3 Telecom Services Jobs

The Mobile Store Executive is responsible for driving mobile phone and accessories sales through excellent customer service, product knowledge, and after-sales support. You will assist walk-in customers, meet sales targets, and promote mobile-related services such as SIM cards, data plans, insurance, and trade-in offers. Your key responsibilities will include greeting and assisting customers in selecting mobile phones, accessories, and services, understanding customer needs, recommending appropriate products and plans, achieving or exceeding sales targets, and upselling accessories, warranties, and mobile services. You will also demonstrate product features, set up devices, troubleshoot basic issues, maintain stock levels, ensure proper product display, and handle inventory operations. It is crucial to stay updated with the latest mobile phone models, specifications, technology trends, pricing, promotional offers, and competitor products. Building and maintaining good relationships with customers, handling complaints or queries professionally, and collecting customer feedback to report trends or concerns to management are essential aspects of this role. The ideal candidate should possess a high school diploma or equivalent, with a diploma/degree in sales or marketing being a plus. Proven experience in mobile or electronics retail sales is preferred, along with strong knowledge of mobile devices, operating systems (Android, iOS), and telecom services. Excellent communication, interpersonal skills, target-driven mindset, basic computer skills, and experience with POS systems are required. This is a full-time, permanent position with benefits including cell phone reimbursement, flexible schedule, food provision, and Provident Fund. The work location is in person.,

As a QA Engineer, you play a critical role in ensuring the quality and reliability of our telecommunications products and services. Collaborating closely with our R&D team, you will be responsible for conducting both functional and non-functional testing. We are looking for an enthusiastic and self-motivated individual who is eager to contribute to the success of our company. Your primary responsibility will involve comprehensive testing of telecom products and services to uphold high-quality standards. You will work hand in hand with the development team to understand product requirements and create test cases. Executing test cases, reporting defects, and tracking issues to resolution are essential facets of your role. Additionally, you will be conducting regression testing to maintain the stability of telecom applications. Working with MySQL databases for data validation and testing purposes will be part of your daily tasks. You will also be responsible for conducting protocol testing for various telecom protocols to ensure compliance with industry standards and best practices. Maintaining test documentation and contributing to the continuous improvement of QA processes and methodologies are also key responsibilities that you will undertake. **Key Responsibilities:** - Conduct comprehensive testing of telecom products and services to ensure they meet high-quality standards. - Collaborate with the development team to understand product requirements and create test cases. - Execute test cases, report defects, and track issues to resolution. - Perform regression testing to ensure the stability of telecom applications. - Work with MySQL databases for data validation and testing. - Conduct protocol testing for various telecom protocols. - Ensure compliance with industry standards and best practices in telecom testing. - Maintain test documentation. - Contribute to the continuous improvement of QA processes and methodologies. **Mandatory Requirements:** - Minimum 2 years of experience in the telecom industry. - Strong background and expertise in telecom technologies and processes. - Proficiency in protocol testing within the telecom domain. - Knowledge of MySQL databases and SQL queries. - Excellent problem-solving and debugging skills. - Strong communication and interpersonal skills. - Ability to work independently and in a team. - Must be in or willing to relocate to Navi Mumbai and work from the office. **Preferred Skills:** - Knowledge of telecom industry standards and regulations. - Previous experience in IPLM, LBS, EPC, or similar products. - Experience with automation framework Robot. - Eagerness to learn and adapt to new technologies and methodologies.,

As a Network & Services Operation Associate Manager at Accenture, you will play a crucial role in transforming back office and network operations to enhance customer experience, reduce time to market, and boost revenue. Your primary responsibilities will include managing problems arising from information technology infrastructure errors to mitigate their impact on business operations and prevent their recurrence by identifying root causes and implementing corrective actions. To excel in this role, you must possess at least 10 to 14 years of experience and demonstrate advanced programming skills, particularly in SQL scripts, Python, and PySpark. Experience with tools like Databricks and Palantir will be advantageous. Your involvement in GenAI and Machine Learning projects will be essential. Additionally, you should have a strong desire to learn data models and billing processes, coupled with critical thinking abilities. Your role will involve analyzing and solving moderately complex problems, creating innovative solutions by adapting existing methods, and aligning your work with the strategic direction set by senior management. You will interact with peers, supervisors, and clients, requiring minimal guidance while handling new assignments. Your decisions will impact your team and occasionally other teams, and you may lead medium-small sized teams or projects. The ideal candidate will have a strong background in network billing operations, possess excellent organizational and interpersonal skills, be a flexible problem solver, and demonstrate analytical thinking. Moreover, familiarity with Telecom Products and Services, experience in reporting and metrics, and financial management expertise are highly valued. Please note that this role may involve working in rotational shifts. If you are ready to leverage your skills and experience to drive operational excellence and business growth, we invite you to join our team at Accenture.,