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5.0 - 9.0 years
0 Lacs
karnataka
On-site
As an experienced Cloud Engineer, you will be tasked with building and scaling cloud technology efficiently. Your expertise in CI/CD, Java/.Net, Infra Knowledge, DevOps, Containerization, Cloud, and Scripting will be essential for the successful execution of your responsibilities. You should have a deep understanding of cloud platforms such as AWS, GCP, or Azure. Your role will primarily focus on ensuring the Availability, Reliability, Quality, and Life cycle (ARQL) of services. This involves managing CI/CD pipelines, Full Software Stack, Application Runtime, Operating Systems, Middleware, Data, and Networks. Collaborating with various teams to develop scalable and supportable solutions will be a key aspect of your job. You should be proficient in coding in multiple languages and possess strong automation skills. Defining Service Level Objectives (SLO), Service Level Indicators (SLI), and Error Budgets for services will be part of your responsibilities. You will also need to establish frameworks to measure and enhance the agreed SLOs. Additionally, you will be responsible for demand forecasting, capacity planning, Release and Change Management. Hosting meetings with production, application, vendor, executive stakeholders, and internal teams to communicate program status, risks, technology challenges, and solutions will be crucial. You will also actively participate in Major Incident Management and ensure blameless post-mortems are conducted. Your role will involve developing monitoring systems, feedback mechanisms, and staying updated with industry best practices and technology trends. Your contribution will play a vital role in the smooth operation and optimization of cloud services.,
Posted 1 day ago
0.0 - 4.0 years
0 Lacs
maharashtra
On-site
As a Network Engineer at our company, you will be responsible for utilizing your networking knowledge in network design, implementation, and troubleshooting. You will be tasked with tracking budget expenses, managing projects, and applying your problem-solving and analytical skills to ensure smooth network operations. Your proficiency in time-management and strong documentation skills will be crucial in maintaining efficient network infrastructure. In this role, your expertise in LAN knowledge and network hardware configuration will be essential for network performance tuning. Additionally, you will be required to possess people management skills to coordinate with various teams effectively. To be successful in this position, we are looking for candidates who meet the following requirements: - B.Tech / B.E. degree in a relevant field - CCNA certification - Proficiency in Marathi, Hindi, and English languages - In-depth knowledge of TCP/IP - Excellent organizational and time-management skills - Willingness to travel as per business requirements - Immediate availability for joining This is a full-time position with benefits including cell phone and internet reimbursement. The work schedule will be in the day shift with opportunities for performance bonuses and yearly bonuses. The preferred education level is a Bachelor's degree, and proficiency in Marathi, Hindi, and English languages is desired. A CCNA certification is required for this role. Candidates who are available for the day shift and willing to travel up to 50% are preferred. The expected start date for this position is on 01/07/2025. If you are passionate about network engineering, possess the required qualifications, and are ready to take on this exciting opportunity, we encourage you to apply and become a valuable member of our team.,
Posted 3 days ago
8.0 - 10.0 years
0 Lacs
hyderabad, telangana, india
Remote
Business Unit: Cubic Transportation Systems Company Details: When you join Cubic, you become part of a company that creates and delivers technology solutions in transportation to make people's lives easier by simplifying their daily journeys, and defense capabilities to help promote mission success and safety for those who serve their nation. Led by our talented teams around the world, Cubic is committed to solving global issues through innovation and service to our customers and partners. We have a top-tier portfolio of businesses, including Cubic Transportation Systems (CTS) and Cubic Defense (CD). Explore more on Cubic.com. Job Details: Job Summary : We are looking for a highly skilled Principal Security Operations Engineer to support and enhance our global security posture. This role focuses on vulnerability remediation across infrastructure, applications, and databases. The ideal candidate will have hands-on experience with Azure, Wintel, Java application support, and SQL databases, and will work closely with global teams to ensure security compliance and operational excellence. Work Shift: 24x7 Rotational Experience: 8+ Years Primary Skills: Linux, Azure, Windows, Applications Support Secondary Skills: Microsoft SQL, Networking knowledge Responsibilities : Lead and manage projects and/or workstreams, providing technical leadership, ensuring the required quality standards and milestones are met. Work collaboratively with local and remote stakeholders including management, technology architects and technology staff with the lifecycle of operational security compliance, from design and development, through to implementation and maintenance. Owning end-to-end availability and performance of key services and build best practices to prevent problem recurrence. Provide technical guidance to change and delivery teams for transition of vulnerability remediation into live production. Perform vulnerability remediation across infrastructure, applications, and databases. Monitor and respond to security incidents, ensuring timely resolution and documentation. Support and maintain secure operations in Azure and Wintel environments. Provide application-level support for Java-based systems and SQL databases. Collaborate with global teams to align with security standards and best practices. Provide support with industry standard audits, ensuring compliance with ISO 27001 standards and internal security policies. Maintain documentation and reports related to security operations and remediation efforts. Contribute to future hardware & software planning. Minimum Job Requirements: Bachelor's degree, or Minimum 8 years of experience in Security Operations or related technical roles. Strong hands-on experience with Microsoft Azure and Wintel infrastructure. Experience supporting Java applications and SQL databases. Proven track record in vulnerability management and remediation. Familiarity with global security standards, especially ISO 27001. Strong analytical and problem-solving skills Ability to work in a rotational 24x7 support model You bring a solution-driven mindset , stay updated with tech trends, and thrive in a collaborative, high-stakes environment. Desirable Certifications: ITIL Foundation or higher (recommended). Microsoft Certified: Azure Architect or equivalent. Worker Type: Employee
