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3.0 - 8.0 years

5 - 10 Lacs

Gandhinagar

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Hands-on exposure in NOC Environment in monitoring, handling Level 2 calls related to leased Line, Cisco Routers and Switches configuration and tshoot Proficiency in working in Financial institution in 24*7 environment Good Communication skills Required Candidate profile Troubleshooting leased line issues with the help of service provider infrastructure Level 2 exp in fixing issues related to Routing Protocols, Switching, Data centre technologies like Nexus Switches

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8.0 - 10.0 years

12 - 17 Lacs

Gurugram

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Role: SharePoint Architect Do: ESSENTIAL DUTIES/RESPONSIBILITIES : - Oversee help desk support to ensure that end user problems are resolved in a timely and effective manner, enabling users to access needed information and utilize technology resources effectively. - Improve productivity at ServiceDesk by focusing on reducing incidents, use self-heal and self-help techniques to reduce call flow at SD. - Communicate effectively with customers and stakeholders to assess support needs, assist in the identification of technology needs, and respond to customer service concerns. - Train and guide support specialists to effectively utilize help desk problem-management process (the identification, prioritization, escalation and resolution of end user help requests) to ensure quick and accurate responses to all end users, while emphasizing a customer-focused attitude. - Establish and monitor service level targets/benchmarks and measure performance against those benchmarks. Establish and monitor Compliance level across the region - Patch, AV and security standards - Track and analyze support calls and information requests to identify areas of need and create strategies to enhance end-user capacity and end-user reliance on support personnel. - Develop and maintain comprehensive documentation, includingoperations guidelines and procedures, inventory checklists, deployment guides, budget information, training guides and support materials. - Measure and report on unit performance via metrics and indicators of service level activity and customer satisfaction. Provide regular helpdesk performance and utilization reports to leadership. - Manage the inventory, support and maintenance of the region/location's end user technology assets, including, but not limited todesktop and notebook computers, mobile devices (smart phones, tablets, etc.), printers and software. - Facilitate equipment, services, and software purchases and implementation; and manage inventory and licensing reconciliations. Conduct research and make recommendations on hardware and software products, services, protocols, and standards. SECONDARY DUTIES/RESPONSIBILITIES: - Recommend changes or enhancements in available information technology or equipment as prompted by feedback via the user support function. - Engage in ongoing research of emerging trends and new technologies which may benefit the corporation's goal of strategically implementing technology to enhance business performance, and specifically support the support services function. - Participate in the planning, policy and decision making discussions involving information management projects. - Provide occasional technical support and best practice advice for offsite Corporation events. - Research and implement special projects and other duties as assigned. NATURE OF WORK CONTACTS - Works closely with staff and management from other units and divisions. - Regular interactions with GNOC such as network administrators and server admi. - Periodic correspondence and interaction with vendors Management staff Mandatory Skills: Technology (Alight IT). Experience8-10 Years.

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7.0 - 10.0 years

12 - 13 Lacs

Hyderabad

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Its fun to work at a company where people truly believe in what they are doing! Job Description: Job Summary The Senior Network Engineer is responsible for providing advanced support and maintenance for the organizations network infrastructure. This role involves troubleshooting complex network issues, ensuring network security, and collaborating with various teams. Essential Job Responsibilities Provide advanced support and maintenance for network infrastructure. Troubleshoot complex network issues and implement solutions. Ensure network security and compliance. Collaborate with various teams to ensure smooth network operations. Document network configurations and processes. Qualifications Requirements Education : Bachelors degree in Information Technology, Computer Science, or related field. Experience : 7-10 years of experience in network engineering. Skills : Communication Customer Satisfaction End-to-End Project Management Enterprise Network Firewalls Functional Testing High Accuracy Local Area Network (LAN) Network Administration Network Design Network Engineering Network Infrastructures Network Security Professional Collaboration Teamwork Technical Documentation Management Certifications : Cisco Certified Network Professional (CCNP), CompTIA Network+. Physical Requirements : Ability to work in an office environment and perform tasks that may require sitting, standing, and using office equipment. If you like wild growth and working with happy, enthusiastic over-achievers, youll enjoy your career with us! It is Epiq s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.

