1305 Network Administration Jobs - Page 25

We are looking for a skilled and proactive IT Infrastructure & Cybersecurity Expert to join our team and take ownership of the organization's IT ecosystem. This position plays a critical role in ensuring the security, availability, and efficiency of our IT infrastructure, supporting both internal operations and external collaborations, including the management of our Remote Operation Center and SCADA environments. Key Responsibilities: Oversee the end-to-end IT infrastructure, including hardware, software, network, servers, and cloud services. Manage and maintain Engineering Team Servers, SCADA servers, firewalls, VPNs, and industrial communication networks at the Remote Operation Center. Ensure operational continuity and security by managing shared drives, user access controls, domain services, system backups, and disaster recovery plans. Administer enterprise software licensing, patch management, and remote access solutions. Implement and monitor anti-virus/malware protection tools, threat detection systems, and endpoint security. Conduct Vulnerability Testing & Penetration Testing (VTPT) and coordinate remediation of security gaps. Collaborate closely with engineering teams to understand operational needs and align IT support accordingly. Evaluate, onboard, and manage external vendors and service providers for Internet Services, IT products and services. Support business continuity initiatives and continuous improvement of IT governance. Qualifications & Skills: Bachelors degree in Computer Science, Information Technology, or a related field . Minimum 8+ years of experience in IT infrastructure and cybersecurity roles. Strong knowledge of Windows/Linux servers, networking (LAN/WAN/VPN), and cloud infrastructure. Hands-on experience managing SCADA systems, industrial networks, and associated security challenges. In-depth understanding of cybersecurity frameworks: NIST, IEC 62443, ISO 27001, etc. Familiarity with firewall configuration, SIEM tools, VTPT tools, and endpoint protection. Strong troubleshooting, incident response, and user support capabilities. Ability to manage cross-functional collaboration with internal teams and external partners. Excellent communication, documentation, and project management skills. Ready to travel for Sites Preferred Certifications: CISSP / CISM / CEH / CompTIA Security+ Microsoft Certified: Azure Administrator / AWS Certified SysOps Administrator Certified SCADA Security Architect (CSSA) or equivalent Location : Chennai Company : Venwind Refex Power Ltd(Refex Group) Interested candidates can share their profiles to manezhil.p@refex.co.in

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Websphere Application Server & Portal Administration Good to have skills : WildFlyMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will engage in the ongoing technical support and maintenance of production and development systems and software products. Your typical day will involve addressing technical issues, collaborating with various teams, and ensuring that services are running smoothly across multiple platforms. You will be responsible for troubleshooting and resolving hardware and software problems, both remotely and onsite, while adhering to defined operating models and processes. Your role will also include implementing technology solutions at the operating system level, contributing to the overall efficiency and reliability of the systems in place. Roles & Responsibilities:- Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Assist in the development and implementation of best practices for system maintenance and support.- Monitor system performance and proactively identify areas for improvement. Professional & Technical Skills: - Must To Have Skills: Proficiency in Websphere Application Server & Portal Administration.- Good To Have Skills: Experience with WildFly.- Strong understanding of server and network administration.- Experience with troubleshooting and resolving technical issues in a timely manner.- Familiarity with operating system-level implementations and configurations. Additional Information:- The candidate should have minimum 5 years of experience in Websphere Application Server & Portal Administration.- This position is based in Pune.- A 15 years full time education is required. Qualification 15 years full time education

Job Description- Exp range - 3 to 8 Location - Kochi and Trivandrum. Technical skills - Network Enterprise Switching , Routing , Next Gen Network (SDN) , Firewalls Must Have - Routing & Switching , Security Devices ,Network Management ,Network Monitoring , Capacity and AVA management, New Site Setups ,AOP, Network Compliance , Implementation (Cisco , Juniper , Palo Alto , FortiGate) Role- 1. Excellent Communication and Articulation Skills 2. System Design Expertise 3. Understanding of Telecom business processes 4. Result Orientation to close the design 5. Eyes for details follow up tracking

NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant, and banking industries. Headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries worldwide, NCR VOYIX has been a pioneer in consumer transaction technologies for almost 140 years. By transforming everyday consumer interactions into meaningful moments, NCR VOYIX revolutionizes stores, restaurants, and digital banking experiences with cloud-based, platform-led SaaS, and services capabilities. As an Asset and Configuration Management Team Manager at NCR VOYIX, you will be responsible for overseeing the Asset and Configuration Management processes and the configuration management database (CMDB). Your role will involve leading the strategy and process development to enhance the existing ServiceNow based CMDB. Reporting to the ServiceNow Platform executive, you will collaborate closely with ITSM teams, IT Architecture, and ServiceNow platform stakeholders. In this position, you will manage NCR Voyix's Global Asset and Configuration Management processes and team members, ensuring effective governance, strategy development, data integrity, quality management, performance monitoring, and continual service improvement initiatives. By coordinating a global organization, you will drive compliance with global service management standards and processes to optimize the stability, security, and control of the enterprise ServiceNow CMDB. Your key responsibilities will include delivering innovative asset management and configuration management solutions to align with NCR Voyix's evolving business needs, owning the development and implementation of Asset and Configuration Management governance, evaluating and enhancing the existing ServiceNow CMDB design, understanding the ServiceNow CSDM, defining technology requirements for CMDB integration, ensuring CMDB data accuracy, developing best practices for asset and configuration standards, identifying critical success factors, operational reporting, providing coaching and training for CMDB stakeholders, collaborating on service improvement initiatives, evaluating industry trends, auditing SACM team activities for compliance, and advancing IT performance through creative thinking. To qualify for this role, you should hold a Bachelor's Degree in an IT-related field or possess a minimum of 5 years of relevant experience. A strong understanding of ITSM best-practices, hands-on experience with enterprise Change, Configuration, and Asset Management tools, technical knowledge in related roles, and excellent interpersonal skills are essential. Preferred qualifications include ITIL certification, architecture review experience, ServiceNow administration experience, and relational database administration experience. Join us at NCR VOYIX, where we empower stores, restaurants, and financial institutions to surpass their goals and succeed in today's competitive landscape. If you are ready to contribute to driving innovation and excellence in Asset and Configuration Management, we welcome your application. Please note that offers of employment are subject to the successful completion of screening criteria specific to the job role. NCR Voyix adheres to an Equal Employment Opportunity policy and only accepts resumes from agencies on the preferred supplier list. Be sure to verify that emails received during the application process are from a @ncrvoyix.com email domain.,

You will be joining SHREE RAGHUKUL TEXPRINTS PRIVATE LIMITED, a textiles company based in Surat, Gujarat, India, known for its commitment to delivering top-quality textile products and services. Your role as an Information Technology Specialist will be crucial in ensuring smooth network operations and security. As an Information Technology Specialist, your primary responsibilities will revolve around network administration, troubleshooting IT issues, and maintaining network security protocols. Your daily tasks will include offering IT support to users, delivering excellent customer service, managing IT systems, and introducing new technologies to enhance operational efficiency. To excel in this role, you should possess strong skills in Network Administration and Information Technology, coupled with hands-on experience in Troubleshooting and Network Security. Your ability to provide exceptional customer service, along with sharp problem-solving skills and keen attention to detail, will be key to your success. Moreover, your capacity to work both independently and collaboratively will be essential in meeting the company's IT objectives. Ideally, you should hold a Bachelor's degree in Information Technology, Computer Science, or a related field. Possessing relevant certifications like CompTIA Network+ or CCNA will be considered advantageous. By bringing your expertise and dedication to this role, you will play a vital part in maintaining the IT infrastructure of SHREE RAGHUKUL TEXPRINTS PRIVATE LIMITED.,

