1305 Network Administration Jobs - Page 27

As a Linux Administrator at iServeU, located in Bhubaneswar, with 4 to 6 years of experience, you will play a crucial role in designing, configuring, implementing, and maintaining the iServeU network and physical servers. Your responsibilities will involve directly collaborating with data center staff and development teams to ensure the scalability and stability of our platform for our customers. You will be expected to troubleshoot various Linux distributions such as Ubuntu and CentOS, along with technologies like Apache, Nginx, and MySQL. Communication on current documentation processes, adapting to the iServeU platform, and resolving escalated issues will be key aspects of your role. Collaborating with the management and team to enhance the infrastructure and creating automated scaling architectures are also part of your responsibilities. Key Responsibilities: System Administration: - Installation, configuration, and maintenance of Linux servers and workstations. - Management of user accounts and permissions. - Patching and updating systems to address security vulnerabilities. Network Administration: - Configuration and management of network interfaces and routing. - Troubleshooting network connectivity issues. - Implementation of network security measures. Server Management: - Monitoring server performance and resource utilization. - Optimization of system performance through tuning and configuration. - Management of storage and backup solutions. Security: - Implementation of security best practices for Linux systems. - Monitoring for security threats and vulnerabilities. - Responding to security incidents. Scripting: - Automation of routine tasks using scripting languages like Bash and Python. - Development of scripts for system administration and automation. Troubleshooting: - Diagnosis and resolution of Linux-related issues. - Analysis of logs and metrics to identify problems. - Provision of technical support to users. Collaboration: - Working closely with development, operations, and security teams. - Effective communication and collaboration on projects. Required Skills and Qualifications: - Strong understanding of Linux operating systems like Ubuntu, CentOS, and Debian. - Experience in system administration tasks such as user management, permissions, and networking. - Proficiency in scripting languages like Bash and Python. - Knowledge of network administration concepts. - Strong problem-solving and troubleshooting skills. - Excellent communication and collaboration skills. Preferred Skills and Qualifications: - Certifications in Linux such as LPIC, RHCSA, RHCE. - Experience with cloud platforms like AWS, GCP, and Azure. Benefits of Working with iServeU: - Apart from competitive compensation, you will enjoy additional perks like frequent sporting tournaments, early salary feature, attractive ESOP plan, car leasing, medical insurance, life insurance, advance monthly salary, guaranteed quarterly incentives, and free body check-up.,

Company Description ACUTE INFORMATICS PRIVATE LIMITED is a company based in Ahmedabad, Gujarat, India. They are dedicated to providing networking solutions to their clients. Role Description This is a full-time on-site role for a Networking professional at ACUTE INFORMATICS PRIVATE LIMITED in Bengaluru. The Networking role will involve tasks such as network administration, network security, and ensuring effective communication and customer service within the networking environment. Qualifications Network Administration and Networking skills Network Security expertise Strong Communication and Customer Service abilities Relevant certifications such as CCNA or CompTIA Network+ Problem-solving skills and attention to detail Bachelor's degree in Computer Science or related field,

About the Role: We are seeking a detail-oriented and proactive Administrator - L1 to support our office operations and ensure smooth functioning of daily administrative activities. The ideal candidate will have 2 to 5 years of relevant experience, strong organizational skills, and the ability to handle multiple tasks efficiently in a fast-paced environment. Key Responsibilities: Manage day-to-day office operations, including coordinating office supplies, equipment maintenance, and facility management. Serve as the primary point of contact for internal staff and external vendors for administrative matters. Maintain records and documentation such as attendance logs, staff leaves, and office files ensuring accuracy and confidentiality. Support travel and accommodation arrangements for employees and visitors. Assist in scheduling meetings, preparing agendas, and taking minutes when required. Handle correspondence via email, phone calls, and in-person requests professionally and promptly. Support finance-related activities such as invoice processing, expense reporting, and basic budgeting assistance. Facilitate onboarding processes by preparing necessary documentation and coordinating with relevant departments. Coordinate with IT support for hardware/software troubleshooting and ensuring smooth technical operations. Implement office policies and procedures to improve operational efficiency. Maintain a clean, organized, and professional office environment. Assist with event coordination and logistics for company meetings, workshops, and training sessions. Qualifications & Skills: Bachelors degree in Business Administration, Management, or related field preferred. 2 to 5 years of experience in office administration or similar roles. Proficient in MS Office Suite (Word, Excel, PowerPoint, Outlook). Strong organizational, multitasking, and time-management skills. Excellent verbal and written communication skills. Ability to work independently as well as part of a team. Attention to detail and a problem-solving attitude. Familiarity with office management software and systems is a plus. Professional demeanor with the ability to maintain confidentiality. What We Offer: Competitive salary and benefits package. Opportunities for professional growth and development. A dynamic and supportive work environment.

> Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Network Data Admin.

Position - Salesforce QA (SFDC QA) with Automation (Added advantage) Experience - 6+Years Location - Bangalore A Salesforce QA (SFDC QA) Engineer with automation expertise is highly valuable in ensuring the quality and reliability of Salesforce applications. This role involves testing Salesforce implementations , validating workflows , and automating test cases to improve efficiency. Key Responsibilities: Functional & Regression Testing: Ensure Salesforce applications work as expected across different scenarios. Automation Testing: Utilize tools like Selenium, TestNG, and Apex Test Framework to automate test cases. Integration Testing: Validate third-party integrations with Salesforce. Performance & Security Testing: Ensure the system is optimized and secure. Collaboration with Developers & Admins: Work closely with Salesforce developers and administrators to refine test strategies. Perks & Benefits: Health and Wellness:Healthcare policy covering your family and parents. FoodEnjoy a scrumptious buffet lunch at the office every day (For Bangalore) Professional DevelopmentLearn and propel your career. We provide workshops, funded online courses and other learning opportunities based on individual needs. Rewards and RecognitionsRecognition and rewards programs in place to celebrate your achievements and contributions. Why join Relanto Health & Family:Comprehensive benefits for you and your loved ones, ensuring well-being. Growth Mindset:Continuous learning opportunities to stay ahead in your field. Dynamic & Inclusive:Vibrant culture fostering collaboration, creativity, and belonging. Career Ladder:Internal promotions and clear path for advancement. Recognition & Rewards:Celebrate your achievements and contributions. Work-Life Harmony:Flexible arrangements to balance your commitments.

R1 is a leading provider of technology-driven solutions that help hospitals and health systems to manage their financial systems and improve patients experience. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, Al, intelligent automation and workflow orchestration. R1 is a place where we think boldly to create opportunities for everyone to innovate and grow. A place where we partner with purpose through transparency and inclusion. We are a global community of engineers, front-line associates, healthcare operators, and RCM experts that work together to go beyond for all those we serve. Because we know that all this adds up to something more, a place where we're all together better. R1 India is proud to be recognized amongst Top 25 Best Companies to Work For 2024, by the Great Place to Work Institute. This is our second consecutive recognition on this prestigious Best Workplaces list, building on the Top 50 recognition we achieved in 2023. Our focus on employee wellbeing and inclusion and diversity is demonstrated through prestigious recognitions with R1 India being ranked amongst Best in Healthcare, Top 100 Best Companies for Women by Avtar & Seramount, and amongst Top 10 Best Workplaces in Health & Wellness. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to make healthcare work better for all by enabling efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 16,000+ strong in India with presence in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities. Position Title Associate Director-IT Infra and Operations Function IT Infra and Operations Location Chennai preferred. Open for NCR/Hyderabad Shift Timings 03:00 PM to 12:00 AM IST The Associate Director Network Operations will lead the design, implementation, and management of a robust network infrastructure to support the organization's operations. This role involves strategic planning, operational oversight, and leadership to ensure the performance, scalability, and security of network systems. The individual will also manage a high-performing team, vendor relationships, and contribute to the alignment of network services with organizational goals. Key Responsibilities: Network Operations Management: Oversee the day-to-day operations of the enterprise network infrastructure, including LAN/WAN, wireless, voice, and security systems. Ensure maximum network uptime, performance, and reliability through proactive monitoring and issue resolution. Develop and implement operational best practices and policies to enhance efficiency and security. Leadership and Team Management: Lead and mentor a team of network engineers and administrators to achieve operational excellence. Foster a collaborative and high-performance culture within the network operations team. Manage workload prioritization, performance evaluations, and professional development of team members. Strategic Planning and Execution: Collaborate with senior leadership to develop and execute the network infrastructure roadmap in alignment with business objectives. Identify emerging technologies to enhance network capabilities and recommend upgrades or improvements. Plan and execute large-scale network projects, such as data center migrations, WAN transformations, and SD-WAN implementations. Vendor and Stakeholder Collaboration: Manage relationships with vendors and service providers, ensuring SLAs are met and costs are optimized. Work with cross-functional teams to align network solutions with business and IT goals. Act as an escalation point for critical network issues and collaborate with stakeholders to resolve them. Security and Compliance: Implement and maintain network security protocols, including firewalls, VPNs, and intrusion detection/prevention systems. Ensure compliance with industry standards, regulations, and organizational policies. Conduct regular network audits and risk assessments. Budgeting and Reporting: Prepare and manage the network operations budget, ensuring cost-effective solutions and resource allocation. Provide regular reports and updates to senior leadership on network performance, incidents, and initiatives. Qualifications and Skills: Educational Background: Bachelors degree in Computer Science, Information Technology, or a related field (Masters preferred). Professional Experience: 10+ years of experience in network operations, with at least 3 years in a leadership role. Strong expertise in enterprise-level networking technologies (Cisco, Juniper, Palo Alto, etc.) r1rcm.com Facebook