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3.0 - 5.0 years

5 - 7 Lacs

Hyderabad, Chennai, Bengaluru

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Role: Azure Network Engineer Experience: 3-5 Years Locations: Hyderabad Notice Period: Immediate to 15 Days Job Description Required Skills: Strong knowledge and understanding of TCP IP protocols and OSI model and port numbers Experience with Infrastructure Network Administration Expertise troubleshooting large Network Environments and familiarity with packet sniffers Wireshark or Network Monitor Message Analyzer Fundamental awareness of Private Hybrid Public Cloud and OS WindowsLinux Virtualization of SDN technologies Knowledge and understanding of VPN IPsec DHCP DNS HTTP HTTPs MPLS BGP Layer3 Layer2 SDWAN and Load balancers Hands-on experience of Proxy and Firewall Good Knowledge in RIP EIGRP OSPF BGP Should have good understanding on protocol mechanism Should have a good grip on BGP Protocol and protocol states and FSM Basic Knowledge in STP VLAN VTP ARP NAT PAT Load balancers English Language Fluent in reading writing and speaking Experience -3 Years in cloud Or Core networking

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10.0 - 16.0 years

5 - 7 Lacs

Karnataka

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About Company Founded in 2011, ReNew, is one of the largest renewable energy companies globally, with a leadership position in India. Listed on Nasdaq under the ticker RNW, ReNew develops, builds, owns, and operates utility-scale wind energy projects, utility-scale solar energy projects, utility-scale firm power projects, and distributed solar energy projects. In addition to being a major independent power producer in India, ReNew is evolving to become an end-to-end decarbonization partner providing solutions in a just and inclusive manner in the areas of clean energy, green hydrogen, value-added energy offerings through digitalisation, storage, and carbon markets that increasingly are integral to addressing climate change. With a total capacity of more than 13.4 GW (including projects in pipeline), ReNew’s solar and wind energy projects are spread across 150+ sites, with a presence spanning 18 states in India, contributing to 1.9 % of India’s power capacity. Consequently, this has helped to avoid 0.5% of India’s total carbon emissions and 1.1% India’s total power sector emissions. In the over 10 years of its operation, ReNew has generated almost 1.3 lakh jobs, directly and indirectly. ReNew has achieved market leadership in the Indian renewable energy industry against the backdrop of the Government of India’s policies to promote growth of this sector. ReNew’s current group of stockholders contains several marquee investors including CPP Investments, Abu Dhabi Investment Authority, Goldman Sachs, GEF SACEF and JERA. Its mission is to play a pivotal role in meeting India’s growing energy needs in an efficient, sustainable, and socially responsible manner. ReNew stands committed to providing clean, safe, affordable, and sustainable energy for all and has been at the forefront of leading climate action in India. Job Description Position Title - Admin & Security Senior Exec Experience- 8-15 years Qualification- Any Graduate Location- Karnataka Site Role & responsibilities: Based out of office at specified area, he will be responsible for Administration and Security for all sites. This role involves extensive travel within the region. The candidate will be required to relocate to the respective area of operations. Handling administration and security functions for both greenfield & operational sites. Security / Loss Prevention / Incident Management Develop, manage and execute security, loss prevention and crisis management strategies for multiple locations the plant / site and local office level (for green field as well as operational sites). Protecting intellectual property assets, personnel, property, facilities and operations from terrorist attack, vandalism, espionage, sabotage, theft, unauthorized disclosure, misuse and loss. Develop and maintain the intelligence & vigilance network, conduct of risk/threat assessment, problem solving & ensuring business security across all regions.

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6.0 - 10.0 years

7 - 9 Lacs

Bengaluru

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Job Title: IT Security & Systems Administrator Location: Bangalore Company: Optimo Capital Lending to MSMEs | 300 Employees | 50 Branches About the Role: We are seeking an experienced IT Security & Systems Administrator to manage endpoint, SaaS, and network security for our NBFC. This role focuses on safeguarding devices, data, and communications across 50 branches, supporting 250+ field staff and 50+ office users. Key Responsibilities: Manage endpoint security (laptops, mobile devices) via MDM tools (e.g., Intune, Jamf). Administer Google Workspace (Gmail, Drive, Calendar) — access, permissions, SSO, MFA. Enforce device compliance — encryption, patching, antivirus. Monitor and secure internet usage, VPNs, and internal Wi-Fi. Oversee SaaS tools security — CRM, HRMS, communication tools (e.g., Slack, Zoom). Maintain asset inventory — issuance, tracking, and remote wipe for lost devices. Handle user provisioning/deprovisioning and access control during employee lifecycle. Respond to phishing, account compromise, or lost/stolen device incidents. Ensure compliance with RBI guidelines and relevant IT security frameworks. Train staff on basic cybersecurity hygiene and device best practices. Install, configure, and maintain servers, networks, firewalls, and related hardware/software. Monitor system performance, troubleshoot issues, and apply timely patches or updates. Provide technical support for system and network issues, ensuring minimal disruption to operations. Manage user accounts, access control, and system security policies in line with company guidelines. Perform regular data backups and disaster recovery testing. Maintain and manage IT asset inventory, including procurement and license renewals. Ensure compliance with cybersecurity best practices and company IT policies. Requirements: 8+ years in IT security or systems admin roles, preferably in BFSI or branch-heavy orgs. Experience with Google Workspace admin, MDM tools, and SaaS security. Understanding of compliance and endpoint security in regulated environments. Strong troubleshooting, documentation, and communication skills. Nice to Have: Prior experience in NBFCs or organizations with distributed teams. Exposure to SOC2/ISO27001 processes.

