Network & Svcs Operation Assoc Manager

You would be working as a Network & Svcs Operation Assoc Manager at Accenture, a global professional services company with expertise in digital, cloud, and security solutions. Your role involves transforming back office and network operations to enhance customer experience, reduce time to market, and increase revenue. You will be responsible for managing problems in information technology infrastructure to minimize their impact on business operations and prevent their recurrence by identifying root causes and implementing corrective measures. **Key Responsibilities:** - Transform back office and network operations to improve customer experience and capex efficiency - Manage problems in IT infrastructure to minimize impact on business operations - Identify root causes of incidents and take corrective actions - Utilize advanced programming skills for maintenance and creation of SQL scripts, Python, and PySpark - Participate in GenAI and Machine Learning projects - Learn and understand data models and billing processes - Utilize critical thinking skills for problem-solving - Create and maintain reports and metrics with strong numerical skills - Manage expense, billing, or financial processes - Implement process/system management - Demonstrate good organizational skills, self-discipline, and systematic approach - Utilize analytical thinking for problem-solving - Possess knowledge of Telecom Products and Services **Qualifications Required:** - Graduation in any field - 10 to 14 years of experience in relevant roles - Advanced programming skills in SQL, Python, and PySpark - Experience with Databricks and Palantir is advantageous - Strong understanding of billing processes and data models - Good interpersonal skills and flexibility - Ability to work in rotational shifts Please note that this role may require you to manage medium-small sized teams and/or work efforts at a client or within Accenture.,