Key Responsibilities: 1. System Maintenance and Monitoring: o Install, configure, and maintain operating systems, servers, and applications. o Monitor system performance and ensure system availability and reliability. o Conduct regular system health checks and updates. 2. Network Administration: o Configure and troubleshoot local area networks (LAN), wide area networks (WAN), and VPN connections. o Manage firewalls, routers, and switches to ensure secure and stable network connectivity. o Monitor network traffic and address connectivity issues promptly. 3. User Support: o Provide technical support to users, addressing hardware, software, and network-related issues. o Create and manage user accounts, permissions, and access controls in accordance with company policies. o Assist with onboarding new employees by setting up user accounts and devices. 4. Backup and Recovery: o Develop and maintain backup strategies to ensure data integrity and availability. o Perform regular backups and restore operations when necessary. 5. Security Management: o Implement and maintain IT security policies and protocols to safeguard company data. o Monitor for security breaches and vulnerabilities, applying updates and patches as needed. o Conduct regular audits to ensure compliance with security standards. 6. Documentation and Reporting: o Maintain detailed documentation of system configurations, processes, and procedures. o Prepare reports on system performance, incidents, and improvements. 7. Continuous Improvement: o Research and recommend upgrades, tools, and technologies to enhance system performance and reliability. o Collaborate with other teams to support IT projects and business objectives. Qualifications: Bachelors degree in Computer Science, Information Technology, or a related field. Proven experience as a System Administrator, Network Administrator, or similar role. Strong knowledge of operating systems (e.g., Windows, Linux, macOS) and server management. Familiarity with virtualization tools (e.g., VMware, Hyper-V) and cloud platforms (e.g., AWS, Azure). Hands-on experience with firewalls, routers, and networking protocols. Understanding of IT security principles and best practices. Excellent troubleshooting and problem-solving skills. Preferred Skills: Experience with scripting languages such as PowerShell, Bash, or Python. Certifications like Microsoft Certified: Azure Administrator, CompTIA Server+, or Cisco Certified Network Associate (CCNA). Familiarity with database management and storage solutions.

Manage the IT-related operations at HQ. WIFI router configuration and internet setup at every department. Manage Firewall user Policy's Administration for O365. Manage user's computers through the ManageEngine Central desktop. Help desk support through ManageEngine. Printers installation and maintenance. Supporting users IT related issues Arranged new users Company Assets like Laptop / Desktop, SIM, Mail, and mobile. New mail id creation and configured in users Laptops and mobiles. OS Installation and related softwares installed in users’ machines. Maintenance and configured the Biometric devices and canteen management devices. Maintenance and Access control doors. Daily monitoring of the Systems, Firewall, Cameras, Access devices, Biometric and canteen devices, Intercom phones, and Unifi Access Points. Configured static IPs and blocked the unwanted sites in the Firewall. Configured separate IP series (Internet / Cameras / Intercoms) in the Firewall with the support of Sophos.

