Network Operations L3 Engineer – BCS SDWAN

Job Title: Network Operations L3 Engineer – BCS SDWAN

Job Location -

Mumbai (BKC, Goregaon, Nariman Point Either is fine)

Job Type -

Contract to HireWe are seeking a highly skilled and motivated Network Operations L3 Engineer to join our team in a 24x7 Network operations environment. As a crucial member of our network operations team, you will be responsible for maintaining the stability, integrity, and efficiency of our network infrastructure. The ideal candidate should possess extensive experience in network operations/service assurance particularly in the realm of Cisco Technologies like SD-WAN (Viptela).

Responsibilities

Provide Level 3 support for network infrastructure, particularly focusing on Cisco SDWAN (Viptela) & WAN Routing- Switching environments.Perform troubleshooting, problem resolution, and root cause analysis for complex network issues.Monitor network performance and ensure optimal operation through proactive maintenance and tuning.Collaborate with cross-functional teams to design, implement, and support network solutions.Participate in on-call rotation to provide 24x7 support and respond to network emergencies, faults.Network Monitoring: Monitor network performance, availability, and security using networkmonitoring tools to proactively identify and resolve issues.Incident Management: Respond to alerts, troubleshoot network incidents, and perform root cause analysis to resolve issues and minimize downtime.Drive the LCS Service proactive actions are implemented in the field.Enable L3 Team members with the Incidents and SDWAN technologies.

Skills And Qualifications

Bachelor’s degree in computer science, Information Technology, or related field (or equivalent experience).Minimum of 8 – 12 years of experience in network operations, with a focus on SDWAN (Viptela) , R&S Data Centre environments.Expertise in Cisco SDWAN architecture, configuration, and troubleshooting.Working Knowledge on troubleshoot for WAF, LB and Firewall.In-depth knowledge of networking protocols and technologies, including but not limited to TCP/IP, BGP, OSPF, VLANs, static, MPLS, and QoS.Proficiency in network monitoring and management tools such as SolarWinds or equivalent.Strong knowledge in Routing and Switching technology such as VPC, Multicast, RSTP, MSTP, NAT, PBR, FHRP, STP, LACPPractical experience in troubleshooting connectivity issues across firewall/Load Balancer or proxyAble to work under high pressure in a challenging environment.Knowledge in WAN technology such as MPLS, IPSEC, GRE, VPN, DMVPN, GETVPNMandatory advance skill set on Cisco SDWAN solution (Viptela)Strong analytical and problem-solving skills with a keen attention to detail.Excellent communication and interpersonal abilities, with the capability to collaborate effectively across teams.In-depth exposure on Cisco nexus family platforms from installation, commissioning, configurationAbility to thrive in a fast-paced, high-pressure environment and effectively prioritize tasks.Cisco certifications such as CCNP (Cisco Certified Network Professional) or CCIE (Cisco Certified Internetwork Expert) in Data Centre would be a plus.