The Operations Analyst role is to provide technical support for the full lifecycle of the electronic discovery reference model (EDRM) including ingestion of data, quality control, document production and document review projects. The position will require attention to detail, multi-tasking, analytical skills, as we'll as someone who works we'll in a team. The candidate must be able to work under the pressure of strict deadlines on multiple projects in a fast-paced environment. Essential Job Responsibilities Utilize proprietary and 3rd party eDiscovery software applications for electronic discovery and data recovery processes. Load, Process and Search client data in many different file formats. Conducting relevant searches of electronic data using proprietary tools. Work closely with team members to troubleshoot data issues (prior to escalation to operations senior management and/or IT/Development), research software and/or techniques to solve problems, and carry out complex data analysis tasks. Providing end user and technical documentation and training for applications supported. Communicate and collaborate with other company departments. Generate reports from various database platforms for senior management. Generating written status reports to clients, managers, and project managers. Working closely with internal departments on streamlining processes and development of proprietary tools Qualifications & Certifications Solid understanding of Windows and all MS Office applications is required. Basic UNIX skills, understanding of hardware, networking, and delimited files would be an advantage. Experience with database applications and knowledge of litigation support software is desirable. Strong analytical and problem-solving skills are essential for this role. Demonstrated ability to work in a team environment, follow detailed instructions and meet established deadlines. A self-starter with ability to visualize data and software behavior and coordinate the two. Fluency in English (verbal and written) is required. bachelors degree or final year student, preferably in computer/technical or legal field or equivalent combination of education and/or experience required.

Its fun to work at a company where people truly believe in what they are doing! Job Description: Job Summary: The Hosting Services Analysts works as a member of the Operations team within Epiqs Electronic Discovery division in Phoenix, Arizona. In this role, the Hosting Services Analyst is responsible for working on Document Productions and 3rd Party Hosting of data and will report directly to the Manager of Hosting Services. The purpose of this position is to work on critical and time sensitive document productions and also loading of client data to various Hosting Platforms. Strong attention to detail, high quality work product and frequent interaction with project managers is also a major function of this role. Work is performed across three shifts so it represents a 24 hour per day, 7 day per week and 365 days per year operation. Essential Job Responsibilities Responsible for performing document productions which includes the creation of custom and complex metadata load files, natives files, text files and images. Also responsible for loading of client provided 3rd party data to multiple review platforms and performing custom modifications to the provided data as required Extensive review of custom and complex productions specifications is and considerable direct interaction with project managers is required Must be flexible in working long hours and have the ability to work earlier and later than their scheduled shift to meet often last minute and tightly compressed client deadlines Must possess a strong understanding of electronic discovery tools and technology with an advanced level understanding of eDiscovery Processing and data extraction Communicate and work with other company departments Generate reports from various database platforms to meet client requests Trouble-shoot and resolve issues prior to escalation to leads and managers Qualifications & Characteristics Ability to use critical thinking and troubleshooting skills to effectively identify solutions to non-standard requests and issue resolution especially related to utilizing software/hardware or experience working with data Ability to coordinate multiple projects simultaneously and adapt to changing requirements and priorities Experience processing data in an Electronic Discovery environment strongly preferred but not required Strong Microsoft Office skills Exceptional attention to detail Ability to quickly learn and master new applications and processes Ability to effectively work independently and as part of a team Experience working under tight deadlines in a fast-paced technical environment is strongly preferred Demonstrates a sense of urgency, initiative and ownership Efficient work-style with an eye for continual process improvement Ability to learn customized proprietary software Excellent communication skills (written and verbal) Strong organizational skills and an extreme attention to detail is required The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Preferred Qualifications & Characteristics Experience with one of the following Operating Systems preferred: Windows, UNIX, or Linux Experience with at least one of the following preferred: SQL, Oracle, Visual Basic/VBSCRIPT, SAS, C++, C#, XML, Java, ASP, DOS IT Helpdesk, Desktop Support or PC repair experience a plus Bachelor s degree preferred Knowledge of litigation support applications such as IPRO eCapture, Nuix, LAW, Relativity, Concordance, etc. a plus Ability to independently use SQL or MS Access to write queries for extracting and manipulating raw data a plus If you like wild growth and working with happy, enthusiastic over-achievers, youll enjoy your career with us! It is Epiq s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.

