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Network Support Engineer

Network Support Engineer

TECEZE

3 years

0 Lacs

mumbai maharashtra india

Posted:1 day ago| Platform:

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Skills Required

network support duration pwc monitoring troubleshooting resolve wan configuration patching documentation compliance security tcp ip dhcp routing nagios solarwinds communication teamwork technology certifications

Work Mode

On-site

Job Type

Full Time

Job Description

Job Title:

Location:

Duration:

Client:

Experience:

Support Engineer

Key Responsibilities

Provide L1/L2 support for network-related issues.
Monitor network performance, availability, and security.
Troubleshoot and resolve incidents related to LAN, WAN, firewalls, switches, and routers.
Assist in configuration, patching, and upgrades of network devices.
Escalate issues to senior engineers or vendors when required.
Maintain documentation of incidents, resolutions, and processes.
Ensure compliance with IT policies and security guidelines.

Required Skills

Hands-on experience with network devices (switches, routers, firewalls).
Basic understanding of TCP/IP, DNS, DHCP, VPNs, and routing protocols.
Familiarity with monitoring tools (e.g., Nagios, SolarWinds, or similar).
Good troubleshooting and problem-solving skills.
Strong communication and teamwork skills.

Qualifications

Bachelor’s degree in Computer Science, Information Technology, or related field.
Relevant certifications (e.g., CCNA, CompTIA Network+) are a plus.

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