682 Network Administration Jobs - Page 26

Job Description:Network Trainee (Unified Communications) Job Location: Chennai (6 days work from office during training) Notice Period : Immediate joiners only Roles and Responsibilities Monitor and take corrective actions for hosted environment. Give network status reports to chief technology officer, supervisor, and/or senior network engineer Maximizing network performance through ongoing monitoring and troubleshooting. Arranging scheduled upgrades and investigating faults in the network. Updating network equipment to the latest firmware releases. Reporting network status to the team and troubleshoot customer reported issues. Incident/ticket lifecycle management and setting up infrastructure. Qualifications Bachelors degree in a computer-related discipline such as computer science, computer software/computer systems engineering, computer systems and networks, network security management. Technical Certifications like CCNA, CCNP or related is preferred. Basic Knowledge of Computer System Architecture and routing and switching protocols and network security. A good grasp of communication protocols (Mainly TCP/IP) and routing protocols (e.g., BGP, OSPF) and other VoIP protocols. Attention to detail and strong ability to detect network issues quickly. Capacity to work independently or with little supervision. Ability to understand managements business and industry needs, and specialized requests Organizational aptitudes and the capacity to organize workload Excellent time management and organizational skills, and ability to handle multiple concurrent tasks and projects with minimal supervision. Good oral and written communication skills, and ability to address conflict with others constructively. Ability to work in 24x7 rotational shifts.

Monitoring network, troubleshooting and resolving network issues, configuring switches of Cisco, Juniper, Nortel, Allied Telesis Configuring VLANs, trunking Protocols Configuring VoIP phones Configuring WiFi AP Maintaining daily / weekly back-ups Required Candidate profile CCNA, switching and routing, CCNP, Juniper, Cisco, managed WiFi, VoIP, Firewall...

IT Desktop and Laptop, Printer Installation and Trouble Shooting Software Installation, Asset Tracking, System Monitoring, Remote Support, Surveillance Camera Physical monitoring, recording monitor, trouble shoot basic support. Attendance &Telephone

We are Organizing a walk-in Drive at Noida Location. Please find details below: Date- 17-May-25 Skill ISD calling Service desk Network Routing and Switching Desktop support Things to carry for interview: 1 copy of an updated resume, Government ID proof with a copy, 1 passport size photo, TCS Application form.

We are Organizing a walk-in Drive at Hyderabad Location. Please find details below: Date- 17-May-25 Skill Set: Network Routing and Switching CMDB -ITIL ITSM Service Management Lead Network Security Network Engineer Application Packaging Office 365 Administration Service Now Developer MS SQL DBA Things to carry for interview: 1 copy of an updated resume, Government ID proof with a copy, 1 passport size photo, TCS Application form.

Position Summary: The Network Security Engineer plays a critical role in safeguarding our organization's sensitive data and maintaining the integrity of our network infrastructure. This role focuses on implementing, managing, and monitoring network security solutions to ensure compliance with industry standards such as PCI-DSS, NIST, ISO 27001, HIPAA and some others. Will conduct regular security assessments, including firewall reviews and vulnerability analysis, and provide recommendations for enhancing our security posture, additionally will be required to conduct regular WIFI security reviews. This position requires a strong understanding of network security principles, hands-on experience with technologies such as: FIREMON, Palo Alto firewalls, Cisco switches, and other network security technologies. Job Description: • Manage and optimize security tools including FIREMON, Palo Alto firewalls, and Cisco infrastructure • Identify and respond to security incidents, compromised assets, and potential threats • Monitor network traffic patterns and analyze security events using IDS/IPS systems • Perform real-time security monitoring and incident response • Handle security requests related but not limited to troubleshootings, enrollment, reports, investigations, etc. • Technical analysis of network activity; monitors and evaluates network flow data and signature- based IDS events. • Recommend new IDS signatures and detection strategies. • Monitor and report on trends and activity on network sensor platforms. • Review daily Firewall logs. • Review Firewall rules. • Conduct monthly audits on WIFI SSID and users. • Conduct quarterly WIFI scan and analysis. Note: Required Skill Set: • Experience with Firewall Audits • Strong hands-on experience with Palo Alto • Familiarity with Firemon or AlgoSec • Knowledge of Cisco technologies is considered a plus