Genpact is a global professional services and solutions firm committed to delivering outcomes that influence the future. With a workforce of over 125,000 individuals across more than 30 countries, we are motivated by curiosity, agility, and the aspiration to generate lasting value for our clients. Our purpose, the relentless pursuit of a world that works better for people, drives us to serve and transform leading enterprises, including the Fortune Global 500. We leverage our profound business and industry expertise, digital operations services, and proficiency in data, technology, and AI to achieve this goal. We are currently seeking applications for the position of Lead Consultant - NOC Monitoring. In this role, you will collaborate closely with customers and vendors to optimize performance, offer recommendations for enhancing infrastructure and network stability, and minimize outages. Your responsibilities will include: - Demonstrating a minimum level of experience in Network Monitoring and basic administration - Monitoring network performance and addressing issues - Utilizing Network Monitoring tools such as SolarWinds, among others - Configuring VPN tunnel setups on Palo Alto and Azure firewalls - Implementing SD WAN and deploying MPLS, Internet circuits - Understanding BGP metrics and its operational layer - Managing Azure Load balancer and split tunnel VPN setup - Configuring DHCP, NAT policies in firewalls - Setting up Stack switches - Ensuring the security and efficiency of IT infrastructure - Conducting network health check-ups and maintaining up-to-date network inventory - Creating architecture diagrams, documents, and standard operating procedures - Performing disaster recovery drills, backup, and restore procedures Qualifications we are looking for: Minimum Qualifications / Skills: - Strong written and verbal communication skills with experience in customer interfacing roles - Proficient in requirement understanding, analytical thinking, problem-solving, interpersonal skills, and positive attitude Preferred Qualifications/ Skills: - CCNA certification If you are someone with a passion for consulting and possess the skills mentioned above, we invite you to join us as a Lead Consultant at our location in India-Hyderabad. This is a full-time position requiring a Bachelor's or equivalent degree. The job posting is dated April 3, 2025, with an unposting date of May 3, 2025.,

As a GCP IT/Cloud Engineering professional at Navoto in Noida, you will be responsible for network administration, troubleshooting, network security, and delivering exceptional customer service. Your role will be crucial in ensuring the seamless operation of IT and cloud systems within the organization. To excel in this position, you should possess strong skills in network administration, troubleshooting, and network security. Proficiency in Information Technology, along with relevant certifications in GCP or Cloud Engineering, will be essential. Your problem-solving abilities, excellent communication skills, and capacity to work effectively both independently and as part of a team are key qualities that we are looking for in the ideal candidate. The preferred candidate will have at least 7 years of hands-on experience with GCP services such as Compute Engine, Cloud Storage, BigQuery, GKE, and Cloud Run. Experience with Kubernetes and container orchestration, familiarity with multi-cloud environments and hybrid cloud architectures, exposure to machine learning services on GCP, and hands-on experience with monitoring tools like Google Cloud Operations Suite or Prometheus will be advantageous. Moreover, familiarity with DevOps practices and Agile methodologies will be a plus. Join Navoto and be part of our dynamic and collaborative work environment where innovative web design solutions are crafted to drive businesses forward in the digital age.,

You will be joining a full-time, on-site position based in Mumbai / Chennai as a Manager Network Services. Your primary responsibilities will include overseeing network operations, ensuring network security, and designing network solutions. You will be managing network administration, troubleshooting network issues, and leading network engineering efforts on a daily basis. Close collaboration with IT teams will be essential to maintain optimal network performance and security. To excel in this role, you should possess a strong background in Routing, Switching (Cisco, Meraki), SD-WAN, and load balancer technologies. With 8-12 years of managerial experience, you should have a proven track record in network administration, network security, network design, and network engineering. Your troubleshooting abilities should be top-notch, and you should have excellent team leadership and communication skills. Ideally, you should hold a Bachelor's degree in Computer Science, Information Technology, or a related field. Possessing relevant certifications such as CCNA, CCNP, or CCIE will be considered a plus. Experience in managing large-scale network projects or teams will further strengthen your candidacy for this role.,