Posted 5 days ago
3.0 - 7.0 years
0 Lacs
karnataka
On-site
About Albertsons Companies India: Albertsons Companies India is a dynamic workplace where technology and retail innovation are constantly being explored to create an environment where ideas thrive and careers prosper. It serves as a crucial extension of the Albertsons Companies Inc. workforce, playing a significant role in the company's technological advancements to support millions of customers every day. The team at Albertsons Companies India is dedicated to elevating standards across various functions such as Technology & Engineering, AI, and Digital, with the aim to revolutionize a 165-year-old American retailer. By collaborating with international teams, associates contribute to decision-making processes and enhance organizational agility through impactful projects that leave a lasting impact on millions of lives, bringing people together around the pleasures of food and promoting well-being. Position Title: IT Support Engineer Job Description: As an IT Support Engineer, your responsibilities include maintaining and managing processes to ensure that labs are set up, tested, and prepared for utilization. You will be tasked with monitoring organizational service levels, tracking project team usage of labs, and coordinating provisioning activities with IT Support. Additionally, you will provide support for new project setups, troubleshoot lab hardware, software, and configuration issues, and evaluate tools for procedural improvements. Collaborating with support organizations, you will ensure the effective management of lab processes related to Change, Incident, Configuration, and Asset Management. Furthermore, you will gather requirements for lab equipment, maintain documentation for end-to-end changes, and provide recommendations based on the identification of development defects. Your role will involve contributing to the development of formal procedures that align with company compliance requirements and standards. Your ability to communicate effectively, build relationships, and adapt to a fast-paced environment will be crucial in delivering successful outcomes. Qualifications: The ideal candidate should possess knowledge of test management methodologies, experience in remote access to offsite labs, and deployment across various environments including mainframe, client-server, and web-based systems. Proficiency in network design, Windows systems support, and configuration support on multiple platforms is essential. Additionally, skills in scripting, automation, process management, and infrastructure configuration are required. Familiarity with infrastructure and software configuration tools, as well as Microsoft Office suites, will be beneficial. Strong organizational, project management, communication, and problem-solving abilities are key attributes for this role. Competencies: Candidates should demonstrate compassion, creativity, integrity, inclusivity, teamwork, a learning-focused mindset, and proactive strategic thinking. Conflict management skills and experience with Retail Point of Sale Systems and Pharmacy are advantageous. Knowledge of Linux, Windows, and virtualization is preferred, as well as prior experience in lab configuration and management. Mandatory Skills Required: - Installation & configuration of computer hardware and software - Networking knowledge - Proficiency in diagnostic tools for software Note: The above job description is subject to change based on business requirements and organizational needs.,
Posted 6 days ago
6.0 - 8.0 years
6 - 8 Lacs
kolkata, pune
Work from Office
Greetings from Inspira ! Urgent Job Opportunity for the below requirements. Request to read the details completely and then share the updated resume. Looking for Immediate Joiners for contract position. Please find the below detailed JD. Requirement 1: Java Developer - Intermediate. Need candidates with below experience. Need Immediate joiners only which is mandatory. Bachelor or Master degree in Computer Science or related fields with 6+ years of relevant experience in Java. Important: The candidate must show professional stability - being in the same role for at least 3 years. 1 year of contract - Pune location onsite - 1 position. Proficiency in Java programming language constructs, Unit testing frameworks, Database knowledge, Protocol knowledge & Integration frameworks, Networking knowledge, Communication skills, Basic-level proficiency in advanced programming language constructs, Enterprise frameworks, OS knowledge, Virtualization, Micro-services, Cloud, Software testing, Performance testing, Support & Issue Resolution, Presentation skills. Team player with good communication skills. Ability to work in a fast paced, iterative development environment and adapt to changing business priorities and to thrive under pressure. Requirement 2: System Engineer - Junior. BS/MS in Computer Science or related fields with 4+ years of relevant experience. Intermediate-level proficiency in basic programming language constructs, Unit testing frameworks, Database knowledge, Protocol knowledge & Integration frameworks, Networking knowledge, Communication skills, Basic-level proficiency in advanced programming language constructs, Enterprise frameworks, OS knowledge, Virtualization, Micro-services, Cloud, Software testing, Performance testing, Support & Issue Resolution, Presentation skills Team player with good communication skill Ability to work in a fast paced, iterative development environment and adapt to changing business priorities and to thrive under pressure 1 year - WFH Calcutta location - 2 positions. Thanks, HR www.inspira.com
Posted 1 week ago
6.0 - 8.0 years
6 - 8 Lacs
kolkata, pune
Work from Office