1. The Resident Engineer (RE) is fully responsible for planning, configuring, integrating, and supporting CLIENT's F5 BIG-IP Infrastructure, including all components and clusters of F5 BIGIP, such as Local Traffic Management (LTM), Traffic Manager, Advanced Web Application Firewall (AWAF), iRules, and Analytics. The RE ensures full high availability of the service from the same clusters and ensures service availability at DR deployment. 2. Manage the day-to-day operations and administrative tasks concerning CLIENT'S F5 BIG-IP Infrastructure across physical and virtual appliances, licenses, firmware, and network layers while ensuring integrated service and optimal system performance at DC and DR. 3. Integrate new applications seamlessly with the F5 BIG-IP Solution to ensure comprehensive Advanced Web Application Firewall (AWAF) protection. This involves finely tuning the policy to meet CLIENT's requirements, guaranteeing full protection for the published service. 4. Develop and maintain F5 iRules scripts and application templates to facilitate efficient deployment and management of services, ensuring zero negative impact on bigip nodes and services. 5. Keep application templates up-to-date and troubleshoot any issues to ensure optimal functionality. 6. Fine-tune F5 BIG-IP parameters and system variables to meet security standards and performance requirements. 7. Fully accountable to provide proactive maintenance, on-site support, and round-the-clock (24/7) technical support and assistance for hardware, software, and configurations, as well as published services, promptly addressing any support requests from service owners. 8. Ensure continuous software support, including updates, patches, and hot fixes, to maintain system security 9. Conduct regular preventive maintenance, system monitoring, and diagnostics to prevent failures. 10. Guarantee zero impact on the F5 BIG-IP nodes and the published services across different clusters during any operation on various F5 clusters. The RE is entirely accountable for any downtime or degradation attributable to their actions on any published services or different F5 clusters. 11. Manage incident resolution and emergency response according to predefined timeframes. 12. Follow Change and Incident Management Procedures, including conducting incident investigations. 13. Ensure the latest stable versions of OS, Firmware, and other updates to maximize service protection and stability. 14. Ensure that services are on boarded efficiently and that the complete WAF policy exercises are carried out according to the communicated timeline. This includes onboarding services, building and implementing the full WAF policy, conducting traffic learning, enforcing policies to prevent blocking, and mitigating any false positives after policy enforcement. 15. Ensure immediate support for zero-day findings by implementing effective workarounds. 16. The RE must fully comply with the assigned SLA for any subject related to this domain. 17. Ensure all requests are responded to within the same business day (zero un-responded or unhandled tasks). 18. For any change, the RE must ensure proper approval from CLIENT's Management before implementing it. 19. Ensuring timely provision of reports, including : a. Daily reports detailing service requests communicated with the international vendor F5 Networks. b. Weekly reports on assigned and pending tasks for the RE. c. Bi-weekly reports on the progress of clean-up, improvement, and tuning on ADC and AWAF. d. Monthly reports on published services.

Roles &Responsibilities 1.Install, configure, and maintain operating systems, software applications, and system management tools. 2.Monitor and maintain network stability, ensuring high levels of performance and security. 3.Troubleshoot system and network problems, diagnosing and resolving hardware or software issues promptly. 4.Network Administration: Manage and maintain LAN/WAN infrastructure, including routers, switches, firewalls, and VPNs. Monitor network traffic, analyze network performance, and optimize network configurations for efficiency. 5.Implement and maintain network security protocols and procedures to protect data and systems from unauthorized access or breaches. 6.Server Administration: Administer and maintain server hardware, operating systems, and virtualization platforms. Monitor server performance, troubleshoot issues, and optimize server configurations for reliability and scalability. Implement backup and disaster recovery solutions to ensure data integrity and business continuity. 7.User Support and Training: Provide technical support and assistance to end-users, resolving hardware, software, and network issues. 8.Train end-users on the proper use of hardware, software applications, and security protocols. 9.Develop and maintain technical documentation, guides, and manuals for internal use. 10.Security Management: Implement and enforce security policies, procedures, and best practices to protect organizational assets. 11.Conduct regular security audits and vulnerability assessments, addressing any identified risks