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0.0 - 1.0 years

2 - 5 Lacs

Bengaluru

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We are seeking a motivated and detail-oriented IT Sales Admin to support our sales team in managing administrative tasks and ensuring smooth operation of sales processes. This internship provides hands-on experience in sales operations within the IT industry and is an excellent opportunity to develop skills in customer relations, data management, and technology sales. Key Responsibilities Sales Support - Assist the sales team in preparing proposals, quotations, and contracts. - Process and manage sales orders in the CRM system. - Coordinate with the sales team to ensure timely delivery of products and services. CRM Management - Update and maintain customer and sales records in the CRM system. - Generate sales reports and dashboards for management. - Assist with tracking customer interactions and opportunities. Customer Communication - Serve as a point of contact for customer inquiries regarding sales orders and product information. - Help coordinate customer meetings and follow-ups. Administrative Support - Manage documentation, including contracts, agreements, and sales-related materials. - Organize and file digital documents in relevant databases. - Assist in managing sales calendars and scheduling meetings. Collaboration - Work closely with the IT and Sales teams to ensure product knowledge and service updates are aligned. - Coordinate with the logistics team to ensure timely delivery and fulfillment of orders. Skills & Qualifications - Education Currently pursuing a degree in Business, IT, Marketing, or a related field. Technical Skills - Basic knowledge of CRM software (Salesforce, HubSpot, etc.) is a plus. - Proficient in Microsoft Office Suite (Excel, Word, PowerPoint). - Communication Strong verbal and written communication skills. - Attention to Detail High level of accuracy in handling sales data and documentation. - Team Player Ability to work collaboratively in a fast-paced team environment. - Problem-Solving Strong analytical skills and the ability to think on your feet. What You Will Gain - Hands-on experience in IT sales and sales operations. - Exposure to CRM tools and sales management systems. - Opportunity to work in a collaborative and fast-paced IT environment. - Mentorship and career development opportunities. This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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3.0 - 7.0 years

5 - 9 Lacs

Bengaluru

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About Stripe Stripe is a financial infrastructure platform for businesses Millions of companies from the worlds largest enterprises to the most ambitious startups use Stripe to accept payments, grow their revenue, and accelerate new business opportunities Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career, About The Team As Stripes user base and global footprint grows dramatically, we have distinctly unique support problems resulting from both our type of scale and the type of businesses we partner with The Stripe Delivery Center (SDC) strategy will provide operational leverage and expand Stripes portfolio of operational capabilities to support the scaled needs for external users and internal Stripe teams We strive to deliver frictionless experiences for all of our users, whether they are an Independent Business, Startup, SMB, or Enterprise and our mission is to provide all Stripe Users with the best support experience possible, What youll do In this role, you will be a Quality Auditor for the Legal team and you will mainly be responsible for auditing a specific set of cases, reporting the details to the respective stakeholder, and generating process improvement insights To be a fit, you will have a coaching mindset, proven ability to communicate at different levels, possess a deep expertise in the respective program, have a good understanding of sampling techniques and Deep-dive skills, Responsibilities Develop, research, plan, and conduct quality audits/reviews in accordance with applicable policies and procedures Be responsible for drafting and circulating detailed monthly QA reports outlining the QA scores and trends observed, clearly articulating any issues noted and remedial actions to be taken Support functional coaching for new & existing credit risk operations associates, wherever applicable Maintain clear and organized documentation in relation to how Quality Assurance is structured, including sampling logic and coverage of the QA oversight Who you are We're looking for someone who meets the minimum requirements to be considered for the role If you meet these requirements, you are encouraged to apply The preferred qualifications are a bonus, not a requirement, Minimum Requirements Minimum 1-5 years of experience in user support (legal) programs, Ability to manage multiple projects simultaneously with minimal supervision Excellent analytical and communication skills Familiarity working in a fast-moving fintech environment Preferred Qualifications Preferably, should have quality certification in lean sigma, six sigma etc Preferably proficient in SQL, adept at data visualization and storytelling with data In-office expectations Office-assigned Stripes in most of our locations are currently expected to spend at least 50% of the time in a given month in their local office or with users This expectation may vary depending on role, team and location For example, Stripes in Stripe Delivery Center roles in Mexico City, Mexico and Bengaluru, India work 100% from the office Also, some teams have greater in-office attendance requirements, to appropriately support our users and workflows, which the hiring manager will discuss This approach helps strike a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility when possible, Pay and benefits Stripe does not yet include pay ranges in job postings in every country Stripe strongly values pay transparency and is working toward pay transparency globally,

