Purpose : Administers and maintains multiple high-availability database servers and database services supporting various HMI systems. Establishes positive working relationships within IT, the business partners and with other functional areas of the company. Utilizes technical expertise to define, design and implement database solutions within functional area(s) of responsibility. Establishes and maintains priorities for projects and simultaneous assignments. Implements, monitors and enforces data security controls and measures to ensure integrity and high availability of database systems. Manages, mentors, guides and instructs team members of work delivery, prioritization and capacity planning. This role extends beyond geographical boundaries as it aims to support the Herman Miller business across the globe and involves some amount of travel and flexible working in shift rotations, extended hours and weekend coverage to ensure business is supported. Responsibilities : - Ensure security and SOX requirements are adhered to and respond to audits as required. - Complete the periodic internal SOX Audits ensuring Documented evidence and IPE is maintained. - provide effective ERP and DBA support across the international sites. - Manage SQL Server databases - Configure and maintain database servers and processes - Monitor system's health and performance - In charge of database backup and recovery methods, database access security and integrity, physical data storage design, and data storage administration - In charge of database migrations and server updates - Ensure high levels of performance, availability, sustainability and security - Analyze, solve, and correct issues in real time - Provide suggestions for solutions - Refine and automate regular processes, track issues, and document changes - Proactively monitor SQL Server maintenance tasks, troubleshoot failed processes, and address issues as soon as possible. - Assist developers with query tuning and schema refinement - Provide 24x7 support for critical production systems - Perform scheduled maintenance and support release deployment activities after hours - Participate in continuous process improvement - Make recommendations for system architecture per Microsoft SQL Server best practices - Ensures that the infrastructure is built-out for High Availability, Recoverability, DR, and Performance. - Ensures integration of enterprise application and database performance, monitoring and altering management systems. - Manage the periodic refresh and ad-hoc refresh of test and Stage Environments - Upgrade ERP systems and apply patches as required - Provide Support for the development teams in US, UK, India and APAC Minimum Requirements : - Bachelor's / Master's Degree in Computer Science or equivalent - One or more technical certifications on Database management / administration preferably coupled with certification in Windows server administration. - 6 years of hands-on database administration experience with Microsoft SQL in large multi-server multi-location enterprise environments (including virtualized environments). - Excellent interpersonal skills. Strong oral and written communication skills to work closely with internal customers (IT and users) and third party vendors - Strong analytical and problem solving skills with attention to detail. - Ability to view opportunities and solutions from a broad, long term perspective. - Good working knowledge of SQL 2016,2019 with experience on SSRS, SSIS, SSMS - Good working knowledge of SQL Security - Knowledge of Windows operating systems: 2016,2019 - Knowledge of VM and SAN database optimization - Proactive, methodical and willing to own and resolve issues - A team player with the ability to work on their own - Able to work to tight deadlines - Able to work closely with the leadership to design, implement and improve processes regularly Essential Experience : - Database Administration experience of at least 6 years in a busy commercial and enterprise environment - Certification in Microsoft SQL server administration (2014 and above) - SQL Profiler&Tuning skills - Experience of database replication, mirroring or log shipping - SQL Security management - Experience of managing small team of DBAs - Experience of Business Application Administration and support. - Clear, confident communication skills - Experience building and maintaining a strategic plan. Desirable : - Experience of Infor Syteline ERP system - This is highly desirable - Certification in Oracle Database Administration (Preferred) - Foglight / SpotlightonSQLServer, SharePoint, Red-Gate - Exposure to SOX and ITIL - This role could involve some amount of International travel to support other locations.