We are seeking a skilled and experienced Systems and Network Test Lab Manager to join our dynamic team. The ideal candidate will be responsible for performing comprehensive testing on various operating systems and servers, ensuring the highest level of system and network performance. This role is crucial in maintaining the integrity and efficiency of our infrastructure. Responsibilities Lead and manage a team of Test Lab engineers, providing technical direction and guidance for the infrastructure testing efforts Oversee testing on various operating systems and servers, including but not limited to Linux, Windows, and other UNIX-based systems. Oversee testing on various network operating systems and hardware, including but not limited to Juniper, Arista and F5. Monitor and document test results meticulously, ensuring accurate tracking of system and network performance. Generate reports for test results to identify variations, differences, and potential areas of improvement. Develop, maintain, and suggest enhancements to test cases based on changing requirements and technologies. Oversee Regularly patch and update hardware and software used in support of testing environments leverage latest ICE standards. Collaborate with other team members and departments to refine testing processes and methodologies. Assist in developing test plans and strategies for system and network testing. Proactively identify and troubleshoot issues encountered during testing. Stay updated with the latest trends and advancements in system and network testing. Knowledge and Experience 3+ years of experience managing technical resources in an engineering setting. 3+ years of experience in Linux and Windows administration, including patching and upgrades. 3+ years of experience supporting standard enterprise server hardware (Dell, HPE, Lenovo, etc.), including firmware and hardware upgrades. 2+ years of experience in scripting using Python, Bash, PowerShell, Puppet, or Ansible. Proven experience in developing test automation, integration testing, and performance/stress testing for backend infrastructure. Ability to manage small-scale projects and handle multiple projects and tasks simultaneously. Experience with Jira is a plus. Knowledge of benchmarking tools and performance management utilities such as Phoronix, SysBench, 3DMark, SPECInt. Strong analytical skills with a focus on detail and accuracy. Excellent communication skills, both verbal and written. Bachelor s degree in computer science, Information Technology, or a related field is preferred. Relevant certifications in system/network administration or testing are advantageous. Preferred Skills Demonstrate strong technical leadership abilities Team player with the ability to work independently. Strong problem-solving and critical thinking skills. Ability to adapt to changing technologies and learn new tools quickly. Good organizational skills with the capability to prioritize tasks. Ability to collaborate with a variety of personalities and skillsets and improve the quality of IT processes.

locationsMUMBAI, IND time typeFull time posted onPosted 4 Days Ago job requisition idR1148264 . TBA Offers of employment are conditional upon passage of screening criteria applicable to the job.

Company Overview With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And were only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on. At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all. Here, we know that youre more than your work. Thats why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If youre passionate about our purpose people then we cant wait to support whatever gives you purpose. Were united by purpose, inspired by you. About the Role:The Product Support Representative role involves fostering strong relationships with customers primarily through service requests and Salesforce connectivity. This position is expected to deliver high quality support to our UKG Ready customers, while utilizing outstanding customer service skills and techniques that promote customer satisfaction and retention. This position will provide end user support for the UKG Ready Time and Labor, Human Resources, and Payroll modules. This role requires sharp analysis, problem-determination, and troubleshooting skills.Primary/Essential Duties and Key ResponsibilitiesWork as a first point of contact for a team servicing customers with the use and usability of our UKG Ready application. Provide product support, which may also include outbound call backs and internal support tickets. Acquire and expand knowledge of product offerings, support policies, and methods of support delivery. Provide excellent customer service skills with a proactive approach for customer satisfaction. Develop strong relationships with internal partners and communicate with people at all levels of the organization via multiple communication platforms. Use product knowledge and experience to resolve difficult queries submitted by end-users while making use of problem-solving abilities. Maintain the "Partners for Life" model by providing white-glove support. Work effectively within a fast-paced environment with a high degree of success Acquire and maintain knowledge of product related changes and current department policies and procedures Leverage various technologies and multiple screens efficiently. Attend internal and external department training sessions as requiredQualifications Proficient in English, encompassing writing, speaking, and comprehension Ability to multi-task in order to complete tasks and achieve goals in a fast-paced and metrics-driven environment 1-3 years customer service experience Experience with US Payroll/Time and Labor/HR Demonstrate strong technical troubleshooting skills by breaking down the expected versus actual results, reproducing the issue, researching, and verifying the solution Confidence and strong leadership abilities Strong verbal and written communication skills with demonstrated ability to communicate effectively Ability to set and manage customer expectations Effective collaboration and time management skills Ability to multitask; can prioritize and juggle many tasks or projects at once Experience in handling difficult or sensitive situations in a professional, timely, and thorough manner Highly motivated and team oriented Open to working in EST time zonesEducation and CertificationsBachelors degree requiredBCom, BA, BSc. Proficient in Microsoft Suite Applications, including Outlook, Teams, Excel, & Word Certification in the Payroll/HR industry a plus Where were going UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet its our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow! UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process. Disability Accommodation in the Application and Interview Process For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com