Greetings from Inspira ! Urgent Job Opportunity for the below requirements. Request to read the details completely and then share the updated resume. Looking for Immediate Joiners for contract position. Please find the below detailed JD. Requirement 1: Java Developer - Intermediate. Need candidates with below experience. Need Immediate joiners only which is mandatory. Bachelor or Master degree in Computer Science or related fields with 6+ years of relevant experience in Java. Important: The candidate must show professional stability - being in the same role for at least 3 years. 1 year of contract - Pune location onsite - 1 position. Proficiency in Java programming language constructs, Unit testing frameworks, Database knowledge, Protocol knowledge & Integration frameworks, Networking knowledge, Communication skills, Basic-level proficiency in advanced programming language constructs, Enterprise frameworks, OS knowledge, Virtualization, Micro-services, Cloud, Software testing, Performance testing, Support & Issue Resolution, Presentation skills. Team player with good communication skills. Ability to work in a fast paced, iterative development environment and adapt to changing business priorities and to thrive under pressure. Requirement 2: System Engineer - Junior. - Its a work from Home. BS/MS in Computer Science or related fields with 4+ years of relevant experience. Intermediate-level proficiency in basic programming language constructs, Unit testing frameworks, Database knowledge, Protocol knowledge & Integration frameworks, Networking knowledge, Communication skills, Basic-level proficiency in advanced programming language constructs, Enterprise frameworks, OS knowledge, Virtualization, Micro-services, Cloud, Software testing, Performance testing, Support & Issue Resolution, Presentation skills Team player with good communication skill Ability to work in a fast paced, iterative development environment and adapt to changing business priorities and to thrive under pressure 1 year - WFH Calcutta location - 2 positions. Thanks, HR www.inspira.com
Posted 1 week ago
3.0 - 8.0 years
0 - 0 Lacs
navi mumbai, mumbai city, united kingdom
On-site
We are seeking a skilled and customer-focused IT Support Specialist / Help Desk Technician to join our technology support team. The successful candidate will be the first point of contact for employees and clients experiencing technical issues, providing timely troubleshooting, technical assistance, and solutions to ensure smooth IT operations. This role requires strong problem-solving skills, technical expertise, and excellent communication abilities. Key Responsibilities: Serve as the primary point of contact for users seeking technical support via phone, email, or ticketing systems. Diagnose and troubleshoot hardware, software, network, and system issues. Install, configure, and maintain computer systems, applications, and peripherals. Assist with account setups, password resets, and access management. Escalate complex issues to higher-level IT staff or vendors when necessary. Maintain accurate records of support requests, issues, and resolutions. Provide user training and guidance on software applications and IT policies. Ensure compliance with IT security practices and organizational standards. Qualifications & Skills: Bachelors degree in Information Technology, Computer Science, or related field (preferred but not mandatory). Proven experience as an IT Support Specialist, Help Desk Technician, or similar role. Strong knowledge of operating systems (Windows, macOS, Linux), networks, and office applications. Familiarity with ticketing systems and remote desktop tools. Excellent communication and customer service skills. Strong problem-solving ability with attention to detail. Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified are an advantage.
Posted 1 week ago
5.0 - 9.0 years
0 Lacs
pune, maharashtra
On-site
The responsibilities for this role include understanding how the ICM product works and how it is used by customers. You will work closely with customers to answer questions about the features and capabilities of the product. Specializing in resolving issues related to customer-specific configuration and third-party integration will be a key focus. You will interact with customers both on-site and off-site to troubleshoot issues and provide workarounds by leveraging your troubleshooting skills. Developing knowledge base articles to reduce troubleshooting time and drive faster issue resolution is also part of the role. It is essential to follow and contribute to defined CRM processes to manage customer requests efficiently, which will require collaboration with cross-functional teams. To qualify for this position, you should have at least 5 years of previous experience in an Application Support role. Excellent troubleshooting skills with expertise in SQL, stored procedures, and networking knowledge are necessary. Knowledge of Windows Azure and Cloud Computing will be an added advantage. A deep understanding of customer support processes and CRM tools, along with the ability to follow defined processes, is required. Outstanding written and verbal communication skills, presentation skills, and a high level of commitment are expected. You should possess the ability to coordinate, follow up, follow through, and drive issues to closure proactively. Being a good listener and understanding customer issues, as well as providing innovative workarounds or designing solutions to fix customer problems, are important aspects of the role. A proven track record in solving problems from both a technical and business perspective is desired. Knowledge of contract management systems or workflow systems is a strong plus. About Us: Icertis is the global leader in AI-powered contract intelligence. The Icertis platform revolutionizes contract management, equipping customers with powerful insights and automation to grow revenue, control costs, mitigate risk, and ensure compliance - the pillars of business success. Today, more than one third of the Fortune 100 trust Icertis to realize the full intent of millions of commercial agreements in 90+ countries. About The Team: Icertis is the only contract intelligence platform companies trust to keep them out in front, now and in the future. Our unwavering commitment to contract intelligence is grounded in our FORTE values - Fairness, Openness, Respect, Teamwork, and Execution - which guide all our interactions with employees, customers, partners, and stakeholders. Because in our mission to be the contract intelligence platform of the world, we believe how we get there is as important as the destination.,
Posted 2 weeks ago
3.0 - 7.0 years
0 Lacs
haryana
On-site
As a Security Architecture Lead, you will play a crucial role in ensuring the security and integrity of our organization's products and services. Your responsibilities will include: Reviewing and approving secure architecture designs for developments and architects, considering best practices, regulatory requirements, and business objectives for both the product environment and 3rd party integrations. Providing technical guidance and expertise to internal teams in selecting and integrating in-house solutions or third-party vendors, thereby ensuring a secure environment. Taking overall responsibility for the Secure Software Development Life Cycle (SSDLC) of the organization, integrating security into the products life cycle from the design stage to development, implementation of tools like SCA and SAST, defining policies, managing penetration testing, and overseeing operations in the production environment. Ensuring that Vulnerability Management processes are effectively implemented and enforced to safeguard our systems and data. Serving as a subject matter expert on application security, offering