About the Role We are seeking a Staff Software Engineer with 15+ years of hands-on experience to join our growing team in Hyderabad. This is a high-impact role for a technically deep, well-rounded engineering leader who has consistently delivered value throughout their career. If youve architected complex systems, maintained a hands-on approach, and enjoy mentoring othersthis could be the next big step in your journey. This role requires strong proficiency in both Python and Java. You should feel equally at home designing systems in either language, and can guide teams in adopting the best language for the problem at hand. What You’ll Do Design, build, and maintain scalable systems in both Python and Java with an emphasis on performance, reliability, and clean architecture. Take ownership of major components and lead architectural decisions that impact long-term product scalability. Collaborate with cross-functional teams to align technical strategy with business goals. Leverage modern cloud infrastructure (preferably Azure, or AWS) to design and deploy robust, distributed applications. Be a strong mentor and coach to junior and mid-level engineers, fostering a culture of technical excellence and continuous learning. Continuously explore new technologies, with a particular focus on the potential of AI/ML and identify opportunities to bring innovation into the product. Maintain or contribute to technical side projects or open-source tools that reflect your passion for engineering beyond the day job. What We’re Looking For Technical Must-Haves: 15+ years of overall Software Engineering experience. Expert-level proficiency in Python—you’ve built and maintained production systems with real-world performance and scalability considerations. Should be well-versed with RESTful APIs. Experience with Django is a plus. Strong background in Java—you should have a deep understanding of object-oriented design, concurrency, and enterprise-level system design. Solid experience with frontend technologies, particularly React. Deep understanding of object-oriented programming, SOLID principles, and design patterns. Hands-on experience with relational databases such as MySQL, Oracle, or SQL Server. Familiarity with cloud architecture and services on AWS or Azure is a must. Experience with Elasticsearch/OpenSearch is a plus. Demonstrated ability to use both languages effectively, choosing the right tool for the job and coaching teams on best practices in either. Experience designing, building, and deploying systems in Azure (preferred) or AWS cloud environments. Proven track record of designing large-scale distributed systems that solve real-world business problems. Professional Attributes: Clear communicator who listens, learns, and shares respectfully. Demonstrated career stability with progressive responsibility and clear impact in past roles. High degree of integrity and honesty—transparent, accountable, and dependable. Comfortable offering opinions and receiving feedback without ego. Enthusiastic about technology and curious by nature—tinkering, building, or exploring outside of the day job. Genuinely interested in or excited by the transformative potential of AI. Bonus Points For: Active GitHub contributions or personal side projects that show initiative and technical passion. Experience working with AI/ML pipelines, or interest in emerging AI toolchains. Experience as a technical leader, mentor, or thought contributor in the engineering community.

Job Description: We are seeking a skilled and experienced Associate Director - Software Engineering to lead our India based development teams. The candidate must have extensive experience with Microsoft technology stack, with some experience in Power Platform, and a proven track record of managing development teams in India integrated with US teams and overseen by multiple stakeholders. Key Responsibilities: Be a hands-on leader who leads & manages software engineering teams based in India, to deliver high-quality software solutions. Collaborate with multiple stakeholders across-functional teams to define, design, and ship new features. Optimize application performance and scalability. Manage project timelines, budgets, and resource allocation. Stay up to date with the latest industry trends and technologies to ensure our solutions remain competitive. Qualifications: Bachelors or Masters degree in Computer Science, Engineering, or a related field. 10+ years experience in software development, with at least 3+ years in a leadership role. Strong experience in Microsoft technology stack, including .NET, Azure, SQL Server, with knowledge of Power Apps, cybersecurity best practices, and secure coding standards. Experience with microservices architecture and containerization technologies like Docker and Kubernetes. Proficiency in Azure DevOps practices and tools, such as CI/CD pipelines, automated testing, and infrastructure as code along with strong understanding of software development lifecycle (SDLC) and project management principles. Experience with cloud architecture and services, particularly Azure. Experience with data analytics and business intelligence tools. Experience working in a large matrix organization, with proven experience in managing onshore and offshore development teams. Excellent problem-solving skills and the ability to think strategically. Strong communication and interpersonal skills. Experience with Agile/Scrum methodologies. Ability to mentor and coach team members, fostering a collaborative and innovative work environment. Strong understanding of business processes and the ability to align technical solutions with business goals. Ability to work in a fast-paced, dynamic environment.