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4.0 - 9.0 years

6 - 10 Lacs

Bengaluru

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Diverse Lynx is looking for Palo Alto Professional to join our dynamic team and embark on a rewarding career journey Design, deploy, and maintain Palo Alto Networks-based security solutions to protect an organization's network infrastructure and data assets Configure and manage Palo Alto Networks firewalls and other security appliances, including policy creation, implementation, and troubleshooting Develop and implement security policies, procedures, and best practices to safeguard against cyber-attacks and data breaches Monitor network traffic and security events to identify potential security risks and take appropriate action Collaborate with other IT teams to ensure the successful integration of security solutions with other systems and applications Conduct security assessments and audits to identify vulnerabilities and recommend mitigation strategies Provide technical guidance and training to other IT teams on Palo Alto Networks security solutions Develop and maintain documentation related to the organization's security policies and procedures Participate in incident response and investigation activities as needed Experience in designing, implementing, and managing Palo Alto Networks-based security solutions Expertise in Palo Alto Networks firewall configuration and management

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0.0 - 5.0 years

2 - 6 Lacs

Gurugram

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Luminar Technologies Inc. is seeking a Network Administrator. We are looking for a dependable, self-motivated professional with strong diagnostic and problem-solving skills who can operate independently and contribute to a fast-paced, high-performance environment. In this role, you will be responsible for maintaining a lean, efficient, and secure network environment while supporting special infrastructure initiatives. You will collaborate closely with internal stakeholders across departments and provide technical support as needed. Responsibilities Collaborate with internal teams to assess network needs and develop forward-looking infrastructure plans Design, implement, and maintain secure LAN/WAN environments using Cisco Meraki and other enterprise-grade solutions Lead and support infrastructure projects focused on enhancing network performance, security, and scalability Analyze and monitor network performance; prepare quarterly reports with recommendations for improvements Troubleshoot and resolve issues related to wireless access, routing, switching, and remote connectivity Configure, manage, and maintain VPN infrastructure for secure remote access Administer and optimize Meraki firewall appliances Maintain comprehensive and up-to-date documentation of network configurations, assets, and processes Ensure seamless coordination with both internal departments and external vendors for service integration Provide support during non-standard hours for emergencies or scheduled maintenance windows Minimum Qualifications Experience managing Cisco Meraki switches and wireless access points Proficient in SD-WAN and multi-site network architectures In-depth understanding of core networking protocols: TCP/IP, DNS, DHCP, SSH, SSL, NFS, and CIFS Experience deploying and managing ISP circuits and vendor coordination Expertise in VPN technologies and secure remote access implementation Strong grasp of network security concepts, including firewall configuration and access control Familiarity with file storage systems and encryption methodologies Comfortable working independently and collaboratively within cross-functional teams Strong troubleshooting, analytical and documentation skills Physically capable of lifting and transporting networking equipment (up to 50 lbs.) Flexible to work non-standard hours when necessary Preferred Qualifications Experience with Fortinet firewalls or other advanced network security applicances Relevant industry certifications (e.g., CCNP, Network+, or equivalent) Hands-on experience with Zscaler ZPA Ability to work in a hybrid model, including both remote and on-site support as required