**Job Description** **Role:** Network Engineer **Experience:** 2-4 years **Location:** Hyderabad (Hybrid) **Shift:** Night **Availability:** Immediate candidates only **Budget:** 5-7 LPA Max. --- **Mandatory Skills:** Candidates must have strong experience in the following areas: 1. **Routing and Switching (mandatory):** - Good understanding of OSI layers, switching, and routing concepts. - Experience in configuring and managing dynamic protocols (BGP). - Experience in configuring switching technologies (VLAN, Spanning Tree, etc.). - Familiarity with wireless networks. - Understanding of Quality of Service (QoS) for marking and queuing. - Familiarity with IP VPN technologies, such as GRE and IPSEC, is a plus. - Experience with monitoring technologies and providing solutions to issues. - Experience with incident management, change management, and problem management. 2. **Additional Knowledge (a plus):** - Familiarity with firewalls (Juniper SRX, Cisco ASA, Palo Alto), including VPN and DNS. - Knowledge of Cisco Nexus technology, including NXOS. - Familiarity with Wireshark for troubleshooting. - Experience with monitoring technologies and resolving issues. - Scripting knowledge, preferably in Python. --- **Key Responsibilities:** - Provide Level-2 support and troubleshooting to resolve network issues. - Handle escalated issues (incidents, changes, problems). - Record all actions using the incident management tool and methodology. - Identify potential or candidate problems in the network and provide solutions. - Engage in proactive problem management based on trend analysis of incidents. - Design and execute IT changes. - Configure and install various network devices and services (e.g., firewalls, DNS, routers, switches). - Roll out version and configuration upgrades. - Perform other operational duties as assigned. - Build a documentary repository for troubleshooting and knowledge articles, ensuring knowledge sharing across the team. --- **Expectations:** - A professional who strongly believes in people and organizational values, such as respect for individuals, teamwork, readiness to serve, a cost-benefit mindset (as if spending your own money), efficiency with simplicity, and open communication while respecting privacy and confidentiality. - Ability to work in a complex environment with numerous challenges and flexibility to adapt to changing situations. - Strong communication skills (verbal, non-verbal, written) in English, including the ability to anticipate impacts. - A self-driven individual who can think ahead, takes a proactive approach, is a quick learner, and possesses a strong sense of ownership. - Demonstrate a high degree of personal leadership and set new standards. - Be sociable and able to build professional relationships with people at all levels. - Customer-friendly yet assertive, particularly with critical non-standard requests. - Proficient in creating and maintaining documentation in Microsoft Word, Excel, and PowerPoint. Contact : hr@allatonceorg.co.in