Job Summary: The Product Development team at Epiq Legal Solutions is looking for a Software Engineer who is an experienced Salesforce Developer. The Software Engineer will be responsible for expanding and optimizing our Pulse application. The ideal candidate is a seasoned Salesforce developer who enjoys assessing and understanding systems, and who identifies and builds applications that meet our business teams requirements. Essential Job Responsibilities Investigating business systems, taking a holistic view of the situation, including organization structure and governance, key stakeholder needs as well as current processes and IT systems. Developing customized solutions within the Salesforce platform. Writing Apex code, Triggers and unit test class to meet code coverage based as per coding standards. Documenting best practices, implementation approaches, technical solutions, using appropriate documentation standards. Will be a part of team developing and supporting the integrations with other 3rd party or external applications. Will also be involved in design and development of continuous development of Salesforce integrations with 3rd party applications using SFDC and non-SFDC technologies, design and development. Able to resolve issues on your own and debug code to identify any loopholes and fix them. Able to create fields, page layouts, record types for standard as well as custom objects. Be able to formulate and document the deployment steps necessary for every artifact developed by oneself. This includes using the company recommended tools as well as ability to research and learn new tools on the market. Able to create aura components, lightning components for partner community. Write unit test classes to validate APEX and any other code. Build innovative solutions, reusable components as applicable. . Qualifications & Characteristics 5 years of relevant experience as a Salesforce developer. Experience working on Salesforce Integrations along with core development skills. Develop software solutions using Salesforce.com API framework, and 3rd party APIs. Should have participated in at least one or more projects integrating Salesforce with other platforms. Ability to analyze business processes and requirements. Salesforce development experience including working knowledge and ability to code in APEX (classes, triggers, batch processes and web services), Visualforce, Lightning (Aura and LWC), Lightning Design System, Salesforce APIs, SOQL, and Force.com. Good skills in developing Lightning components, Aura framework or LWC & UI designing webpages. Good knowledge of SFDC database with SOQL & SOSL. Experience with the Salesforce.com APEX data loader, Salesforce.com web services APIs; Ample exposure to working with third party REST, SOAP, and OAUTH protocol-based services. Understanding of software skills such as business analysis, development, maintenance, and software improvement. Experience working in Agile – Scrum methodology. Must have experience in all phases of the Software Development Life cycle. Ability to work in large, collaborative teams with outstanding communication skills to achieve organizational goals. Proactive issue resolution with a positive attitude. Strong analytical and reasoning skills, with the ability to visualize processes and outcomes.

Its fun to work at a company where people truly believe in what they are doing! Job Description: Job Summary The Senior Network Engineer is responsible for providing advanced support and maintenance for the organizations network infrastructure. This role involves troubleshooting complex network issues, ensuring network security, and collaborating with various teams. Essential Job Responsibilities Provide advanced support and maintenance for network infrastructure. Troubleshoot complex network issues and implement solutions. Ensure network security and compliance. Collaborate with various teams to ensure smooth network operations. Document network configurations and processes. Qualifications Requirements Education : Bachelors degree in Information Technology, Computer Science, or related field. Experience : 7-10 years of experience in network engineering. Skills : Communication Customer Satisfaction End-to-End Project Management Enterprise Network Firewalls Functional Testing High Accuracy Local Area Network (LAN) Network Administration Network Design Network Engineering Network Infrastructures Network Security Professional Collaboration Teamwork Technical Documentation Management Certifications : Cisco Certified Network Professional (CCNP), CompTIA Network+. Physical Requirements : Ability to work in an office environment and perform tasks that may require sitting, standing, and using office equipment. If you like wild growth and working with happy, enthusiastic over-achievers, youll enjoy your career with us! It is Epiq s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.

Important Note: This role requires heavy Python experience (approximately 70%) , with supporting knowledge of Java (around 30%) . We are specifically looking for engineers who are strongest in Python and capable of using Java when needed, not the other way around. About the Role We are seeking a Staff Software Engineer with 15+ years of hands-on experience , with primary expertise in Python and a solid background in Java , to join our growing team in Hyderabad. This is a high-impact role for a technically deep, well-rounded engineering leader who has consistently delivered value across complex systems. If you've architected scalable backends, stayed hands-on with Python throughout your career, and enjoy mentoring others, this could be your next big opportunity. What Youll Do Design, build, and maintain high-scale backend systems primarily in Python , with some components in Java. Lead architectural decisions for large components with an emphasis on performance, reliability, and maintainability. Provide technical leadership and mentorship, especially in Python-based development. Collaborate with cross-functional teams to align system architecture with business goals. Work with modern cloud platforms ( preferably Azure , but AWS is fine) to deploy distributed, resilient applications. Stay current on technologies and continuously bring fresh ideas, especially around AI/ML integrations. Share your technical passion through open-source, side projects, or internal tools. What We’re Looking For Technical Must-Haves: 15+ years of overall software development experience. Expert-level proficiency in Python —you’ve designed, built, and maintained production-grade systems with real-world performance constraints. Experience with RESTful APIs and frameworks such as Django or Flask is highly preferred. Working experience with Java —you understand object-oriented principles and can work on Java-based systems as needed. Comfortable in full-stack environments; experience with React is a plus. Strong knowledge of OOP, SOLID principles, and architectural design patterns. Hands-on experience with relational databases (e.g., MySQL, Oracle, or SQL Server). Solid understanding of cloud infrastructure— preferably Azure , but AWS is acceptable. Experience with Elasticsearch/OpenSearch is a plus. Ability to evaluate the best language for a given technical problem and mentor teams in both Python and Java best practices. Demonstrated experience designing large-scale, distributed systems in production environments. Professional Attributes: Strong communicator and active listener who can mentor and lead with empathy. Track record of career progression and impact in previous roles. Transparent, accountable, and dependable in delivery and communication. Open to feedback and able to contribute without ego. Naturally curious and enthusiastic about emerging technologies, especially AI. Bonus Points For: Active contributions to open-source or technical blogs. Experience with AI/ML pipelines or a strong interest in emerging AI tools and platforms. Leadership experience as a mentor, team lead, or technical influencer.