About the TeamCome join a talented, energetic, and innovative group, managing a support team chartered to provide support services to the UKG Ready customer base. Oversee support resources in providing exceptional customer product support and resolution in a fast paced, high-volume environment. Manage dynamics of the daily operation by driving enhancements within the support center, aligning resources, projects, and training to ensure customer satisfaction. About the RoleThe Product Support Representative role involves fostering strong relationships with customers primarily through service requests and Salesforce connectivity. This position is expected to deliver high quality support to our UKG Ready customers, while utilizing outstanding customer service skills and techniques that promote customer satisfaction and retention. This position will provide end user support for the UKG Ready Time and Labor, Human Resources, and Payroll modules. This role requires sharp analysis, problem-determination, and troubleshooting skills. Primary/Essential Duties and Key Responsibilities Work as a first point of contact for a team servicing customers with the use and usability of our UKG Ready application. Provide product support, which may also include outbound call backs, e-mails, and internal support tickets. Acquire and expand knowledge of product offerings, support policies, and methods of support delivery. Provide excellent customer service skills with a proactive approach for customer satisfaction. Develop strong relationships with internal partners and communicate with people at all levels of the organization via multiple communication platforms. Use product knowledge and experience to resolve difficult queries submitted by end-users while making use of problem-solving abilities. Maintain the "Partners for Life" model by providing white-glove support. Work effectively within a fast-paced environment with a high degree of success Acquire and maintain knowledge of product related changes and current department policies and procedures Leverage various technologies and multiple screens efficiently. Attend internal and external department training sessions as required Qualifications Proficient in English, encompassing writing, speaking, and comprehension Ability to multi-task in order to complete tasks and achieve goals in a fast-paced and metrics-driven environment 1-3 years customer service experience Experience with US Payroll/Time and Labor/HR Demonstrate strong technical troubleshooting skills by breaking down the expected versus actual results, reproducing the issue, researching, and verifying the solution Confidence and strong leadership abilities Strong verbal and written communication skills with demonstrated ability to communicate effectively Ability to set and manage customer expectations Effective collaboration and time management skills Ability to multitask; can prioritize and juggle many tasks or projects at once Experience in handling difficult or sensitive situations in a professional, timely, and thorough manner Highly motivated and team oriented Open to working in EST time zones Education and Certifications Bachelor’s degree requiredBCom, BA, BSc. Proficient in Microsoft Suite Applications, including Outlook, Teams, Excel, & Word Certification in the Payroll/HR industry a plus

Responsibilities:- Lead the IT in the organization with major verticals NOC, IT OPS, IT Security, and IT Assets with the commitment to the agreed SLA/TAT. Maintain the CAPEX/OPEX and plan the AOP of the year. Maintain the IT infrastructure and its continuity to achieve a 24/7/365 business environment. Be on edge to use cutting-edge technology and Implement as per the business requirement. Maintain the WAN/ISPs, P2P, MPLS, Cloud, and on-prem Infra. Maintain and Monitor the Network Infrastructure including all the layers of the Network and have good knowledge of OSI layers. E.g. Switching(l2+L3), Firewalls, LAN and WLAN controllers, NAC, SDWAN, etc. Maintain and Monitor the IT OPS Infrastructure including End User support and Expected technologies like Google Workspace (G-suite), AD/LDAP, NGAV, PatchMGMT, ITSM, Ticketing System, etc. Maintain Security of Onprim, DC/Cloud, Endpoint/users, and Email, to ensure a high level of security across the organization. E.g. DLP, Endpoint EDR/NGAV, Firewall, SSL, Crypto, Endpoint Encryption, and Email security. Also, help Internal and external auditors to plan the audits and related mitigations and preventions. Maintain the 70K+ IT assets across the 5K sites along with multiple IT stores across Delhivery including SAM and HAM. Involvement in regular Internal and cross-functional audits, keeping in mind ISO 9001:2013 for quality assurance and 27001:2013 for security things. Manage the on-roll/off-roll of 350 team members along with KRA/KPI and JD. Take responsibility for sudden outages and way forward improvements. Lead the Projects for Upcoming sites with the respect to IT Infrastructure and OPS. Participate in day-to-day meetings with the team, cross-functional team, and vendors to maintain the SLA/TAT. Interact with different stakeholders to understand their requirements and challenges related to OPS and IT. Update management with periodic reporting, updates, announcements, and newsletters related to IT activities.