guidance and mentorship to other teams within the company, and leading Cyber Security incident handling in Production. In order to excel in this role, you should meet the following requirements: Possess a minimum of 5 years of experience in security architecture, software development, cloud security, or a related field, with at least 3 years in a leadership role. Demonstrate strong Networking Knowledge, including an understanding of TCP/IP, firewalls, VPNs, IDS/IPS, and proxy servers. Have experience and a deep understanding of CI/CD workflows and methodology, as well as cloud computing platforms such as AWS, Azure, or Google Cloud. Possess multi-tasking skills and the ability to work on multiple projects simultaneously, providing application security support for various teams and initiatives within the company. Have excellent communication and collaboration skills, enabling you to effectively convey complex security concepts to both technical and non-technical stakeholders. Additionally, the following qualifications would be considered a plus: A Bachelor's degree in Computer Science, Information Security, or a related field. Professional security certifications such as CISSP, CISM, CCSP, or OSCP are highly desirable. Knowledge and experience with cloud security products like Wiz, Aqua, etc., as well as familiarity with Kubernetes platform and services. Experience in evaluating and selecting cloud security solutions from both in-house and third-party vendors, and hands-on experience with security tools integrated into CI/CD and production environments (SAST, CSA, DAST). Experience in the fintech or financial services industry, and familiarity with regulatory requirements and compliance standards such as PCI DSS, PSD2, and GDPR. If you are excited about being a part of a business, community, and mission that values continuous improvement, accountability, collaboration, and growth, then we encourage you to apply now and join our team.,
Posted 3 weeks ago
0.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
NMS (Network Management System) tool administrator would outline the responsibilities of managing and maintaining the NMS, including configuring, optimizing, and supporting it to ensure effective monitoring of the IT infrastructure. This includes tasks like configuring the NMS platform, monitoring network device health, developing custom reports, and providing technical support for the tool. Key Responsibilities NMS Configuration and Maintenance: Configure and maintain the NMS platform, ensuring it accurately monitors the network infrastructure, including network devices, servers, applications, and databases. Report Generation and Analysis: Develop and maintain custom reports and dashboards to provide insights into network performance and identify potential issues. Troubleshooting and Support: Troubleshoot NMS-related issues, investigate performance problems, and provide technical support to end users. Documentation and Procedures: Maintain documentation for NMS configurations, procedures, and troubleshooting steps. Required Skills And Knowledge NMS Tool Proficiency: Extensive experience with a specific NMS tool (e.g., SolarWinds, Nagios, Zabbix). ? ? Networking Knowledge Strong understanding of network protocols, devices (routers, switches, firewalls), and security concepts. ? ? System Administration Basic knowledge of operating systems (Windows, Linux), virtualization, and databases. ? ? Troubleshooting And Analytical Skills Ability to diagnose and resolve network issues, analyse performance data, and identify root causes. ? ? Communication And Collaboration Excellent written and verbal communication skills, ability to work effectively with other IT staff, and ability to document technical information. ? ? Scripting Skills (Optional) Familiarity with scripting languages (PowerShell, Python) for automating NMS tasks. Skills: solarwinds,communication and collaboration,scripting skills,it,networking knowledge,administration,monitoring,system administration,troubleshooting,nms,nms tool proficiency,troubleshooting and analytical skills Show more Show less
Posted 4 weeks ago
3.0 - 8.0 years
0 Lacs
chennai, tamil nadu
On-site
You will be joining the Tools team of the Network Services Department as a Golang Developer in Chennai, India. Your role will involve designing and developing innovative self-service and automation tools to enhance the productivity and quality of network infrastructure tasks. These custom-built software solutions empower network teams with automation capabilities, intuitive dashboards, and self-service features, ultimately driving efficiency and excellence in enterprise network infrastructure operations. Your responsibilities will include designing, developing, and delivering software products to improve network infrastructure operations, full stack development, troubleshooting tools, and optimizing their performance. You will also develop network tools using GoLang and other relevant technologies in a Linux environment, manage the full lifecycle of network tools including deployment and troubleshooting, design and develop APIs, and lead the development of tools to integrate, manage, and maintain enterprise network infrastructure. Additionally, you will drive technical decisions, support service owners with documentation, collaborate with Network Service teams, and be on call for application support when needed. The ideal candidate will have around 8 years of overall software development experience, with at least 2 years of expertise in Go Language and SQL. Extensive experience with JavaScript, including libraries like jQuery and Bootstrap, and proficiency in customizing CSS is required. Additionally, experience in developing and managing APIs, working in a Linux/Unix environment, and proficiency in bash scripting and Linux commands are essential. Experience with tools and pipelines like Rally, GitHub, Jenkins, and Jira is desirable. Strong troubleshooting, debugging, analytical, and problem-solving skills are crucial, along with good communication skills and the ability to quickly learn new technologies. Preferred skills include infrastructure automation experience, networking knowledge, DevOps practices, GCP development experience, Docker containerization, and prior experience in network infrastructure or CCNA certification.,
Posted 1 month ago
4.0 - 6.0 years
8 - 11 Lacs
Chennai, Tamil Nadu, India
On-site