Join us as an Operations Analyst I, taking charge of a specific project segment. Your role involves meticulous data preparation, processing, and quality control to deliver exceptional results to our clients within tight deadlines. If you're eager to kickstart your career in a thriving industry, seize this opportunity. Job Responsibilities: Familiarize yourself with our proprietary software (NUIX, Relativity) and established workflows. Effectively communicate project updates across all organizational levels. Ensure work aligns with the companys high-quality standards. Investigate errors, anomalies, and proactively prevent future issues. Self-driven and motivated, Strong critical thinking and troubleshooting skills. Manage multiple projects concurrently, adapting to changing requirements. Experience in Electronic Discovery data processing. Proficient in Microsoft Office. Exceptional attention to detail. Effective in independent and team-based work environments. Skills and Qualifications: Familiarity with Windows Operating System. Proficiency in Microsoft Outlook and Office applications. Knowledge of litigation support applications (IPRO, Nuix, LAW, Relativity, Concordance, etc). Proven experience in a fast-paced technical environment with tight deadlines. Demonstrates urgency, initiative, and ownership. Efficient work-style with a focus on continuous process improvement. Excellent written and verbal communication skills. Strong organizational skills with meticulous attention to detail.

Its fun to work at a company where people truly believe in what they are doing! Job Description: Job Description Summary: The CDR Analyst plays a crucial role in our Cyber Incident Response team, responsible for analysing review protocols, applying protocol rules and guidelines, coding various types of documents, and extracting data from complex files. Proficiency in Microsoft Excel, including advanced features like macros, is essential for success in this role. The CDR Analyst will work with various document formats such as PDF, TXT, PNG, DAT, and more. Attention to detail and data accuracy are paramount in delivering top-quality service to our clients. Job Responsibilities: Analyze review protocols and understand the rules and guidelines specified. Code a wide range of documents in accordance with the established protocols. Extract data from complex files, ensuring precision and completeness. Utilize Microsoft Excel extensively, including the use of macros and advanced features. Work with various document formats, including but not limited to PDF, TXT, PNG, DAT, etc. Collaborate with the Cyber Incident Response team to enhance data analysis and breach response efforts. Maintain a high level of accuracy and quality in all data-related tasks. Perform data manipulation and analysis to support incident response activities. Contribute to the continuous improvement of data analysis processes. Assist in the development and implementation of data-related strategies. Stay updated on industry trends and best practices in data analysis and response. Education & Qualification: Graduates or Post-graduates degree with a minimum of 2+ years of experience in Microsoft Excel, including advanced functionalities. Strong data analysis and data manipulation skills are essential. Preferred experience in Cyber Incident Response, Data Breach, or document review. Proficiency in Microsoft Excel, including pivot tables, macros, text functions, lookups, and complex formulas. Familiarity with review platforms like Relativity and Canopy is a plus. Exceptional analytical and problem-solving abilities with acute attention to detail. Capability to work independently and collaboratively in a fast-paced production environment. Excellent verbal and written communication skills, including proficiency in English. Ability to meet tight deadlines, manage multiple tasks, and uphold high-quality standards. This position offers an exciting opportunity to contribute to our rapidly growing Cyber Incident Response business while leveraging advanced data analysis skills to provide exceptional service to our clients. #LI_Remote #LS. !

Important Note: This role requires heavy Python experience (approximately 70%) , with supporting knowledge of Java (around 30%) . We are specifically looking for engineers who are strongest in Python and capable of using Java when needednot the other way around. About the Role We are seeking a Staff Software Engineer with 15+ years of hands-on experience , with primary expertise in Python and a solid background in Java , to join our growing team in Hyderabad. This is a high-impact role for a technically deep, well-rounded engineering leader who has consistently delivered value across complex systems. If you've architected scalable backends, stayed hands-on with Python throughout your career, and enjoy mentoring othersthis could be your next big opportunity. What Youll Do Design, build, and maintain high-scale backend systems primarily in Python , with some components in Java. Lead architectural decisions for large components with an emphasis on performance, reliability, and maintainability. Provide technical leadership and mentorship, especially in Python-based development. Collaborate with cross-functional teams to align system architecture with business goals. Work with modern cloud platforms ( preferably Azure , but AWS is fine) to deploy distributed, resilient applications. Stay current on technologies and continuously bring fresh ideas, especially around AI/ML integrations. Share your technical passion through open-source, side projects, or internal tools. What Were Looking For Technical Must-Haves: 15+ years of overall software development experience. Expert-level proficiency in Python you’ve designed, built, and maintained production-grade systems with real-world performance constraints. Experience with RESTful APIs and frameworks such as Django or Flask is highly preferred. Working experience with Java —you understand object-oriented principles and can work on Java-based systems as needed. Comfortable in full-stack environments; experience with React is a plus. Strong knowledge of OOP, SOLID principles, and architectural design patterns. Hands-on experience with relational databases (e.g., MySQL, Oracle, or SQL Server). Solid understanding of cloud infrastructure— preferably Azure , but AWS is acceptable. Experience with Elasticsearch/OpenSearch is a plus. Ability to evaluate the best language for a given technical problem and mentor teams in both Python and Java best practices. Demonstrated experience designing large-scale, distributed systems in production environments. Professional Attributes: Strong communicator and active listener who can mentor and lead with empathy. Track record of career progression and impact in previous roles. Transparent, accountable, and dependable in delivery and communication. Open to feedback and able to contribute without ego. Naturally curious and enthusiastic about emerging technologies, especially AI. Bonus Points For: Active contributions to open-source or technical blogs. Experience with AI/ML pipelines or a strong interest in emerging AI tools and platforms. Leadership experience as a mentor, team lead, or technical influencer.