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10.0 - 15.0 years

14 - 18 Lacs

Hyderabad

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Architecture & Design:Design, architect, and implement VMware virtualization solutions for on-premise data centers in line with banking industry requirements Lead the design and implementation of AWS and Azure cloud infrastructures, ensuring they meet the specific security and compliance needs of banking operations Architect and manage hybrid cloud environments that integrate on-premises and cloud systems while adhering to banking regulatory frameworks Ensure robust network security architectures, integrating firewalls, VPNs, IDS/IPS, and other network security solutions tailored for financial institutions Cloud & Network Operations:Oversee daily operations of cloud platforms (AWS, Azure) and on-premise VMware environments within the context of banking services Manage, monitor, and troubleshoot network infrastructure, ensuring compliance with banking regulations such as PCI DSS, SOX, and FFIEC guidelines Ensure the performance, availability, and capacity planning of all systems, optimizing for banking workloads and transaction processing systems Implement and manage DevOps pipelines to support continuous delivery and integration efforts for cloud-based banking applications Team Leadership & Management:Lead and mentor a team of engineers, ensuring strong alignment with banking operational goals and technical objectives Assign tasks and manage team performance in VMware, cloud, network, and security operations, focusing on banking system reliability and uptime Provide technical leadership in resolving complex operational issues and outages, ensuring minimal downtime and regulatory compliance Security & Compliance:Develop and enforce network security strategies, ensuring compliance with banking security standards and Zero Trust architecture principles Conduct security audits and implement measures to safeguard sensitive financial data against vulnerabilities and breaches Ensure compliance with industry regulations including PCI DSS, GDPR, SOX, and other banking-related mandates Innovation & Optimization:Continuously improve systems to enhance reliability, scalability, and security within the framework of banking sector requirements Drive cost optimizations in cloud infrastructure through FinOps best practices, particularly within the constraints of banking budgets Stay updated with industry trends, emerging technologies, and best practices in cloud computing, networking, and security for the financial sector Required Qualifications:Experience:10+ years of experience in IT infrastructure with significant hands-on experience in VMware, AWS, Azure, and network security within the banking industry Proven experience in team management, leading operations in banking or financial services environments Deep understanding of networking protocols (TCP/IP, DNS, DHCP, etc ) and network infrastructure (routers, switches, firewalls) in banking networks Strong experience in security architecture: firewalls, IDS/IPS, SIEM, IAM, VPN, and network segmentation within the financial industry Technical Skills:Expertise in VMware vSphere, vCenter, and related virtualization technologies used in banking Deep knowledge of AWS and Azure cloud services (e g , EC2, S3, VPC, Azure VM, Azure Networking) and their financial services-specific offerings Proficiency in network administration (Cisco, Palo Alto, Juniper, or equivalent) and network troubleshooting in financial networks Strong command over cloud-native security tools and zero-trust architecture, with a focus on banking data protection Experience with automation tools and Infrastructure as Code (Terraform, CloudFormation, or similar) Industry Experience:Banking industry experience is a must, with a deep understanding of banking operations, transaction systems, security, and compliance Hands-on experience in dealing with banking-specific regulations such as PCI DSS, SOX, GDPR, FFIEC, and NIST

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2 - 5 years

1 - 4 Lacs

Noida

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Hope you are doing well. We are looking to onboard a Mid-Level IT Support Associate to support and enhance our internal IT operations. The ideal candidate should have a minimum of 3 years of relevant experience and be capable of independently managing day-to-day IT support responsibilities across users, systems, and applications. Brief Job Description- The candidate will be responsible for supporting the IT team across a variety of systems and platforms, including: Extensive user support on Microsoft Office 365 applications (Outlook, Excel, Word, Teams) Troubleshooting and support for Windows 10/11 environments Basic user administration in Microsoft 365 Admin Center and Google Workspace Experience with Microsoft Exchange Online mailbox creation, forwarding rules, transport rules Basic understanding of AWS IAM and permissions management Support for endpoint device management tools (Intune or equivalent) Hands-on experience with Outlook mail flow troubleshooting , SPAM filtering , and external email delivery checks Exposure to tools like Microsoft Teams , Google Meet , and Zoom for virtual collaboration Comfort working with tools like PowerShell for automation and reporting tasks Proficient in client communication, especially with teams based in the US and UK. This role is intended to provide both operational support and assistance with ongoing IT initiatives, including user setup automation, security policy rollouts, and third-party platform integrations. The position is a night shift role located in Noida and offers a hybrid work model. Hybrid: 2 weeks onsite and 2 weeks WFH Location: Noida sector 63

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3 - 5 years

4 - 8 Lacs

Mumbai

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Wipro Limited (NYSEWIT, BSE507685, NSEWIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ? Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ? Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ? ? Mandatory Skills: Network Data Admin. Experience3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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3 - 8 years

5 - 10 Lacs

Coimbatore

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Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Network Infrastructures Good to have skills : Enterprise Network Operations Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. You will accurately define a client issue and interpret and design a resolution based on deep product knowledge. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work-related problems. Provide timely and effective technical support to clients. Troubleshoot and resolve network infrastructure issues. Collaborate with cross-functional teams to ensure seamless system operations. Document and maintain accurate records of client interactions and solutions. Stay updated with the latest industry trends and technologies. Professional & Technical Skills: Must To Have Skills:Proficiency in Network Infrastructures. Good To Have Skills:Experience with Enterprise Network Operations. Strong understanding of network infrastructures and protocols. Knowledge of network security principles and best practices. Experience in configuring and maintaining network devices. Ability to troubleshoot network connectivity issues. Additional Information: The candidate should have a minimum of 3 years of experience in Network Infrastructures. This position is based at our Coimbatore office. A 15 years full-time education is required. Qualifications 15 years full time education

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3 - 5 years

4 - 8 Lacs

Bengaluru

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About The Role Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ? Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ? Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ? ? Mandatory Skills: Network Automation. Experience3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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3 - 5 years