Organizations everywhere struggle under the crushing costs and complexities of solutions that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done. Theres another option. Freshworks. With a fresh vision for how the world works. At Freshworks, we build uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results. Our people-first approach to AI eliminates friction, making employees more effective and organizations more productive. Over 72,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks customer experience (CX) and employee experience (EX) software to fuel customer loyalty and service efficiency. And, over 4,500 Freshworks employees make this possible, all around the world. Fresh vision. Real impact. Come build it with us. Job Description As a Technical Account Manager, you will serve as a strategic and technical advisor for high-value customers subscribed to Freshworks Premium Support Services. This role requires a unique blend of deep technical knowledge, customer-centric thinking, and cross-functional collaboration to drive long-term customer success. You will act as the single point of contact for strategic customer accountsdriving faster issue resolution, conducting proactive technical reviews, identifying product adoption opportunities, and delivering long-term value to our enterprise customers. Key Responsibilities Own the end-to-end resolution of customer issues, ensuring adherence to strict SLAs and premium service expectations. Serve as a trusted advisor and advocate for customers, offering guidance on best practices, configuration, integrations, and use cases. Conduct regular technical business reviews to assess support performance and product value realization. Lead strategic initiatives and implementation projects aimed at maximizing ROI and product adoption. Work closely with Product, Engineering, and Customer Success teams to relay customer feedback, influence roadmap decisions, and deliver holistic solutions. Monitor account health metrics and proactively flag risks with mitigation strategies. Collaborate across time zones and shifts to support global customers effectively. Qualifications Must-haves: 4+ years of experience in customer-facing technical support, technical account management, or a similar role. Excellent written and verbal communication skills with a clear and structured approach to problem-solving. Strong customer-first attitude with proven success in managing large enterprise accounts. Ability to comprehend complex technical ecosystems (APIs, integrations, cloud platforms). Exposure to ITIL best practices and familiarity with service management principles. Foundational networking knowledge (DNS, TCP/IP, VPN, firewalls, etc.). Ability to work flexible shifts and support customers across global time zones. Preferred: Experience in SaaS or enterprise software environments. Familiarity with Freshworks product suite or similar tools (e.g., Zendesk, Salesforce, ServiceNow). Technical certifications in cloud platforms, ITSM, or networking are a plus. Additional Information At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business. Show more Show less
Posted 1 month ago
4.0 - 8.0 years
0 Lacs
maharashtra
On-site
As an IT Support Specialist at PracticeSuite, you will be responsible for a wide range of tasks related to system administration and IT security compliance. Your expertise in configuring Active Windows Directory, handling Citrix applications, managing group policies, and troubleshooting networking issues will be essential in ensuring the smooth operation of our IT systems. Your role will also involve configuring and maintaining firewalls, security systems, VPNs, and servers. Experience in IT disaster management and backup recovery will be crucial for safeguarding our data and systems against potential threats. In addition to technical skills, strong communication in English is required to effectively collaborate with team members and users. Familiarity with e-mail server configuration, open-source email setup, and IT security best practices will be advantageous in this role. Certifications such as MCSA, MCSE, MCITP, CCNA, and CCNP are essential to demonstrate your proficiency in IT support. The position requires working in US Shift (6:30 PM to 3:30 AM) at our Ghansoli office. PracticeSuite is a leading cloud computing software company in the healthcare industry, known for its innovative 360Office Platform. Joining our team means being part of a fast-growing organization with a focus on customer satisfaction and cutting-edge technology solutions. If you are passionate about IT support and want to contribute to the success of a dynamic company, we encourage you to apply by sending your resume to yashashree@practicesuite.com. Visit www.practicesuite.com to learn more about PracticeSuite and our commitment to excellence in healthcare technology.,
Posted 1 month ago
3.0 - 7.0 years
0 Lacs
chennai, tamil nadu
On-site
You will be joining Casagrand Builder Private Limited in Chennai as a Contact Center Voice Engineer. In this full-time on-site role, your primary responsibilities will include troubleshooting, managing IVR systems, overseeing Voice over IP (VoIP) technologies, handling telephony systems, and optimizing network performance. To excel in this position, you should possess strong troubleshooting skills and IVR management expertise. Experience with CTI integrated with any CRM, along with being a Telecom specialist, will be beneficial. Proficiency in Voice over IP (VoIP) and Telephony systems is essential, as well as a solid background in networking and relevant experience in the field. As a Contact Center Voice Engineer, your role will require you to have excellent analytical and problem-solving abilities. Effective communication and collaboration skills are also crucial for successful performance in this position. Holding a relevant certification in networking or telecommunications, combined with a Bachelor's degree in Computer Science, Information Technology, or a related field, will further strengthen your candidacy for this role.,
Posted 1 month ago
1.0 - 5.0 years
0 Lacs
punjab
On-site
As an IT Support Specialist at our Mohali, India location, you will be responsible for addressing and resolving client issues related to Windows OS, MS Office, routers, and network devices. Your primary objective will be to ensure minimal downtime for users and promote advanced support subscriptions. Your expertise in networking, router/extender support experience, and good English skills will be crucial in providing high-quality service to our clients. The ideal candidate for this full-time, permanent position will have at least 1 year of experience in IT support, with a preference for hands-on experience in resolving technical issues. You will be expected to work on-site, providing in-person support to our clients and ensuring that their IT systems run smoothly. If you are passionate about IT support, have a strong technical background, and enjoy solving complex problems, we encourage you to apply for this exciting opportunity to join our team.,
Posted 1 month ago
1.0 - 5.0 years
0 Lacs
noida, uttar pradesh
On-site