Its fun to work at a company where people truly believe in what they are doing! Job Description: Position Summary We are seeking a highly organized and detail-oriented Administrative Coordinator to join our Risk and Compliance team. This individual will serve as the central point of intake for our team s shared mailbox, which receives a high volume of requests. The ideal candidate is an excellent written communicator, thrives in a fast-paced environment, and is comfortable managing priorities with efficiency and professionalism. Key Responsibilities Monitor, triage, and prioritize all incoming emails to the Risk and Compliance shared mailbox. Categorize and assign requests to the appropriate team members or stakeholders based on subject matter and urgency. Ensure timely acknowledgment of receipt for inquiries and requests, setting clear expectations for response times when appropriate. Maintain tracking of incoming requests to help monitor workflow, identify trends, and support resource planning. Draft and send clear, professional communications to internal and external stakeholders. Flag urgent or high-risk requests for leadership attention. Support light administrative tasks such as compiling documentation, organizing responses for due diligence portals, and scheduling team meetings. Assist in maintaining process documentation related to intake and mailbox operations. Qualifications Exceptional written communication and organizational skills. Proven ability to manage a high volume of email or administrative requests efficiently and accurately. Strong attention to detail and ability to follow and improve process workflows. Ability to maintain confidentiality and exercise sound judgment. Proficiency with Microsoft Outlook, Excel, and other collaboration tools (e. g. , Teams, SharePoint). Prior experience in an administrative, coordination, or client-facing communication role preferred, but not required. Preferred Traits Proactive, self-motivated, and able to work independently. Comfortable working across teams and with varying levels of seniority. Interest in learning more about compliance, privacy, ESG, and enterprise risk topics over time. Working Hours Must be able to work during US EST business hours. If you like wild growth and working with happy, enthusiastic over-achievers, youll enjoy your career with us! It is Epiq s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.

Its fun to work at a company where people truly believe in what they are doing! Job Description: Job Title: Customer Support Intern Epiq Company/Division: Epiq - Legal Solutions Location: Hyderabad, India Reports To: Product Development Manager Shift: 6PM - 3AM Monday to Friday and 6PM - 3AM Thursday to Monday Position Overview The L1 - Customer Support Specialist is responsible for providing high-quality customer experience for the in-house products to customers and stakeholders across the world through e-mail, phone interactions, chat, desktop screen-sharing and by using incident tracking system. The fundamental goal of this position is to help our customers achieve success who are using our in-house products. Job Responsibilities Help resolve software and technical questions for the customer efficiently and effectively. Gather the required information necessary to best handle customer software and technical inquiries. Manage customer expectations regarding estimated response times for issue resolution. Meet SLAs like response and resolution times by partnering within L1, L2 and L3 Support teams. Extensively research and document customer technical issues in the Knowledge Base. Collaborate with Product Development and Product Support team members to properly manage customer inquiries and escalate when appropriate. Partner with Product Development and Product Support team members on various strategic projects when needed. Own customer technical issues from initial report to resolution, communicating with customers and stakeholders regularly regarding issue status. Run monitoring reports for usage, performance, and/or availability. Document solutions for Knowledge Base and bring new ideas for innovation and automation excellence into the Support team. Qualifications and Skills 0 - 1 years of relevant experience in L1 technical customer support (voice and email), with a strong customer interaction experience. Passion to be a part of a hardworking and winning team. Ability to multi-task in a fast-paced environment. Excellent ability to learn and articulate software-related and technical concepts. Strong active listening skills and excellent written and oral communications skills. An obsession towards Customer Service. Strong attention to detail when communicating with customers and stakeholders (verbal written). Ability to empathize with customers and convey confidence. Strong documentation skills. Ability to multi-task and work separate issues in a fast paced dynamic company environment. Demonstrated ability to work independently with limited direction or as part of a team. High energy, proactive and approachable personality who enjoys solving a diverse set of problems. Proven problem-solving abilities and creative thinking. Flexibility to work in shifts. Bachelor s Degree in Computer Science Engineering (or related technical discipline). Leadership Competencies Client Focus- Engages with the clients, both internal and external, and their needs as a primary focus; builds a sustaining collaborative and productive relationship with clients; seeks to understand client situations, issues, expectations, etc. ; takes appropriate action to meet client needs and address concerns; implements or utilizes methods to monitor and evaluate client feedback; appropriately meets client needs without jeopardizing business outcomes or results. Results Oriented- Sets stretch goals for personal accomplishment and works tenaciously to achieve those goals; acts with a sense of urgency; takes the initiative on actions; establishes metrics to monitor progress and measure success; maintains focus by avoiding or overcoming roadblocks. Integrity - Behaves in an honest, fair and ethical manner; shows consistency in words and actions; does what he/she commits to doing; respects the confidentiality of information or concerns shared by others; is honest and forthright with people; carries his/her fair share of the workload; takes responsibility for own mistakes. Entrepreneurial Orientation - Proposes innovative business opportunities/ideas to customers and business partners; encourages and supports entrepreneurial behavior in others; demonstrates willingness to take calculated risks to achieve business goals. Decisiveness - The ability to make well informed, effective, and timely decisions even when data is limited, or solutions produce unpleasant consequences; perceives the impact and implications of decisions; ability to make tough decisions. If you like wild growth and working with happy, enthusiastic over-achievers, youll enjoy your career with us! It is Epiq s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.