About NCR VOYIX NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. Headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe, NCR VOYIX has been the global leader in consumer transaction technologies for nearly 140 years. The company focuses on turning everyday consumer interactions into meaningful moments by transforming stores, restaurants, and digital banking experiences through cloud-based, platform-led SaaS and services capabilities. NCR VOYIX is renowned for creating exceptional consumer experiences in partnership with leading retailers, restaurants, and financial institutions worldwide. Leveraging expertise, research and development capabilities, and a unique platform, the company helps customers navigate, simplify, and manage their technology systems effectively. Customers are at the core of NCR VOYIX's mission, which is to enable stores, restaurants, and financial institutions to surpass their goals, ranging from customer satisfaction to revenue growth, operational excellence, cost reduction, and profit growth. By offering solutions that empower customers to thrive in today's competitive landscape, NCR VOYIX brings innovative, industry-leading technology to businesses of all sizes across various industries, earning the trust of renowned global brands as well as local favorites. Job Summary The Asset and Configuration Management Team Manager at NCR VOYIX is responsible for overseeing the company's Asset and Configuration Management processes and the configuration management database (CMDB). Reporting to the ServiceNow Platform executive, the successful candidate will lead the strategy and process development needed to enhance the existing ServiceNow-based CMDB. Working closely with ITSM teams, IT Architecture, and ServiceNow platform stakeholders, the candidate plays a pivotal role in ensuring effective governance, data integrity, and continual service improvement initiatives related to global Asset and Configuration Management processes. Key Responsibilities - Deliver innovative asset management and configuration management solutions to meet evolving business needs, including managing SaaS/cloud assets and services. - Develop and implement governance for Asset and Configuration Management, including standards, policies, and procedures. - Evaluate and suggest improvements to the existing ServiceNow CMDB design, implementation, and management. - Understand the ServiceNow CSDM and its interrelationships with ITSM, Asset Management, APM, and other ServiceNow-related processes. - Define technology and integration requirements for CMDB to support IT Service Management, Asset Management, and other processes. - Ensure accurate and up-to-date CMDB data and establish best practices for updating CI data. - Establish and implement asset and configuration standards, policies, and procedures. - Identify critical success factors, develop process performance metrics, and monitor performance. - Provide coaching and training for CMDB stakeholders and collaborate on service improvement initiatives. - Stay updated on industry innovations and recommend new technologies. Basic Requirements - Bachelor's Degree in an IT-related field or a minimum of 5 years of relevant experience. - Strong understanding of ITSM best practices, with experience in Configuration Management and Asset Management. - Hands-on experience with enterprise Change, Configuration, and Asset Management system tools, preferably within the ServiceNow environment. - Preferred technical knowledge in relevant roles such as CMDB Manager/Analyst, Application Portfolio Manager/Analyst, Change Manager, Network Administrator, Database Administrator, among others. - Experience leading technical discussions and working in complex technical environments. - Strong interpersonal and influencing skills in a global environment. Preferred Requirements - ITIL Foundation certification. - Architecture review and ServiceNow administration experience. - Relational database administration experience. Please note that offers of employment are subject to passing applicable screening criteria. NCR Voyix follows an Equal Employment Opportunity (EEO) policy.,

As a Network Engineer at ITCG Solutions Pvt. Ltd., you will play a crucial role in network administration, engineering, troubleshooting, network security, and network design in Navi Mumbai. You will be responsible for ensuring the smooth functioning of the network on a day-to-day basis. To excel in this role, you should possess strong skills in Network Administration, Network Engineering, and Network Design. Your expertise in Troubleshooting and Network Security will be vital in maintaining the network's integrity and security. A deep understanding of networking protocols and technologies is essential for this position. Your experience in configuring and managing network devices will be beneficial in optimizing network performance. Knowledge of network monitoring tools will enable you to proactively identify and address any network issues that may arise. Having certifications such as CCNA, CCNP, or equivalent will be advantageous in demonstrating your proficiency in the field. A Bachelor's degree in Computer Science, Information Technology, or a related field will provide you with the foundational knowledge required to succeed in this role. Join ITCG Solutions Pvt. Ltd. and be part of a reputable brand in the Information Technology industry, where your skills and expertise as a Network Engineer will contribute to the company's continued success.,

Your Role Design, deploy, and manage LAN, WAN, VPN, and wireless networks. Monitor network performance and troubleshoot issues to ensure optimal uptime. Manage network hardware including routers, switches, firewalls, and load balancers. Lead a team of network engineers. Collaborate with IT leadership to align network strategies with business goals. Your Profile Evaluate and recommend new technologies and tools to enhance network performance. Ensure compliance with industry standards and regulatory requirements. Maintain detailed documentation of network configurations, changes, and incidents. Generate regular reports on network health, security posture, and incident response. What will you love working at Capgemini Would be working in cutting-edge cloud IT infra technology with high performance capability team Career Growth & Global Exposure Focus on Innovation, Cloud, Security & Automation Inclusive Culture & Strong Support System

This role involves the development and application of engineering practice and knowledge in the following technologies Standards and protocols, application software embedded software for wireless and satellite networks, fixed networks enterprise networks connected devices IOT and device engineering, connected applications 5G edge, B2X apps and Telco Cloud, Automation and Edge Compute platforms. This role also involves the integration of network systems and their operations, related to the above technologies. - Grade Specific Focus on Connectivity Network Engineering. Develops competency in own area of expertise. Shares expertise and provides guidance and support to others. Interprets clients needs. Completes own role independently or with minimum supervision. Identifies problems and relevant issues in straight forward situations and generates solutions. Contributes in teamwork and interacts with customers.