As a Network & Services Operation Associate at Accenture, you will play a crucial role in transforming back office and network operations to enhance customer experience, reduce time to market, and increase revenue. Your primary responsibility will be to manage problems arising from information technology infrastructure errors, ensuring minimal impact on the business and implementing actions to improve or correct the situation by identifying root causes. To excel in this role, you should possess the ability to perform effectively under pressure, demonstrate strong problem-solving skills, maintain attention to detail, exhibit results-oriented behavior, and uphold a commitment to quality. Your daily tasks will involve analyzing and resolving lower-complexity issues, collaborating with peers within Accenture, and receiving moderate guidance on work tasks and detailed instructions on new assignments. While you may have limited exposure to clients and Accenture management, the decisions you make will directly influence your work and potentially impact the work of others. You will function as an individual contributor within a team environment, focusing on a specific scope of work. It is important to note that this position may require you to work in rotational shifts. If you are a proactive individual with a background in Network Billing Operations - Problem Management and possess 1-3 years of experience along with a degree in Any Graduation, we encourage you to apply for this role and be part of our global professional services team at Accenture.,
Posted 1 month ago
2.0 - 10.0 years
0 Lacs
haryana
On-site
MongoDB's mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhereon premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, it's no wonder that leading organizations, like Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications. We are looking to speak to candidates who are based in Gurugram for our hybrid working model. MongoDB Technical Services Engineering Team uses their exceptional problem-solving and customer service skills, along with their deep technical experience, to advise customers and to solve their complex MongoDB problems like: - Consulting on application or schema design - Optimizing performance and solving scalability issues - Resolving production outages - Designing and reviewing operational procedures like business continuity plans - Explaining the internals of MongoDB We need an experienced team lead who is able to mentor, train, and coach a diverse crew in Gurugram/Bengaluru. You will be expected to ensure the caseload is addressed accurately, quickly, and professionally while maintaining focus on customer success. You will also collaborate with Customer Success Management, Solutions Architects, and other internal stakeholders on high-profile customers as we migrate and support business-critical applications. The Technical Services Team Lead will report to the regional manager and will be primarily supervising the core TSEs in the Gurugram location. If you're passionate about the opportunity to manage a fast-growing team of engineers focused on troubleshooting production systems and champion customers" needs to contribute to the evolution of our Developer Data Platform, consider the following responsibilities: - Drive customer success by guiding the team to solve fascinating technical problems, from design through production operations. This includes managing the team's workflow, assisting with hands-on customer issues, and managing both internal and external escalations. - Work with the team Manager to assume day-to-day operational responsibilities for the team, including tasks such as hiring, training, mentoring, meetings, and performance evaluations. - Contribute to internal technical projects, which can include software development, benchmarking, building documentation and training guides, and providing oversight on other engineers" project work. - Ensure proper investment of resources, addressing the right problems, and scaling the organization to fuel hyper-growth. You will be expected to drive monthly and quarterly pain and bug reports to Engineering, improve operational workflows with internal teams at MongoDB, coordinate regional trainings, summits, and conferences, and focus on addressing market demand for our product and services more broadly. Requirements: - 2+ years of prior experience leading teams either directly or indirectly - Patience, empathy, and a genuine desire to help others - Strong background in software development/design, systems administration (Linux preferred), database administration, performance tuning and benchmarking, providing technical support to internal and/or external customers, configuration and usage of common cloud providers (AWS, GCP, Azure), and networking knowledge including firewalls and load balancers - Approximately 10 years of experience managing large-scale databases (RDBMS or NoSQL or both) - Excellent communication skills, both written and verbal - Ability to think on your feet, remain calm under pressure, and find solutions to challenges in real-time - Strong diagnostic/troubleshooting process with significant experience troubleshooting end-to-end technical issues in production environments Nice to have: - Experience using or managing MongoDB - Experience coding in one or more of Java, PHP, Python, Ruby, C, C++, C#, JavaScript At MongoDB, we are committed to providing necessary accommodations for individuals with disabilities within our application and interview process. MongoDB is an equal opportunities employer.,
Posted 1 month ago
3.0 - 7.0 years
0 Lacs
hyderabad, telangana
On-site
As a Content Services Specialist, you will play a key role in enhancing our remote IT operations with a focus on content strategy. Your primary responsibilities will include overseeing remote desktop support operations, providing technical assistance for Linux-based systems, and collaborating with team members to develop effective content strategies. By analyzing and optimizing content delivery processes, you will contribute to enhancing user experience and operational efficiency. Effective communication in English will be essential as you support diverse teams and stakeholders. Monitoring system performance, addressing issues promptly, and developing training materials for end-users are also important aspects of your role. You will be expected to contribute to the continuous improvement of IT support processes, align content services with organizational goals, and ensure compliance with company policies and industry standards. Your qualifications should include proficiency in Linux and remote desktop support, strong English communication skills, and a foundational understanding of content strategy principles. Adaptability to a hybrid work environment, proactive problem-solving skills, and a commitment to leveraging technology for improving content services are also desired qualities. You should be dedicated to contributing positively to the company's mission and societal impact. Certifications required for this position include the CompTIA Linux+ and ITIL Foundation Certification. Additionally, proficiency in multichannel support (tickets, chat, calls, etc.) and expertise in channel consistency and integration, customer journey mapping, tech savviness, collaboration, and coordination are essential. Evaluation methods for this role may include scenario questions, experience review, and tool proficiency assessments. The ideal candidate should demonstrate expertise in system administration, including operation systems like Windows Servers, Linux/Unix, and Mac OS, as well as networking knowledge, hardware and software management, scripting and automation, security fundamentals, problem-solving, troubleshooting, and end-user support and training. For candidates with experience in web development, a basic understanding of web development principles and technical support and troubleshooting skills will be valued. The evaluation process may include technical tests, experience review, and scenario questions to assess proficiency in web development and IT technical support.,
Posted 1 month ago
1.0 - 5.0 years
0 Lacs
ahmedabad, gujarat
On-site
The ideal candidate should hold a Bachelor's degree in engineering with a focus on Computer Engineering, Information Technology Engineering, Electronics & Telecommunication, or Electronics. You should have a minimum of 1 to a maximum of 2 years of relevant experience in the field. Your responsibilities will include firewall configuration, firewall policy configuration, network interface configuration, routing, and bridge mode configuration. Additionally, you should possess networking knowledge including TCP/IP, NAT, DNS, DHCP, BGP, and ARP. You should also be familiar with advanced features such as IPsec VPN, L2TP VPN, SSL VPN, HA, URL/application filtering, Antispam configuration, IPS, ATP, and SSL deep inspect. As part of your role, you will be expected to troubleshoot network issues, firewall problems, perform packet captures, utilize telnet and SSH, and address URL/browsing accessibility issues. Strong verbal and written communication skills are essential for this position. The position may require you to work from the client's location and in a flexible environment. If you meet the qualifications and are interested in this opportunity, please send your resume to career@gajshield.com.,
Posted 1 month ago
10.0 - 14.0 years
0 Lacs
karnataka
On-site
As a Security Delivery Associate Manager at Accenture, you will be part of the Technology for Operations team, serving as a trusted advisor and partner to Accenture Operations. Your role will involve providing innovative and secure technologies to assist clients in building an intelligent operating model that drives exceptional results. Collaborating closely with the sales, offering, and delivery teams, you will identify and develop innovative solutions to meet client needs. Your responsibilities will include establishing and maintaining a security governance framework, supporting management structures and processes to ensure information security strategies align with business objectives and comply with relevant laws and regulations. By adhering to policies and internal controls, assigning responsibilities, defining metrics, and reporting, you will help manage risk and compliance requirements effectively. We are seeking a candidate with a commitment to quality, experience in research and development, strong negotiation skills, effective problem-solving abilities, and proficiency in risk management. The ideal candidate will possess in-depth knowledge in application security, hands-on experience in SAST, DAST, and penetration testing, as well as familiarity with DevSecOps and Software Composition Analysis. Additionally, expertise in scripting using Python, database knowledge, networking skills, and certifications such as CISSP, CCSP, CISM, CEH, and ECSA would be advantageous. In this role, you will analyze and resolve moderately complex problems, create new solutions by adapting existing methods and procedures, and align your work with the strategic direction set by senior management. Your primary interactions will be with your direct supervisor or team leads, as well as peers and management levels within Accenture and client organizations. You should be able to work independently on new assignments with minimal guidance, making decisions that impact your team and occasionally other teams. If in a leadership role, you may manage medium-sized teams or work efforts at a client or within Accenture. Please be aware that this position may involve working in rotational shifts.,
Posted 1 month ago
5.0 - 9.0 years
0 Lacs
pune, maharashtra
On-site
We are searching for a highly skilled Python Automation Engineer with expertise in 5G networks and IMS (IP Multimedia Subsystem) testing to become a part of our dynamic team. The perfect candidate will have practical experience in automating test scripts, telecom protocol testing, and ensuring the quality, performance, and resiliency of 5G/4G network functions. As a Python Automation Engineer, you will have a significant role in the validation of IMS architecture, automation of test cases, and performance verification of network functions. Your responsibilities will include developing and maintaining automated test scripts utilizing Python, TCL, and BDD to validate IMS functionalities and 5G/4G network features. You will design, execute, and enhance test cases for telecom protocols such as SIP, Diameter, MAP, SBI, RTP, and DNS. Additionally, you will be performing integration, performance, and resiliency testing of IMS applications and 3GPP nodes like HLR, HSS, UDM, SMSC, PGW, SMF, and MME. Building and maintaining automation frameworks to streamline test execution and reporting, conducting manual and automated testing for IMS-based services such as VoLTE, VoWiFi, and RCS, simulating network traffic, and testing performance under various conditions using tools like IxLoad, Landslide, and EXFO are crucial aspects of the role. Furthermore, you will be responsible for debugging and troubleshooting issues at both software and network levels using logs, stats, Grafana, and protocol analyzers like Wireshark. Your collaboration with software engineers, network engineers, and DevOps teams to resolve issues and enhance system performance is essential. Integrating automated tests into CI/CD pipelines using Kubernetes, Flux/GitOps, testing system resiliency, geo-redundancy, hardware failure scenarios, and conducting chaos testing will also be part of your duties. To excel in this role, you must possess strong programming skills in Python, along with experience in TCL and BDD. A solid understanding of IMS and its components (HSS, PCRF, CSCF), practical experience with 5G/4G networks and 3GPP nodes, deep knowledge of telecom protocols (SIP, Diameter, MAP, SBI), experience with automation tools and frameworks