Job Summary: The Document Services Specialist performs document control by creating, reviewing, or editing documents prior to them being sent to clients. These tasks are accomplished by editing, formatting, creating, revising, and converting documents via various applications, including transcription software. Job Responsibilities: Process requests using best practices and most efficient method; Create and/or revise work product using direct keyboard entry, scanner or electronic conversion methods of input; transcribes audio and digital dictation including deposition transcripts as required; Spell check, cross-check documents to ensure accuracy and completeness; Convert documents to and from the standard format per customers request; Participate in ongoing intra-department training to develop and maintain necessary specialized and advanced skills required to support the document services needs; Maintain high level of confidentiality of all records and files; Participate in departmental project teams; assist with various projects and initiatives as assigned; Provide excellent customer service by answering questions knowledgeably to customers and team members; Willingness to share ideas and thought processes; Adhere to team processes and new implementations and/or directives; Strive to increase skillset knowledge level by participating in company training courses, research, and onsite training sessions; Ability to correspond with customers professionally via telephone, and email; Flexibility to adapt to change; Assume additional responsibilities as assigned. Required Skills: Bachelors degree; 1-year experience in a legal document production environment and/or legal secretarial experience; Familiarity with MS Office applications including, but not limited to: Word, Excel, Outlook, PowerPoint; Excellent communication skills; Skilled in spelling and grammar; Ability to organize and prioritize multiple assignments; Take initiative and use good judgment to accomplish results; Ability to excel under pressure within established timeframe and provide quality work product; Ability to provide excellent customer service and interact effectively and professionally with all levels of management; Familiarity with legal terminology; Prolonged sitting and computer use are required.

Job Profile: Senior Legal Associate Division: Document Review Services Primary Location: Hyderabad, TS Work Mode: Hybrid Job Summary: Essential Job Responsibilities Review and analyze legal documents for relevance, responsiveness, privilege, confidentiality, and other key issues as per client instructions Perform quality control of reviewed documents to ensure accuracy and consistency Draft and escalate queries related to unclear or complex documents Conduct keyword searches and validate search results for accuracy Assist with issue coding, redactions, and tagging in document review platforms Collaborate with internal teams and project managers to ensure timely delivery of review projects Maintain documentation of work performed and ensure compliance with project protocols. Qualifications & Characteristics LLB (three- or five-year program), LLM (optional) India or abroad. 4+ years of experience in legal document review projects. Experience working on contract management is preferred Hands-on experience with e-discovery and litigation management platforms such as Relativity, Xerox, or DocuMatrix. Industry specific subject matter knowledge/understanding Proficiency with Microsoft Office tools (MS Word, MS Excel, MS PPT). Familiar with the U.S. judicial system, understanding of legal fundamentals, methods, and procedures from the U.S. perspective Good communication skills, both written and oral, strong English reading comprehension

Its fun to work at a company where people truly believe in what they are doing! Job Description: Job Summary The Payroll Specialist is responsible for supporting payroll processing and administration. This role ensures accurate and timely payroll services, compliance with regulations, and effective communication with employees. Essential Job Responsibilities Support payroll processing and ensure accuracy and timeliness. Assist with payroll administration and services. Ensure compliance with payroll regulations and tax requirements. Provide excellent customer service to employees regarding payroll inquiries. Document and maintain accurate payroll records. Collaborate with finance and HR teams to ensure seamless payroll operations. Assist with payroll software implementation and maintenance. Support payroll reporting and analysis. Qualifications Requirements Education: Required: Bachelors degree in Accounting, Finance, or a related field. Preferred: Masters degree in Accounting or a related field. Experience: Required: 2-3 years of experience in payroll administration or a related role. Preferred: Experience with payroll software and systems. Skills: Accounting Communication Deadline Management Detail-Oriented Finance High Accuracy Payroll Administration Payroll Processing Payroll Services Payroll Software Payroll Taxes Reporting and Analysis Certifications: Required: None Preferred: Payroll certification (e. g. , CPP, FPC) Physical Requirements: Ability to work in an office environment and perform tasks that may require sitting, standing, and using office equipment. If you like wild growth and working with happy, enthusiastic over-achievers, youll enjoy your career with us! It is Epiq s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.