Design, implement, and maintain network security architectures, including Firewalls, IPS, and VPNs. • Configure and troubleshoot Cisco FTD, Check Point Firewall, and Fortinet Firewall systems. Required Candidate profile Collaborate with IT teams to ensure secure integration of new applications and systems. • Participate in on-call rotations for after-hours support.

Coursera was launched in 2012 by Andrew Ng and Daphne Koller, with a mission to provide universal access to world-class learning. It is now one of the largest online learning platforms in the world, with 175 million registered learners as of March 31, 2025. Coursera partners with over 350 leading universities and industry leaders to offer a broad catalog of content and credentials, including courses, Specializations, Professional Certificates, and degrees. Coursera s platform innovations enable instructors to deliver scalable, personalized, and verified learning experiences to their learners. Institutions worldwide rely on Coursera to upskill and reskill their employees, citizens, and students in high-demand fields such as GenAI, data science, technology, and business. Coursera is a Delaware public benefit corporation and a B Corp. Join us in our mission to create a world where anyone, anywhere can transform their life through access to education. Were seeking talented individuals who share our passion and drive to revolutionize the way the world learns. At Coursera, we are committed to building a globally diverse team and are thrilled to extend employment opportunities to individuals in any country where we have a legal entity. We require candidates to possess eligible working rights and have a compatible timezone overlap with their team to facilitate seamless collaboration. Coursera has a commitment to enabling flexibility and workspace choices for employees. Our interviews and onboarding are entirely virtual, providing a smooth and efficient experience for our candidates. As an employee, we enable you to select your main way of working, whether its from home, one of our offices or hubs, or a co-working space near you. Job Overview: Coursera s IT Department supports internal operations by managing corporate tools and technologies that enable efficient and effective work across the company. The IT Support Specialist will be a key front-line role, responsible for providing internal technical support, including troubleshooting, SaaS administration, hardware deployment, asset management, onboarding/offboarding, and A/V support for meetings and events. This position requires adaptability, urgency, and attention to detail. It offers broad exposure to IT functions and is ideal for candidates looking to develop their technical skills and explore various IT career paths. As part of a small and dynamic team, the role provides hands-on experience and growth opportunities in areas ranging from basic support to server and application management. Responsibilities: Responsible for Global IT Support for 1500+ systems (95% Mac and 5% Windows & VDI), experience with end-user support by responding to client queries, solving technical problems including client software, hardware and network system problems. Support the business needs in the office as per the requirement. Daily duties can include receiving, prioritizing, documenting, routing, scheduling, help with general IT support, technical troubleshooting, documentation, Audio/Video support, project management and resolving all internal IT support requests related to hardware and software to the role limits. Conduct New Hire training, including orientation on company IT platforms and tool familiarity, troubleshooting, and configuration assistance. Provide technical assistance/training to the team members and act as a liaison with the Systems and Network Administration team(s). Manage hardware in relation to the hardware asset lifecycle and provide support in SaaS asset management such as auditing, access retrieval, etc. Create and maintain knowledge content to promote self-service support and provide feedback and recommendations to improve processes, productivity, and quality of service. You need to support operations during Indian holidays covering Eastern Time (EST or EDT) business hours. Basic Qualifications: 4+ years of IT or Desktop Support / System Administration with a demonstrated history of providing exceptional customer service. Extensive experience with configuring & troubleshooting Mac OS is a must. Extensive experience with configuring & troubleshooting Windows 10 and higher will be an advantage. Experience with various IT tools and SaaS applications: Google Suite, JAMF, Zoom, ServiceNow, Virus Scan, Microsoft Office, Slack, Okta etc. Demonstrated ability to communicate ideas to technical and non-technical audiences in both written and verbal formats. Inquisitive attitude and a desire to learn new things. Preferred Qualifications: Experience with intermediate systems/network troubleshooting skills,MAC administration, Workspace One, IT Service management tool like Service Now along with SSO technology is a must. Demonstrating training skills for non-technical users. Certifications to look out for: CompTIA A+, CompTIA Security+, CompTIA Network+ will be an additional advantage. Typical Working Hours: 830 PM - 530 AM IST || 8 AM - 5 PM PST || 11 AM - 800 PM EST Travel Requirement: You may need to travel for business support as per the requirement. If this opportunity interests you, you might like these courses on Coursera: Service Desk Analyst: Jobs, Courses, Salaries, and Career Paths Google IT Support Professional Certificate Bachelor of Information Technology from Illinois State #LISG1 Coursera is an Equal Employment Opportunity Employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, age, marital status, national origin, protected veteran status, disability, or any other legally protected class. . For California Candidates, please review our CCPA Applicant Notice here. For our Global Candidates, please review our GDPR Recruitment Notice here. #LI-Remote