Project Role : Cloud Migration Engineer Project Role Description : Provides assessment of existing solutions and infrastructure to migrate to the cloud. Plan, deliver, and implement application and data migration with scalable, high-performance solutions using private and public cloud technologies driving next-generation business outcomes. Must have skills : Network Infrastructures Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Cloud Migration Engineer, you will provide assessment of existing solutions and infrastructure to migrate to the cloud. Plan, deliver, and implement application and data migration with scalable, high-performance solutions using private and public cloud technologies driving next-generation business outcomes. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work related problems. Implement cloud migration strategies effectively. Collaborate with cross-functional teams to ensure successful migration. Optimize cloud infrastructure for performance and cost-efficiency. Troubleshoot and resolve migration-related issues. Provide training and guidance to junior team members. Professional & Technical Skills: Must To Have Skills: Proficiency in Network Infrastructures. Strong understanding of cloud migration technologies. Experience with cloud service providers like AWS, Azure, or Google Cloud. Knowledge of networking protocols and security measures. Hands-on experience in implementing cloud migration strategies. Additional Information: The candidate should have a minimum of 3 years of experience in Network Infrastructures. This position is based at our Pune office. A 15 years full time education is required. Qualification 15 years full time education

Project Role : Integration Engineer Project Role Description : Provide consultative Business and System Integration services to help clients implement effective solutions. Understand and translate customer needs into business and technology solutions. Drive discussions and consult on transformation, the customer journey, functional/application designs and ensure technology and business solutions represent business requirements. Must have skills : Network Infrastructures Good to have skills : Incident Management Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Integration Engineer, you will provide consultative Business and System Integration services to assist clients in implementing effective solutions. Your typical day will involve engaging with clients to understand their needs, facilitating discussions on transformation, and ensuring that the technology and business solutions align with their requirements. You will work collaboratively with various teams to translate customer needs into actionable plans, driving the customer journey and functional designs to achieve optimal outcomes. Roles & Responsibilities: Expected to be an SME, collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Facilitate workshops and meetings to gather requirements and feedback from stakeholders. Develop and maintain documentation related to integration processes and solutions. Monitor the network infrastructure services and react upon alerts according to the operational procedures. Conduct first level incident analysis. Create, assign and follow-up on network infrastructure services incident tickets. Support out of hours activities, participate to work in shifts (2) and to on-call rotations. Strictly adhere to corporate processes, standards, policies and operational procedures. Maintain documentation and operational procedures. Professional & Technical Skills: Must To Have Skills: Proficiency in Network Infrastructures. Good To Have Skills: Experience with Incident Management. Strong understanding of network protocols and architectures. Experience with cloud-based network solutions and services. Familiarity with network security principles and practices. Excellent understanding of networking and connectivity technologies, and a general understanding of other IT infrastructure components. Previous experience in a similar role (3 years). Knowledge of ITSM and specifically of Incident Management. Additional Information: The candidate should have minimum 5 years of experience in Network Infrastructures. This position is based at our Hyderabad office. A 15 years full time education is required. Qualification 15 years full time education

Project Role : Network Operations Representative Project Role Description : Configure, integrate and manage the life cycle of telecommunication network elements and associated configuration across Fulfillment and Assurance. Manage back office system data records. Support customer activations and configuration adjustments. Must have skills : Network Infrastructures Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : A 15 Years of full time of education Summary :As a Network Operations Representative, you will configure, integrate, and manage the life cycle of telecommunication network elements and associated configurations across Fulfillment and Assurance. You will also manage back office system data records and support customer activations and configuration adjustments. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work-related problems. Ensure seamless integration of telecommunication network elements. Manage and maintain configuration across Fulfillment and Assurance. Support customer activations and configuration adjustments. Provide technical expertise in troubleshooting network issues. Collaborate with cross-functional teams to optimize network performance. Professional & Technical Skills: Must To Have Skills: Proficiency in Network Infrastructures. Strong understanding of network protocols and technologies. Experience with network monitoring and troubleshooting tools. Knowledge of network security principles. Hands-on experience in network configuration and optimization. Additional Information: The candidate should have a minimum of 3 years of experience in Network Infrastructures. This position is based at our Pune office. A 15 Years of full time of education is required. Qualification A 15 Years of full time of education