Job Description We are looking to hire an RPA Application developer, with excellent technical and communication skills, to effectively collaborate with IT and business stakeholders to understand their needs and develop functionality and enhancements for the robotic process automation work. In his/her day-to-day operations, the Application Developer will also field and resolve usage issues and perform other duties as assigned, that align with the role's responsibilities and are required for the business. This role provides an opportunity to join our Business Process Automation team. While focused on professional development and hands-on training with RPA this position will have exposure to creating automations using PowerApps, SharePoint, and other low-code platforms. This role transcends organizational and geographical boundaries as it aims to support and enable the various divisions of the Herman Miller business group across the globe. The ideal candidate should understand the software development lifecycle and use agile methodology (SCRUM) to design, develop, test and implement solutions that deliver on end-user needs. Responsibilities : - Support internal and external customers by developing, testing and deploying automation solutions using UiPATH RPA. - Work with technical / business analyst to ensure that specifications are designed effectively to support stable and efficient workflows. - Develop and document the design of the automated workflow and ensure it is checked into a central document repository as defined by the terms operational policies. - Help maintain quality and organization of processes, platform code, and data including code commenting and version control. - Participate in functional testing. Work with the business to document changes to current business practices and assist in process re-engineering and change management planning efforts. - Work as a team member with the other RPA team members and stakeholders. - Provide support for RPA solutions and act as the Subject Matter Expert of Robotic Process Automation in liaison with other technology groups - Adhere to Herman Miller policies on procedures on software development, deployment and maintenance as well as information and data security standards and regulations in place. Required Skills : - Strong understanding of technology and architecture concepts. - Strong problem solving, analysis, and design skills. - Strong verbal, written and presentation skills with ability to communicate complex technical concepts to technical and non-technical professionals at all levels of the organization - Ability to troubleshoot technical and functional problems with intuitive problem-solving techniques - Knowledge of any RPA tool will be an added advantage

1. The Resident Engineer (RE) is fully responsible for planning, configuring, integrating, and supporting CLIENT's F5 BIG-IP Infrastructure, including all components and clusters of F5 BIGIP, such as Local Traffic Management (LTM), Traffic Manager, Advanced Web Application Firewall (AWAF), iRules, and Analytics. The RE ensures full high availability of the service from the same clusters and ensures service availability at DR deployment. 2. Manage the day-to-day operations and administrative tasks concerning CLIENT'S F5 BIG-IP Infrastructure across physical and virtual appliances, licenses, firmware, and network layers while ensuring integrated service and optimal system performance at DC and DR. 3. Integrate new applications seamlessly with the F5 BIG-IP Solution to ensure comprehensive Advanced Web Application Firewall (AWAF) protection. This involves finely tuning the policy to meet CLIENT's requirements, guaranteeing full protection for the published service. 4. Develop and maintain F5 iRules scripts and application templates to facilitate efficient deployment and management of services, ensuring zero negative impact on bigip nodes and services. 5. Keep application templates up-to-date and troubleshoot any issues to ensure optimal functionality. 6. Fine-tune F5 BIG-IP parameters and system variables to meet security standards and performance requirements. 7. Fully accountable to provide proactive maintenance, on-site support, and round-the-clock (24/7) technical support and assistance for hardware, software, and configurations, as well as published services, promptly addressing any support requests from service owners. 8. Ensure continuous software support, including updates, patches, and hot fixes, to maintain system security 9. Conduct regular preventive maintenance, system monitoring, and diagnostics to prevent failures. 10. Guarantee zero impact on the F5 BIG-IP nodes and the published services across different clusters during any operation on various F5 clusters. The RE is entirely accountable for any downtime or degradation attributable to their actions on any published services or different F5 clusters. 11. Manage incident resolution and emergency response according to predefined timeframes. 12. Follow Change and Incident Management Procedures, including conducting incident investigations. 13. Ensure the latest stable versions of OS, Firmware, and other updates to maximize service protection and stability. 14. Ensure that services are on boarded efficiently and that the complete WAF policy exercises are carried out according to the communicated timeline. This includes onboarding services, building and implementing the full WAF policy, conducting traffic learning, enforcing policies to prevent blocking, and mitigating any false positives after policy enforcement. 15. Ensure immediate support for zero-day findings by implementing effective workarounds. 16. The RE must fully comply with the assigned SLA for any subject related to this domain. 17. Ensure all requests are responded to within the same business day (zero un-responded or unhandled tasks). 18. For any change, the RE must ensure proper approval from CLIENT's Management before implementing it. 19. Ensuring timely provision of reports, including : a. Daily reports detailing service requests communicated with the international vendor F5 Networks. b. Weekly reports on assigned and pending tasks for the RE. c. Bi-weekly reports on the progress of clean-up, improvement, and tuning on ADC and AWAF. d. Monthly reports on published services.