C/C++ with embedded Exp:3-6 yrs( B1/B2) NP:Only short joiners Location:PAN India Skills: C++,Linux,Python (Mandate)- Key Skills- storage,microcontroller, flash, Exp in C/C++ with development exp in embedded system. C++, C+

Installing, monitoring, maintaining & troubleshooting enterprise network infrastructure Firstline support for routine issues Escalate more complex problems Ensure high availability of network systems Troubleshooting of LAN/WAN, Wi-Fi & VPN issues Required Candidate profile DIP/BE/MCA/MSc CCNA/CCNP preferred 4+yrs exp as NETWORK ENGINEER handling 25+ units Strong skills in TCP/IP, DNS, DHCP, NAT, SWITCHING PROTOCOLS, NETWORK SECURITY, ACLs, VPNs, FIREWALLS, WIRESHARK etc Perks and benefits Excellent Perks. Call Ms Divya @ 7010384865 now

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Network Data Admin. Experience3-5 Years.

Role & responsibilities Analyze the organizations network and system requirements. • Research and analyze the network devices, protocols, services, and standards to support network activities. • Install and maintain network servers and operating systems to ensure backup copies of all files are securely stored at a specific location. • Troubleshoot problems with network devices and perform updates when required. • Install, configure, and maintain multi-user software on the servers. • Administer and maintain end-user accounts, authentication, and permission rights. • Install, configure, and maintain network communications and other networking devices such as hubs, switches, and UPS. • Maintain and perform the necessary needs of all network-connected devices. • Manage security solutions, such as anti-virus, firewall, and intrusion detection systems. • Install the software, hardware, and other devices to meet the organization’s network requirements. • Guide the System Administrator in the maintenance of the VOIP system.

Role Purpose Executive Assistant Do The ideal candidate will work closely with one or multiple Vice Presidents to assist with managing expense reports, travel arrangements (domestic and international) as well as calendar management. Ideal candidate is one who strives for excellence, has a cooperative spirit, is compassionate and enjoys working in a fast paced environment where getting things done is a high priority. Incumbent will perform a variety of duties and task for Vice Presidents of business unit and may be directed to prepare or handle additional administrative tasks as needed. Applications from people with disabilities are explicitly welcome.

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Network Data Admin.

Role & responsibilities Network Support Engineer Preferred candidate profile Experience: 2 Years (minimum) Qualification: B.Tech/B.E (ECE) Only Extra Qualification: CCNA (Global Certification) Work Location : Srihari Kota, Nellore

Responsibilities: * Collaborate with cross-functional teams on project planning & execution * Design, implement, maintain network infrastructure using Cisco routers & switches

Should have knowledge about Installation, Management and Maintenance of Windows Server 2003 2008 (Active Directory). Should have knowledge about Microsoft Exchange Server and Web Server installations . Should have basic knowledge about hardware and networking with hardware and network certification from a recognized institute. Should have knowledge about Microsoft servers and client operating systems with MCSE Certification. Should have knowledge about VOIP Should have knowledge about SQL server 2008 Should have knowledge about Firewalls, Anti Virus, System Assembling and basic trouble shooting for Hardware and Software.