About the role This DevOps professional will have the opportunity to work for an AI-based Unicorn which is recognized as one of the fastest-growing companies on the Inc 5000 list They will work in the Development & Delivery of cloud native applications and AI solutions across all major cloud providers - AWS, GCP and Azure They will work in various data sciences and machine learning platforms like Hadoop, and Databricks Your primary responsibility will be to identify improvement opportunities and build automation solutions to bring efficiencies and build resiliency in the deployment, scaling, monitoring, and maintenance of the o9 Digital Brain SaaS platform We seek an ideal candidate with strong understanding of SaaS applications, multi-cloud architecture, robust problem-solving & programming skills, and a proven history of implementing scalable automation solutions What you will do in this role: Develop and maintain tools that ensure smooth operations of o9s cloud-based solution; Develop and deploy best-in-class tools that support continuous integration and continuous delivery processes; Perform system and network administration; manage o9 platform deployment at AWS, Azure, Google Cloud; Use Dockers to deploy and manage containers; Monitor infrastructure health using ELK cluster; Administer databases that are part of o9 platforms using MS SQL, Mongo Develop and debug Custom Integration service tasks What you ll have 10+ years of experience in DevOps role, performance tuning, conducting application upgrades, patches, supporting continuous integration and deployment tooling with a Master s degree in Computer Science, Software Engineering, Information Technology, Industrial Engineering, Engineering Management OR 12+ years of experience in a DevOps role, performance tuning, conducting application upgrades, patches, supporting continuous integration and deployment tooling with a Bachelors degree in Computer Science, Software Engineering, Information Technology, Industrial Engineering, Engineering Management Experience with Dockers or similar and experience with Kubernetes or similar; and Hadoop Skills: Proficient with Cloud Operations (AWS, Azure, Google Cloud), Jenkins or similar technologies, Ansible, Terraform , Administration of databases (MS SQL, Mongo) Proficiency in programming languages such as Python, Ruby, or Go, coupled with scripting experience Significant experience with CI/CD tools like Jenkins, GitLab CI Solid grasp of networking principles and adherence to security best practices in cloud environments Proactive in staying current with developments in web applications, programming languages, software approaches, and architectures Adapt to these changes through self-training and research work Ensure non-functional requirements (security, performance, maintainability, scalability, usability, and reliability) are considered during solution design and implementation Ability and flexibility to work with teams globally, across time zones Cloud Architect certification and or K8 certification is preferred How the process works Respond with your interest to us We ll contact you either via video call or phone call - whatever you prefer, with the further schedule status Online Assessment - Domain specific During the interview phase, you will meet with the technical panel for 60 minutes We will contact you after the interview to let you know if we d like to progress your application There will be 2 rounds of technical discussion followed by a Managerial round We will let you know if you re the successful candidate

Spericorn Technology is a global software development firm that aims to impact the world through technology positively. We are curious-minded IT professionals who have been contributing to reputed organizations and open-source projects for many years globally. We are happy to welcome you to join our talented team and transform ideas into reality. We are looking forward to candidates who can sustain our organization's quality, commitment, and integrity. We offer services in various cutting-edge technologies, including blockchain and Artificial Intelligence. "A team is a group of people who support each other to achieve great results, and we give utmost importance to teamwork." We are looking for a System Administrator who can add more value to our organization. Proven work experience as System Administrator for a minimum of 3 years. Excellent knowledge in issues trouble shooting, hardware purchase, assembling, asset management, sys Experience in linux administration and firewall management Expertise in network administration & system administration experience Strong knowledge of systems software, hardware, and networking protocols. Good knowledge of implementing and effectively developing helpdesk and IT operations best practices, Knowledge in AWS, VMWare, and customer management etc. will be an added advantage. Installing and configuring software, hardware and networks Monitoring system performance and troubleshooting issues Ensuring security and efficiency of IT infrastructure Set up accounts and workstations Monitor performance and maintain systems according to requirements Troubleshoot issues and outages Ensure security through access controls, backups and firewalls Upgrade systems with new releases and models Develop expertise to train staff on new technologies Build an internal wiki with technical documentation, manuals and IT policies