Project Role : Technology Platform Engineer Project Role Description : Creates production and non-production cloud environments using the proper software tools such as a platform for a project or product. Deploys the automation pipeline and automates environment creation and configuration. Must have skills : Incident Management Good to have skills : Network Infrastructures Minimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Platform Engineer, you will create production and non-production cloud environments using appropriate software tools tailored for specific projects or products. Your typical day will involve deploying automation pipelines and automating the creation and configuration of environments, ensuring that all processes are efficient and effective while collaborating with various teams to meet project goals. Roles & Responsibilities: Expected to be an SME. Collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Facilitate knowledge sharing sessions to enhance team capabilities. Monitor and evaluate team performance to ensure alignment with project objectives. Professional & Technical Skills: Must To Have Skills: Proficiency in Incident Management. Good To Have Skills: Experience with Network Infrastructures. Strong understanding of cloud environment setup and management. Experience with automation tools for environment configuration. Familiarity with incident response protocols and best practices. Very good understanding of cloud computing concepts. Very good understanding of information security concepts. -Very strong customer-oriented mindset and attitude, experience in interacting with both internal and external customers. Additional Information: The candidate should have minimum 7.5 years of experience in Incident Management. This position is based in Hyderabad. A 15 years full time education is required. Qualification 15 years full time education

Experience in analysis, evaluation and implementation of IT network and IT security Build processes for data protection and quality assurance Monitor key performance indicators and metrics Keep track of project management skill, time management and problem solving skils Experience in running Captive IT operations in BFSI Hands on experience in Tech Business function in non-IT Company Highly skillful in Cisco and HP Routers, switches including Nexus, ACI ( Application Controlled Infra), Cisco spine and leaf architecture, SDWAN, WiFi, ISE, ASA, NAC, Anyconnect, 2FA authentication, MPLS, ILL, Link load balancer, Secure web gateways etc Lead teams of Network Project & Operations Oversee all technology operations and evaluate them accordingly to establish business goal Analyze, evaluate, develop and implement new/existing technologies as per business requirements Identify need for upgrade, Configuration or new system to report to upper management Ensure system infra is functioning and working efficiently Handle change management /improvement in IT systems Control budget and report on expenditures Handle asset Management during the entire life cycle Handle IT/IS audits and ensure closure of critical findings Ability to select vendor and negotiate with vendors for IT services, procurement of IT Infra and other IT related productions Manage performance of vendor and ensure that they comply with all SLA etc Monitor day to day activities and processes and ensure smooth functioning of IT operations Effective team management Strategic Management to cope up with the increasing

Greetings from Global Healthcare!! Hiring Senior Manager - IT at Velachery (Chennai) location JOB DETAILS Position: Senior Manager - IT Location: Velachery (Chennai) Job type: Permanent Work mode: Work From Office Salary: Best in Industry JOB RESPONSIBILITIES 1. Network Infrastructure Management : Design, implement, and maintain the organization's network infrastructure to meet performance, scalability, and security requirements. Ensure network availability and reliability through proactive monitoring and regular maintenance. Plan and execute network upgrades and expansion projects as needed. 2. Team Leadership : Recruit, train, and manage a team of network engineers and support staff. Provide mentorship, guidance, and performance evaluations to team members. Foster a collaborative and productive work environment 3. Strategic Planning : Develop and execute a strategic roadmap for the organization's network infrastructure. Align network initiatives with the company's business goals and objectives. Stay updated on industry trends and emerging technologies to make informed recommendations. 4. Security and Compliance : Implement and enforce network security policies and best practices. Ensure compliance with regulatory requirements and industry standards. Monitor network traffic for security threats and take appropriate measures to mitigate risks. 5. Vendor Management : Manage relationships with network hardware and software vendors. Negotiate contracts and service-level agreements. Evaluate and recommend new technologies and solutions. 6. Budget Management : Develop and manage the network support budget, including capital and operational expenses. Control costs while ensuring the network remains efficient and effective. 7. Documentation : Maintain accurate and up-to-date network documentation, including diagrams, configurations, and procedures. Ensure that team members follow documentation best practices. Required Candidate profile Must hold any once certification : FMSO Roles, AWS & Azure. Desired candidate profile Education: Bachelor's Degree in Information Technology / Computer Science Experience: Minimum of 12+ years in network support and administration Strong knowledge of networking protocols, hardware, and software (e.g., FortiGate, Palo Alto, etc.). Strong knowledge of SIEM and VA. Relevant certifications (e.g., CCNA, CCNP, CCIE) are highly desirable. Proven experience in team leadership and management. Excellent communication, problem-solving, and project management skills. Interested candidates can mail their updated resumes to: career@ghcbp.com ( Mail subject line : "Hiring For Senior Manager - IT | Velachery" ) Regards Global HR Team 9150064772