Job Profile: Associate Project Manager Job Families for Job Profiles: Client Services Location: Hyderabad Shift: Night Shift Mode: Hybrid Job Description The primary goal of this position is to oversee our team of project managers and ensure the successful execution of client work, with a focus on coordinating with internal departments to complete complex tasks and continually improve our processes. Essential job responsibilities will include: Manage a strong team of highly motivated eDiscovery professionals project managers. Provide support for client escalations including problem identification and resolution. Regularly meet with clients to deliver status updates, resolve project issues maintain regular engagement with key client contacts in line with client expectations. Work with the team to achieve organizational goals with utilization and revenue. Performance review, coaching, daily workload analysis and team management Works collaboratively with the Operations Managers to identify and execute on process improvement initiatives. Provides managerial and strategic guidance to the development of Epiq's best practices as well as cross-functionally with other operational groups. Provide substantive oversight to client-specific projects, managed on a day-to-day basis by project managers. Ensures that client and project requirements are being met by meeting on a regular basis with project teams. Provides team leadership to professionally develop and motivate staff members and allows them to assume additional responsibilities and growth opportunities within the organization. Instil confidence with the client and serves as the public face of Epiqs high-quality service delivery offering. Education & Experience Requirements: Bachelors degree in project management, business management, or related area of study. Must have 5+years of experince into eDiscovery operations or Client Services. Hands-on experiences with Relativity tools. Must be comfortable working in US Business Hours (between 6pm-5am IST) Solid technical understanding of eDiscovery and ability to define and refine requirements through a project on the EDRM model. Come with relevant professional experience from a global consulting practice in any of the following areas of expertise: Digital Forensics, Mobile Forensics, eDiscovery Client Services and eDiscovery Operations. Experience in managing delivery of customer-facing and internally facing products or services in eDiscovery. Experience with managing a high performing client facing team. Excellent project management skills including problem solving, prioritization, scheduling, and documentation. Excellent interpersonal skills both internally and externally. Significant experience working in US hours coordinating with clients.

Job Profile: Document Review Team Lead Job Families for Job Profiles: Document Review Primary Location: Hyderabad Mode: Hybrid Job Description Review documents for relevancy, privilege and other issues as directed by our clients. Assist with research on technical and industry-specific issues. Assist with drafting of reports and findings, including the preparation of tables, exhibits, and charts. Participate in QC review and prepare draft questions for escalations to clients. Create, run, and validate complex searches. Creation of review workflow as per client's requirements Handle document review projects having teams varying from 10-20 members, under the oversight of a review manager. Provide status and progress update on the project. Escalate issues and follow up for responses. Act as initial escalation point and SME for the project team. Key Skills and Competencies Required: LLB (three- or five-year program); LLM (optional) India or abroad. Work Experience: 5+ years of relevant experience or 5-8 years overall experience Sound knowledge of the document review and e-discovery/litigation industry. At least 1 year of experince working as Official Team Lead. Knowledge of litigation management software: Relativity, Xerox, and/or DocuMatrix Proficiency with Microsoft Office tools (MS Word, MS Excel, MS PPT); Familiar with the U.S. judicial system, understanding of legal fundamentals, methods, and procedures from the U.S. perspective Good communication skills, both written and oral, strong English reading comprehension Analytical Skills: Independently solves complex problems. Decision making: Exercises good judgment and assumes responsibility Maintain quality standards as per service level commitments Should be a Team Player, open to feedback, and contribute to building positive team Ethics: Treats people with respect, keeps commitments, and works with integrity. Maintain the service level commitments Adapt to changing needs & deadlines and remain calm when under pressure. Able to evaluate and analyse data from multiple sources in a fast-paced environment. Assist in data collection / report preparation on various metrics. Should be able to create, run, and validate complex search strings.

