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Network Engineer

Network Engineer

Viasat

5 years

0 Lacs

Chennai Tamil Nadu India

Posted:1 week ago| Platform:

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Skills Required

network engineering reliability scalability service drive technology stack remediation effectiveness design monitoring automation reports management test troubleshooting triage support programming python networking tcp ip ipsec vpn routing data analytics kibana electrical trending networks devops workflow gcp aws query

Work Mode

Remote

Job Type

Full Time

Job Description

What you'll do The Customer Engineering team is a group of highly technical engineers who are tasked with maintaining and developing the reliability, scalability, and performance of the Service to different Enterprise Customers. The Customer Engineering Team is empowered to drive technical resolutions across the technology stack from hardware through to application and all stops in between. The team is also responsible to build and maintain Alerts to proactively monitor the service and act as the technical liaison between Customer facing teams and the Engineering teams. The day-to-day As a Site Reliability Engineer, you will: Identify and investigate potential and actual customer performance problems, recommend, and prioritize remediation, and assess effectiveness of remediation actions Participate in and provide feedback on product design, especially regarding reliability and availability Drive initiatives with partner teams to improve the reliability and performance of the Service through improved system design Drive a culture of intolerance to manual activity which results in a highly automated environment delivering scalable solution Work Closely with Customer facing teams (Technical Account Mangers and Program Teams) to understand and prioritize the Customer issues Drive monitoring and automation initiatives Create and present Performance reports for technical and management stakeholders Work closely with Engineering teams to communicate and prioritize the service impacting issues Reproduce and test the Customer issues in the Lab Develop Automated scripts and tools to Enable monitoring of the Service Be part of on-call rotations What you'll need Requirements 5+ years experience in troubleshooting and triage of technical issues in a fast paced environment, to support customers. 5+ years experience in Network Operations or Product Support Advanced knowledge of modern programming languages, especially Python An ability to understand large complex systems and a passion to constantly improve environments Strong networking knowledge: TCP/IP, IPSEC, VPN, NAT, Routing Protocols, AAA Set priorities and work efficiently in a fast-paced environment Demonstrated ability to deliver results on time with high quality and attention to detail Demonstrated ability to work with ambiguous requirements, adapt, and learn Experience with data analytics tools(Splunk, Kibana) Keen (data-driven) decision making skills under incomplete information Excellent face-to-face and remote customer rapport Bachelor’s degree in electrical engineering, Computer Science, or Computer Engineering Up to 10% travel What will help you on the job Experience analyzing data and trending to gain operational efficiencies Telecom or related operational service experience, especially wireless networks Previous technical role in a DevOps/SRE workflow Experience with Satcom technology Experience/knowledge GCP, AWS, Big Query Show more Show less

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www.viasat.com

Telecommunications

Carlsbad

Approximately 1,800 Employees

21 Jobs

Key People

Rick Baldridge

President & CEO
Shawn Duffy

Chief Financial Officer
Megan M. Koller

Senior Vice President
Joseph A. Pugh

Chief Operating Officer

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