Role: Enterprise Resident Engineer_L1/L2 Support Position: Engineer / Sr. Engineer Experience (in Yrs) - 2-5 years Contract Duration: 6 Months to 1 year Attributes Understanding of Wi-Fi Network Architecture, Topology. Knowledge of Data and IP layer fundamentals. Knowledge of MPLS network Knowledge of handling large Telecom / ISP Enterprise customer network. Knowledge of Wi-Fi Access Points, switches, controllers. Understanding for Wi-Fi 802.11 std, security protocols, knowledge of troubleshooting steps. Key Skill Required Able to perform with defined goals and set targets to meet organization objective Effectively manages the L1/L2 support at customer location. Effectively highlights the customer end issues to customer IT team. CCNA is added advantage. Able to drive the SR’s resolution as per stipulated timelines with various JIO internal teams. Take faster decision and follows company guidelines, procedures and process Ability to coordinate with Field Teams and internal teams. Key Responsibilities Ability to work with various internal stake holders and get the SR’s resolved on priority. Can able to do the FLT for Wi-Fi Solution with the customer end stake holders. Coordinate with internal JIO teams ESOC , ENOC, Field , NHQ teams for faster resolution of fault. Reporting of link status – Daily / weekly / monthly wise & ensure to maintain the customer link uptime. Constant communication and interaction with customer IT/SPOC for all service related issues/ delivery. Can able to do the FLT with the customer end stake holders. Open SR’s pendency report should be re-concile on daily basis with customer before flashing to all respective stack owners. DC/DR link monitoring and do escalation internally for quick restoration Has to handle customer escalation and feedback effectively in time bound manner Release the tracker on fault management to customer as well as internal stake holder. Work on SLA bound and get the monthly/ Quarterly reports. Link monitoring and FT life cycle management on various scenarios. Helping Jio team to better stake holder management at Customer end.

KDataScience (USA & INDIA) is looking for Senior Engineer Network to join our dynamic team and embark on a rewarding career journey Maintaining and administering computer networks and related computing environments including systems software, applications software, hardware, and configurations. Performing disaster recovery operations and data backups when required. Protecting data, software, and hardware by coordinating, planning, and implementing network security measures. Troubleshooting, diagnosing, and resolving hardware, software, and other network and system problems. Replacing faulty network hardware components when required. Maintaining, configuring, and monitoring virus protection software and email applications. Monitoring network performance to determine if adjustments need to be made. Conferring with network users about solving existing system problems. Operating master consoles to monitor the performance of networks and computer systems. Coordinating computer network access and use. Designing, configuring, and testing networking software, computer hardware, and operating system software.

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Network Security Operations Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. You will be dedicated to quality, using exceptional communication skills to keep our world-class systems running. With your deep product knowledge, you will accurately define client issues and design resolutions. Your typical day will involve interfacing with clients, interpreting and resolving issues, and ensuring smooth system operations. Roles & Responsibilities: Expected to be an SME, collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Collaborate with clients to understand their issues and provide effective resolutions. Interpret client issues and design appropriate solutions based on deep product knowledge. Ensure smooth system operations by monitoring and resolving any technical issues. Maintain a high level of customer satisfaction by providing exceptional support. Professional & Technical Skills: Must To Have Skills:Proficiency in Network Security Operations. Strong understanding of network security principles and protocols. Experience in implementing and managing network security solutions. Knowledge of firewall technologies and intrusion detection/prevention systems. Familiarity with network monitoring tools and incident response procedures. Additional Information: The candidate should have a minimum of 5 years of experience in Network Security Operations. This position is based at our Pune office. A 15 years full-time education is required. Qualifications 15 years full time education