Roles and Responsibilities: Acting as a Tier T1.5 for GCSC Teams. 1st responders supporting AT&T GCSC strategic services like Flexware, SDWAN OTT Performing network triage Knowledge of different types of transport/Circuits -AVPN,AIA,BB,LTE Managing the process of Service restoral and break/fix functions, Scope include Analyze and escalate Prioritizing and analyzing the events in the network Engage right group for software or hardware resources when unavailable or when there is degradation in performance impacting business processes. Ensure monitoring, data capture, and analysis capabilities to quickly identify problem areas and provide corrective action. Ticket Management Work with internal support groups and recommend diagnostic tests based on degree of service impairment Access provider management and associated escalations Coordinate with other support centers (i.e. external organizations and internal and external business partners) for resolving the incident tickets. Escalate ticket according to process based on the established intervals. Technical Skills:- Minimum 1-3 years of relevant experience in telecommunications & managed network infrastructure industry No less than 1 years of working experience, preferably on customer services interfacing with clients. No less than 1-2 years of hands on experience on Networking / IT infrastructure as an engineer (any of the one listed WAN, LAN, Voice, IT infrastructure, Hosting, Servers, Firewall, NOC etc) Knowledge on SDN/SDWAN Viptela, Velocloud, Silverpeak or 128T Good knowledge of WAN, LAN & Voice technologies to manage the IT operations Good knowledge on various Router, Switches. Firewalls, Wireless technology, Access Points, WAN Circuits, SD WAN, Call manager, gateway etc Strong understanding of Voice, Data and IP networks is required. Professional Skills:- Excellent communication skills (verbal & written, technical & interpersonal) Excellent telephone manner Excellent problem solving skills Professionalism at all times Highly skilled in the use of PC systems and applications Ability to work well under pressure, set priorities and make well-considered decisions Drive, enthusiasm, initiative, commitment and self-motivation Resourcefulness and flexibility Ability to work well in a team Job ID R-73110 Date posted 07/04/2025

Skill required: Network Billing Operations - Problem Management Designation: Network & Svcs Operation New Associate Qualifications: Any Graduation Years of Experience: 0-1year About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Helps transform back office and network operations, reduce time to market and grow revenue, by improving customer experience and capex efficiency, and reducing cost-to-serve Good Customer Support Experience preferred with good networking knowledge Manage problems caused by information technology infrastructure errors to minimize their adverse impact on business and to prevent their recurrence by seeking the root cause of those incidents and initiating actions to improve or correct the situation. What are we looking for Helps transform back office and network operations, reduce time to market and grow revenue, by improving customer experience and capex efficiency, and reducing cost-to-serve Good Customer Support Experience preferred with good networking knowledge Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Network Billing Operations - Problem Management Designation: Network & Svcs Operation New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Helps transform back office and network operations, reduce time to market and grow revenue, by improving customer experience and capex efficiency, and reducing cost-to-serve Good Customer Support Experience preferred with good networking knowledge Manage problems caused by information technology infrastructure errors to minimize their adverse impact on business and to prevent their recurrence by seeking the root cause of those incidents and initiating actions to improve or correct the situation. What are we looking for Helps transform back office and network operations, reduce time to market and grow revenue, by improving customer experience and capex efficiency, and reducing cost-to-serve Good Customer Support Experience preferred with good networking knowledge Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Network Billing Operations - Problem Management Designation: Network & Svcs Operation Analyst Qualifications: Any Graduation Years of Experience: 3 - 5 Years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Helps transform back office and network operations, reduce time to market and grow revenue, by improving customer experience and capex efficiency, and reducing cost-to-serveGood Customer Support Experience preferred with good networking knowledgeManage problems caused by information technology infrastructure errors to minimize their adverse impact on business and to prevent their recurrence by seeking the root cause of those incidents and initiating actions to improve or correct the situation.What are we looking forHelps transform back office and network operations, reduce time to market and grow revenue, by improving customer experience and capex efficiency, and reducing cost-to-serveGood Customer Support Experience preferred with good networking knowledge What are we looking for Helps transform back office and network operations, reduce time to market and grow revenue, by improving customer experience and capex efficiency, and reducing cost-to-serveGood Customer Support Experience preferred with good networking knowledge Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation