2.0 - 6.0 years

0 Lacs

hyderabad, telangana

On-site

Job Overview Minfy is seeking an IT Admin to manage and maintain the IT infrastructure across 8 branches of Mahaveer Bank. The ideal candidate should have foundational expertise in networking, IT systems, and troubleshooting, capable of ensuring smooth IT operations across multiple locations. Key Responsibilities Network Management: Configure, manage, and troubleshoot network components, including IP addressing, DNS, DHCP, TCP, firewalls, switching, and routing. System Maintenance: Perform routine system maintenance, software updates, and troubleshooting for servers, computers, and other peripherals. Branch IT Support: Provide technical support to ensure all 8 branches operate smoothly with minimal IT disruptions. Vendor Coordination: Manage relationships with external vendors for hardware and software procurement, repairs, and upgrades. Security & Compliance: Implement security measures like antivirus updates, firewall configurations, and ensure compliance with IT policies. ISP Troubleshooting: Work with ISPs to manage internet connectivity, including monitoring bandwidth and troubleshooting issues. Disaster Recovery & Backups: Ensure proper backups are in place and assist in maintaining disaster recovery plans. Key Skills & Requirements Networking Knowledge: Strong understanding of IP addressing, DNS, DHCP, TCP, firewalls, and internal routing. IT Infrastructure Management: Hands-on experience with system maintenance, hardware, software, and security protocols. ISP Troubleshooting: Basic understanding of ISP operations and troubleshooting connectivity across branches. Communication & Coordination: Effective communication skills to coordinate with branch staff and external vendors. Qualifications Diploma or Degree in IT, Computer Science, or a related technical field. Certifications in networking or systems management are a plus. Additional Information The candidate will be responsible for managing IT systems across Mahaveer Bank's 8 branches. Must be self-reliant and capable of managing tasks efficiently.,

Posted 5 days ago

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Technical Support Apprentice Trellix

0.0 - 1.0 years

1 - 3 Lacs

Bengaluru / Bangalore, Karnataka, India

On-site

Job Description: Technical Support Apprentice We also recognize the importance of closing the 4-million-person cybersecurity talent gap. We aim to create a home for anyone seeking a meaningful future in cybersecurity and look for candidates across industries to join us in soulful work. More at. Role Overview: Apprentice provides end-to-end technical support for Trellix customers and is responsible for providing technical service of fault recording, diagnosis, problem solving, and resolution delivery for Trellix customer base. Apprentice will rely on their extensive experience and product knowledge, as well as a clear focus on customer service to drive customer success. Key Responsibilities: Act as the first point of contact for corporate/enterprise customers of Trellix. Handle real-time voice calls and portal cases and respond in a timely manner. Work in a team with assorted expertise. Update customers on progress of their cases on a regular-basis. Leverage team members expertise to deliver resolutions to customers in a timely manner Maintain a friendly, open, approachable, positive attitude. Willingness to work in 24x7 rotational shifts (including night shifts) is a must. Technical Skills: Basic understanding of Microsoft Windows technology with some exposure to Server operating systems. Basic networking knowledge. Beginner level knowledge on Linux is preferred. Knowledge of computer security procedures and protocol. Exposure to security concepts is an advantage. Communication Skills Excellent verbal & written communication skills is a MUST. Be able to effectively communication with global customers over phone & email.

Posted 1 month ago

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