4 - 8 Lacs

Mundra

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About The Role Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ? Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ? Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ? ? Mandatory Skills: Network Data Admin. Experience3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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3 - 5 years

4 - 8 Lacs

Mumbai

Work from Office

About The Role Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ? Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ? Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ? ? Mandatory Skills: Network Data Admin. Experience3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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3 - 5 years

4 - 8 Lacs

Gurugram

Work from Office

About The Role Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ? Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ? Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ? ? Mandatory Skills: Network Data Admin. Experience3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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3 - 6 years

1 - 5 Lacs

Bengaluru

Work from Office

About The Role This role involves the development and application of engineering practice and knowledge in the following technologies Standards and protocols, application software embedded software for wireless and satellite networks, fixed networks enterprise networks connected devices IOT and device engineering, connected applications 5G edge, B2X apps and Telco Cloud, Automation and Edge Compute platforms. This role also involves the integration of network systems and their operations, related to the above technologies. About The Role - Grade Specific Focus on Connectivity Network Engineering. Develops competency in own area of expertise. Shares expertise and provides guidance and support to others. Interprets clients needs. Completes own role independently or with minimum supervision. Identifies problems and relevant issues in straight forward situations and generates solutions. Contributes in teamwork and interacts with customers. Skills (competencies)

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3 - 6 years

1 - 5 Lacs

Chennai

Work from Office

About The Role This role involves the development and application of engineering practice and knowledge in the following technologies Standards and protocols, application software embedded software for wireless and satellite networks, fixed networks enterprise networks connected devices IOT and device engineering, connected applications 5G edge, B2X apps and Telco Cloud, Automation and Edge Compute platforms. This role also involves the integration of network systems and their operations, related to the above technologies. About The Role - Grade Specific Focus on Connectivity Network Engineering. Develops competency in own area of expertise. Shares expertise and provides guidance and support to others. Interprets clients needs. Completes own role independently or with minimum supervision. Identifies problems and relevant issues in straight forward situations and generates solutions. Contributes in teamwork and interacts with customers. Skills (competencies)

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8 - 10 years

10 - 14 Lacs

Bengaluru

Work from Office

Required Skills Technology | Cisco R and S Network Design SME - Level 4 Support Technology | Juniper R and S Expert - Level 3 Support Education Qualification : B.Sc Certification Mandatory / Desirable : Technology | Expert Level Certification - CCIE Enterprise Infrastructure / CCIE Service Provider / CCIE Data Center / CCIE Data Center / ACSX / JNCIP-ENT / VM Certified Advanced Professional / ACSX Delivery Skills: 1. Technology Management: Responsible for overall network technology management for the business. Responsible for planning and execution of new technology roll outs, scope expansion and readiness of team from technology standpoint. Manage SOPs, Knowledge documents, KB articles. Implement technical methodology improvement from past failures and learnings. 2. Restoration and Resolution: Identify the network issue based on troubleshooting and decide on the actions required to be implemented for resolving the issue. Refer to required KEDB or Knowledge bases for known issues/repetitive issues and resolution steps. Implement the resolution steps, execute, validate and update ticket with steps taken and outcome. 3. Triage: Once the resolution steps are completed if the issue is still not resolved or if it s an unknown issue and standard troubleshooting methods did not resolve the issue, escalate the ticket to L3 Network SME and support the troubleshooting process, if there is a bridge, continue on the bridge along with the SME. This support includes coordination with 3rd party network vendor technicians. 4. Process Compliance: - Gather information from vendor, customer, analysis from the troubleshooting/investigation, resolution steps implemented etc. and update the tickets regularly, as per the defined process. - Prepare a detailed report on the plan of action for the existing tickets for the next shift andengineer (Shift Handover Report). - Followthrough and execute the various Escalation Matrix (Vendor , Internal and Customer defined). - Ensure tickets are closed post user/customer communication. - Constantly track tickets for SLA adherence and escalate on deviations as defined in the process. 5. Value Proposition: Understand the existing environment and propose any opportunity of improvement. Look at nagging issues in the environment and come out with Get Around solutions by working with vendors and industry experts