Skill required: Network Billing Operations - Problem Management Designation: Network & Svcs Operation New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years What would you do? Helps transform back office and network operations, reduce time to market and grow revenue, by improving customer experience and capex efficiency, and reducing cost-to-serveGood Customer Support Experience preferred with good networking knowledgeThis team is responsible for managing problems caused by information technology infrastructure errors to minimize their adverse impact on business and to prevent their recurrence by seeking the root cause of those incidents and initiating actions to improve or correct the situation. What are we looking for? Proficiency in Excel and other spreadsheet software:Ability to create and manage complex spreadsheets, use formulas, and analyze data.Basic accounting knowledge:Understanding of fundamental invoice principles and practices.Project Management:Ability to manage billing projects and coordinate with different departments.Negotiation Skills: Handling billing disputes and negotiations with clients effectively. Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts

Skill required: Network Services - Network Analytics Designation: Business Advisory Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? Helps transform back office and network operations, identify revenue leakages in client business and work on solutions to mitigate it based on various business insights.Looking for a candidate who has expertise in Networking and has good knowledge on fundamentals of data analytics.A Network analytics analysis which provides operators and enterprises with a deep understanding of the network, enabling smarter, data-driven decisions. What are we looking for? Microsoft Excel Microsoft Excel Data Analysis Microsoft Excel Functions Problem-solving skills Ability to establish strong client relationship Written and verbal communication Negotiation skills Collaboration and interpersonal skills Microsoft Office Suite Stakeholder Engagement, building rapport with onshore CRMs and Directors Knowledge on U.S. Telecommunications industry Familiar with PowerBI and other visual analytics tools Familiar with Advanced MS Excel (Functions, Macros, VBA, PowerPivots) Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would contribute to the team as an individual contributor which maybe subject to change Please note that this role may require you to work in rotational shifts (if needed)

Job Title - S&C GN - Data Science Analyst Location:Bengaluru, Gurugram, Mumbai, Kolkata, Pune, Chennai, Hyderabad Must have skills:Machine Learning, Deep Learning, Gen AI, NLP, Python, R, AI, SQL Good to have skills: Experience in Graph Neural Networks (GNNs) for complex relational data modelling. Expertise in LLM Optimization, including fine-tuning, prompt engineering, and efficient deployment of Large Language Models. A track record of scientific publications or intellectual property generation demonstrating expertise in AI and data science. We are an innovative Data Science team specializing in the Contact Center domain, dedicated to transforming customer interactions through data-driven intelligence. As part of the Marketing Analytics team, we focus on optimizing contact center operations by leveraging machine learning, natural language processing (NLP), and advanced analytics. Our work involves analyzing customer conversations, predicting user behavior, and enhancing self-service capabilities to reduce call transfers and improve satisfaction. We build conversational AI models, real-time recommendation systems, and predictive analytics solutions that drive meaningful business impact. By integrating AI-driven insights with marketing strategies, we enable proactive customer engagement, personalized experiences, and operational efficiencies across various touchpoints. If youre passionate about applying data science to solve real-world customer experience challenges, this is the team for you! Professional & Technical Skills: As part of our Data Science team, you will play a key role in leveraging Generative AI and Machine Learning to enhance customer experiences and optimize contact center operations. Your responsibilities will include: Developing and fine-tuning Generative AI models to improve customer interactions, automate responses, and enhance self-service capabilities. Building and deploying ML models for various use cases, including intent classification, sentiment analysis, and predictive analytics . Customer segmentation and behavioral analysis to identify patterns, personalize recommendations, and drive targeted engagement strategies. Optimizing conversational AI workflows by improving intent recognition, response generation, and real-time decision-making . Analyzing large-scale customer interaction data to extract actionable insights and refine business strategies. Collaborating with cross-functional teams including engineering, product, and marketing to integrate AI-driven solutions into existing platforms. This role offers the opportunity to work on cutting-edge AI and data science techniques , driving real-world impact in the contact center space. About Our Company | Accenture Qualifications Experience & Educational Qualification: PhD with 1+ years of relevant experience, OR. Master’s degree with 2+ years of experience, OR Bachelor’s degree with 3+ years of experience.

