Network Support Engineer

Dear Connections,

Looking for Networking Engineer L1 Voice Support.

Qualification - Graduate with Computer Science Background is mandatory. Engineering background, certification on networking concepts preferred.

Work Experience - 12 months - 3 years

Skills and Ability:-

• Comprehensive understanding of typical home network deployments is required.

• The candidate must be able to identify a diversity of

networking home devices' specific functions and

configurations.

• Candidate must demonstrate excellent English communication skills.

• The candidate must be attentive to details.

• Candidate must have excellent analytical, organizational, and time management skills.

• Candidate must be well mannered and demonstrate customer services skills.

• Candidate must be able to perform well in a steep learning curve.

• The candidate must be able to sell support contracts.

Soft Skills -English: Excellent, C1 CEFR Level

Accent: Neutral

Ability to give good step by step instruction.

Positive tone.

Computer Proficiency:-

• Firm understanding of Windows and macOS.

• Firm understanding of Android and iOS.

• Firm understanding of common firewall configuration.

• Firm grasp of typical non-enterprise grade modems, routers, wireless devices, and VPN is required.

• Comprehensive understanding of typical home network layouts is required.

• Demonstrable troubleshooting ingenuity is required.

Salary- Upto 4.75 LPA

Work Location - Sec 81, SEZ Noida

Both side cab facility

US Shifts 24*7 Window

Immediate Joiners only

Interested candidates can reach out on 9870302647 / priya.chaudhary@techmahindra.com