Detailed job description - Skill Set: Technically strong hands-on Self-driven Good client communication skills Able to work independently and good team player Flexible to work in PST hour(overlap for some hours) Past development experience for Cisco client is preferred.

Detailed job description - Skill Set: Technically strong hands-on Self-driven Good client communication skills Able to work independently and good team player Flexible to work in PST hour(overlap for some hours) Past development experience for Cisco client is preferred.

Detailed job description - Skill Set: Technically strong hands-on Self-driven Good client communication skills Able to work independently and good team player Flexible to work in PST hour(overlap for some hours) Past development experience for Cisco client is preferred.

The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: Network Data Admin. Experience: 3-5 Years.

The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: Network Data Admin. Experience: 3-5 Years.

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: : Network Data Admin Experience: 3-5 Years

Detailed job description - Skill Set: Technically strong hands-on Self-driven Good client communication skills Able to work independently and good team player Flexible to work in PST hour(overlap for some hours) Past development experience for Cisco client is preferred.

Yext is seeking an IT Support Analyst to help support all aspects of Yext s office and SaaS infrastructure. Our IT organization provides an exciting mix of technologies to empower all of our employees with the best tools available. Help us provide robust and innovative solutions to our rapidly growing user base. If you are interested in being an integral part of the daily technical operations of a high-growth company, this is the right opportunity for you. This role is fully on-site in our Hyderabad, India office What You ll Do Resolving level 1 Helpdesk tickets in a timely manner for the 1300+ employees at Yext. Own and maintain the User Life Cycle Management for all new hires/existing employees and departure employees. Administer and troubleshoot Yext s suite of Enterprise SaaS applications, such as G Suite (Google Apps), OKTA, Salesforce, Jira, Slack, MS Intune and Jamf, Asset Management,Amazon web services, etc. Configure/troubleshoot MacOS and Windows hardware Maintaining/updating images for Mac and Window machines, including Hardware inventory and peripherals Manage the Asset life cycle including procurement, upgrades and retiring the asset Provide on-site or remote assistance including the setting up of computer hardware systems, installing and upgrading software and troubleshooting issues. Troubleshoot basic issues during deployments and attempt to remediate issues before escalating. Escalate complex problems to next level teams Maintain and troubleshoot Audio/Video issues with cameras, Mac Mini s, Large TV s in conference rooms and during internal/external events. Creating and maintaining knowledge articles for internal end-users. Perform User Access Reviews on SOX applications What You Have 5-6 years of experience in PC configuration & troubleshooting In-depth knowledge in Mac OS and Windows 10/11 Hands-on experience with Jira, Okta, MS Intune and Jamf tools Capable of maintaining Hardware Inventory with limited supervision A/V support experience Strong communication skills (Oral & written) Strong customer service skills Able to lift desktop computers and small servers Work collaboratively in a multi-function environment BA/BS in IT/CS, or similar college level education; enthusiastic about Information Technology Proven ability to manage critical projects with limited direct supervision Bonus Points Experience with IT Logistics for office build outs or expansions Experience with basic Network Administration Experience as an Administrator of Enterprise SaaS applications iPhone and Android support experience Perks and Benefits At Yext, we take pride in our diverse workforce and prioritize creating an engaged and connected working environment. Our ambitious mission is to transform the enterprise with AI search, and we know that to achieve that, we need a global team of innovators, visionary thought leaders, and enthusiastic collaborators passionate about making a meaningful impact in the world and contributing to an extraordinary culture. We believe that people do their best when they feel their best and to feel their best, they must be well-informed, fuelled, and rested. To ensure our employees are at their best, we offer a wide range of benefits and perks, including: Performance-Based Compensation : We offer an attractive bonus structure and stock options for eligible positions. Comprehensive Leave Package : Our leave package includes Paid Time Off (PTO), Parental Leave, Sick Leave, Casual Leave, Bereavement Leave, National Holidays, and Floating Holidays to ensure a healthy work-life balance. Health & Wellness Offerings : We provide medical insurance with 7L coverage , including enhanced parental and outpatient department (OPD) coverage for you, your spouse, two dependent children, and two parents (as applicable and subject to eligibility requirements). Relocation Benefits: We offer relocation assistance and an allowance to eligible candidates to help ease your transition. World-Class Office & Building Amenities: Our office has a top-notch infrastructure, including gaming rooms, a plush pantry, and breakout areas. #LI-RD1 #LI-Onsite

