NPA Account collection Ensure process of repo vehicle is followed.

Basic Section No. Of Openings 1 External Title Area Receivable Manager Employment Type Permanent Employment Category Field Closing Date 21 May 2025 Organisational Entity Equitas Small Finance Bank Business Unit Assets Division/Function (SBU) Emerging Enterprise Banking Department VF Sub-Department Receivables Generic Role Area Receivables Manager External Title (Job Role) Area Receivable Manager Division Emerging Enterprise Banking Zone South State Andhra Pradesh Region AP and TG Area Vijayawada Cluster Vijayawada PT Location Secunderabad Vf (Regional Office)-Secbd Branch Code 4023 Branch Name Vijayawada Skills Skill Highest Education No data available Working Language No data available About The Role Purpose of the role The position has been created to enable clear focus on target achievement of OD numbers & Manage collection of all buckets of the entire Area (Area would consist of 6-10 Branches in a Area) Key Responsibilities Track and Ensure Repayments of the Loan disbursed Enable Collection team to high performance and be a team player To Build and Nurture team & enable them to achieve high performance Ensure loan portfolio to be maintained by closely following up on the first 12 months repayments Manage Hard Bucket/NAP collection of the branch Manage a team of Branch receivable manager & collection team of branch Handling follow up of Cheques/ECS bounce cases and NPDC delay cases Focus on NPA Account collection stock clearance etc Ensure process of repo vehicle is followed in every branch & is tracked properly Regular Customer Visit & branch Visit Resolution of collection cases with the help of collection team & legal team Execution of legal procedure for CV collection

Basic Section No. Of Openings 1 External Title Receivable Officer Employment Type Permanent Employment Category Field Closing Date 13 Jun 2025 Organisational Skills Skill Highest Education Bachelor of Arts Working Language English About The Role SNO.OBJECTIVE1Resolution in Fresh NPA2Arresting Flow forward from Current month NPA3Contact recording updation4To ensure collection of over due charges 5Timely collection and deposition of payment

Basic Section No. Of Openings 1 External Title Branch Receivable Manager Employment Type Permanent Employment Category Field Closing Date 15 May 2025 Organisational Entity Equitas Small Finance Bank Business Unit Assets Division/Function (SBU) Emerging Enterprise Banking Department VF Sub-Department Receivables Generic Role Branch Receivables Manager External Title (Job Role) Branch Receivable Manager Division Emerging Enterprise Banking Zone South State Telangana Region AP and TG Area Hyderabad Cluster Hyderabad PT Location Karmanghat Vf (Area Office)-Krmgt Branch Code 4012 Branch Name Kharmanghat Skills Skill Highest Education No data available Working Language No data available About The Role OBJECTIVETimely follow-up of non-delinquent cases & resolution X Bucket EfficiencyResolution in potential fresh NPAResolution In Fresh NPAOpening NPA resolutionsOverall ODOver Due Charges CollectionTraining MandaysProcess Orientation

Role & responsibilities : Requirement 1. Should have experience in Unsecured loan (Small Ticket size) recovery. 2. Managing 90+ bucket DPD customers 3. Achieve collection targets as stated by the collection Manager 4. Recover money from the written-off pool 5. Preparation of caution list to be shared with the branch team 6. Help the Branch with legal repositioning initiative 7. Min 1 Years Stability 8. Hard collection Bucket Preferred candidate profile - Should be graduate with hard collection experience Branch Locations- Bihar ( Daltonganj, Muzaffarpur, Dalsinghsarai, Sitamadhi, Danapur, Mahua, Raxaul, Lakhisarai , Bhagalpur, Sheikhpura ) West Bengal - Balurgha, Jalpaiguri, Andal Interested candidate share your updated resume or any reference if you have on this whats app no - 8851570515

AYE Finance Pvt Ltd*ayefin.com One of the fastest-growing NBFCs, Aye Finance Pvt Ltd. provides Business Loans & Mortgage Loans to micro enterprises across India. We are looking for Collection Officers at the Uttar Pradesh . Location: Ayodhya Experience: At least 1 Year of experience in collection Recovery in Business loans, Personal, and Unsecured loans (Small Ticket sizes), will be preferred. 1. Should have experience in Unsecured loan (Small Ticket size) recovery. 2. Managing 30+ bucket DPD customers 3. Achieve collection targets as stated by the collection Manager 4. Recover money from the written-off pool 5. Preparation of caution list to be shared with the branch team 6. Help the Branch with legal repositioning initiative Interested candidates can share their Cv's on Preeti HR- 9319489772 Email ID - preeti.pathak@ayefin.com

We are currently seeking an experienced professional to join our Collections team for the role of Collection Manager Job Location: Gurgaon What youll do: Setting up and managing field collection agencies for a specific zone Responsible for controlling the roll rates and recovery of overdue from the delinquent pool & controlling bucket wise delinquencies for a particular zone. Soft collection calling and reminder calling for EMI payment to customers informing about the due date, payment due and mode of payment available for payment. Managing the NPA along with managing the cost of collection. Liaising with the partners for reconciliation and for collection of cash/cheque from the customer. Liaising with the partners for getting overdue details, bounce details and mandate reject details on a timely manner. Join us for: Progressive Career Flexi-work environment & balanced work life Reward& recognition driven culture Lean Hierarchy