Purpose : Administers and maintains multiple high-availability database servers and database services supporting various HMI systems. Establishes positive working relationships within IT, the business partners and with other functional areas of the company. Utilizes technical expertise to define, design and implement database solutions within functional area(s) of responsibility. Establishes and maintains priorities for projects and simultaneous assignments. Implements, monitors and enforces data security controls and measures to ensure integrity and high availability of database systems. Manages, mentors, guides and instructs team members of work delivery, prioritization and capacity planning. This role extends beyond geographical boundaries as it aims to support the Herman Miller business across the globe and involves some amount of travel and flexible working in shift rotations, extended hours and weekend coverage to ensure business is supported. Responsibilities : - Ensure security and SOX requirements are adhered to and respond to audits as required. - Complete the periodic internal SOX Audits ensuring Documented evidence and IPE is maintained. - provide effective ERP and DBA support across the international sites. - Manage SQL Server databases - Configure and maintain database servers and processes - Monitor system's health and performance - In charge of database backup and recovery methods, database access security and integrity, physical data storage design, and data storage administration - In charge of database migrations and server updates - Ensure high levels of performance, availability, sustainability and security - Analyze, solve, and correct issues in real time - Provide suggestions for solutions - Refine and automate regular processes, track issues, and document changes - Proactively monitor SQL Server maintenance tasks, troubleshoot failed processes, and address issues as soon as possible. - Assist developers with query tuning and schema refinement - Provide 24x7 support for critical production systems - Perform scheduled maintenance and support release deployment activities after hours - Participate in continuous process improvement - Make recommendations for system architecture per Microsoft SQL Server best practices - Ensures that the infrastructure is built-out for High Availability, Recoverability, DR, and Performance. - Ensures integration of enterprise application and database performance, monitoring and altering management systems. - Manage the periodic refresh and ad-hoc refresh of test and Stage Environments - Upgrade ERP systems and apply patches as required - Provide Support for the development teams in US, UK, India and APAC Minimum Requirements : - Bachelor's / Master's Degree in Computer Science or equivalent - One or more technical certifications on Database management / administration preferably coupled with certification in Windows server administration. - 6 years of hands-on database administration experience with Microsoft SQL in large multi-server multi-location enterprise environments (including virtualized environments). - Excellent interpersonal skills. Strong oral and written communication skills to work closely with internal customers (IT and users) and third party vendors - Strong analytical and problem solving skills with attention to detail. - Ability to view opportunities and solutions from a broad, long term perspective. - Good working knowledge of SQL 2016,2019 with experience on SSRS, SSIS, SSMS - Good working knowledge of SQL Security - Knowledge of Windows operating systems: 2016,2019 - Knowledge of VM and SAN database optimization - Proactive, methodical and willing to own and resolve issues - A team player with the ability to work on their own - Able to work to tight deadlines - Able to work closely with the leadership to design, implement and improve processes regularly Essential Experience : - Database Administration experience of at least 6 years in a busy commercial and enterprise environment - Certification in Microsoft SQL server administration (2014 and above) - SQL Profiler&Tuning skills - Experience of database replication, mirroring or log shipping - SQL Security management - Experience of managing small team of DBAs - Experience of Business Application Administration and support. - Clear, confident communication skills - Experience building and maintaining a strategic plan. Desirable : - Experience of Infor Syteline ERP system - This is highly desirable - Certification in Oracle Database Administration (Preferred) - Foglight / SpotlightonSQLServer, SharePoint, Red-Gate - Exposure to SOX and ITIL

We are looking to hire an RPA Application developer, with excellent technical and communication skills, to effectively collaborate with IT and business stakeholders to understand their needs and develop functionality and enhancements for the robotic process automation work. In his/her day-to-day operations, the Application Developer will also field and resolve usage issues and perform other duties as assigned, that align with the role's responsibilities and are required for the business. This role provides an opportunity to join our Business Process Automation team. While focused on professional development and hands-on training with RPA this position will have exposure to creating automations using PowerApps, SharePoint, and other low-code platforms. This role transcends organizational and geographical boundaries as it aims to support and enable the various divisions of the Herman Miller business group across the globe. The ideal candidate should understand the software development lifecycle and use agile methodology (SCRUM) to design, develop, test and implement solutions that deliver on end-user needs. Responsibilities : - Support internal and external customers by developing, testing and deploying automation solutions using UiPATH RPA. - Work with technical / business analyst to ensure that specifications are designed effectively to support stable and efficient workflows. - Develop and document the design of the automated workflow and ensure it is checked into a central document repository as defined by the terms operational policies. - Help maintain quality and organization of processes, platform code, and data including code commenting and version control. - Participate in functional testing. Work with the business to document changes to current business practices and assist in process re-engineering and change management planning efforts. - Work as a team member with the other RPA team members and stakeholders. - Provide support for RPA solutions and act as the Subject Matter Expert of Robotic Process Automation in liaison with other technology groups - Adhere to Herman Miller policies on procedures on software development, deployment and maintenance as well as information and data security standards and regulations in place. Required Skills : - Strong understanding of technology and architecture concepts. - Strong problem solving, analysis, and design skills. - Strong verbal, written and presentation skills with ability to communicate complex technical concepts to technical and non-technical professionals at all levels of the organization - Ability to troubleshoot technical and functional problems with intuitive problem-solving techniques - Knowledge of any RPA tool will be an added advantage.