Job Title - S&C GN - Data Science Analyst Location:Bengaluru, Gurugram, Mumbai, Kolkata, Pune, Chennai, Hyderabad Must have skills:Machine Learning, Deep Learning, Gen AI, NLP, Python, R, AI, SQL Good to have skills: Experience in Graph Neural Networks (GNNs) for complex relational data modelling. Expertise in LLM Optimization, including fine-tuning, prompt engineering, and efficient deployment of Large Language Models. A track record of scientific publications or intellectual property generation demonstrating expertise in AI and data science. We are an innovative Data Science team specializing in the Contact Center domain, dedicated to transforming customer interactions through data-driven intelligence. As part of the Marketing Analytics team, we focus on optimizing contact center operations by leveraging machine learning, natural language processing (NLP), and advanced analytics. Our work involves analyzing customer conversations, predicting user behavior, and enhancing self-service capabilities to reduce call transfers and improve satisfaction. We build conversational AI models, real-time recommendation systems, and predictive analytics solutions that drive meaningful business impact. By integrating AI-driven insights with marketing strategies, we enable proactive customer engagement, personalized experiences, and operational efficiencies across various touchpoints. If youre passionate about applying data science to solve real-world customer experience challenges, this is the team for you! Professional & Technical Skills: As part of our Data Science team, you will play a key role in leveraging Generative AI and Machine Learning to enhance customer experiences and optimize contact center operations. Your responsibilities will include: Developing and fine-tuning Generative AI models to improve customer interactions, automate responses, and enhance self-service capabilities. Building and deploying ML models for various use cases, including intent classification, sentiment analysis, and predictive analytics . Customer segmentation and behavioral analysis to identify patterns, personalize recommendations, and drive targeted engagement strategies. Optimizing conversational AI workflows by improving intent recognition, response generation, and real-time decision-making . Analyzing large-scale customer interaction data to extract actionable insights and refine business strategies. Collaborating with cross-functional teams including engineering, product, and marketing to integrate AI-driven solutions into existing platforms. This role offers the opportunity to work on cutting-edge AI and data science techniques , driving real-world impact in the contact center space. About Our Company | Accenture Qualifications Experience & Educational Qualification: PhD with 1+ years of relevant experience, OR. Master’s degree with 2+ years of experience, OR Bachelor’s degree with 3+ years of experience.

Job Title - S&C GN - Data Science Analyst Location:Bengaluru, Gurugram, Mumbai, Kolkata, Pune, Chennai, Hyderabad Must have skills:Machine Learning, Deep Learning, Gen AI, NLP, Python, R, AI, SQL Good to have skills: Experience in Graph Neural Networks (GNNs) for complex relational data modelling. Expertise in LLM Optimization, including fine-tuning, prompt engineering, and efficient deployment of Large Language Models. A track record of scientific publications or intellectual property generation demonstrating expertise in AI and data science. We are an innovative Data Science team specializing in the Contact Center domain, dedicated to transforming customer interactions through data-driven intelligence. As part of the Marketing Analytics team, we focus on optimizing contact center operations by leveraging machine learning, natural language processing (NLP), and advanced analytics. Our work involves analyzing customer conversations, predicting user behavior, and enhancing self-service capabilities to reduce call transfers and improve satisfaction. We build conversational AI models, real-time recommendation systems, and predictive analytics solutions that drive meaningful business impact. By integrating AI-driven insights with marketing strategies, we enable proactive customer engagement, personalized experiences, and operational efficiencies across various touchpoints. If youre passionate about applying data science to solve real-world customer experience challenges, this is the team for you! Professional & Technical Skills: As part of our Data Science team, you will play a key role in leveraging Generative AI and Machine Learning to enhance customer experiences and optimize contact center operations. Your responsibilities will include: Developing and fine-tuning Generative AI models to improve customer interactions, automate responses, and enhance self-service capabilities. Building and deploying ML models for various use cases, including intent classification, sentiment analysis, and predictive analytics . Customer segmentation and behavioral analysis to identify patterns, personalize recommendations, and drive targeted engagement strategies. Optimizing conversational AI workflows by improving intent recognition, response generation, and real-time decision-making . Analyzing large-scale customer interaction data to extract actionable insights and refine business strategies. Collaborating with cross-functional teams including engineering, product, and marketing to integrate AI-driven solutions into existing platforms. This role offers the opportunity to work on cutting-edge AI and data science techniques , driving real-world impact in the contact center space. About Our Company | Accenture Qualifications Experience & Educational Qualification: PhD with 1+ years of relevant experience, OR. Master’s degree with 2+ years of experience, OR Bachelor’s degree with 3+ years of experience.