like Robot Framework, Selenium, or pytest, proficiency with network simulators and analyzers, hands-on experience with Kubernetes, GitOps (Flux), and CI/CD pipelines, strong networking knowledge, experience in performance/load/stress testing and debugging at scale, familiarity with monitoring tools and bug tracking tools, understanding of telecom standards and IMS-based services, as well as excellent communication skills and ability to work in a collaborative environment, are crucial. In return, we offer a competitive salary and benefits package, a culture focused on talent development, opportunities to work with cutting-edge technologies, employee engagement initiatives, annual health check-ups, and insurance coverage for self, spouse, children, and parents. Persistent Ltd. is committed to fostering diversity and inclusion in the workplace, providing hybrid work options and flexible working hours, and creating an inclusive environment where all employees can thrive. Join us at Persistent and unleash your full potential. Persistent is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind.,
Posted 1 month ago
2.0 - 6.0 years
0 Lacs
jaipur, rajasthan
On-site
You will be working as a Database Developer at Airlinq in Jaipur, India. Reporting to the VP Engineering, you will collaborate with the Engineering and Development teams to establish and maintain a robust testing and quality program across Airlinq's product and service portfolio. Your responsibilities will encompass end-to-end product ownership, including architecture, design, and execution. Your primary focus will involve managing a sophisticated platform for recording and analyzing extensive data volumes. This will require proficiently generating complex SQL queries to extract valuable business insights from diverse data sets. Additionally, you will be expected to craft detailed Stored Procedures that deliver rapid responses. To excel in this role, you should possess 2-4 years of experience in database design, optimization, and querying. Strong oral and written communication skills in English are essential. Proficiency in SQL and MySQL is a must, along with a deep understanding of indexes, various indexing types, and indexing algorithms. Your expertise should extend to architecting, optimizing, and maintaining large databases, some of which could span hundreds of gigabytes. A comprehensive understanding of MS SQL Server internals, system tables, and databases is required, along with the ability to fine-tune queries using query hints and indexes. Proficiency in programming on any platform, basic networking knowledge, and a process-oriented approach are highly desirable. You should also have a demonstrated commitment to adhering to processes, documentation, commenting, and testing. The ideal candidate will hold a B.E./B.Tech., M.E./M.Tech. in Computer Science, Electronics Engineering, or MCA, coupled with 2-4 years of relevant work experience. This position is based in Jaipur.,
Posted 1 month ago
2.0 - 6.0 years
0 Lacs
hyderabad, telangana
On-site
Job Overview Minfy is seeking an IT Admin to manage and maintain the IT infrastructure across 8 branches of Mahaveer Bank. The ideal candidate should have foundational expertise in networking, IT systems, and troubleshooting, capable of ensuring smooth IT operations across multiple locations. Key Responsibilities Network Management: Configure, manage, and troubleshoot network components, including IP addressing, DNS, DHCP, TCP, firewalls, switching, and routing. System Maintenance: Perform routine system maintenance, software updates, and troubleshooting for servers, computers, and other peripherals. Branch IT Support: Provide technical support to ensure all 8 branches operate smoothly with minimal IT disruptions. Vendor Coordination: Manage relationships with external vendors for hardware and software procurement, repairs, and upgrades. Security & Compliance: Implement security measures like antivirus updates, firewall configurations, and ensure compliance with IT policies. ISP Troubleshooting: Work with ISPs to manage internet connectivity, including monitoring bandwidth and troubleshooting issues. Disaster Recovery & Backups: Ensure proper backups are in place and assist in maintaining disaster recovery plans. Key Skills & Requirements Networking Knowledge: Strong understanding of IP addressing, DNS, DHCP, TCP, firewalls, and internal routing. IT Infrastructure Management: Hands-on experience with system maintenance, hardware, software, and security protocols. ISP Troubleshooting: Basic understanding of ISP operations and troubleshooting connectivity across branches. Communication & Coordination: Effective communication skills to coordinate with branch staff and external vendors. Qualifications Diploma or Degree in IT, Computer Science, or a related technical field. Certifications in networking or systems management are a plus. Additional Information The candidate will be responsible for managing IT systems across Mahaveer Bank's 8 branches. Must be self-reliant and capable of managing tasks efficiently.,
Posted 1 month ago
0.0 - 1.0 years
1 - 3 Lacs
Bengaluru / Bangalore, Karnataka, India
On-site
Job Description: Technical Support Apprentice We also recognize the importance of closing the 4-million-person cybersecurity talent gap. We aim to create a home for anyone seeking a meaningful future in cybersecurity and look for candidates across industries to join us in soulful work. More at. Role Overview: Apprentice provides end-to-end technical support for Trellix customers and is responsible for providing technical service of fault recording, diagnosis, problem solving, and resolution delivery for Trellix customer base. Apprentice will rely on their extensive experience and product knowledge, as well as a clear focus on customer service to drive customer success. Key Responsibilities: Act as the first point of contact for corporate/enterprise customers of Trellix. Handle real-time voice calls and portal cases and respond in a timely manner. Work in a team with assorted expertise. Update customers on progress of their cases on a regular-basis. Leverage team members expertise to deliver resolutions to customers in a timely manner Maintain a friendly, open, approachable, positive attitude. Willingness to work in 24x7 rotational shifts (including night shifts) is a must. Technical Skills: Basic understanding of Microsoft Windows technology with some exposure to Server operating systems. Basic networking knowledge. Beginner level knowledge on Linux is preferred. Knowledge of computer security procedures and protocol. Exposure to security concepts is an advantage. Communication Skills Excellent verbal & written communication skills is a MUST. Be able to effectively communication with global customers over phone & email.
Posted 3 months ago
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