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4 - 9 years

7 - 14 Lacs

Pune, Bengaluru

Hybrid

Overview of 66degrees 66degrees is a leading consulting and professional services company specializing in developing AI-focused, data-led solutions leveraging the latest advancements in cloud technology. With our unmatched engineering capabilities and vast industry experience, we help the world's leading brands transform their business challenges into opportunities and shape the future of work. At 66degrees, we believe in embracing the challenge and winning together. These values not only guide us in achieving our goals as a company but also for our people. We are dedicated to creating a significant impact for our employees by fostering a culture that sparks innovation and supports professional and personal growth along the way. Role Overview The IT Service Desk L2 Engineer plays a critical role in providing advanced technical support and troubleshooting for complex IT issues. This role requires a deep understanding of system administration, server management, storage solutions, networking, firewalls, cybersecurity, and cloud platforms. The L2 Engineer acts as an escalation point for the Service Desk and works closely with other IT teams to resolve incidents and fulfill service requests. Responsibilities Provide advanced technical support and troubleshooting for complex IT issues escalated from the Service Desk. Manage and maintain applications, server infrastructure, including operating systems, hardware, and virtualization platforms. Administer storage solutions, ensuring data availability, integrity, and performance. Configure and manage network devices, including routers, switches, and wireless access points. Implement and maintain firewall rules and security policies to protect the network infrastructure. Monitor and respond to security incidents, conducting investigations and implementing remediation measures. Support and manage cloud platforms, including infrastructure as a service (IaaS), platform as a service (PaaS), and software as a service (SaaS). Document technical procedures, troubleshooting steps, and knowledge base articles. Participate in on-call rotation to provide after-hours support. Manage Incidents and Major Incidents, including investigation, diagnosis, resolution, and escalation, ensuring adherence to Service Level Agreements (SLAs). Conduct Problem Management to identify and address root causes of recurring incidents, preventing future occurrences. Participate in Change Management processes, assessing risks, implementing changes, and minimizing service disruptions. Fulfill Service Requests efficiently, providing timely and accurate solutions to user requirements. Key Skill set - Cloud Platforms Experience with cloud platforms such as Google Cloud , AWS, Azure. Knowledge of cloud services such as compute, storage, and networking. SSO and IDP Solutions- Comprehensive expertise in SSO technologies is mandated. Expertise in SAML ensuring secure and seamless user access to applications and services. Strong knowledge on OAuth and its protocols. Expertise in configuration and administration of OTP authentication. Experience with Identity Providers (IDPs) for managing user identities and authentication. Deep understanding of SPF, DKIM, and DMARC for email security and anti-spoofing measures. Knowledge of BIMI for enhancing brand trust and recognition in email communications. System Administration Advanced knowledge of Mac and Windows operating systems. In-depth knowledge of Rippling, Atlassian, Google Workspace, Salesforce, Jira Service Management, and Chrome Management . Experience with a Source of Truth Directory, DNS, DHCP, and other core infrastructure services. Proficiency in scripting languages such as PowerShell, Bash, and Shell. Advanced troubleshooting of Mac OS issues. Experience with Mac OS device management tools with understanding of complex hardware asset management protocols (e.g., Jamf, Jumpcloud, Kandji). Knowledge of virtualization technologies such as VMware, Hyper-V, and Google Cloud Shell. Experience with Google Cloud Compute Engine, including VM instance management and scaling. Knowledge of Google Kubernetes Engine (GKE) for container orchestration . Storage Knowledge of storage protocols such as iSCSI and NFS, and SFTP. Understanding of data backup and recovery procedures. Experience with Google Cloud Storage, including object storage and data lifecycle management. Knowledge of Google Cloud Persistent Disk and other storage options . Network Strong understanding of networking concepts, including TCP/IP, routing, and switching. Experience with network devices such as routers, switches, and firewalls. Knowledge of network monitoring and troubleshooting tools. Firewall Experience with firewall configuration and management for MacOS and Windows. Knowledge of security policies and intrusion detection/prevention systems. Understanding of network security best practices. Cybersecurity Knowledge of cybersecurity threats and vulnerabilities. Experience with security incident response and remediation. Understanding of security tools and technologies. Qualifications Bachelor's degree or related certifications in Information Technology. 5-7 years of experience in IT support or system administration. 66degrees is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to actual or perceived race, color, religion, sex, gender, gender identity, national origin, age, weight, height, marital status, sexual orientation, veteran status, disability status or other legally protected class.

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2 - 4 years

1 - 5 Lacs

Mumbai, Thane

Work from Office

Role & responsibilities Re-configure, rebuild network devices during crash recovery or configuration changes. Monitor existing IOS and patches installed and manage minor IOS upgrades Configure and manage access list Based on Customers IT security policy provided during transition, the following would be implemented during transition: Configure authentication protocols that are available in Cisco IOS (like AAA) Configure user authentication through TACACS/RADIUS servers or locally Implement user access privileges Implement encrypted password management mechanisms on all supported devices Maintain and administer network elements and devices on the NMS Configure VLANs Implement VPN tunnels, if applicable Provide VPN access following the SOP as per FG. Configure VLAN Trunking Protocol or Spanning Tree Protocol or both for a manageable switch if applicable

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3 - 6 years

10 - 14 Lacs

Gurugram

Work from Office

Job Title: Cloud Administrator - IT Services Location: Gurgaon, Haryana, India #job-location.job-location-inline {displayinline;} Work Mode: Work from Office Span of Control: Individual Contributor Job Summary Educational Qualification Skills Goal-oriented with a results-driven desire for success Experience