Its fun to work at a company where people truly believe in what they are doing! Job Description: Job Summary The Lead Test Automation Engineer is responsible for leading the design, development, and maintenance of test automation solutions for AI services and Apps team. The ideal candidate will have extensive experience in implementing QA methodologies and automation testing, leadership capabilities, and a strong understanding of cloud platforms and software development life cycle. Job Responsibilities Drive software quality assurance lifecycle within the Agile process Design and implement robust automation frameworks for testing web applications, APIs, and other software components Develop, maintain, and execute automated test cases, including functional, regression, and performance tests Design and implement automated API test scripts to ensure robust and reliable API functionality Utilize various automation tools and frameworks, such as Selenium, PyTest, Playwright Utilize API testing tools like Swagger, REST Assured, or SoapUI to streamline testing processes Work closely with development and product teams to understand requirements, identify areas for automation and manage defects Design Develop performance testing framework and conduct performance tests to identify bottlenecks and ensure applications meet requirements Perform functional testing to verify that the software meets the defined requirements Lead the execution and analysis of automated tests, and oversee various testing activities including Functional, Integration, Regression, API, Performance testing (Load, Stress) Ensure seamless integration of automated tests within CI/CD pipelines Conduct code reviews and enforce best practices for test automation Maintain comprehensive documentation for test cases, automation frameworks Prepare and present detailed test metrics and reports to stakeholders, providing actionable insights to improve software quality Keep abreast of new technologies and trends in automation and testing Assessing and solving complex issues using strong analytical skills, and articulating ideas effectively using excellent communication skills to collaborate with diverse teams. Requirements Skills Required Bachelors / Master s Degree in Computer Science, Data Science or a related field Over 8 years of experience in the QA field, with vast expertise in automation testing Foundational understanding of AI/ML frameworks, libraries and models Proficiency in Python, C# and SQL languages Expertise in automation tools like Selenium, NUnit, PyTest, Playwright Strong knowledge of API testing tools like Swagger, REST Assured, or SoapUI Proficiency in performance testing tools like JMeter, NeoLoad Deep understanding of CI/CD tools, scripting, and software delivery pipelines Strong understanding of software testing methodologies, tools and processes Able to test and certify applications with a high degree of efficiency Solid analytical, communication and presentation skills Strong sense of urgency and ability to push the team to meet or beat milestones Competencies Integrity Client Focus Results-Driven Entrepreneurial Orientation Decisiveness If you like wild growth and working with happy, enthusiastic over-achievers, youll enjoy your career with us! It is Epiq s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.

Job Description This position requires that the individual possesses knowledge of basic accounting principles, operational procedures, excellent computer (at least intermediate level Excel skills required) and communication skills (both written and oral) and the ability to deal professionally with both internal and external business contacts. He/she will be responsible for reporting on project status and issue resolution to Disbursements Team managers as well as project managers and clients as applicable. He/she must be highly organized, have a great attention to detail, be self-motivated, possess the ability to meet deadlines and works well in a high pressure environment. This position also requires that all applicants pass a basic credit and background check. Essential Duties & Responsibilities Analyzes accounts and data for accuracy. This would include extracting data from the company database and running queries and filters on this data in excel to provide reports to management. Be able to offer a problem resolution and implementation plan. Reconcile and investigate any unexpected discrepancies. Apply for tax identification numbers from state and federal agencies and professionally respond to inquiries from these same agencies. Manage the application process to ensure that all required identification numbers are timely received. Follow up to ensure the process is completed by the target date Maintains client and correspondence files. Prepare quarterly and yearly reconciliation reports for quarterly and yearly income tax reporting. Daily recording of time in company timekeeping system Confirm all posting of checks and other transactions to account records and investigate any unexplained discrepancies in account activity. Provides assistance and performs special projects and duties as assigned by the Senior Financial Analyst and/or Disbursement Team manager. Job Qualifications and Requirements The position requires Bachelors degree from four-year college or university, with accounting graduates strongly preferred; or some college classes with two to four years related experience and/or training; or equivalent combination of education and experience. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus.

Its fun to work at a company where people truly believe in what they are doing! Job Description: This position requires that the individual possesses knowledge of basic accounting principles, operational procedures, excellent computer (at least intermediate level Excel skills required) and communication skills (both written and oral) and the ability to deal professionally with both internal and external business contacts. He/she will be responsible for reporting on project status and issue resolution to Disbursements Team managers as well as project managers and clients as applicable. He/she must be highly organized, have a great attention to detail, be self-motivated, possess the ability to meet deadlines and works well in a high pressure environment. This position also requires that all applicants pass a basic credit and background check. Essential Duties & Responsibilities Analyzes accounts and data for accuracy. This would include extracting data from the company database and running queries and filters on this data in excel to provide reports to management. Be able to offer a problem resolution and implementation plan. Reconcile and investigate any unexpected discrepancies. Apply for tax identification numbers from state and federal agencies and professionally respond to inquiries from these same agencies. Manage the application process to ensure that all required identification numbers are timely received. Follow up to ensure the process is completed by the target date. Maintains client and correspondence files. Prepare quarterly and yearly reconciliation reports for quarterly and yearly income tax reporting. Daily recording of time in company timekeeping system Confirm all posting of checks and other transactions to account records and investigate any unexplained discrepancies in account activity. Provides assistance and performs special projects and duties as assigned by the Senior Financial Analyst and/or Disbursement Team manager. Job Qualifications and Requirements The position requires Bachelors degree from four-year college or university, with accounting graduates strongly preferred; or some college classes with two to four years related experience and/or training; or equivalent combination of education and experience. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. !