Job Title: Area Collection Manager NBFC Debt Recovery Department: Collections & Recovery Reports To: Regional Collection Manager / Zonal Head Required Location: SOUTH: GUNTUR, ANANTAPUR, BENGALURU (BANGALORE) RURAL, BELLARY CHAMARAJANAGAR, KARAIKAL, JAGTIAL, JANGAON, MEDAK NORTH: CENTRAL DELHI, BETUL, AGAR, ALIRAJPUR, BATHINDA EAST: BALESWAR, BARDHAMAN, HOWRAH WEST: AHMEDABAD, DADRA & NAGAR HAVELI, ANAND, AURANGABAD, BHANDARA, AHMED NAGAR, KOLHAPUR Job Summary: The Area Collection Manager is responsible for overseeing and managing the collections and recovery operations for a designated geographical area. This includes ensuring timely debt recovery, minimizing non-performing assets (NPAs), handling delinquent accounts, and leading a team of collection officers and field agents to achieve targeted recovery rates. Key Responsibilities: Develop and implement effective collection strategies and recovery plans across the assigned area. Monitor and ensure performance of collection teams to achieve recovery targets. Coordinate with legal and compliance departments for handling escalated delinquent accounts. Analyze area-level data to identify trends, issues, and opportunities for improvement. Regularly visit field locations to support and supervise on-ground recovery efforts. Ensure adherence to all regulatory and internal compliance guidelines. Maintain accurate documentation and reporting of recovery actions and status. Key Skills & Competencies: Strong knowledge of NBFC collection processes and regulatory guidelines. Excellent leadership, team management, and interpersonal skills. Analytical mindset with data-driven decision-making. Good negotiation and conflict-resolution skills. Proficient in MS Office and recovery software systems. Have to manage exiting field officers and need to make your core team by your own references. Qualifications: Bachelor’s degree (Finance, Business Administration or related field); MBA preferred. 3–5 years of relevant experience in collections/debt recovery, preferably in NBFCs or financial institutions. Proven track record in managing high-performing collection teams. Interested candidate can reach out on below mentioned details. SPOC : Janhavi Patil Contact No : 9819780457 Mail ID : janhavi.patil@integrofinserv.com

About Retail Portfolio Management Group The RPMG department focuses on the lending business of the bank by offering various loan products like Home Loans, Car Loans, and Personal Loans among others. They also offer working capital loans and Business loans for Small Businesses and is also responsible for the receivables/collections business of the bank About the Role The Collection Manager handles the Risk 60 portfolio of specific products. The Collections manager ensures NPA resolution and manages the portfolio as per the existing process. The Collections Manager also ensures compliance with the audit procedures of the bank. Key Responsibilities • Ensure maximum release from the NPA pool by achieving the required resolution target as per the business requirement • Ensure minimum addition to the NPA pool by keeping the portfolio in check by maintaining the delinquency level • Ensure adherence to the set process and audit requirements in place • Ensure minimum forward flow from the buckets Qualifications Optimal qualification for success on the job is: • Graduation/ Post-Graduation from a recognized institute Role Proficiencies: For successful execution of the job, the candidate should possess the following: • Knowledge and understanding of collections and market dynamics. • Excellent vendor management skills. • Knowledge of regulatory guidelines and norms • Good communication (both verbal and written) skill in both English and the local language. • Ability to manage complex client situations. • Ability to manage risk and uncertainty for self and team within a dynamic priority-setting environment. • Ability to handle pressure and meet deadlines

Opening with a leading NBFC company for their office in Ahmedabad, Amritsar & Gwalior Role: Collection Manager Experience: 3 Years + Roles & Responsibility: Responsible for achieving bucket wise Budgeted targets assigned for NPA Bucket as may be defined from time to time. Effective agency Management and timely reporting of any issues and negotiate on critical delinquent accounts and obtain repayments to minimize losses. Appointment / Renewal of agencies & Driving agency efficiency and productivity. Ensure high level of integrity with external agencies. Following Collection Process starting from collection, reciting, repossession and surrender process. Understand the entire collection Process, System understanding end to end abide by the policies of the company Updating of feedbacks in collection module, updating of money receipts in collection module and updating of seizure entries / legal entries in collection module System upload of trails/ feedbacks and necessary entries with 100% coverage and timely updating adherence to implement HFCL policies and process at Agencies. Ensure proper documentation of collected cases and provide regular updates on the delinquency levels and case feedbacks Liaison with legal/ law enforcing authorities for speedy collections and repossessions on accounts and document the same through trails/feedback updation in the Collection system. Visit to tough/chronic cases with the collectors / agency supervisor, reviewing and guiding the agency team also entertain walk in customers for any queries on collection issues and negotiating for settlement amounts with the customers. Check on identifying/updating the negative areas and ensuring Remittance of money from channels within stipulated time frame Ensure updation of database for account holders change of address, allocation and trail updation management at DCAs, periodic audit of collectors / receipts and reconciliation. Training & Development for self and agencies / team. All responsibilities should be performed as per the Company Values and guidelines mentioned in the Company policies, as applicable and within the parameters of Company Code of Conduct. Ensure all payments collected by the Agencies to be deposited within the time frame laid out as per the process, no deviation on timely deposition of collected amount. Interested candidates share resume at komal@topgearconsultants.com