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8 - 13 years

1 - 1 Lacs

Pimpri-Chinchwad, Pune

Work from Office

*Job Title:* IT Manager *Location:* Global *Company:* Taknek LLC *About Taknek:* Taknek LLC specializes in industrial automation, machinery manufacturing, and industrial construction, with operations in the USA, India, and Dubai. We are seeking a highly skilled and proactive *IT Manager* to oversee and support our IT infrastructure and ensure seamless operations across the organization. The ideal candidate will be a hands-on professional with expertise across various IT domains, including server management, hardware troubleshooting, software deployment, data management, and cybersecurity. --- ### *Job Description:* The *IT Manager* will be responsible for managing Takneks IT infrastructure, resolving technical issues across locations, and implementing IT solutions to enhance efficiency and security. This role requires broad expertise in server administration, network management, hardware and software troubleshooting, IT project management, and vendor relations. The IT Manager will also play a key role in training staff on IT best practices and ensuring compliance with company policies. --- ### *Key Responsibilities:* 1. *Server Administration* - Manage and maintain on-premises and cloud-based servers, ensuring uptime, performance, and security. - Plan and execute server upgrades, migrations, and routine maintenance. - Monitor server performance, logs, and resolve any system failures or bottlenecks. 2. *IT Support & Troubleshooting* - Provide Level 1 to Level 3 support for laptops, desktops, printers, and other IT devices. - Diagnose and resolve hardware, software, and network connectivity issues promptly. - Assist remote users with IT challenges, including VPN and remote desktop access. 3. *Software Management* - Oversee installation, licensing, and configuration of software applications. - Conduct periodic software updates and ensure compliance with licensing agreements. - Evaluate new software tools to improve productivity and scalability. 4. *Data & Security Management* - Implement and maintain data backup solutions and disaster recovery plans. - Ensure robust cybersecurity measures, including firewalls, anti-virus systems, and threat detection tools. - Develop and enforce IT policies to safeguard data and protect sensitive information. 5. *Network Administration* - Design, deploy, and maintain local and wide area networks (LAN/WAN). - Configure and troubleshoot routers, switches, and wireless access points. - Monitor network traffic and optimize bandwidth usage. 6. *Asset & Vendor Management* - Maintain an up-to-date inventory of all IT hardware and software assets. - Coordinate with vendors for procurement, warranty claims, and technical support. - Negotiate contracts and ensure cost-effective IT solutions. 7. *IT Project Management* - Plan and execute IT-related projects, including system upgrades, office relocations, and new technology implementations. - Collaborate with stakeholders to align IT strategies with business objectives. 8. *Staff Training & Development* - Train employees on IT tools, cybersecurity practices, and technology best practices. - Provide user-friendly documentation and support for frequently asked questions. --- ### *Qualifications:* - Bachelors degree in Information Technology, Computer Science, or a related field. - 7+ years of experience in IT management, with demonstrated expertise in server and network administration. - Proficiency in Windows and Linux server environments, Active Directory, and Group Policies. - Strong troubleshooting skills for hardware, software, and network issues. - Experience with cloud platforms such as AWS, Microsoft Azure, or Google Cloud. - Proficiency in managing IT ticketing systems and ITSM tools. - Knowledge of cybersecurity principles, including firewalls, intrusion detection systems, and endpoint security. - Strong project management and organizational skills. --- ### *Preferred Skills:* - Certifications such as CompTIA Server+, CCNA, ITIL Foundation, CISSP, or Microsoft Certified: Azure Administrator. - Experience with virtualization tools like VMware or Hyper-V. - Expertise in database management (SQL, Oracle) and ERP systems. - Familiarity with programming or scripting languages like Python, PowerShell, or Bash. - Experience in multi-location or international IT support. - Familiarity with inventory management and asset tracking tools. --- ### *Soft Skills:* - Strong communication skills to explain technical issues to non-technical users. - Problem-solving mindset with the ability to think critically under pressure. - Team-oriented approach with leadership qualities. - Commitment to staying updated with the latest technology trends and innovations. --- ### *What We Offer:* - Competitive salary and benefits package. - Opportunities for professional growth and certification sponsorship. - Collaborative and supportive work environment. - Exposure to cutting-edge technologies in a dynamic industry. --- *How to Apply:* If you are a tech-savvy professional with a passion for IT infrastructure, we invite you to apply. Please send your resume and cover letter to *hr@taknek.com* with the subject line *"IT Manager Application [Your Name]."* Join Taknek LLC and help us drive innovation and excellence in IT support and management has context menu has context menu

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