The Senior Cloud Network Administrator is responsible for managing and operating the organization's Azure and AWS cloud-based network infrastructure. This role involves building and managing Azure ExpressRoute, AWS Direct Connect, virtual networks, DMZs, cloud firewalls, and proxies to ensure the stability, integrity, and efficient operation of the cloud-based information systems that support core organizational functions. The administrator will also handle day-to-day incidents, changes, and problem records, and should have experience with ITSM processes and tools such as ServiceNow or similar. Responsibilities: Build, manage, and maintain the company's Azure and AWS cloud-based infrastructure. Establish and manage Azure ExpressRoute and AWS Direct Connect to ensure secure and reliable network connectivity. Design and implement virtual networks within Azure and AWS environments. Build and manage DMZs in Azure and AWS to provide an additional layer of security. Implement and manage cloud native and 3rd party firewalls to protect cloud-based resources. Set up and manage proxies to control and secure internet access. Enable and configure monitoring for cloud network infrastructure. Monitor alerts and address issues promptly to ensure minimal disruption to services. Handle day-to-day incidents, changes, and problem records, ensuring they are resolved within SLAs. Use ITSM processes and tools such as ServiceNow to manage incidents, changes, and problem records. Create and maintain comprehensive documentation of the cloud-based infrastructure. Technical skills Network ArchitectureUnderstanding of network infrastructure including routers, switches, firewalls, and associated network protocols and concepts. Proficiency in Azure and AWS cloud servicesThe administrator should have a deep understanding of Azure and AWS network related services, including Azure ExpressRoute, AWS Direct Connect, virtual networks, DMZs, cloud firewalls, and INAC proxies. Proficiency in Problem-SolvingStrong problem-solving skills are needed to troubleshoot and resolve issues that arise in the cloud infrastructure. Network Monitoring ToolsExperience with network monitoring tools such as Wireshark, iPerf, etc. Basic Network SecurityKnowledge of network security measures, firewalls, intrusion detection systems, and other industry-standard techniques and practices. IT Service Management (ITSM)Experience with ITSM processes and tools such as ServiceNow is crucial for managing incidents, changes, and problem records. CertificationsCertifications such as CCNA, CCNP, Azure Administrator Associate, AWS Certified SysOps Administrator, or similar can demonstrate a high level of technical proficiency. Qualifications Bachelor’s degree in computer science, Information Technology, or a related field. Overall 5+ years’ real experience as Senior Cloud Network Administrator and troubleshooting network incidents and problems. Experience with Azure and AWS cloud network services and understanding of network architecture. Excellent written and verbal communication skills to collaborate with cross-functional teams and communicate technical information to non-technical stakeholders. Certifications such as CCNA, CCNP, Azure Administrator Associate, AWS Certified SysOps Administrator, or similar are advantageous.

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: Network Data Admin. Experience: 3-5 Years.